Need help downloading apps on new Lumia!

Please help! Nokia online support not available for at least another day. I have been trying to download apps from the store and it keeps giving the following comment: "There is a problem completing your request. Try again later. ERROR CODE: 80090010"
I can't even download the updates for the preinstalled apps. I have tried several times, turned the phone off and on, etc. I also can't find a reference anywhere to this error code.
Solved!
Go to Solution.

Hi, febumax. We appreciate you sharing your concern in the forum. Still cannot download apps? What is the model of your phone? If you are getting an error message or an error code, can you provide? Does it happen regardless of the internet connection you're using? By the way, have you tried installing an app via windowsphone.com? Did it work? We hope to hear from you soon. ;-)

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Hello Jamcef,
Thank you for the question. Use these steps to change the Apple ID signed into the iTunes Store:
Sign in with a different Apple ID
Tap Settings > iTunes & App Stores.
Tap your Apple ID.
If you see the option to Sign In, you can change your Apple ID now.
Tap Sign Out.
Enter your Apple ID and Password and tap Sign In.
Or if you don't have another Apple ID, tap Create New Apple ID.
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iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht1311
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Wow! Purchasing a new computer and monitor should be a fun and exciting experience, and instead, it sounds like it’s turned into a complete nightmare. I can only imagine your disappointment when you found two charges relating to its purchase on your debit card account, and I’m sorry for any aggravation this caused.
As I want to provide you some piece of mind, I pulled up your order number using your email address attached to the forum. After review of its payment information, I found we collected only one payment. However, when orders are first placed on BestBuy.com, a pending authorization should show up on your bank card to make sure funds are available for the order until it is fulfilled. From there, the authorization should drop off and the collection charge should appear. This is the case for your one charge of $1,051.69.
It also sounds like an error may have occurred when you initially attempted to place your order, resulting in one of your gift cards not registering properly and the order not being completed. Your card’s issuing bank doesn’t appear to have recognized this and pushed through the pending authorization. This occurred a second time when your account information didn’t quite match up with what we had on file. Please know that we haven’t ordered a collection of these funds and your issuing bank should release the two pending authorizations within 5 to 7 business days.
Thank you for posting.
Alex|Social Media Specialist | Best Buy® Corporate
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