Need help i cant remember my rescue email.. but i do have an alternate email address
ive forgotten my rescue email address but i do have an alternate email address
If you can't remember your rescue email address (you won't be able to view and/or change it until you can answer your questions ; an alternate email address isn't used for resetting security questions) then you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then view and/or change your rescue email address for potential future use : http://support.apple.com/kb/HT5620
Similar Messages
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Cant access my ipad after accidentally entering passcode which I cant remember. Unable to restore it as message says I have to turn off "find my phone" in icloud. Cant do this either. Any suggestions on how to overcome this ???
You'll have to connect your iPad to your computer via USB and in iTunes follow the directions provided in the link I provided below:
http://support.apple.com/kb/ht1212 -
HT5312 i need help I cant set a rescue email
The sreen that im supposed to see to set a rescue email doesnt show neether the part that says i forgot the security questions answers PLEASE HELP
The page says that if you don't have a rescue email address then you will will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use -
please I need help with my iphone 4S
I reset but I didnt mind that to unlock it I need to put my old ID apple and I really dont remember the password just the ID and I cant use my iphone if i dont put the right code.
All the options that apple gave me are not usefull i went to my apple store and they didnt help me with that what should i do?If you can't remember the password for your old ID you can reset the password as explained here: http://support.apple.com/kb/PH2617. If you can't reset the password yourself, you can contact the Apple account security team for your country for assistance: Apple ID: Contacting Apple for help with Apple ID account security. If your country isn't listed, you can contact iTunes store support by filling out this form: https://ssl.apple.com/emea/support/itunes/contact.html.
Before doing any of that, make sure it's asking for your ID and not someone else's ID. It will require the ID that was used to activate the phone originally. If you aren't the original owner, only they can help. You have to either get the ID and password from them, or have them erase the phone and remove it from their account as explained here: Find My iPhone Activation Lock: Removing a device from a previous owner’s account so you can reactivate it using your own ID. -
I need to reset my security questions, I have my alternate email address but I am unable to reset my sec questions, please help
Australia ? surely !
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HELP!!!!!! i cant remember the answers to the questions i have to answer before purchasind items and want to change them to something easier so i can finally buy hey brother by avicii and books
Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions -
I forgot my security questions and I don't have and I don't have and alternate email can somebody help me?, I forgot my security questions and I don't have and I don't have and alternate email can somebody help me?
You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(93452) -
i am the first owner of my iphone i erase all data and i am trying to open the phone but its does the same thing like the first photo and i cant find my first apple id because i have deleted the email i used for it because i maked a new one please help
Why do you need to access your email? To reset the password?
If you're trying to change the password, you don't need to go to your email. If you know the answers to your security questions, you can reset it without using an email, as explained in the first section of this article: http://support.apple.com/kb/HT5787. If you don't, you can contact Apple for assistance by going to https://expresslane.apple.com, then click More Products and Services>Apple ID>Other Apple ID Topics>Lost or forgotten Apple ID password. -
I buy for mac app but not for the iPad, so how do I reinstall a program that has already purchased? I need help because I bought the imovie'11 but when he opened it only brought 8 movie trailer templates instead of the 15 it says on the program. How do I solve this problem? Once paid for a program incomplete. I also liked that the AppStore itself had a button to reinstall programs already bought, because it is very hard to understand how to do this in the store, only option is to install and hide purchase, and how do I reinstall, attention'm talking about reinstalling a computer mac, not an ipad or iphone.
Thank you.Prodesigntools.com , go ahead and download the software from there and use your serial number to serialize it.
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i need help please , i try to use itunes but my iPhone don't appear on itunes, i try everyting ,dowwload itunes again restart computer and iPhone,restart running device support,etc.
Windows doesn't detect iPhone: http://support.apple.com/kb/ts1538
Mac: http://support.apple.com/kb/ts1591 -
I'm trying to set up a signature on my email account. The signature appears on the screen when I'm creating an email, but does'nt appear on the email to the person I've sent it to. All it shows is an empty box... Please help! xoxo
I did use that functionality. I am looking at this thread now on my iPhone and I see the images just fine!
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When mac email changed to icloud a while ago i lost all my emails and things i have an email subscription to send emails but they do not reach the email that i updated with the same address any help?
If you purchased about 2 years ago new I am sure it is a Intel iMac. To find out what type of iMac you have just click on the Apple menu item in the finder and select about this Mac. I would check the ISP mail site and get the correct outgoing mail server info.
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My email storage show 13.3GB used but I only have about 20 emails in my inbox with no attachments. I assume it's memory cache that's clogging my phone. Do I need to backup and restore to get rid of all of it??
There is nothing wrong with the OS update.
Delete ALL your email accounts.
Restart Playbook
Put the accounts back and ensure they are all set with PUSH ON. Manual (push off) will burn battery.
Similarly delete your wifi connections and add back when required.
Turn off wifi is not connected to wifi.
Any "hunting for connection" in email or wifi will burn up battery. -
Can i use my previous apple ID on my new iPhone ? It's asking for a new ID but i only have the one email address
Yes. We need more details...exactly what do you mean by "asking for a new ID"? Where do you see this?
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If i know email ( but i dont have acces to it ) and i dont have secret questions how can i recover my icloud account ?
I'n my company ( pawn shop ) i hope i transleted fine , i bought an iphone wich it seems to be ok at the first time.
That was on 26.11.2013 ( as can be seen in my pawn contract and billing ) . after 2 weeks i found a client to buy my second hand iphone and the i saw my mistake it is icloud blocked i need that password so i can reset the iphone to sell it. how can i manage this problem ? i can provide all my billings, contracts, society data everything.If you know the primary email linked to the account but do not have access to it or the answers to the security questions, then the next best thing to do is call Apple at 800-275-2273 and ask for Account Security. They will ask you for two pieces of information from the account in order to unlock it. The options are usually the security questions (each question counts as one piece), the credit card linked to the account, and either a device serial number or device verification code that they will send you.
After this verification is complete they can send the reset link for your password to any email you choose. Please be aware that if they verify you with something other than two security questions, there is a 24 hour wait before the email arrives.
Good luck!
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