Need help from Blackberry - Can't register 9860 in BB network.

Yesterday I have bought a 9860 torch from an online auction site in Romania. The phone is looking great, working great, except I cannot register it on the blackberry network, in order to use an internet data plan. As soon as I turned the phone on, the yesOPTUS carrier logo appeared on the screen, indicating that this device once belonged to someone in Australia. My carrier is Orange Romania and I am using it on a pre-paid SIM card with the "blackberry unlimited 4" internet option that Orange offers in Romania. When I try to go to Host Routing Table in the phone's menu, there is nothing displayed there. I tried to send the registration message and remove the battery (while the decice is ON) and put it back in, with no result. I have spent a day on the phone with the data plans support team at Orange Romania, virtually troubleshooting every possibility to connect the device to the bb network - they even created a bb access point specifically for my phone number - everything without result. When I tried to create a blackberry account on blackberry.orange.ro with my PIN and IMEI, the page replied that my account is disabled and that I should contact my carrier. Which I did. And they said that I should either talk to Blackberry or yesOPTUS, as there is a possibility that my device is already registered with the BB network on the yesOPTUS, from it's first owner back in Australia, and that my PIN may need to be erased from a database in order to be re-synced with my carrier. The way I see it, it's either that, or Orange does not carry the 9860 in their network (yet?). The certain fact is that I ended up with a beautiful device that I can't use to it's fully potential. Any help from Blackberry is fully appreciated. Thanks.

irelative wrote:
When I tried to create a blackberry account on blackberry.orange.ro with my PIN and IMEI, the page replied that my account is disabled and that I should contact my carrier. 
Optus is in the only one that can remove the PIN/IMEI from their system. You need to contact them.
If the device has been reported lost or stolen, they won't remove it.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

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