NEED HELP ASAP! Transferring ipod touch from 1 account to another.

My children just returned from trip to dad's where they each received ipod touches that dad synced to his account instead of waiting till they got home to sync to mine. We already have a very well established account we have had for years so I need to pretty much reset their ipods to my account. Not too worried about the 2 apps that were bought will just replace those. Can anybody help me with this issue. Thanks!

Try this:
You Don’t Want to Sync Info on iPod touch to Your Computer
Replace contacts, calendars, mail accounts, or bookmarks on iPod touch with
information from your computer.
Replace iPod touch information:
1 Open iTunes.
2 As you connect iPod touch to your computer, press and hold Command-Option (if
you’re using a Mac) or Shift-Control (if you’re using a PC) until you see iPod touch in
the iTunes sidebar. This prevents iPod touch from syncing automatically.
3 Select iPod touch in the iTunes sidebar and click the Info tab.
4 Under “Replace information on this iPod touch,” select Contacts, Calendars, Mail
Accounts, or Bookmarks. You can select more than one, if you like.
5 Click Apply.
Information of the selected type is erased from iPod touch and replaced with what’s
on your computer. The next time you sync, iPod touch syncs normally, adding
information you’ve entered on iPod touch to your computer, and vice versa.
(user guide page 106)
All other media content will be erased when you sync for the first time with your Mac and replaced with what's in your itunes library.
http://support.apple.com/kb/HT1386
Message was edited by: Ingo2711

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How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
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Transferring email addresses from one account to another

I'm not sure if this is a good place to post this but after spending a good bit of time on the phone with FiOS customer service and technical support I just feel like venting my frustrations and hope that maybe someone could give me a valid explanation of why this cannot be done.
To give a brief (hopefully) summary of what's going on...
My wife and I are currently in the process of moving from Florida to Maryland because of the current job market and economy situation. As always...the moving process has been a "blast". For at least a few months we will be "between" homes and will be staying with friends. Because of this we had to cancel our FiOS service (which I did last week and it will be shutting off sometime today). Since we've been very please with the actual service FiOS provides we have (or maybe I should say "had") every intention of signing back up with Verizon once we're in a new home in the Maryland area.
So here's where the trouble comes into play...I contacted Verizon to see if it would be possible to somehow transfer our existing Verizon.net email addresses from our account to my friend's account (the person I'm staying with). You would've thought I was asking for a year's worth fo free service. Initially I was told by customer service that this can't be done. They explained that an email address is like a phone number and two separate accounts cannot have the same email address. Thanks for the newsflash! I explained again that what I wanted to do was move my email addresses so they would now be associated with my friends account. This didn't seem like such a horrible request considering my friend pays for FiOS service and with that gets 9 available email addresses....and was only using 2 of them. She ultimately just told me it was something that couldn't be done. But she did inform me of the "Verizon Your Domain" service that would allow current FiOS subscribers to associate their Verizon.net email account with a new domain name that you create. It would cost $20 per year and would allow you to keep your Verizon.net email if you canceled FiOS service. This sounded like an ok option.
But still -- I was curious why I couldn't transfer email addresses. So I then contacted technical support. This time it was explained to me that an email address was like a social security #. It couldn't just be given to another person. Great analogies in use at Verizon....I give them that. I told the guy I was a fellow "techie" and asked him for a more detailed explanation. That's when it got good. That's what killed me. He spent all this time talking about ACL's and routing and how email addresses couldn't be moved because "you're talking about 2 million addresses". Long and short he was trying to say the Verizon email system was just too complex. Finally I told him that it had to be something that could be done....and his exact words were "well sure it can be done...but we're not going to do it if you're not paying for a service". Wow! Great response! I've been a paying customer of FiOS for about two years. I've had some form of service with Verizon for about 15 years (from phone service to mobile service with V-Wireless). I fully understand that I'm no longer paying for FiOS service. But my friend is. And he has 7 email accounts he's not using. So why couldn't they be moved? Because the system is too complex? Give me a break. Like this guy finally admitted...it boils down to money.
Finally I gave up. I told my wife that we'd just have to deal with switching to a new email address. Life will move on. She wanted to try the "Verizon Your Domain" option though. She started doing the process online...had some questions....and decided to call customer service. She got transferred around to three different people...the last of which told her "you need to call a different department" and then CLICK.
Great, great job Verizon. All I ask is if someone could give me some sort of response that makes sense. If you just don't want to offer the transfer option then tell me.
I expect to be in a new home within a month or two. And suddenly Comcast is looking very good.

