Need Help: CS5.5 Install Exit Code: 7

So I just tried to install CS5.5 Production Premium but something went wrong:
(I read the Troubleshooting and I followed the step to fix something with Adobe AIR… But the installation just won't work.)
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 1 fatal error(s), 4 error(s), 12 warning(s)
WARNING: DS013: Payload {CB04D8E1-7B9C-4F35-B2E2-E87CBE520805} Adobe After Effects CS5.5 10.5.1.0 is already installed and the session payload {C0329E33-DEB4-48D9-B7B6-19493A6F062E} Adobe After Effects CS5.5 10.5.0.0 has no upgrade/conflict relationship with it.
ERROR: DS013: Verifying payload integrity : Failed with code 1
WARNING: DW020: {7CAD45EF-24AD-4281-9236-7F8DDB0B9538} Adobe After Effects CS5.5 Support 10.5.0.0 conflicts with: {2AA103A5-6A5F-4840-B332-9B9F8A4BFA96} Adobe After Effects CS5.5 Support 10.5.1.0
Please uninstall these products, restart your computer and then run this installer again.
WARNING: DW020: NOTE: Cannot set action to the payload {7CAD45EF-24AD-4281-9236-7F8DDB0B9538} Adobe After Effects CS5.5 Support 10.5.0.0 as conflicting payload is installed.
WARNING: DW020: {C2F8BD34-1692-40F9-BA1B-1CFB2B5FED3A} Adobe After Effects CS5.5 Third Party Content Wrapper 10.5.0.0 conflicts with: {A2D53852-D9A3-44B6-8072-427E5533F84F} Adobe After Effects CS5.5 Third Party Content Wrapper 10.5.1.0
Please uninstall these products, restart your computer and then run this installer again.
WARNING: DW020: NOTE: Cannot set action to the payload {C2F8BD34-1692-40F9-BA1B-1CFB2B5FED3A} Adobe After Effects CS5.5 Third Party Content Wrapper 10.5.0.0 as conflicting payload is installed.
WARNING: DW020: {EA0F99EE-E5DB-4C23-B77E-DB31DA03072F} Adobe After Effects CS5.5_AdobeAfterEffects10.5de_DELanguagePack 10.5.0.0 conflicts with: {39A36FBE-6CC1-4815-8F68-123D95704DB6} Adobe After Effects CS5.5_AdobeAfterEffects10.5de_DELanguagePack 10.5.1.0
Please uninstall these products, restart your computer and then run this installer again.
WARNING: DW020: NOTE: Cannot set action to the payload {EA0F99EE-E5DB-4C23-B77E-DB31DA03072F} Adobe After Effects CS5.5_AdobeAfterEffects10.5de_DELanguagePack 10.5.0.0 as conflicting payload is installed.
WARNING: DW017: PayloadPolicyNode.SetAction: IN payload {7CAD45EF-24AD-4281-9236-7F8DDB0B9538} Adobe After Effects CS5.5 Support 10.5.0.0 is required by {C0329E33-DEB4-48D9-B7B6-19493A6F062E} Adobe After Effects CS5.5 10.5.0.0 but isn't free. Reason: This payloads conflicts with something installed
WARNING: DW017: PayloadPolicyNode.SetAction: IN payload {C2F8BD34-1692-40F9-BA1B-1CFB2B5FED3A} Adobe After Effects CS5.5 Third Party Content Wrapper 10.5.0.0 is required by {C0329E33-DEB4-48D9-B7B6-19493A6F062E} Adobe After Effects CS5.5 10.5.0.0 but isn't free. Reason: This payloads conflicts with something installed
WARNING: DW031: Payload:{6A2E619B-E4AC-433B-A648-D458CE543A96} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {5C0FEBDA-5A0E-4FC8-91CB-229A4C1561E9} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.
ERROR: DW020: Found payload conflicts and errors:
ERROR: DW020:  - Adobe After Effects CS5.5 depends on Adobe After Effects CS5.5 Third Party Content Wrapper to be installed.
ERROR: DW020:  - Adobe After Effects CS5.5 depends on Adobe After Effects CS5.5 Support to be installed.
FATAL: DW020: Conflicts were found in the selected payloads. Halting installation.
Thanks in advance!
BTW: the installer always creates a new "Application"-Folder with a Adobe-Folder inside.

hi
exit code 7 is an installer error , there will be many reasons that you are getting this error message
please read the knowledgebase articl...
http://kb2.adobe.com/cps/843/cpsid_84332.html
hope it helps
Thanks and Regards
AnIsH

