Need help getting all white background for jewelry pics and resizing help for my website

Can someone please help me? I'm completely new to photoshop and I have elements 12 and I need to make the background all white for my jewelry photos. I have googled instructions but a lot of my jewelry has chain in it so it's hard to select, erase etc. I have no idea what I'm doing. I also need to resize my photos to 400x400 but when I do they distort. Someone told me I can collect the background color and then resize the canvas but again I'm a complete newbie and none of this makes any sense to me.
Thank you

no worries.
you mentioned that you have tried a number of driver packs, to no avail.
can you confirm if you've tried this: http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS012809
ThinkPad 2x2 11a/b/g/n Wireless LAN PCI Express Half Mini Card Adapter for Windows 7 (32-bit, 64-bit), Vista (32-bit, 64-bit) and XP
found in the X120e driver matrix, here: http://support.lenovo.com/en_US/research/hints-or-tips/detail.page?&DocID=HT072377
cheers.
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Need help getting all white background for jewelry pics and resizing help for my website

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