spacedebris wrote:
Well, CS was right when they said that Verizon cannot transfer your email to another account. In order to do that they would have to overwrite the email of your friend ( I dont think your friend would apreciate that ). This is due to a limitation on the email system.
However, you may have another option. If you are going to be getting Verizon service again in the realitivly near future (4-8 weeks or so), Then after your acount is closed, contact tech support. If you get the right agent they will "enable" your email. That way you can continue to use it even though you dont have service any more. Now they cant do this for long but for temporary it can be done. Then once you get your service back, they can then move your existing email to your new account. (this can now be done as they will overwrite your new email with your old).
Now if your going to be without Verizon service for more than a couple months, you may be out of luck but this is one option
umm, oh bhoy!
In fact, a "repoint" of an email address CAN be completed onto another account AND it does not overwrite anything on the receiving account.    Each acount, whether its a FiOS account or a copper account, has an account number. The email address is assigned to the account number.    The email address can be "repointed" from one account to another, as an 'add-on' to the new account, then it can be 'repointed' back to another account later.    HOWEVER, the contract does say that you must have a valid account. AND, Verizon cannot (no company can) allow you to manipulate someone else's account.
as to the "after your acount is closed, contact tech support. If you get the right agent they will "enable" your email", well, the fact is that the account has to be provisioned to an address. So, though I have come accross accounts that seemed to still be "on" after the listed close date, it was not something that verizon's tier 1 tech support can effect (that's who you get on the phone when you call tech support) (note that 'sales' could not do this for you, either)   So good luck with that.
What happens is that Verizon will not allow anyone to take your email addresses for at least 6 months.
Before you cancelled you may have had an option to have a notice auto-replied to any email that gets sent to your email address, for a limited amount of time, like they can do with a telephone number ("this number has been changed to . . . . . ") that "this email address is temporarily suspended, or something. . . . I said MAY have had the opportunity. .. .   but if it was me, I would get to where you are going and make sure they have Verizon internet account already   and have them call verizon tech support (so they can verify their account info) with you standing there so that you can verify your old account info and immediately and plainly ask if you can have an email "repoint" done for you.
my .02
cjacobs001

I'm needing help restoring an iPod touch 5 back to factory settings because I purchased it used

I'm needing help in restoring an iPod touch 5th generation back to factory settings. Because I purchased it used from a family member who can not remember their password or sercuity question answers

They need to call AppleCare, ask to be transferred to the Account Security team.

HT1430 need help with an ipod touch

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Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
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3. Restoring iPod touch after forgotten passcode
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You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software.

I need help with my ipod touch 4, i hit it on my table and now the touch screen doesn't work at all

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Try:
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Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
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- Restore to factory settings/new iPod.
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First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
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Need help syncing new ipod touch to Itunes.

I recently bought a brand new Ipod touch 5th gen. I have the latest update for itunes, I want to start syncing music to my Ipod. My computer will not bring any info for this ipod touch into itunes. I had a 4th gen and I know that I seen on the right hand corner, under the search store, there should be a little icon with your Ipod below. No where is my Ipod been found. Every time I plug the USB cord into the computer, I don't see anything come on the screen. All I see is the battery charging on my Ipod. I'm getting frustrated with this Ipod not allowing me to get any music. What am I doing wrong? I also don't see any summary pane for me to reset to factory settings and start all over. how can someone help me on this? I tried turning on and off both the Ipod and computer, nothing, still the same and no Ipod is to be found on itunes. PLEASE HELP!!