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                   [dbo].[INV_SectionType] st_loan ON [sis_loan].[SectionTypeCode] = [st_loan].[Code]
                                WHERE      [INV_LoanID]
    IS NOT NULL AND [StatusCode] = 'BILL') isis_loan ON [il].[ID] = [isis_loan].[INV_LoanID] JOIN
                              (SELECT     [iffa].[SectionID],
    [AccrualDeterminationDateMax] = MAX([iffa].[AccrualDeterminationDate]), 
                   [AccrualDeterminationDateMin] = MIN([iffa].[AccrualDeterminationDate]), [CurrentDueAmount] = SUM([iffa].[ExpectedPrincipalAmount]), 
                   [ReceivedAmount] = SUM([ReceivedPrincipalAmount])
                                FROM      
       [dbo].[INV_LoanPrincipalAmortization] iffa
                                GROUP BY [iffa].[SectionID]
                                UNION
                                SELECT     [iffa].[SectionID],
    [AccrualDeterminationDateMax] = MAX([iffa].[AccrualDeterminationDate]), 
                  [AccrualDeterminationDateMin] = MIN([iffa].[AccrualDeterminationDate]), [CurrentDueAmount] = SUM([iffa].[AccruedInterestAmount]), 
                  [ReceivedAmount] = SUM([ReceivedInterestAmount])
                                FROM      
      [dbo].[INV_LoanCashInterestAccrual] iffa
                                GROUP BY [iffa].[SectionID]
                                UNION
                                SELECT     [iffa].[SectionID],
    [AccrualDeterminationDateMax] = MAX([iffa].[AccrualDeterminationDate]), 
                  [AccrualDeterminationDateMin] = MIN([iffa].[AccrualDeterminationDate]), [CurrentDueAmount] = SUM([iffa].[AccruedInterestAmount]), 
                  [ReceivedAmount] = SUM([ReceivedInterestAmount])
                                FROM      
      [dbo].[INV_LoanPIKInterestAccrual] iffa
                                GROUP BY [iffa].[SectionID])
    dates ON [isis_loan].[ID] = [dates].[SectionID] LEFT JOIN
                              (SELECT     [AmountDue]
    = [UnpaidPrincipalAmount], [SectionID], [AccrualDeterminationDate]
                                FROM      
       [dbo].[INV_LoanPrincipalAmortization]
                                UNION
                                SELECT     [AmountDue]
    = [UnpaidInterestAmount], [SectionID], [AccrualDeterminationDate]
                                FROM      
      [dbo].[INV_LoanCashInterestAccrual]
                                UNION
                                SELECT     [AmountDue]
    = [UnpaidInterestAmount], [SectionID], [AccrualDeterminationDate]
                                FROM      
      [dbo].[INV_LoanPIKInterestAccrual]) unpaid ON [dates].[SectionID] = [unpaid].[SectionID] AND 
                          [dates].[AccrualDeterminationDateMax] = [unpaid].[AccrualDeterminationDate]
    LEFT JOIN
                              (SELECT     [PastDueAmount]
    = SUM([PastDuePrincipalAmount]), [SectionID]
                                FROM      
       [dbo].[INV_LoanPrincipalAmortization]
                                GROUP BY [SectionID]
                                UNION
                                SELECT     [PastDueAmount]
    = SUM([PastDueInterestAmount]), [SectionID]
                                FROM      
      [dbo].[INV_LoanCashInterestAccrual]
                                GROUP BY [SectionID]
                                UNION
                                SELECT     [PastDueAmount]
    = SUM([PastDueInterestAmount]), [SectionID]
                                FROM      
      [dbo].[INV_LoanPIKInterestAccrual]
                                GROUP BY [SectionID]) pastdue
    ON [dates].[SectionID] = [pastdue].[SectionID]
    UNION
    SELECT     [isi].[InvoiceID], [ii].[DueDate], [SubInvoiceID] = [isi].[ID], [INV_FacilityID] = [if].[ID], [if].[FacilityID],
    [FacilityFeeID] = NULL, [il].[LoanID], [isi].[PortfolioID], [isi].[Portfolio], 
                          [PaymentType] = 'PIK Interest Applied', [Name]
    = [il].[Name], [ReceivedAmount], [CurrentDueAmount] = - [dates].[CurrentDueAmount], 
                          [PastDueAmount] = - CASE WHEN ISNULL([ReceivedAmount],
    0) > 0 THEN [PastDueAmount] + ISNULL([ReceivedAmount], 0) WHEN ISNULL([ReceivedAmount], 0) 
                          < 0 THEN /* We bring past due to zero and
    apply rest to current. */ CASE WHEN [PastDueAmount] + ISNULL([ReceivedAmount], 0) 
                          < 0 THEN 0 ELSE [PastDueAmount] + ISNULL([ReceivedAmount],
    0) END WHEN ISNULL([ReceivedAmount], 0) = 0 AND 
                          [PastDueAmount] < 0 THEN 0 ELSE [PastDueAmount]
    END, [PaidAmount] = - CASE WHEN ISNULL([ReceivedAmount], 0) 
                          < 0 THEN /* We bring past due to zero and
    apply rest to current. */ CASE WHEN [PastDueAmount] + ISNULL([ReceivedAmount], 0) 
                          < 0 THEN - ([PastDueAmount] + ISNULL([ReceivedAmount],
    0)) ELSE 0 END WHEN ISNULL([ReceivedAmount], 0) = 0 AND 
                          [PastDueAmount] < 0 THEN - [PastDueAmount]
    ELSE 0 END, [AmountDue] = - [AmountDue], [ID] = [il].[LoanID]
    FROM         [dbo].[INV_SubInvoice] isi JOIN
                          [dbo].[INV_Invoice] ii ON [isi].[InvoiceID]
    = [ii].[ID] JOIN
                          [dbo].[INV_Facility] [if] ON [isi].[ID] = [if].[SubInvoiceID]
    JOIN
                          [dbo].[INV_Loan] il ON [if].[ID] = [il].[INV_FacilityID]
    JOIN
                              (SELECT     [sis_loan].[ID],
    [sis_loan].[SectionTypeCode], [SectionType] = [st_loan].[Name], [sis_loan].[INV_LoanID]
                                FROM      
       [dbo].[INV_SubInvoiceSection] sis_loan JOIN
                   [dbo].[INV_SectionType] st_loan ON [sis_loan].[SectionTypeCode] = [st_loan].[Code]
                                WHERE      [INV_LoanID]
    IS NOT NULL AND [StatusCode] = 'BILL' AND [sis_loan].[SectionTypeCode] = 'LOAN_INT_PIK') isis_loan ON 
                          [il].[ID] = [isis_loan].[INV_LoanID] JOIN
                              (SELECT     [iffa].[SectionID],
    [AccrualDeterminationDateMax] = MAX([iffa].[AccrualDeterminationDate]), 
                   [AccrualDeterminationDateMin] = MIN([iffa].[AccrualDeterminationDate]), [CurrentDueAmount] = SUM([iffa].[AccruedInterestAmount]), 
                   [ReceivedAmount] = SUM([ReceivedInterestAmount])
                                FROM      
       [dbo].[INV_LoanPIKInterestAccrual] iffa
                                GROUP BY [iffa].[SectionID])
    dates ON [isis_loan].[ID] = [dates].[SectionID] LEFT JOIN
                              (SELECT     [AmountDue]
    = [UnpaidInterestAmount], [SectionID], [AccrualDeterminationDate]
                                FROM      
       [dbo].[INV_LoanPIKInterestAccrual]) unpaid ON [dates].[SectionID] = [unpaid].[SectionID] AND 
                          [dates].[AccrualDeterminationDateMax] = [unpaid].[AccrualDeterminationDate]
    LEFT JOIN
                              (SELECT     [PastDueAmount]
    = SUM([PastDueInterestAmount]), [SectionID]
                                FROM      
       [dbo].[INV_LoanPIKInterestAccrual]
                                GROUP BY [SectionID]) pastdue
    ON [dates].[SectionID] = [pastdue].[SectionID]

  • I need help, yesterday I installed and reinstalled the Yosemite system and take long to turn on my laptop, the bar takes to fill, and I'm worried. Can you help? thank

    I need help, yesterday I installed and reinstalled the Yosemite system and take long to turn on my laptop, the bar takes to fill, and I'm worried.
    Can you help? thank

    revert back to Maverick that is what I had to finally do. This was the worst upgrade I have ever seen. Hopefully you have Time Machine backup and can revert back. It was pretty painless except for a few issues. I will wait until Apple gets their stuff together on this upgrade or may never will.

  • I need help in re-installing my Adobe Acobat XI Pro

    I need help in re-installing my Adobe Acobat XI Pro

    What is the current situation that says you need to reinstall? What OS?

  • I need help with re installing my apple account for itunes.

    Had problems with my itune account, so I uninstalled and now need help with re-installing the program with the songs I have already purchased.

    Your iTunes account is something at the iTunes Store online.  It is not possible to uninstall it.  Do you mean the iTunes application?  Even if you delete the application and restore it, it should not have deleted your iTunes library (essentially the contents of the iTunes folder in Music) on your computer unless you did a separate steep and specifically deleted that too.  You need to tell us what it was you deleted.

  • Please help - computer illiterate trying to install CS5 master suite - Exit Code 6??

    This is what I have gotten over the course of a full day's installing and uninstalling and installing again:
    Exit Code: 6
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 42 error(s), 38 warning(s)
    WARNING: Unable to read Adobe file version for file path '/Library/Fonts/AdobeArabic-Bold.otf'
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure 
    WARNING: Payload cannot be installed due to dependent operation failure 
    WARNING: Payload cannot be installed due to dependent operation failure 
    WARNING: Payload cannot be installed due to dependent operation failure 
    WARNING: Payload cannot be installed due to dependent operation failure 
    WARNING: Payload cannot be installed due to dependent operation failure 
    WARNING: Payload cannot be installed due to dependent operation failure 
    WARNING: Payload cannot be installed due to dependent operation failure 
    WARNING: Payload cannot be installed due to dependent operation failure 
    WARNING: Payload cannot be installed due to dependent operation failure 
    WARNING: Payload cannot be installed due to dependent operation failure 
    WARNING: Payload cannot be installed due to dependent operation failure 
    WARNING: Payload cannot be installed due to dependent operation failure 
    WARNING: Payload cannot be installed due to dependent operation failure 
    WARNING: Payload cannot be installed due to dependent operation failure 
    WARNING: Payload cannot be installed due to dependent operation failure 
    WARNING: Payload cannot be installed due to dependent operation failure 
    WARNING: Payload cannot be installed due to dependent operation failure 
    WARNING: Payload cannot be installed due to dependent operation failure 
    WARNING: Payload cannot be installed due to dependent operation failure 
    WARNING: Payload cannot be installed due to dependent operation failure 
    WARNING: Payload cannot be installed due to dependent operation failure 
    WARNING: Payload cannot be installed due to dependent operation failure 
    WARNING: Payload cannot be installed due to dependent operation failure 
    WARNING: Payload cannot be installed due to dependent operation failure 
    WARNING: Payload cannot be installed due to dependent operation failure 
    WARNING: Payload cannot be installed due to dependent operation failure 
    WARNING: Payload cannot be installed due to dependent operation failure 
    ERROR: Error code: 1 
    ERROR: 5 Unable to preserve original file at "/Library/Fonts/AdobeArabic-Bold.otf" Error 0 
    ERROR: 5 Command ARKDeleteFileCommand failed. 
    ERROR: The following payload errors were found during install: 
    ERROR:  - SiteCatalyst NetAverages: Install failed 
    ERROR:  - Adobe Premiere Pro CS5: Failed due to Language Pack installation failure 
    ERROR:  - Adobe Bridge CS5: Install failed 
    ERROR:  - Adobe After Effects CS5: Failed due to Language Pack installation failure 
    ERROR:  - KoreanSpeechAnalysisModels: Install failed 
    ERROR:  - Adobe Media Encoder CS5 Dolby WRAPPER: Install failed 
    ERROR:  - Adobe Media Encoder CS5 PCI WRAPPER: Install failed 
    ERROR:  - Adobe After Effects CS5 Third Party RoyaltyContent Wrapper: Install failed 
    ERROR:  - Adobe Premiere Pro CS5 Third Party Content Wrapper: Install failed 
    ERROR:  - ItalianSpeechAnalysisModels: Install failed 
    ERROR:  - Adobe AIR: Install failed 
    ERROR:  - Adobe Premiere Pro CS5_AdobePremierePro5en_USLanguagePack: Install failed 
    ERROR:  - SpanishSpeechAnalysisModels: Install failed 
    ERROR:  - Adobe After Effects CS5 Third Party Content Wrapper: Install failed 
    ERROR:  - GermanSpeechAnalysisModels: Install failed 
    ERROR:  - Adobe Media Player: Install failed 
    ERROR:  - Adobe Media Encoder CS5: Install failed 
    ERROR:  - Adobe BrowserLab CS Live: Install failed 
    ERROR:  - Adobe After Effects CS5 Support: Install failed 
    ERROR:  - CSXS Story Extension: Install failed 
    ERROR:  - Adobe After Effects CS5_AdobeAfterEffects10en_USLanguagePack: Install failed 
    ERROR:  - Adobe Premiere Pro CS5 Third Party Royalty Content Wrapper: Install failed 
    ERROR:  - DeviceCentral: Install failed 
    ERROR:  - AdobeColorCommonSetRGB: Install failed 
    ERROR:  - InternationalEnglishSpeechAnalysisModels: Install failed 
    ERROR:  - AdobeColorVideoProfilesAE CS5: Install failed 
    ERROR:  - Required Common Fonts Installation: Install failed 
    ERROR:  - Adobe After Effects CS5 Presets: Install failed 
    ERROR:  - AmericanEnglishSpeechAnalysisModels: Install failed 
    ERROR:  - Adobe After Effects CS5 Template Projects & Footage: Install failed 
    ERROR:  - Recommended Common Fonts Installation: Install failed 
    ERROR:  - FrenchSpeechAnalysisModels: Install failed 
    ERROR:  - AdobeMotionPicture CS5: Install failed 
    ERROR:  - JapaneseSpeechAnalysisModels: Install failed 
    ERROR:  - Adobe Premiere Pro CS5 Functional Content: Install failed 
    ERROR:  - Adobe Premiere Pro CS5 Support: Install failed 
    ERROR:  - Pixel Bender Toolkit: Install failed 
    ERROR:  - Adobe ReviewPanel CS5: Install failed 
    What in the world is wrong? Is one little font really stonewalling my attempts to not fail my online classes? What is going on? I need help.
    I'm on a new MacBook Pro running OSX 10.6.6, trying in utter futility to install Adobe CS5 Master Collection

