Need help desperately. new computer, followed all advice in the previous threads and no flash player

dear all...
i just bought a new computer, just two days old...a sony vaio with windows 7 installed,McAfee installed and IE 32 bits and also firefox installed
everything is working fine except i am unable to get adobe flashplayer to work neither on IE nor on firefox
I downloaded flash, either once prompted or directly from adobe - manually, uninstalled everything, rebooted compu
but every time after installation (or that is at least what the system says) the video still request me to install adobe flash player - i do not get it :-(
I did check adds on, i did check other things mentioned in the threads and all seems to be fine
I hope someone of you can help me...
thanks

Hi, Using IE, go to Tools, Manage addons and look under "Show"(very light text) for Shockwave Flash Object and make sure it is listed and Enabled.
Then using FF, go to plugins and make sure Shockwave Flash is Enabled.
If you computer is a 64bit Operating System, be sure to use the 32bit browser.
Thanks,
eidnolb

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