Need help connecting to BEFW11S4 wireless network

A friend I visit often has a BEFW11S4 router. Other friends who visit connect immediately to the unsecured wireless network. Unfortunately, for unknown reasons I'm unable to connect with either of my laptops, so have to plug in the LAN. This is the only place I've ever had a problem connecting to a wireless network.
My laptops are Toshiba Satellites, running Windows XP Home & Office, respectively. Sometimes they won't even recognize the network, or when they do, just won't connect. I've gone through the tutorial and all settings numerous times, turned off the firewall, turned off Norton and still no luck. Any help getting me connected is appreciated. Thanks.

In your computer, go to your wireless software, and go to "Preferred Networks" (sometimes called "Profiles" ). There are probably a few networks listed. Delete any network named "linksys". Also delete any network that you do not recognize, or that you no longer use.  Delete any existing entry for your friend's network.   Reboot your computer.  Return to "Preferred Networks" and add your friends SSID.  Then select this SSID and make it your default network, and set it to automatic login. You may need to go to "settings" to do this, or you may need to right click on your network and select "Properties" or "settings".  Reboot computer.  You should login automatically when computer boots up.
Hope this helps.

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    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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