Need help can't open existing itunes

Today I had to completely restore my pc to it's original settings. I have an itunes account but now I cannot get any of the music or audio books that I had in there. Is there a way to get my stuff back or am I out of luck?

Marc & Others,
I'm having the exact same issue, but know when it began. I changed the default language by going to the 'International' section in System Preferences and selecting the language -- French in our case (my wife is French, easier for her to navigate some apps). The moment I did, all icons from my desktop were wiped and I can no longer get into System Preferences.
Same other issues occurred as you noted below - bouncing icon but nothing happens, can't change date/time, can't open finder. All language setting are in French though ...
I tried going to user/library/preferences/ and removing the files you noted below, but can't access them -- they're greyed out.
I'm at my wits end ... this problem seems to be common as I've seen several listings for it, but your the first who seems to have solved it. Can you, or anyone here, help?
Thanks in advance!

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