    It seems some font has got corrupted on your machine. Try the following steps -
    1) Goto /Applications/Utilities and double click 'Terminal' application to launch it
    2) Copy paste the following command and hit enter to execute it
    sudo mv "/Library/Fonts/AdobeArabic-Bold.otf" /tmp/
    Now try to run the installer again.

  • CS5 Failed to Install Exit Code 7 (help!)

         Okay so I've tried downloading adobe creative suite 5 on my computer, but it keeps failing. I am able to open the installer but once it begins installing it says this:
    Exit Code: 7
    -------------------------------------- Summary --------------------------------------
    - 1 fatal error(s), 4 error(s), 1 warning(s)
    WARNING: Payload {75063C76-E858-455B-9C26-89E55D26F276} AdobeHelp is already installed and the session payload {298CF0B0-8B47-46DF-B726-8E4BFAD5432E} AdobeHelp has no upgrage/conflict relationship with it.
    ERROR: Verifying payload integerity : Failed with code 1
    ERROR: Found payload conflicts and errors:
    ERROR:  - Adobe Flash Catalyst CS5 depends on Flash Player to be installed.
    ERROR:  - Adobe Flash CS5 depends on Flash Player to be installed.
    FATAL ERROR: Conflicts were found in the selected payloads. Halting installation.
          Now, I have restarted my computer multiple times but to no avail. Please please help me I'm okay with computers but not that great so if someone could tell me how to fix this I would appreciate so so much.

    I found a kb article on the same, which suggests to use cleaner tool in such case. Try using the same, it will also list you the products already installed on the machine and will allow you to remove CS5 products selectively.

  • Adobe Premiere CS5.5 not installing [Exit Code: 7]

    Hi. I've been having issues with Premiere for as long as I've had the CS5.5 master collection.
    Every other application on the disk will install fine but Premiere will not at all.
    I've uninstalled the entire collection twice (using the cleaner tool each time) and it will not install premiere.
    I've also uninstalled my flash player but that makes no difference either.
    Below is the error log I receive when I try to install it from the disk:
    Exit Code: 7
    -------------------------------------- Summary --------------------------------------
    - 1 fatal error(s), 2 error(s), 2 warning(s)
    WARNING: DW031: Payload:{61A3D10A-AA4D-4E4C-B9DB-6A08D318EA41} Photoshop Camera Raw (64 bit) 6.0.0.0 has been updated and has been selected for repair. The patch {32841ECE-EC28-42CD-A4DD-6CE832A7EA8D} Photoshop Camera Raw (64 bit)_6.3_AdobeCameraRaw6.0All-x64 6.3.0.0 will be uninstalled now.
    WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.
    ERROR: DW020: Found payload conflicts and errors:
    ERROR: DW020:  - Adobe InDesign CS5.5 Application Base Files depends on Adobe InDesign CS5.5 Icon Handler to be installed.
    FATAL: DW020: Conflicts were found in the selected payloads. Halting installation.
    Help?

    Errors "Exit Code: 6," "Exit Code: 7"
    Mylenium

  • Error on Installing CS5.1, CS6 - Exit Code 15, ERROR: Media DB Error 6

    Hi. I am trying to install Photoshop CS6 trial on my machine (win 8 x64) but all the time it returns the error:
    Exit code : 15
    Summary
    - 0 fatal error(s), 1 error(s), 0 warning(s)
    ERROR: Media DB Error : 6
    I have already used all the steps described on the forum (restarting the PC, downloading again the app, using Adobe Clean Tool) and no success. I even tried to install Photoshop CS5.1, but it goes with the very same error.
    I currently have Fireworks CS6 installed, which I managed to install several months ago without a problem. However, when I try to uninstall it, it shows me also an error message:
    UNINSTALL FAILED
    Your uninstallation encountered errors.
    Troubleshooting tips:
    1. Restart your computer.
    2. Exit all applications [...]
    3. Uninstall again.
    You may also download & run the Cleaner Tool. If the problems persist, please contact Customer Support for further assistance.
    Well... here I am, Customer Support!
    I can't seem to make this thing work. I've passed my whole weekend reading about it on the web and no solution found whatsoever. How can I sort it out, please?
    Thank you,

    After using the Adobe Clean tool, I checked its output log and it mentioned it couldn't find a "caps.db" in the Common Files/Adobe/caps/ folder under Program Files or Program Files (x86).
    So what I did: I manually deleted the Adobe folders from:
    - Program Files
    - Program Files (x86)
    - Program Files (x86)/Common Files
    After that, I was able to install successfully Photoshop CS5.1 and at this very moment I'm able to install PS CS6 (it's been already 50% of the installing progress).
    So far, this action of deleting the Adobe folders from my Program Files folders seems to be sorting out the matter...

  • I need help hoe re-install my photoshop CS5 in my laptop

    I need help How to re-install my photoshop CS5. I lost it after reboot my laptop

    You should be able to find the installation file to download, along with your serial number by logging on to your Adobe account, providing you registered it originally.  You are allowed two activations at any one time, but you will have lost one unless you managed to deactivate CS5 before the crash, (which seems unlikely).
    If you have already used two activations, you'll need to contact Customer support and ask them to reset it for you.  Be warned they are busy at the moment, so you may have to wait a while on the phone.

