Need help for my ipod 5th gen

need help for my ipod 5th gen it was i cloud issue my cousin forgot her apple id and password ihave prof that we own these ipad because we have the receipt and its full package any one know how to reset the ipod so we can use it again??warranty is expired

Recover the ID and then the password by:
Is there a way to find my Apple ID Name if I can't remember it?
Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.
How do I change or recover a forgotten Apple ID Password?
If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. See Changing your Apple ID password if you'd like more information.
Last, contact iTunes by:
Apple - Support - iTunes - Contact Us
or make an appointment at the Genius Bar of an Apple store. Bring your proof of purchase
  Apple Retail Store - Genius Bar

Similar Messages

  • I need help with my ipod 5th gen

    i have gone through the set and restore nonesense with the website burt no luck can some one help me

    What is the problem?
    Maybe:
    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    or
    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • Help! My iPod 5th gen all the sudden will not turn on. I was using it earlier today, it has a full battery and worked fine earlier. Nothing happens when I try to restart/turn off, it just remains black. I plugged it into my pc and nothing happened.

    Help! iPod Touch 5th gen.
    It worked fine earlier today, I was using it with no issues. I just picked it up to use it again and it's dead...nothing happens when I try to restart/shut off. I plugged it into my PC and nothing happens, my pc doesn't acknowledge it. Please help, I have 1500 pic of my daughter on here and they aren't backed up ..

    If your iPod Touch, iPhone, or iPad is Broken
    Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
    ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
    You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    You will find respective repair costs in the appropriate link:
    iPod Service Support and Costs
    iPhone Service Support and Costs
    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
    1. iResq or Google for others.
    2. Buy and replace screen yourself: iFixit

  • HELP... iPod 5th gen wont play on docking station

    We have 2 iPod 4th gen nano's and both play perfectly well on the docking stations, one being great quality one. The 5th gen nano plays but only with internal speakers even tho connected to docking station....Help.

    Did you ever get it to work or does anyone know a reasonably priced docking station that is compatible? I got an Ipod Nano 5G for Christmas. Followed all the instructions and trouble shooting with the same problem. Plays great on the ear buds, but only get scratchy internal speaker when placed on a docking station. I ended up exchanging the ipod. The new one does the same thing. I bought an iHome H10 that is supposed to be compatible, so I assumed it was the Ipod. Im really disappointed in this. The benefit of Apple is the easy transition and compatibility. You shouldn't have to test a hundred docking stations to get one to play an ipod.

  • ICC color profile for Apple iPod (5th Gen)

    Hello,
    Does anyone know if an ICC color profile exists for a 5th Gen Apple iPod?
    Thanks,
    Jamie

    The iPod does not use ICC profiles.
    What are you trying to do?

  • NEED HELP FIXING MY IPOD 3RD GEN! PLZ!

    ok so i have an ipod 3rd gen. and recntly its been acting up... i cant get on the internet NONE of my apps are opening and it wont let me even listen to not even half of my music that i payed for! ive had it since 2009 on my 10th birthday now 4 yrs help!!

    Connect the iPod to your computer and restore via iTunes.
    iTunes 10 for Windows: Update and restore software on iPod, iPhone, or iPad

  • I need help with my iPod 4th gen. Details attached below! thank you!!

    So I have an iPod 4th gen,
    I bought off of ebay. Since my original one was knocked into a bowl of water...:( anyways...
    and the original owner did a factory reset on the device or erased all of the data... since
    now when i turn the ipod on it pulls up a screen (center of it)
    with a white usb charger cord, and an arrow pointing to the itunes logo.
    also when i try to find the device in itunes it is not appearing.
    Ive never had any issues like this before so I am really confused and kinda clueless lol
    ANY help on this would be great!
    Thank you!!

    See what you missed here:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • How can i download facetime for my ipod 5th gen

    how can i download on my ipod 5th gen

    If the iPod was purchased in one of the middle eastern countries that prohibit FaceTime then there is no way to make it appear.
    Otherwise you can't find it so:
    - use the Search feature to find it or go to Settings>General>Reset>Reset Screen layout
    - Go to Settings>General>Restrictions since it can be hidden by Restrictions

  • I need help activating my iPod 5th generation?

    I've recently updated and restored my iPod through my laptop and I'm having difficulties activating my iPod.
    - I never use iCloud, I deleted the iCloud account that my iPod was originally linked to and iCloud always popped up for me to sign in, which I never did.
    - So I decided to update my iPod and I realized that I need my (deleted) iCloud account to get through activation.
    - I've also made a new iTunes/iCloud account a while back, after I deleted my other iCloud account.
    - I've tried changing my password on the iCloud account that my iPod is linked to, and it says "'e*********@l****.com' cannot be used to unlock this iPod".
    So basically my iPod is linked to my deleted Apple ID, and I'm not able to log in the Apple ID for activation.
    I'm worried, depressed and nervous that I might not be able to use my iPod again!
    I don't think there is a way that I can skip activation somehow, if there is please inform me on how to do it!
    Please help me!

