Need help deactivating CS6

I have spilled wine over my laptop and it is now dead! :-(
Can someone assist me in demotivating it do that i may reinstall on new laptop.

here's a direct link to the chat option you need,
http://helpx.adobe.com/x-productkb/global/service1.html

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I need help uninstalling CS6 - have tried all the usual with no joy

I need to uninstall Cs6 for a reinstall as it is misbehaving.
But when I try to uninstall the message keeps appearing that Uninstall FAiled and to use the cleanr - done it, quit all programmes - none running, not even virus software etc, restart - done it numerous times
contact customer services for assistance
I am doing it now!!!
Can you help with this. The software is deactivated and everything looks good to uninstall.
Please help
Mac OS X 10.8.5

install over your current installation to reinstall your uninstaller.
you can then uninstall, clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) and do a proper installation.

Elements/Premiere 12 PC stopped working after trial version of Lightroom CC was installed / and uninstalled - I need help deactivating prior to rebuilding

Dear forum
After I installed a 90 trial version of Lightroom CC. I had an issue with it so uninstalled it, since then I have had Error dialog pop up after Win7 x64 Ultimate startup; and also every session, with Photoshop elements / premier 12,
I constantly get dynamiclinkmanager has stopped working.
ElementsAutoanalzer has stopped working,
and Adobe premier Elements 12 has stopped working
I'm fed up trying to resolve this issue which I believe was down to Lightroom CC installation, so I now want to upgrade from W7 Ult x64 to Win 8.1 x64 and reinstall all my apps.
However I need to deactivate Elements 12 / Premiere 12 on this PC before I rebuild / upgrade, but cannot, Premiere 12 does not load at all, and while Elements 12 loads, there is no option to deactivate the licence on this PC
This is my 2nd PC, I have Elements / premiere 12 also on my w8.1 laptop, which is fully working, so I don't want to touch that. I never tried Lightroom CC on my laptop.
Any ideas as to how to deactivate, I tried Adobe Sign in, but there is no option or link to email or call them, the support flowchart directs me here only.
Any help much appreciated, or even a contact Phone no for Adobe in UK
TIA
Ken

As the crash report says - your outdated video card driver is crashing. You need to update your video card driver from the GPU maker's website (AMD/ATI in this case).

CS4 user...need help on CS6 vs. Illustrator CC

I have CS4 but constantly run into the issue of a file having been "created in a newer version of Illustrator." If I purchase Illustrator CC, will I be able to open these files????? Or do I have to have CS6???

That is true, casewalk.
There may be some funny things happening because of changes between versions, especially for live Type (editable text).
You should be aware that CC is only available as a subscription; CS6 can be bought just as the earlier versions (perpetual licence).
If you need either, the download pages are here:
http://www.adobe.com/downloads.html?promoid=JZEFS
http://www.adobe.com/products/catalog/cs6._sl_id-contentfilter_sl_catalog_sl_software_sl_c reativesuite6.html?promoid=KFPHN

I need help with CS6 - it continues to ask me to install the full versions of the programs after I have installed them multiple times.

Hello,
I am writing from my computer at work. I have been working here since May and have been asked to install the full versions of CS6 MANY times now. I work for a few days and then the count down pops up saying my trial has ended. I am not working in a trial version - in fact I never was. The IT dept. here has un-installed and re-installed the CS6 complete versions onto my computer about 4 times now. We also "checked for updates". None of these things seem to be working. And then today to find out that no phone support to being offered to CS users any longer - only Cloud users - I am very disappointed. We have tried every single thing there possibility could be to fix this. I use Photoshop and Illustrator every day at work and I can not afford to be locked out of the programs because the trial has ended again and again and again. Please help ASAP.

See if this helps: Sign in, activation, or connection errors | CS5.5 and later

Need help w CS6 installation

I have been trying to download CS6 thru Creative Cloud. Downloads, then tells me to close CS5 - which is closed. But the download doesn't go any further and keeps requesting closing CS5. What am I doing wrong? Hwlp! Help!

Working with your Operating System’s Tools
Mylenium

I need help Ilust CS6 activation?

Just upgraded my office computer and reinstalled Illustrator CS6 - now my home computer won't open Illus CS6 -
get activation message: "...already in use by max 2 computers" - but it's not. Can you help? Robyn Trelore

Contact support directly by phone or web chat to reset activations.
Mylenium

Need help deactivating CS3 license from a computer I can no longer access

Hello,
I recently bought a new computer and erased my old hard drive after just uninstalling CS3 Creative Suite there. (I forgot to deactivate the license.) Now, the serial number won't work for the program suite I'm trying to install in my new one. Appreciate any help with this!

You can use this link to contact chat support.
Contact Customer Care

Need help Deactivating Photoshop Elements 9 on old computer

Okay, so, here we go.
Originally I had Elements 9 installed on my old computer, but that computer suffered a massive hardware failure and I am unable to deactivate Elements 9 on it.
On this computer I am currently using I have Elements 9 on it as well.
However, I have a new computer that I would like to have Photoshop Elements 9 on, but cannot due to having two active instances of the program on 2 other computers.
I have tried deactivating the program on this computer, but am unable to do so due to Photoshop.com no longer being supported and moved over to Adobe Revel, so I am unable to SIGN IN TO DEACTIVATE THE PRODUCT ON THIS COMPUTER.
I've PAID for this product. I don't want to have to pay fistfuls of money just for an updated version I don't even like, I want my PSE9.
Does anyone know of any way that I could deactivate the program so that I may use the activation key on my new computer instead? Because it's 2 days from no longer working.
I've tried contacting an Adobe agent through live chat, but I sat there for at least an hour with nobody ever showing up in the chat.
I just want to continue using the program I PAID FOR. This is ridiculous. I can't even USE one of the computers it'[s activated on any longer, and this current computer is so old that PSE9 lags on it when I try to draw something.