  • CS3 InDesign & Illustrator Install Exit Code 7; Other CS3 Apps Install Fine

    I feel like I'm beating a dead horse... (no offence to horse lovers out there - it's just an expression)
    I'm having trouble performing an silent install of the CS3 suite from a network share on Windows 7.  I've read through a number of posts on here, one of which was a 3 page post on this issue where Mac & Win 7 users alike posted failures, successes and how they got there, and another about removing the OS check feature from the application.proxy.xml file (which didn't work for me; unless I did something wrong...?)  Unfortunately for me after trying much of what was suggested, I'm still facing a brick wall.
    All these machines are Core 2 Duo's clocked at no less than 2.2GHz, have 4GB of RAM, have over 100GB of free disk space and are running fully updated/patched installations of Windows 7 32-bit (x86) with Office 2007 Enterprise.
    When I try to install the suite silently it fails with 'Exit Code: 7', which according to the CS3_Deployment.pdf means "Unable to complete the silent workflow."  If I take out the "--mode=silent" switch, the GUI launches and installs fine.  I took a look at the compressed log file & searched for "Return value 3", "ERROR" and "FATAL" for clues, but its vague and nondescript.  I didn't copy/paste the entire log in this post for brevity's sake, but you can check it out here:
    Condensed Version: http://pastebin.com/eFKpe9wK
    Unabridged Version: http://pastebin.com/MQDeQZmF
    Instead, however, I do want to touch on just a few things from the log:
    [    9660] Thu Dec 02 07:08:13 2010  INFO
    BEGIN Setting requested payload actions
    [    9660] Thu Dec 02 07:08:13 2010 DEBUG
    Setting action for {AC76BA86-1033-0000-7760-000000000003} Adobe Acrobat 8 Professional (At install, older versions get upgraded) per deployment file.
    Setting action for {7BB7F66A-D798-45A3-A383-0727FB1EBF8E} Adobe Flash Video Encoder per deployment file.
    Setting action for {abd781e6-d5ca-45aa-a5f7-f64799eb1c04} Adobe Version Cue CS3 Server per deployment file.
    Setting action for {00E5C764-9525-44C3-8404-712AD06AE12A} Adobe Dreamweaver CS3 per deployment file.
    Setting action for {3BC8460B-085E-47F3-9C62-8FFCBAF11D78} Adobe Flash CS3 per deployment file.
    Setting action for {C4519961-AC64-4565-B3AF-9050296B5D5A} Adobe Illustrator CS3 per deployment file.
    [    9660] Thu Dec 02 07:08:13 2010  INFO
    Selection of payload {C4519961-AC64-4565-B3AF-9050296B5D5A} Adobe Illustrator CS3 is forbidden by the policy.
    [    9660] Thu Dec 02 07:08:13 2010  WARN
    Error setting action for {C4519961-AC64-4565-B3AF-9050296B5D5A} Adobe Illustrator CS3:
    Localization: missing stringID "locPayloadSelectSystemRequirement" for en_US in C:\Program Files\Common Files\Adobe\Installers\498b43b77cac072081a5692bfc52804\resources\main.xml
    system check
    The minimum system requirements listed below are needed in order to run Adobe Illustrator CS3 and are not met.
    - Windows XP Service Pack 2 and greater
    - Windows Vista
    [    9660] Thu Dec 02 07:08:13 2010 DEBUG
    Setting action for {24D77A7C-E10B-4057-9974-FAB8BFDAC853} Adobe InDesign CS3 per deployment file.
    [    9660] Thu Dec 02 07:08:13 2010  INFO
    Selection of payload {24D77A7C-E10B-4057-9974-FAB8BFDAC853} Adobe InDesign CS3 is forbidden by the policy.
    [    9660] Thu Dec 02 07:08:13 2010  WARN
    Error setting action for {24D77A7C-E10B-4057-9974-FAB8BFDAC853} Adobe InDesign CS3:
    Localization: missing stringID "locPayloadSelectSystemRequirement" for en_US in C:\Program Files\Common Files\Adobe\Installers\498b43b77cac072081a5692bfc52804\resources\main.xml
    system check
    The minimum system requirements listed below are needed in order to run Adobe InDesign CS3 and are not met.
    - Windows XP Service Pack 2 and greater
    - Windows Vista
    [    9660] Thu Dec 02 07:08:13 2010 DEBUG
    Setting action for {30C4B843-28DA-466F-AFCA-CB0ED153C826} Adobe Photoshop CS3 per deployment file.
    [    9660] Thu Dec 02 07:08:13 2010  INFO
    Selection of payload {30C4B843-28DA-466F-AFCA-CB0ED153C826} Adobe Photoshop CS3 is forbidden by the policy.
    [    9660] Thu Dec 02 07:08:13 2010  WARN
    Error setting action for {30C4B843-28DA-466F-AFCA-CB0ED153C826} Adobe Photoshop CS3:
    Localization: missing stringID "locPayloadSelectSystemRequirement" for en_US in C:\Program Files\Common Files\Adobe\Installers\498b43b77cac072081a5692bfc52804\resources\main.xml
    system check
    The minimum system requirements listed below are needed in order to run Adobe Photoshop CS3 and are not met.
    - Windows XP Service Pack 2 and greater
    - Windows Vista
    [    9660] Thu Dec 02 07:08:13 2010 DEBUG
    Setting action for {7005ECBC-F54B-42FD-81E4-934BC43FA329} Adobe Creative Suite 3 Design Premium per deployment file.
    PayloadPolicyNode.SetAction: IY->IY for {7005ECBC-F54B-42FD-81E4-934BC43FA329} Adobe Creative Suite 3 Design Premium
    [    9660] Thu Dec 02 07:08:13 2010  INFO
    END Setting requested payload actions
    [    9660] Thu Dec 02 07:08:13 2010  WARN
    Some payload actions specified in the deployment file could not be applied.
    ...snip - snip...
    [    9660] Thu Dec 02 07:08:17 2010  INFO
    Checking bootstrapper progress
    Ran uninstall for the bootstrapper due to an exception
    [    9660] Thu Dec 02 07:08:17 2010 FATAL
    Exception: Payload actions could not be set. Search the log for "BEGIN Setting requested payload actions" for details.
    Exit code: 7
    [    9660] Thu Dec 02 07:08:17 2010  INFO
    I've got some initial questions that pertain to what's in the log file:
    The areas in bold:  Since the same install also fails on Windows XP machines, what does this mean exactly?
    The areas in italics: Can anyone expand on what that means?
    The underlined areas: What 'Policy' is this referring to: Setup's own internal policy (like the OS check) or something else?
    Here's what I've done so far:
    Went through the 'Run a silent installation of Adobe Creative Suite 3' document
    Went through the 'Troubleshoot installation with install logs | CS3, CS4' document
    Used the Adobe Support Advisor to go through the logs, but it always says that no problems are found.
    Recreated the install & uninstall XML files, twice, via the "setup.exe --record=1" method for each application & the entire suiteNot that I think this is important, but I was never prompted to enter a serial number when creating the .XML files.
    Renamed the XML files for each application (e.g.: Photoshop-install.xml; CS3Suite-install.xml; Flash-remove.xml etc.)
    Copied the XML files to a common folder on a network share (e.g.: \\path\to\Adobe\Design Premium CS3\Adobe CS3\XMLs)
    Created install batch files for each application, including the suite, that install via the following command"\\path\to\Adobe\Design Premium CS3\Adobe CS3\Setup.exe" --mode=silent --deploymentFile="\\path\to\Adobe\Design Premium CS3\Adobe CS3\XMLs\Photoship-install.xml"
    Tried the installs with & without the "--skipProcessCheck=1" switch but there's no change.
    No applications are running during the installs.
    Verified my application.xml.override file was in \\path\to\Adobe\Design Premium CS3\Adobe CS3\payloads\AdobeDesignSuitePremiumen_US_Volume
    Verified I didn't have any strange characters in my application.xml.override fileI deleted and manually retyped all double quotes just to be sure.
    I noticed that the "installSourcePath" property in the install.xml files created point to a local location rather than, what I would expect to be, the installation source folder where I copied the contents of the DVD to.  On a whim I changed it to point to the copied DVD files but that didn't seem to help either so I changed it back.
    FROM: <Property name="installSourcePath">C:\Program Files\Common Files\Adobe\Installers\498b43b77cac072081a5692bfc52804</Property>
    TO: <Property name="installSourcePath">\\path\to\Adobe\Design Premium CS3\Adobe CS3</Property>
    Aside from Acrobat Reader 9.4.0, Adobe Flash Player 10 (ActiveX & Plugin) and maybe Shockwave 11, these machines never previously had any other Adobe products installed.
    For what its worth, uninstalling Acrobat Reader 9.4.0 doesn't seem to help either.  I didn't try removing Flash Player or Shockwave [yet].
    Using the install XML files I created via "setup.exe --record=1", when I run installs for the individual applications silently [via batch files] one at a time, all applications install fine except for Illustrator and InDesign: Exit Code 7.
    This may further help suggest my application.xml.override file is fine.
    Even more interesting is that I get the same error on Windows XP and Windows 7 machines alike.  (See the image below taken from an XP machine; the same happens on Windows 7 machines so it doesn't appear this problem is OS specific.)
    Other than removing Flash Player, Shockwave and ripping out our Anti-Virus solution (Sophos), which is going to be difficult, is there anything I've missed?
    Anyone have suggestions on why Illustrator and InDesign don't install?