    You need to recover use of the account last used for iCloud on the iPod:
    iCloud: Find My iPhone Activation Lock in iOS 7
    It is the same as recovering use of an Apple ID
    Is there a way to find my Apple ID Name if I can't remember it?
    Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.
    How do I change or recover a forgotten Apple ID Password?
    If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information.
    This may be necessary:
    Forgotten Security Questions/Answers
    You need to contact Apple by:
    1 - Use the Express lane and start here:
    https://expresslane.apple.com
    then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
    or
    Apple - Support -form iTunes Store - Contact Us
    2 - Call Apple in your country by getting the number from here:
    http://support.apple.com/kb/HE57
    or           
    Apple ID: Contacting Apple for help with Apple ID account security
    3 - Use your rescue email address if you set one up
    Rescue email address and how to reset Apple ID security questions
    For general  information see:
    Apple ID: All about Apple ID security questions

  • Need help for new iPod Nano user(s)

    Please help: My daughter has an iPod, with an iTunes account. My wife just rec'vd a Nano for Mothers Day. How can I install both iPods on the same computer? I don't want to screw this up. Can I add another user to the first iTunes/iPod account?
    Thanks -

    hiya!
    these resources should be helpful with that:
    Natalie Beresford: multiple iPod/iTunes installations
    How to use multiple iPods with one computer
    iTunes: How to share music between different accounts on a single computer
    love, b

  • Hello! I have an iPod Touch 4th Gen. of 8GB and I was wondering if I could just pay the difference for an iPod 5th Gen. 32GB or do I only get the 10% discount. Also, are there any times where Apple has special offers and discounts? Thank you :)

    This is a question that I really need answered so that I can figure out what to plan to get the money to pay for the new iPod. Thank you!

    You'd probably find a better deal with another store trade-in program. I know Radio Shack in years past purchased used Apple products and in return customers received a gift-card;  I think you'd get more bang for your buck... more than the messily 10%  Apples offers.

  • HT201413 i need help for mi ipod

    when I connect my ipod in itunes and I want to try and put music I can not I get this
    Are you sure you want to restore the iPod “iPod” to its factory settings? All of your media and other dat will be erased
    After this process in complete. You will have the option to restore your contacts. Calendars. Text messages and other sittings

    Let it charge for at least 30 minutes then while it is connected Reset it. You may have to Reset it several times.

  • IPod 5th Gen Functionality

    I'm sure this has been asked before and if it has if someone could point me in the right direction I'd really appreciate it.
    Question: Is there a software upgrade (for the iPod 5th Gen) out there that will essentially update the device to work or operate like a newer iPod ? For instance, the funtion of the new iPod Nano 3rd Gen which has "Cover Flow" ... is there a way to get the "older" 5th Gen iPod to have this function ?

    *is there a way to contact Apple and submit something like an Enhancement Request ?*
    You can send feedback/feature requests directly to Apple at this link: Apple Product Feedback
    However I think it is safe to say that going on past model changes you'll not see anything from Apple on this. As an example, when the Late 2006 version of the 5th Generation iPod was introduced it had a new search feature, this was not added retrospectively to the earlier model. The new changes are much more extensive than that one was so I wouldn't expect to see Cover Flow or any aspects of the new interface added through an Apple firmware update to earlier models.

  • I tried updating my iPod 5th gen to iOS 8 but it only shows me a picture of the iTunes logo and a charger at the bottom, I'm not sure what this means or what I need to do. Can someone please help me?

    I tried updating my iPod 5th gen to iOS 8 but it only shows me a picture of the iTunes logo and a charger at the bottom, I'm not sure what this means or what I need to do. Can someone please help me?

    After restoring to factory settings/new iPod you will then have to restore from backup
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes       
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:                         
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • Hi, my ipod 5th gen is stuck in recovery mode because i tried to get the ios 7 on it and now i just want it back to it regular ios i please need help

    hi my ipod 5th gen is stuck in recovery mode ive tried everything and nothing is working

    Only developers have access to the iOS 7 beta and then also have access to the developer forum. Thus, if you are a developer go the the developer's forum.
    Otherwise you have a bootleg coy of iOS 7 and are on your own.
    PSA: iOS 7 If you're not a developer, don't install developer betas on your iPhone | TUAW - The Unofficial Apple Weblog

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