Only the adobe agents can do this. You will just have to tough it out with the chat session.

I need help "Uninstalling" CS6 suite so I can re-install my operating system

How to you unregister the entire suite, so that you can re-install back onto the same computer? thanks.

Run Help --> Deacactivate.
Mylenium

Need help deactivating acrobat pro XI

No option to unregister from the application

Just in case, please don't post the S/N. If you have CC, I think that had to be uninstalled through the CC interface.

Help transfer CS6 and cc from old iMac to new iMac both under Maverick OS

I need help transferring CS6 and cc. Don't know where to look for eithr programs and HOW to achieve the full transfer.

Hi traumadoc13,
You have Photography CC installed &activated on one computer, you can also log in to www.creative.adobe.com & install it from there.
Hope it helps you.
Regards,
Rajshree

[URGENT HELP NEEDED] Premiere Pro CS6 failed rendering

Hello!
I`ll try to make this quick because I need help asap. I`ve been starting to make YouTube gaming videos 3 weeks ago and my channel is growing up pretty fast. I promised I would make a video everyday but it`s been a full week since I couldn`t upload because I was busy and when I tried to render it failed.
Anyway here`s how it goes.I`ve recorded with fraps some gameplay footage with the resolution of 1360x706. One of my friends reccommanded me Adobe Premiere Pro for editing so I`m using the trial version of CS6. I create a new project and choose a format of 720 25 (cant really remember the exact name). I then import my recorded files and when I place them in the sequence it tells me the resolution is different and asks me if I want to change the sequence settings according to the files. Usually, I ignore it and when I export the Media I just tick the option: "Scale to Fill" and that usually works just fine, quality HD on YT...
But this week it has driven me crazy, I really don`t want to explain how much stress and dissapointment this has caused to me because I think I`ll end up raging...I`ll just tell you I`ve been trying for a couple of days more than 7 time to render the project(each time it takes about an hour and a bit more, so let`s just call it 7 hours wasted). The problem actually is that when I check the output file after exporting the media, the file size is ONLY 24 bytes!!! Other times the file size gets to like half of the one that should be or less, but mainly the render even so takes up a normal length of time of processing but in the end the file is only 24 bytes..Thing is I don`t encounter any error whatsoever...
I really need some urgent help!
Thanks!

1st, some FRAPS information
These are for Premiere Elements, but may help with PPro
Fraps & Elements http://forums.adobe.com/thread/871095
-and more Elements http://forums.adobe.com/thread/943772
-and yet more Elements http://forums.adobe.com/thread/967201
2nd, it is REALLY better to have your project sequence match your video
Please NOTE that the PPro CS6 screen may look a bit different (I use CS5)
For CS5 and later, the easy way to insure that your video and your project match
See 2nd post for picture of NEW ITEM process http://forums.adobe.com/thread/872666
-and a FAQ on sequence setting http://forums.adobe.com/message/3804341

I need help to install Toolkit CreateJS for Flash CS6.

Hi,
I need help in installing CreateJS for Flash CS6. I had downloaded the Toolkit CreateJS from here: http://www.adobe.com/go/downloadcreatejs and here: http://www.adobe.com/devnet/createjs/articles/using-flash-pro-toolkit- createjs.html. When I attempted to install the extension using Adobe Extension Manager, the installation files did not have the required .zxp or .mxp files. It only had a file with a .mxi extension. Please advise. Thanks.

Why installing IIS o_O?
For Installing a developer Machine just install Oracle Developer suite; for testing your forms you use OC4J ("start OC4J instance" in start menu), and you can run your forms in web; no need for a aditional webserver (don't believe there's an OC4J connector for IIS available; and if so I wouldn't use it either ;-))
For Installing a server for "productional" use install Oracle Application Server (available on otn) which comes with an Apache as webserver and all the other needful things for runnung forms on the web.
For configuring both of them just take a look at the documentations on http://otn.oracle.com
regards
christian

I really need help. I try to contact support to no avail. There simply is no option on the site, You are always referred to a further topic which has notihing to do with my problem. I bougnt a full master pack CS6 which I had installed on a mac for one ye

I really need help. I try to contact support to no avail. There simply is no option on the site, You are always referred to a further topic which has notihing to do with my problem. I bougnt a full master pack CS6 which I had installed on a mac for one year. Then, I decided to change it to another computer, so I sisintalled it according to instructions. In the meantime I got a free trial of creative cloud on that computer, but I gave up and decided to reinstall my cd-roms. However, everytime I try to use acrobat for instance it says that my trial period ran out! I disinstalled my cloud products, I am using my registered full master series items, they have nothing whatsoever to do with my creative cloud FREE subscription. If I try to cancel my free membership, it is to no avail, there simply is no such possiblity. I want to use the software I paid dearly for, not the cloud items I disinstalled and which do not interest me. How can I contact Adobe to fix it? It was no fault of mine, I did all I was supposed to, disintalling items before installing the right ones, but the system must have some error i am not responsible for.

open an app and click help>activate.
if you try to open an app and see a 'your trial has expired" window, click license this software and enter your serial number.
if you can't do either, run the cleaner and make sure cc is cleaned from your computer, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

Need help deactivating CS6

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