    I spoke with Adobe Support today and was directed to this support article:
    CPSID_84332 - http://kb2.adobe.com/cps/843/cpsid_84332.html
    Although this article speaks to CS5 installations, even though I thought I made it clear that I was working with CS3, I decided to give it a shot anyway.
    The first comment passively suggests troubleshooting [all] "install errors using Creative Suite 5 install logs", which links you to CPSID_84451 - http://kb2.adobe.com/cps/844/cpsid_84451.html.  But again, its CS3 I'm having trouble with and I've already linked, what I believe to be, a more appropriate CS3 [and CS4] log troubleshooting document in my first post.
    Step 1 requires restarting "your computer in a minimized state before running the installer." - This isn't at all optional nor ideal when we're talking about silent installations, especially when they can take place in the middle of the day - its highly distruptive, or deployments in general.  Plus, I'm not interested in developing a package that will perform the steps outlined and then undo everything.  Its important to note that this isn't a one-off problem: every machine that needs to have CS3 installed experiences this problem.  But for what its worth:
    I did as instructed in the troubleshooting documentation but it didn't work.
    No other applications fail to install, and all but these lone Adobe CS3 apps install fine; what gives?
    Step 2 is to perform a repair installation of the Windows Installer.  (FYI: Windows 7 ships with 5.0, my version is 5.0.7600.16385, and for the record there doesn't seem to be a redistributable download available at this time.)  I can't use this as part of my silent installation package because it calls you to run `sfc /scannow` which is time consuming and, if something is found, often requires a reboot.  Fortunately for me, "Windows Resource Protection did not find any integrity violations."
    Step 3 is to preinstall Adobe Air and the AdobeHelp payloads:
    AIR isn't part of the CS3 DVD, it has to be downloaded & installed silently (via -silent -eulaAccepted if you don't have the redistributable package); this was done but didn't help.
    There isn't an 'AdobeHelp' payload, only 'AdobeHelpViewerAll', which will not allow a manual instalation so I can't do that.
    In summary, these tips unfortunately did not solve the problem.

  • Adobe Flash CS5 Installation: Error, Exit Code: 7

    So I was installing Adobe Flash CS5 and ended up with this error.
    I've been looking around the forums, and trying several things, but nothing seems to be working. I uninstalled Flash CS4, and used the Adobe CS5 Cleaner Tool.
    Help and guidance would be much appreciated.
    ~Thank You~
    Exit Code: 7
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 58 error(s), 59 warning(s)
    WARNING: OS requirements not met for {694213D7-1E0E-4C8F-B822-E2E3680C0FCE}
    WARNING: OS requirements not met for {6E505C8F-2896-11DF-9B64-0013724DD917}
    WARNING: OS requirements not met for {CFC9F871-7C40-40B6-BE4A-B98A5B309716}
    WARNING: OS requirements not met for {E4E188D2-27D5-4E4C-92CE-87F9D24AD2F6}
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    ERROR: Payload {1D809D80-28A4-11DF-A816-0024E8692489} has an action "install" but no resultState
    ERROR: The following payload errors were found during install:
    ERROR:  - Adobe CSXS Infrastructure CS5: Install failed
    ERROR:  - Microsoft_VC90_ATL_x86: Install failed
    ERROR:  - SiteCatalyst NetAverages: Install failed
    ERROR:  - Adobe Linguistics CS5 x64: Install failed
    ERROR:  - Microsoft_VC90_CRT_x86: Install failed
    ERROR:  - Adobe Bridge CS5: Install failed
    ERROR:  - Microsoft_VC80_ATL_x86: Install failed
    ERROR:  - Adobe Flash CS5_AdobeFlash11-en_USLanguagePack: Install failed
    ERROR:  - AdobePDFL x64 CS5: Install failed
    ERROR:  - Adobe Flash CS5_AdobeMobileExtension_Flash11-en_US: Install failed
    ERROR:  - Adobe XMP Panels CS5: Install failed
    ERROR:  - Adobe Player for Embedding: Install failed
    ERROR:  - AIR2 For Adobe Flash Pro: Failed due to Language Pack installation failure
    ERROR:  - Suite Shared Configuration CS5: Install failed
    ERROR:  - Photoshop Camera Raw: Install failed
    ERROR:  - AdobeColorCommonSetCMYK: Install failed
    ERROR:  - AdobeHelp: Install failed
    ERROR:  - Camera Profiles Installer: Install failed
    ERROR:  - Adobe Flash Player 10 Plugin: Install failed
    ERROR:  - AdobeColorJA CS5: Install failed
    ERROR:  - Adobe ReviewPanel CS5: Install failed
    ERROR:  - Adobe Flash CS5_AdobeMobileExtension_Flash11-mul: Install failed
    ERROR:  - Adobe BrowserLab CS Live: Install failed
    ERROR:  - Photoshop Camera Raw (64 bit): Install failed
    ERROR:  - Microsoft_VC90_MFC_x86: Install failed
    ERROR:  - CSXS Story Extension: Install failed
    ERROR:  - Adobe Linguistics CS5: Install failed
    ERROR:  - PDF Settings CS5: Install failed
    ERROR:  - AdobeColorEU CS5: Install failed
    ERROR:  - AdobeTypeSupport CS5: Install failed
    ERROR:  - AdobeColorCommonSetRGB: Install failed
    ERROR:  - Adobe Player for Embedding x64: Install failed
    ERROR:  - Adobe Flash Player 10 ActiveX: Install failed
    ERROR:  - Adobe CSXS Extensions CS5: Install failed
    ERROR:  - AdobeOutputModule: Install failed
    ERROR:  - Microsoft_VC90_CRT_x86_x64: Install failed
    ERROR:  - Microsoft_VC80_CRT_x86: Install failed
    ERROR:  - AIR2 For Adobe Flash Pro_AIR2_Flash11-en_US: Install failed
    ERROR:  - AdobeCMaps x64 CS5: Install failed
    ERROR:  - AdobeTypeSupport x64 CS5: Install failed
    ERROR:  - DynamiclinkSupport: Install failed
    ERROR:  - Adobe WinSoft Linguistics Plugin CS5: Install failed
    ERROR:  - Adobe WinSoft Linguistics Plugin CS5 x64: Install failed
    ERROR:  - AdobePDFL CS5: Install failed
    ERROR:  - AdobeCMaps CS5: Install failed
    ERROR:  - Adobe SwitchBoard 2.0: Install failed
    ERROR:  - Adobe Flash CS5: Failed due to Language Pack installation failure
    ERROR:  - Microsoft_VC80_MFC_x86: Install failed
    ERROR:  - AdobeColorNA CS5: Install failed
    ERROR:  - Pixel Bender Toolkit: Install failed
    ERROR:  - Microsoft_VC80_MFCLOC_x86: Install failed
    ERROR:  - Players For Adobe Flash Pro: Install failed
    ERROR:  - AdobeJRE: Install failed
    ERROR:  - Adobe ExtendScript Toolkit CS5: Install failed
    ERROR:  - TLF For Adobe Flash Pro: Install failed
    ERROR:  - Adobe AIR: Install failed

    May I know the Windows version you are using? If possible copy the latest installation log file from C: Program files\Common Files\Adobe\Installer folder.