Just what version of iTunes do you have? For a 5G iPod/iOS 7 you need iTunes 11.1 or later.. If you have a Mac yo need OSX 10.6.8 or later.
Does the iTunes still see the 4G iPod?
If necessary:
iOS: Device not recognized in iTunes for Mac OS X
Or
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

I need help fixing my iPod Touch 4th Generation myself

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Try:
fix for Home button
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- If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
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You can do it an an Apple store by:
Apple Retail Store - Genius Bar
or sent it in to Apple. See:
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- There are third-party places like the following that will repair the Home button. Google for more.
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I need help with my iPod touch 5g. There is no sound

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From speaker?
From headhones?
From both?
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- If only no sound from speaker
- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
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- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
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I need help with my ipod touch not syncin with my laptop

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See:
iOS: Device not recognized in iTunes for Windows
What is says for Win 7 also applies t Win8.
I would start with:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
If you have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar. The sidebar is where Devices appears. and Control+B to show the Menu bar
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I need help with the iPod Touch!! Model MA623C

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upgrade to 2.1, it is SOOO unfortunately worth it. Mine is 1st gen MA623LL. Those games and apps you've downloaded from the store will show up on your next full sync, even though you'll lose available disc space. I'd make sure your touch has 300meg free before attempting the upgrade. Please post your current version, the version upgraded to, and the ammount of space sacrificed.
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Need help sync'ing iPod Touch (not authorized error)

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"The iPod "name" could not be synced because this computer is no longer authorized for purchased items that are not on this iPod. To authorize this computer fro items purchased from the ITunes Store, choose Store>Authorize This Computer."
I know this question has been asked by others, and I've tried many things including deauthorizing and reauthorizing, going into hidden files and deleting the SC Data folder, signing in with another of my ITunes accounts, using the "Manage Deivces" section of My Account, etc. None of it works. (Note: In Manage Devices, I see the iPod in question, but I renamed recently and it still shows as the old name in "ITunes Manage Devices" - I am afraid to delete it and add it back under the new name because I don't know what good or bad would happen if I do)
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Any ideas to troubleshoot this?
Thank you,
Mike

Yes, thanks, that's one of the first things I went through. Did all the Windows-related steps there and still have the same problem.
Mike

I need help diagnosing my iPod Touch 2nd Gen

Hi,
I have an iPod Touch 2nd gen (8 gig) that I won from work over a year ago. There is no warranty and I was hoping to get this fixed myself, if at all possible.
Last weekend I was visiting my parents house in pretty hot weather. I meant to take the iPod out and put it int my pocket, but had forgotten it, of all places, on the dashboard of the car.
I can imagine it got way over 100 degrees and it was there for at least 3 hours time.
After that incident the iPod would not turn on. When pressing the top power button, the Apple logo would appear, but after a few minutes it would shut itself off. The normal "on" button in the bottom middle had no effect at all on it.
When I finally got home I tried doing all the steps I was able to do on my own. Restore, reset, recharged…. ect.
The current status is that the iPod works great…. when plugged into syncing mode from my Mac at home. When disconnected though, it will only stay on for about a minute before shutting itself off and never being able to show more than the Apple logo when pressing the top power button.
I have an external recharger that connects directly to a wall socket that also will not let the iPod stay on. Just seems to work when synced to my Mac. Battery power says it is fully charged.
Very long explanation but I was wondering if anyone has run into this themselves, and if so what did you do to fix this? I am wanting to believe it is a dead battery but wanted some insight from others before taking any action.
Thanks all for reading this.

Likely a batter problem since high temperatures destroy a battery. I wold make an appointment at the Genius Bar of an Apple store to see what they say. It is free except for your time.

NEED HELP ASAP! Transferring ipod touch from 1 account to another.

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