Need help i could not open safari on my imac
Process: Safari [609]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 8.0 (10600.1.25.1)
Build Info: WebBrowser-7600001025001000~1
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Safari [609]
User ID: 501
Date/Time: 2014-12-30 15:58:07.497 -0600
OS Version: Mac OS X 10.10.1 (14B25)
Report Version: 11
Anonymous UUID: 87A930E3-C691-137C-A8DB-DF20608E8A84
Time Awake Since Boot: 6300 seconds
Crashed Thread: 13
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000020
External Modification Warnings:
Thread creation by external task.
VM Regions Near 0x20:
-->
__TEXT 000000010f43a000-000000010f43b000 [ 4K] r-x/rwx SM=COW /Applications/Safari.app/Contents/MacOS/Safari
Application Specific Information:
Process Model:
Multiple Web Processes
Thread 0:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x00007fff957c6c21 search_method_list(method_list_t const*, objc_selector*) + 3
1 libobjc.A.dylib 0x00007fff957d6b7d getMethodNoSuper_nolock(objc_class*, objc_selector*) + 59
2 libobjc.A.dylib 0x00007fff957d6a84 lookUpImpOrForward + 409
3 libobjc.A.dylib 0x00007fff957c21ac objc_msgSend + 236
4 libobjc.A.dylib 0x00007fff957c7c49 _class_initialize + 649
5 libobjc.A.dylib 0x00007fff957d699e lookUpImpOrForward + 179
6 libobjc.A.dylib 0x00007fff957c21ac objc_msgSend + 236
7 com.apple.AppKit 0x00007fff8b7ad992 NSNewBitmapBackingStore + 234
8 com.apple.AppKit 0x00007fff8b7ad792 __79-[NSBitmapImageRep _withoutChangingBackingPerformBlockUsingBackingMutableData:]_block_invoke + 331
9 com.apple.AppKit 0x00007fff8b7ad640 -[NSBitmapImageRep _withoutChangingBackingPerformBlockUsingBackingMutableData:] + 103
10 com.apple.AppKit 0x00007fff8b7ad5c0 __57-[NSBitmapImageRep _performBlockUsingBackingMutableData:]_block_invoke + 131
11 com.apple.AppKit 0x00007fff8b7ad534 -[NSBitmapImageRep _performBlockUsingBackingMutableData:] + 105
12 com.apple.AppKit 0x00007fff8b7ad4ba -[NSBitmapImageRep getBitmapDataPlanes:] + 97
13 com.apple.AppKit 0x00007fff8b7ad43b -[NSBitmapImageRep bitmapData] + 40
14 com.apple.AppKit 0x00007fff8b7ad057 CopyPixels + 58
15 com.apple.AppKit 0x00007fff8b7ac078 _NSReadThemePatternFromRsrc + 724
16 com.apple.AppKit 0x00007fff8b7aba71 _NSReadThemeImageFromplutEntry + 252
17 com.apple.AppKit 0x00007fff8b7ab75d GetThemeImage + 342
18 com.apple.AppKit 0x00007fff8b7ab594 +[NSColor _controlColor] + 44
19 com.apple.AppKit 0x00007fff8b77932f -[NSDynamicSystemColor recacheColor] + 197
20 com.apple.AppKit 0x00007fff8b779160 -[NSDynamicSystemColor initWithSelector:] + 89
21 com.apple.AppKit 0x00007fff8b7ab49c +[NSColor controlColor] + 80
22 com.apple.AppKit 0x00007fff8b7885f1 +[NSColor colorWithCatalogName:colorName:] + 142
23 com.apple.AppKit 0x00007fff8b787fc0 +[NSCatalogColor newWithCoder:zone:] + 275
24 com.apple.AppKit 0x00007fff8b787e71 -[NSColor initWithCoder:] + 437
25 com.apple.Foundation 0x00007fff8d186150 _decodeObjectBinary + 2872
26 com.apple.Foundation 0x00007fff8d1854a6 _decodeObject + 278
27 com.apple.AppKit 0x00007fff8b789156 -[NSTextFieldCell initWithCoder:] + 233
28 com.apple.Foundation 0x00007fff8d186150 _decodeObjectBinary + 2872
29 com.apple.Foundation 0x00007fff8d1854a6 _decodeObject + 278
30 com.apple.AppKit 0x00007fff8b7870f4 -[NSControl initWithCoder:] + 776
31 com.apple.AppKit 0x00007fff8b7ab146 -[NSTextField initWithCoder:] + 51
32 com.apple.Foundation 0x00007fff8d186150 _decodeObjectBinary + 2872
33 com.apple.Foundation 0x00007fff8d1854a6 _decodeObject + 278
34 com.apple.AppKit 0x00007fff8b748e8e -[NSView initWithCoder:] + 2407
35 com.apple.AppKit 0x00007fff8b786e1f -[NSControl initWithCoder:] + 51
36 com.apple.AppKit 0x00007fff8b7ab146 -[NSTextField initWithCoder:] + 51