  • Master Suite Install: Exit Code: 24

    Hi all,
    Background: I am attempting to install Master Suite on Mac from a digital download (MasterCollection_CS5_5_LS1.dmg), but the installer exists with code 24 and reports several errors. DW049 is the most frequently occuring error.
    I've tried searching the forums and G and it brought up a similar exist code for a cs related poduct and suggested enabling root and booting into safe mode.
    http://adobe.hosted.jivesoftware.com/thread/906246?tstart=0
    I tried both approaches but neither appeared to change the situation - I'm getting the same error codes.
    I've run the log file through Adobe Support Advisor. It refers me to this page on http://kb2.adobe.com/cps/902/cpsid_90243.html  which seems to indicate a flash conflict on error DW020 and DW050 but proposes a solution of "You can ignore this error and launch the products you were installing." However, on my installation the error 24 exists the installation and no products are successfully installed.
    I would very much welcome any help, suggestions or advice from the community, particularly from anyone who has encountered and overcome a similar problem on the Mac or who has knowledge of CS suite installation troubleshooting on OS X.
    Thanks in advance,
    T
    Software Overview:
      System Version:          Mac OS X Server 10.7.2 (11C74)
      Server Configuration:          Advanced
      Kernel Version:          Darwin 11.2.0
      Boot Volume:          OSX
      Boot Mode:          Safe
      Computer Name:          asimov
      Secure Virtual Memory:          Enabled
      64-bit Kernel and Extensions:          No
    Hardware Overview:
      Model Name:          Mac Pro
      Model Identifier:          MacPro1,1
      Processor Name:          Dual-Core Intel Xeon
      Processor Speed:          2.66 GHz
      Number of Processors:          2
      Total Number of Cores:          4
      L2 Cache (per Processor):          4 MB
      Memory:          13 GB
      Bus Speed:          1.33 GHz
      Boot ROM Version:          MP11.005C.B08
      SMC Version (system):          1.7f10
      Serial Number (system):          CK6360DZUPZ
      Hardware UUID:          00000000-0000-1000-8000-0017F202F774
    Reported Errors
    Exit Code: 24
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 107 error(s), 0 warning(s)
    ERROR: DW001: Set payload cancelled status
    ERROR: DW049: Payload {007A2A28-D6A8-4D91-9A2B-568FF8052215} has an action "install" but no resultState
    ERROR: DW049: Payload {0175676F-8C92-49F2-9131-D0D6AD654B41} has an action "install" but no resultState
    ERROR: DW049: Payload {03FB981A-5170-11E0-A90E-3CEDE2AB3DC5} has an action "install" but no resultState
    ERROR: DW049: Payload {08EF22BC-43B2-4B4E-BA12-52B18F418F38} has an action "install" but no resultState
    ERROR: DW049: Payload {0A186736-9C62-48B2-B1DF-8A9C5CF7C997} has an action "install" but no resultState
    ERROR: DW049: Payload {0CCF0458-5171-11E0-BC45-DC59E3AB3DC5} has an action "install" but no resultState
    ERROR: DW049: Payload {0D96CFE6-376D-44B8-808A-16F3BEB73263} has an action "install" but no resultState
    ERROR: DW049: Payload {128cd5a7-6018-4360-b4c0-b0258b1a5a34} has an action "install" but no resultState
    ERROR: DW049: Payload {1A1E5FF9-D0FD-42A3-8E18-E5E7E95E1AB4} has an action "install" but no resultState
    ERROR: DW049: Payload {1FEB691B-39ED-4343-99D6-CACDAD879D8C} has an action "install" but no resultState
    ERROR: DW049: Payload {270C312D-7EC7-474C-BEB2-79CD398E02A3} has an action "install" but no resultState
    ERROR: DW049: Payload {2EA9B52E-8613-41A0-9EEF-FF54AD4CC810} has an action "install" but no resultState
    ERROR: DW049: Payload {3019BB9E-516F-11E0-AAAB-3AEBE2AB3DC5} has an action "install" but no resultState
    ERROR: DW049: Payload {3450d4c5-a82b-4428-a512-842ee1555a14} has an action "install" but no resultState
    ERROR: DW049: Payload {37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} has an action "install" but no resultState
    ERROR: DW049: Payload {3D51982E-45C6-4B4B-9362-B356E1610821} has an action "install" but no resultState
    ERROR: DW049: Payload {3F023875-4A52-4605-9DB6-A88D4A813E8D} has an action "install" but no resultState
    ERROR: DW049: Payload {3FA63389-0091-497A-8522-998E43648AEF} has an action "install" but no resultState
    ERROR: DW049: Payload {4058E728-84D8-45CE-8E2D-5F35BD6659A1} has an action "install" but no resultState
    ERROR: DW049: Payload {419B81A0-6282-456C-9B1E-8DBABA0DE2DC} has an action "install" but no resultState
    ERROR: DW049: Payload {45063C56-A2A2-4FD1-A56A-A964723EEE1E} has an action "install" but no resultState
    ERROR: DW049: Payload {4603E0C5-6880-4A4F-BCF8-DF1F6AE0E317} has an action "install" but no resultState
    ERROR: DW049: Payload {49E6D00F-3456-11E0-AE83-842B2B67A8CC} has an action "install" but no resultState
    ERROR: DW049: Payload {4A8546D0-CEDF-48C1-9BA1-DD5B4ADFC154} has an action "install" but no resultState
    ERROR: DW049: Payload {4B1B3BF0-B3E4-477C-84BF-4FCB42D84445} has an action "install" but no resultState
    ERROR: DW049: Payload {4B204697-D302-42D9-94B4-8BDDE6DD359C} has an action "install" but no resultState
    ERROR: DW049: Payload {4B4C871D-9C8A-4C8A-B92A-C37273D6CE7D} has an action "install" but no resultState
    ERROR: DW049: Payload {4B51E596-6BB0-4244-9AB9-344AD5FA6726} has an action "install" but no resultState
    ERROR: DW049: Payload {4C08199E-0D93-4227-8325-F024E71CA7A1} has an action "install" but no resultState
    ERROR: DW049: Payload {4FFA83C0-007A-4DB3-955C-B5EEE73BEDAF} has an action "install" but no resultState
    ERROR: DW049: Payload {50491591-A44F-429E-B7C8-87E03FECFD78} has an action "install" but no resultState
    ERROR: DW049: Payload {54D89F03-8EED-4FF9-BCDF-3B2E11D448A6} has an action "install" but no resultState
    ERROR: DW049: Payload {5C0FEBDA-5A0E-4FC8-91CB-229A4C1561E9} has an action "install" but no resultState
    ERROR: DW049: Payload {5D2A85AB-7391-4EAC-AA61-D5D9C09E4F17} has an action "install" but no resultState
    ERROR: DW049: Payload {62ED7AE1-01FA-4066-97B7-1CD93A68DD0D} has an action "install" but no resultState
    ERROR: DW049: Payload {6A2E619B-E4AC-433B-A648-D458CE543A96} has an action "install" but no resultState
    ERROR: DW049: Payload {6BC81374-1E33-4495-93E2-DD2B10D358EE} has an action "install" but no resultState
    ERROR: DW049: Payload {6C8DB10F-B997-4F24-B081-7BD4313CDBAA} has an action "install" but no resultState
    ERROR: DW049: Payload {6F3A624B-1B72-4081-96E8-23261F389C5C} has an action "install" but no resultState
    ERROR: DW049: Payload {71BC8278-815D-4F8C-8FA5-C6F782C73892} has an action "install" but no resultState
    ERROR: DW049: Payload {75CD59C0-516F-11E0-892C-26ECE2AB3DC5} has an action "install" but no resultState
