Need help connecting guitar rig interface to play electric guitar

I am having trouble connecting a guitar rig session interface. Garageband is not recognizing the connection. i have made sure the usb and guitar cables work. i have changed the sound input settings on both the system and garage band. when i plug in my keyboard directly with the usb, garageband recognizes it immediately. i have triple checked all the obvious settings on all devices. It seems that the interface is working, but im having a tough time recognizing it on garageband. any help would be greatly appreciated. thanks

i reinstalled the guitar rig sessions driver and finally had garageband recognize the device, but still have not gotten input or sound. i have read the manual, but could not locate an answer.

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