37 com.apple.Foundation 0x00007fff8d186150 _decodeObjectBinary + 2872
38 com.apple.Foundation 0x00007fff8d1854a6 _decodeObject + 278
39 com.apple.AppKit 0x00007fff8b748e8e -[NSView initWithCoder:] + 2407
40 com.apple.AppKit 0x00007fff8b786e1f -[NSControl initWithCoder:] + 51
41 com.apple.AppKit 0x00007fff8b8c14f6 -[NSImageView initWithCoder:] + 77
42 com.apple.Foundation 0x00007fff8d186150 _decodeObjectBinary + 2872
43 com.apple.Foundation 0x00007fff8d187221 -[NSKeyedUnarchiver _decodeArrayOfObjectsForKey:] + 1871
44 com.apple.Foundation 0x00007fff8d187435 -[NSArray(NSArray) initWithCoder:] + 200
45 com.apple.Foundation 0x00007fff8d186150 _decodeObjectBinary + 2872
46 com.apple.Foundation 0x00007fff8d1854a6 _decodeObject + 278
47 com.apple.AppKit 0x00007fff8b748e0f -[NSView initWithCoder:] + 2280
48 com.apple.AppKit 0x00007fff8b74ad26 -[NSClassSwapper initWithCoder:] + 561
49 com.apple.Foundation 0x00007fff8d186150 _decodeObjectBinary + 2872
50 com.apple.Foundation 0x00007fff8d1854a6 _decodeObject + 278
51 com.apple.AppKit 0x00007fff8b74a739 -[NSResponder initWithCoder:] + 97
52 com.apple.AppKit 0x00007fff8b748590 -[NSView initWithCoder:] + 105
53 com.apple.AppKit 0x00007fff8b786e1f -[NSControl initWithCoder:] + 51
54 com.apple.AppKit 0x00007fff8b7aaed1 -[NSButton initWithCoder:] + 44
55 com.apple.Foundation 0x00007fff8d186150 _decodeObjectBinary + 2872
56 com.apple.Foundation 0x00007fff8d1854a6 _decodeObject + 278
57 com.apple.AppKit 0x00007fff8b7225c2 -[NSNibConnector initWithCoder:] + 106
58 com.apple.AppKit 0x00007fff8b72244d -[NSNibOutletConnector initWithCoder:] + 75
59 com.apple.Foundation 0x00007fff8d186150 _decodeObjectBinary + 2872
60 com.apple.Foundation 0x00007fff8d187221 -[NSKeyedUnarchiver _decodeArrayOfObjectsForKey:] + 1871
61 com.apple.Foundation 0x00007fff8d187435 -[NSArray(NSArray) initWithCoder:] + 200
62 com.apple.Foundation 0x00007fff8d186150 _decodeObjectBinary + 2872
63 com.apple.Foundation 0x00007fff8d1854a6 _decodeObject + 278
64 com.apple.AppKit 0x00007fff8b7210e2 -[NSIBObjectData initWithCoder:] + 200
65 com.apple.Foundation 0x00007fff8d186150 _decodeObjectBinary + 2872
66 com.apple.Foundation 0x00007fff8d1854a6 _decodeObject + 278
67 com.apple.AppKit 0x00007fff8b720eb1 loadNib + 300
68 com.apple.AppKit 0x00007fff8bc8ef80 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:options:withZone:ownerBundle:] + 313
69 com.apple.AppKit 0x00007fff8bc8f67d +[NSBundle(NSNibLoadingInternal) _loadNibFile:externalNameTable:options:withZone:] + 150
70 com.apple.AppKit 0x00007fff8ba313af _NXLoadNib + 196
71 com.apple.AppKit 0x00007fff8ba30d8f -[NSAlert init] + 95
72 com.apple.AppKit 0x00007fff8ba709f3 +[NSAlert alertWithMessageText:defaultButton:alternateButton:otherButton:informativeTextW ithFormat:] + 131
73 com.apple.AppKit 0x00007fff8b74264d __55-[NSPersistentUIRestorer promptToIgnorePersistentState]_block_invoke + 1021
74 com.apple.AppKit 0x00007fff8b74220e -[NSApplication _suppressFinishLaunchingFromEventHandlersWhilePerformingBlock:] + 28
75 com.apple.AppKit 0x00007fff8b7421ad -[NSPersistentUIRestorer promptToIgnorePersistentState] + 247
76 com.apple.AppKit 0x00007fff8b741e9a -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 255
77 com.apple.AppKit 0x00007fff8b741c69 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 561
78 com.apple.AppKit 0x00007fff8b7416b5 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 244
79 com.apple.Foundation 0x00007fff8d190458 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 290
80 com.apple.Foundation 0x00007fff8d1902c9 _NSAppleEventManagerGenericHandler + 102
81 com.apple.AE 0x00007fff98b6e99c aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 531