    ERROR: DW049: Payload {7745F18B-FD8A-4011-BE16-588900C503D0} has an action "install" but no resultState
    ERROR: DW049: Payload {7CAD45EF-24AD-4281-9236-7F8DDB0B9538} has an action "install" but no resultState
    ERROR: DW049: Payload {7CF76BDA-73EA-4C46-A59D-FC3142D83E65} has an action "install" but no resultState
    ERROR: DW049: Payload {7D676EF8-BB79-4741-B799-36F3F1F8DCCB} has an action "install" but no resultState
    ERROR: DW049: Payload {83478D6E-4AA8-11E0-A479-24B1F9D7AC32} has an action "install" but no resultState
    ERROR: DW049: Payload {93D13A00-516E-11E0-97B7-E4DEE2AB3DC5} has an action "install" but no resultState
    ERROR: DW049: Payload {970C9F3A-39C5-480B-BE51-7C70AB9F84DB} has an action "install" but no resultState
    ERROR: DW049: Payload {99BDA97A-4AA8-11E0-9E8D-32B2F9D7AC32} has an action "install" but no resultState
    ERROR: DW049: Payload {9B4F8AA7-DDFA-4A0F-A36C-D0F66CCD66F7} has an action "install" but no resultState
    ERROR: DW049: Payload {9BA136BE-0077-41E1-AD56-56AB5D4A1A67} has an action "install" but no resultState
    ERROR: DW049: Payload {9D0088AD-BBB1-470B-B7B8-520EDEFAE5F3} has an action "install" but no resultState
    ERROR: DW049: Payload {9FBC5BF9-5019-49D6-A1B3-6BB0E2A1FA54} has an action "install" but no resultState
    ERROR: DW049: Payload {9FE2BFB0-1DBE-4269-AEBA-A870C5990BEA} has an action "install" but no resultState
    ERROR: DW049: Payload {A1181890-9FA4-11DF-A25D-A35DF04EC7B1} has an action "install" but no resultState
    ERROR: DW049: Payload {A189C479-C7CD-4E08-8CCF-D999B68C0C71} has an action "install" but no resultState
    ERROR: DW049: Payload {A2502D10-2D75-4620-8A8B-73F39D5C1243} has an action "install" but no resultState
    ERROR: DW049: Payload {A44863BF-8DB8-4D22-88DB-5A02BE319840} has an action "install" but no resultState
    ERROR: DW049: Payload {A516708E-EC03-40F5-B82E-0851A44B3780} has an action "install" but no resultState
    ERROR: DW049: Payload {A80C015C-1939-42A5-AD2F-E76C7F194505} has an action "install" but no resultState
    ERROR: DW049: Payload {AC003BC0-704F-4F02-A72E-AC8B7044DE24} has an action "install" but no resultState
    ERROR: DW049: Payload {AC76BA86-1033-F400-7760-000000000005} has an action "install" but no resultState
    ERROR: DW049: Payload {AD60EB24-4CEE-4CA0-A6AA-526EAF41F2DB} has an action "install" but no resultState
    ERROR: DW049: Payload {ADC78ABC-AF09-47D2-977F-E27850E3CC1C} has an action "install" but no resultState
    ERROR: DW049: Payload {B7091600-995D-44EC-9B67-0E2025FDA600} has an action "install" but no resultState
    ERROR: DW049: Payload {BAE5212B-6651-4AD8-B26A-1B284D2665C6} has an action "install" but no resultState
    ERROR: DW049: Payload {BD0D6363-E961-410F-8BF4-ECD8795F3923} has an action "install" but no resultState
    ERROR: DW049: Payload {BD6EEC48-4A2E-4B19-B36E-C3A94A97C99E} has an action "install" but no resultState
    ERROR: DW049: Payload {BD85DFD4-005F-4219-8E27-C922CC4D8A61} has an action "install" but no resultState
    ERROR: DW049: Payload {BF093B6B-F94F-4D77-99C9-4C0F6B2F44B6} has an action "install" but no resultState
    ERROR: DW049: Payload {C1302004-7A3C-467A-80AC-4D0C9F6982C1} has an action "install" but no resultState
    ERROR: DW049: Payload {C2F8BD34-1692-40F9-BA1B-1CFB2B5FED3A} has an action "install" but no resultState
    ERROR: DW049: Payload {C61B093E-259E-45D8-B9B6-24630A700398} has an action "install" but no resultState
    ERROR: DW049: Payload {C8E563E7-64F4-4818-9A83-1D5983A95892} has an action "install" but no resultState
    ERROR: DW049: Payload {CBDD7465-CE11-4A58-9497-C370B65923F1} has an action "install" but no resultState
    ERROR: DW049: Payload {CC35904A-0197-4F06-BD70-9CE3DB24DBFD} has an action "install" but no resultState
    ERROR: DW049: Payload {CCB778B5-25B8-4E57-9F20-72B11B443EF9} has an action "install" but no resultState
    ERROR: DW049: Payload {CE1C14E2-7C20-47A9-817D-596F2173A582} has an action "install" but no resultState
    ERROR: DW049: Payload {CE45CAE5-0B56-4C52-AE07-98A05027A049} has an action "install" but no resultState
    ERROR: DW049: Payload {CE6E1448-516F-11E0-B3C0-13EDE2AB3DC5} has an action "install" but no resultState
    ERROR: DW049: Payload {D5B1535A-FDFC-4B40-B2E2-21DA83D9CB57} has an action "install" but no resultState
    ERROR: DW049: Payload {D682C558-6F3F-4800-885C-4C5EB1B7338C} has an action "install" but no resultState
    ERROR: DW049: Payload {D76E6B59-E1FC-460D-96F3-90B20CAE246D} has an action "install" but no resultState
    ERROR: DW049: Payload {D8B9B5FB-D388-4D79-AA4B-6C09641189F6} has an action "install" but no resultState
    ERROR: DW049: Payload {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has an action "install" but no resultState
    ERROR: DW049: Payload {DD18D60C-87B1-47D9-8312-67508B402FB9} has an action "install" but no resultState
    ERROR: DW049: Payload {DEA79551-23E3-430A-9B15-B544479B7DB2} has an action "install" but no resultState
    ERROR: DW049: Payload {E0BCE1AA-B57D-4983-A05A-1B2CBF124494} has an action "install" but no resultState
    ERROR: DW049: Payload {E348E466-429A-4FB0-AFCF-8306C16BBFF1} has an action "install" but no resultState
    ERROR: DW049: Payload {E39A5ABD-516B-46F9-A042-694BBA6A4E08} has an action "install" but no resultState
    ERROR: DW049: Payload {E3EE510E-4AA6-11E0-A977-0A9EF9D7AC32} has an action "install" but no resultState
    ERROR: DW049: Payload {E471A41E-852F-4A85-AA74-5B82AB81C615} has an action "install" but no resultState
    ERROR: DW049: Payload {E82097B9-A3B8-404A-9A92-AC16A8AC9576} has an action "install" but no resultState
    ERROR: DW049: Payload {EB186BF2-0A84-40A2-B794-0326D3DF9973} has an action "install" but no resultState
    ERROR: DW049: Payload {ED28819E-310F-4F17-925C-C69B0A1C1F7F} has an action "install" but no resultState
    ERROR: DW049: Payload {EE85C227-0148-4825-B659-6A1E142571EE} has an action "install" but no resultState
    ERROR: DW049: Payload {EF45880C-DD84-46C3-A054-0BC5F76A6BBE} has an action "install" but no resultState
    ERROR: DW049: Payload {F313167E-5172-11E0-ACE7-30C2E3AB3DC5} has an action "install" but no resultState
    ERROR: DW049: Payload {F8ABD584-A99C-4304-AC4B-CCFD0914D871} has an action "install" but no resultState
    ERROR: DW049: Payload {FB720658-01F4-4002-BB69-49E66CD82E30} has an action "install" but no resultState
    ERROR: DW049: Payload {FD58D99B-9927-4226-8E00-959A4F76BD89} has an action "install" but no resultState
    ERROR: DW049: Payload {FE35B66A-C8F1-4D62-B823-C2EE2C7DA702} has an action "install" but no resultState
    ERROR: DW049: Payload {FFC07452-6E0A-47A6-86E2-E18C9A992E7B} has an action "install" but no resultState
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Adobe Player for Embedding 3.1: User cancelled installation
    ERROR: DW001: User cancelled the operation

