Need help for a friend with setting up their bb email

I have a bb bold and never had any trouble setting up my email. But, my friend is having trouble with her's. She is on Verizon and was able to set up the email so that she could receive emails but, she's not able to send out going messages to everyone. It was suggested by Verizont that she set up the email using IMAP instead of POP. She asked me to help with getting her directions but, I haven't been able to find anything online about configuring that in the email set up. Does anyone have any directions I can email her about setting up her email?
Thx in advance.
Solved!
Go to Solution.

Hi and Welcome to the Forums!
When configuring your email, you cannot, inside of BIS, control IMAP versus POP. Rather, it's a function of the server to which you point BIS for your email -- if it does IMAP, BIS will configure IMAP. Many email providers supply separate email servers for POP or IMAP...some combine on one server. Not knowing your email provider, It's impossible to tell you what your email provider is doing. But, here are some links that might prove helpful:
http://na.blackberry.com/eng/support/blackberry101/setup.jsp#tab_tab_email
How to integrate a POP or IMAP email account through advanced integration
Hope those help!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Thank you Kglad, I am going to see if I can make it work. I will let you know!
Date: Thu, 13 Oct 2011 08:55:05 -0600
From: [email protected]
To: [email protected]
Subject: I need help for actionscript 3, sending php info to my email, website created in Flash cs5 pro
    Re: I need help for actionscript 3, sending php info to my email, website created in Flash cs5 pro
    created by kglad in Action Script 3 - View the full discussion
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