Need help.. changed the password on my phones,, it won't take the new password and now my phone is disabled.. what do i do now?can't restore it caz i can't get in to it to shut off find my phone life iTunes is telling me to do. what do i do now???
can't restore phone. need help
Hi yana79,
Welcome to the Apple Support Communities!
I know that it can be frustrating when your iPhone becomes disabled due to passcode. In this situation, if you cannot remember your passcode, you will need to restore. If you have a backup in either iTunes or iCloud, you can restore from that backup. Keep in mind that the backup you restore from will have the passcode attached to it that was enabled at the time of the backup. Please use the attached article for more information.
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
Best regards,
Joe
Similar Messages
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I had to change my password and now my cell phone will not update apps. I tried signing out and then signing in with the new one. It did not work. Please help
You can only update an app from the AppleID that was used to purchase it.
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Guys, I have forgotten my security question answers, and the rescue email I placed in with my apple id has been closed down as well (it was a university id, when I graduated, the email service expired). I need help changing my password.
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
okay i updated my iphone 5 and i changed my password and now i dont remember it i cant restore my phone because my power botton does not work so what should i do PLEASE HELP!!!!!!! Thanks
Hi sigrun from mo,
If you are having a button issue on your iPhone that prevents you from doing further troubleshooting, you may need to have the phone serviced. You may find the following page helpful:
Service Answer Center - iPhone
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne
Regards,
- Brenden -
I recently changed my apple id email from an old one to a new one and now I can't sign out of my old one on my iPhone 5 because it says I need a password. I cannot give that password because it is part of the old apple ID. How do I change IDs?
Hi sharonpalencia,
Welcome to the Apple Support Communities!
I understand it can be very frustrating when you cannot sign in, or sign out in this case, to your Apple ID. In this situation you may need to temporarily edit your Apple ID back to the original email address so that you can sign out. Once signed out, edit the Apple ID back to the new email address and sign in. Please use the attached article for further information.
If you're asked for the password to your previous Apple ID when signing out of iCloud
Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't help, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Tap Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
Scroll down and tap Sign Out, then tap Sign Out to confirm. If you're using iOS 7 or earlier, tap Delete Account, then tap Delete to confirm.
Tap Keep on My [Device] or Delete from My [Device]. In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
Enter the password for your previous Apple ID.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Return to Settings > iCloud and sign in with your new Apple ID.
If you're still asked for your previous Apple ID password, continue to the next step.
Have a great day,
Joe -
I did change my password, and now my macbook says that it is the wrong password, what can i do?
Try resetting the password.
OS X 10.7 Lion, 10.8 MountainLion & 10.9 Mavericks
Reset Password using Recovery HD
Boot into Recovery Partition.
Start the computer,then press and hold down command and R keys to start into recovery partition.
When you see the Apple logo, release the keys.
Wait until OS X Utilities window shows up.
Move the mouse to the menubar at the top and click "Utilities", then select "Terminal"
from the drop down.
Terminal window will appear.
Type in resetpassword and press enter on the keyboard.
Leave the Terminal window open.
Reset Password Utility window will open with Macintosh HD selected.
Select the user account from the popup menu box.
Enter a new password.
Reenter the new password for the user.
Enter a hint.
Click the "Save" button.
Click in the menubar and select Restart.
Log in.
If Keychain dialog box appears, select “Create New Keychain”. -
Hi, i'm paying every mont for photoshop and lightroom, I had to bring my Mac to apple to change the hard drive, and now i want reinstall my programs, anyone can help me?
Download and install the trial version(s) from https://www.adobe.com/creativecloud/catalog/desktop.html and activate them with your Adobe ID.
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one of my kids changed my password, and now i can't access my mail accounts. Any ideas on how to override the password and set up a new one?
A mail account password or you login password?
Which OS by the way? -
I downloaded the new operating system in my Iphone and automatically has changed the calling tone and now I can't download the song I had.
Someone can help me?Try deleting the app and redownloading by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I was hacked i kept getting emails that some purshcaes were being made when no one was downloading them and i guess they hacked my apple iD because they changed the security question and now i cant change anything without the security question please help i want to reset the security question but i cant.
You should contact Apple by phone as soon as possible. You'll need to change your Apple ID and all passwords.
See Contact Apple at the bottom right of this page.
Hope this helps. -
My husband and I are divorcing and we have used his apple ID for our 2 apple tv's. He changed his password and now I no longer have access to the 300 or more movies, tv shows and music. He keeps telling me that , there is no way for us both to have it. So, since his Apple ID was the one programmed into our Apple TV's he has custody to everything. I know there has to be a solution for this, because I can't be the be the only person this has ever happened too!
Unfortunately the situation is thus...
Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID.
Apple ID FAQs
http://support.apple.com/kb/HE37
I know it doesn't help you in your current situation... but you can leave Feedback for Apple here...
http://www.apple.com/feedback/ -
I cant connect my iphone 4s on my laptop, I changed the usb cable and is not charging too. What i can do?
D13, thanks for these details. This an awesome clue. Are you able to connect to this Wi-Fi connection with other devices? Let's try a few steps to resolve this issue.
First, reset the network in Settings>General>Reset>Reset Network and power your device off/on.
Secondly, delete the Wi-Fi connection in Settings>Select your Wi-Fi>Forget this Network and the try to connect to that Wi-Fi again.
Lastly, try creating your Wi-Fi connection. Tap Settings>Enable Wi-Fi ON. From Choose a Network, select Other. Enter the Wi-Fi network name. Select Security. Select the Wi-Fi network type then select Other Network. Enter the Wi-Fi network password then select Join
Keep us posted.
LasinaH_VZW
Follow us on Twitter @VZWSupport -
I need to change my password and am having trouble doing so
I need help changing my password on I touch, how do I do this?
Password for what?
What happens when you try? -
dear all
i need to change the credit card and credit card holder of our monthly plans.. but i cannot find any billing button.
neither can i find any support by adobe regarding invoicing issues.
could any of you help me?
thanks,
ingaChange of Credit Card information for creative cloud membership
1) Login to creative.adobe.com.
2) Click on the manage my subscription.
3) Edit my billing information
For Invoice
1) Login to adobe.com
2) go to my orders and select the order number and print the invoice from there -
CRM-ISU: Need to change the END date and Start Date for contract items
Hi,
There is an old contract item for which I need to change the end date
and there is a new contract item for which I need to change the start date.
I need to change the contract item end date and start date using some function module in IS-U system (may be as RFC to CRM).Pleaselet me know if any body is ware of this functionality?
I am aware of a FM EECRM_CONTRACT_DATE_CHANGE which may be used for changing End Date
but how to change the start date of a new contract item?
Please let me know if any body is aware of this?
ThanksHi,
Hope you can solve it by this [Link1|Re: Function modules; [link2|CRM material;.
Regards,
Surjith
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