    hi, i'm having a similar problem.
    Exit Code: 24
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 72 error(s), 6 warning(s)
    WARNING: DW031: Payload:{6A2E619B-E4AC-433B-A648-D458CE543A96} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {5C0FEBDA-5A0E-4FC8-91CB-229A4C1561E9} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
    WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
    WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.
    WARNING: DW031: Payload:{6A2E619B-E4AC-433B-A648-D458CE543A96} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {5C0FEBDA-5A0E-4FC8-91CB-229A4C1561E9} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
    WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
    WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.
    ERROR: DW001: Set payload cancelled status
    ERROR: DW049: Payload {007A2A28-D6A8-4D91-9A2B-568FF8052215} has an action "repair" but no resultState
    ERROR: DW049: Payload {0175676F-8C92-49F2-9131-D0D6AD654B41} has an action "repair" but no resultState
    ERROR: DW049: Payload {08EF22BC-43B2-4B4E-BA12-52B18F418F38} has an action "repair" but no resultState
    ERROR: DW049: Payload {0D96CFE6-376D-44B8-808A-16F3BEB73263} has an action "repair" but no resultState
    ERROR: DW049: Payload {0DFE8222-EDF8-4D17-8CCE-614D630A32F5} has an action "repair" but no resultState
    ERROR: DW049: Payload {11E1188F-E576-47BC-B215-600C02C7EABF} has an action "repair" but no resultState
    ERROR: DW049: Payload {1A1E5FF9-D0FD-42A3-8E18-E5E7E95E1AB4} has an action "repair" but no resultState
    ERROR: DW049: Payload {22C26C10-5C22-4674-A52C-100112664305} has an action "repair" but no resultState
    ERROR: DW049: Payload {270C312D-7EC7-474C-BEB2-79CD398E02A3} has an action "repair" but no resultState
    ERROR: DW049: Payload {2EA9B52E-8613-41A0-9EEF-FF54AD4CC810} has an action "repair" but no resultState
    ERROR: DW049: Payload {3450d4c5-a82b-4428-a512-842ee1555a14} has an action "repair" but no resultState
    ERROR: DW049: Payload {37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} has an action "repair" but no resultState
    ERROR: DW049: Payload {3F023875-4A52-4605-9DB6-A88D4A813E8D} has an action "repair" but no resultState
    ERROR: DW049: Payload {3FA63389-0091-497A-8522-998E43648AEF} has an action "repair" but no resultState
    ERROR: DW049: Payload {4058E728-84D8-45CE-8E2D-5F35BD6659A1} has an action "repair" but no resultState
    ERROR: DW049: Payload {45063C56-A2A2-4FD1-A56A-A964723EEE1E} has an action "repair" but no resultState
    ERROR: DW049: Payload {4603E0C5-6880-4A4F-BCF8-DF1F6AE0E317} has an action "repair" but no resultState
    ERROR: DW049: Payload {49E6D00F-3456-11E0-AE83-842B2B67A8CC} has an action "repair" but no resultState
    ERROR: DW049: Payload {4A8546D0-CEDF-48C1-9BA1-DD5B4ADFC154} has an action "repair" but no resultState
    ERROR: DW049: Payload {4B1B3BF0-B3E4-477C-84BF-4FCB42D84445} has an action "repair" but no resultState
    ERROR: DW049: Payload {4B204697-D302-42D9-94B4-8BDDE6DD359C} has an action "repair" but no resultState
    ERROR: DW049: Payload {4B4C871D-9C8A-4C8A-B92A-C37273D6CE7D} has an action "repair" but no resultState
    ERROR: DW049: Payload {4FFA83C0-007A-4DB3-955C-B5EEE73BEDAF} has an action "repair" but no resultState
    ERROR: DW049: Payload {50491591-A44F-429E-B7C8-87E03FECFD78} has an action "repair" but no resultState
    ERROR: DW049: Payload {54D89F03-8EED-4FF9-BCDF-3B2E11D448A6} has an action "repair" but no resultState
    ERROR: DW049: Payload {5C0FEBDA-5A0E-4FC8-91CB-229A4C1561E9} has an action "remove" but no resultState
    ERROR: DW049: Payload {6A2E619B-E4AC-433B-A648-D458CE543A96} has an action "repair" but no resultState
    ERROR: DW049: Payload {6BC81374-1E33-4495-93E2-DD2B10D358EE} has an action "repair" but no resultState
    ERROR: DW049: Payload {6F3A624B-1B72-4081-96E8-23261F389C5C} has an action "repair" but no resultState
    ERROR: DW049: Payload {71BC8278-815D-4F8C-8FA5-C6F782C73892} has an action "repair" but no resultState
    ERROR: DW049: Payload {7745F18B-FD8A-4011-BE16-588900C503D0} has an action "repair" but no resultState
    ERROR: DW049: Payload {8AB04F7C-8AEF-4023-9CDB-F761E4ECF9CC} has an action "repair" but no resultState
    ERROR: DW049: Payload {970C9F3A-39C5-480B-BE51-7C70AB9F84DB} has an action "repair" but no resultState
    ERROR: DW049: Payload {9B4F8AA7-DDFA-4A0F-A36C-D0F66CCD66F7} has an action "repair" but no resultState
    ERROR: DW049: Payload {9BA136BE-0077-41E1-AD56-56AB5D4A1A67} has an action "repair" but no resultState
    ERROR: DW049: Payload {9D0088AD-BBB1-470B-B7B8-520EDEFAE5F3} has an action "install" but no resultState
    ERROR: DW049: Payload {9F747BEC-FB4E-4830-8C58-363B8DCC26EB} has an action "repair" but no resultState
    ERROR: DW049: Payload {9FBC5BF9-5019-49D6-A1B3-6BB0E2A1FA54} has an action "repair" but no resultState
    ERROR: DW049: Payload {9FE2BFB0-1DBE-4269-AEBA-A870C5990BEA} has an action "repair" but no resultState
    ERROR: DW049: Payload {A189C479-C7CD-4E08-8CCF-D999B68C0C71} has an action "remove" but no resultState
    ERROR: DW049: Payload {A2502D10-2D75-4620-8A8B-73F39D5C1243} has an action "repair" but no resultState
    ERROR: DW049: Payload {A44863BF-8DB8-4D22-88DB-5A02BE319840} has an action "repair" but no resultState
    ERROR: DW049: Payload {A516708E-EC03-40F5-B82E-0851A44B3780} has an action "repair" but no resultState
    ERROR: DW049: Payload {A80C015C-1939-42A5-AD2F-E76C7F194505} has an action "repair" but no resultState
    ERROR: DW049: Payload {AC003BC0-704F-4F02-A72E-AC8B7044DE24} has an action "repair" but no resultState
    ERROR: DW049: Payload {AC76BA86-1033-F400-7760-000000000005} has an action "repair" but no resultState
    ERROR: DW049: Payload {ADC78ABC-AF09-47D2-977F-E27850E3CC1C} has an action "repair" but no resultState
    ERROR: DW049: Payload {B52B6AB6-092E-4E4D-AB8A-8D69CBAF1673} has an action "repair" but no resultState
    ERROR: DW049: Payload {B7091600-995D-44EC-9B67-0E2025FDA600} has an action "repair" but no resultState
    ERROR: DW049: Payload {BAE5212B-6651-4AD8-B26A-1B284D2665C6} has an action "repair" but no resultState
    ERROR: DW049: Payload {BD0D6363-E961-410F-8BF4-ECD8795F3923} has an action "repair" but no resultState
    ERROR: DW049: Payload {BD6EEC48-4A2E-4B19-B36E-C3A94A97C99E} has an action "repair" but no resultState
    ERROR: DW049: Payload {BD85DFD4-005F-4219-8E27-C922CC4D8A61} has an action "repair" but no resultState
    ERROR: DW049: Payload {CBDD7465-CE11-4A58-9497-C370B65923F1} has an action "repair" but no resultState
    ERROR: DW049: Payload {D8B9B5FB-D388-4D79-AA4B-6C09641189F6} has an action "repair" but no resultState
    ERROR: DW049: Payload {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has an action "repair" but no resultState
    ERROR: DW049: Payload {DD18D60C-87B1-47D9-8312-67508B402FB9} has an action "repair" but no resultState
    ERROR: DW049: Payload {DEA79551-23E3-430A-9B15-B544479B7DB2} has an action "repair" but no resultState
    ERROR: DW049: Payload {E0BCE1AA-B57D-4983-A05A-1B2CBF124494} has an action "repair" but no resultState
    ERROR: DW049: Payload {E348E466-429A-4FB0-AFCF-8306C16BBFF1} has an action "repair" but no resultState
    ERROR: DW049: Payload {E39A5ABD-516B-46F9-A042-694BBA6A4E08} has an action "repair" but no resultState
    ERROR: DW049: Payload {EB186BF2-0A84-40A2-B794-0326D3DF9973} has an action "repair" but no resultState
    ERROR: DW049: Payload {ED28819E-310F-4F17-925C-C69B0A1C1F7F} has an action "repair" but no resultState
    ERROR: DW049: Payload {EDE888ED-3BD7-4D8C-AB35-7E4C661A94D9} has an action "repair" but no resultState
    ERROR: DW049: Payload {EE85C227-0148-4825-B659-6A1E142571EE} has an action "repair" but no resultState
    ERROR: DW049: Payload {EF45880C-DD84-46C3-A054-0BC5F76A6BBE} has an action "repair" but no resultState
    ERROR: DW049: Payload {FD58D99B-9927-4226-8E00-959A4F76BD89} has an action "remove" but no resultState
    ERROR: DW049: Payload {FECCB1BF-038D-41C2-861B-4560E7667005} has an action "repair" but no resultState
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Adobe Player for Embedding 3.1: User cancelled installation
    ERROR: DW001: User cancelled the operation

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