82 com.apple.AE 0x00007fff98b6e719 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
83 com.apple.AE 0x00007fff98b6e623 aeProcessAppleEvent + 295
84 com.apple.HIToolbox 0x00007fff9516837e AEProcessAppleEvent + 56
85 com.apple.AppKit 0x00007fff8b73dd76 _DPSNextEvent + 2665
86 com.apple.AppKit 0x00007fff8b73ce80 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
87 com.apple.Safari.framework 0x000000010f4b5ad0 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 246
88 com.apple.AppKit 0x00007fff8b730e23 -[NSApplication run] + 594
89 com.apple.AppKit 0x00007fff8b71c2d4 NSApplicationMain + 1832
90 libdyld.dylib 0x00007fff8f2c15c9 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff990b622e kevent64 + 10
1 libdispatch.dylib 0x00007fff91eb9a6a _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff990b5946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff942454a1 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff990b5946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff942454a1 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff990b5946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff942454a1 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff990b5946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff942454a1 start_wqthread + 13
Thread 6:: WebCore: IconDatabase
0 libsystem_kernel.dylib 0x00007fff990b5132 __psynch_cvwait + 10
1 com.apple.WebCore 0x000000011106c88b WebCore::IconDatabase::syncThreadMainLoop() + 411
2 com.apple.WebCore 0x00000001110699d9 WebCore::IconDatabase::iconDatabaseSyncThread() + 361
3 com.apple.JavaScriptCore 0x0000000110226a9f ***::wtfThreadEntryPoint(void*) + 15
4 libsystem_pthread.dylib 0x00007fff942472fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff94247279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff942454b1 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff990b5946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff942454a1 start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff990b5946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff942454a1 start_wqthread + 13
Thread 9:: Dispatch queue: com.apple.WebKit.ServicesController
0 libsystem_kernel.dylib 0x00007fff990b056a semaphore_wait_trap + 10
1 libdispatch.dylib 0x00007fff91ebdc55 _dispatch_semaphore_wait_slow + 213
2 libextension.dylib 0x00007fff8e689b62 +[NSExtension extensionsWithMatchingAttributes:error:] + 321
3 com.apple.ShareKit 0x00007fff941f680e +[SHKSharingService sharingServicesWithIdentifier:attributes:itemTypes:matchingDictionary:itemAttri butes:] + 1273
4 com.apple.ShareKit 0x00007fff941f6fca +[SHKSharingService sharingServicesForItems:mask:] + 894
5 com.apple.AppKit 0x00007fff8c02b46a +[NSSharingService sharingServicesForItems:mask:] + 69
6 com.apple.WebKit 0x0000000110a22f01 ___ZN6WebKit18ServicesController23refreshExistingServicesEb_block_invoke + 191
7 libdispatch.dylib 0x00007fff91ebb323 _dispatch_call_block_and_release + 12
8 libdispatch.dylib 0x00007fff91eb6c13 _dispatch_client_callout + 8
9 libdispatch.dylib 0x00007fff91eba365 _dispatch_queue_drain + 1100
10 libdispatch.dylib 0x00007fff91ebbecc _dispatch_queue_invoke + 202
11 libdispatch.dylib 0x00007fff91eb96b7 _dispatch_root_queue_drain + 463
12 libdispatch.dylib 0x00007fff91ec7fe4 _dispatch_worker_thread3 + 91
13 libsystem_pthread.dylib 0x00007fff942476cb _pthread_wqthread + 729
14 libsystem_pthread.dylib 0x00007fff942454a1 start_wqthread + 13
Thread 10:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib 0x00007fff990b052e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff990af69f mach_msg + 55
2 com.apple.QuartzCore 0x00007fff8b55fd63 CA::Render::Server::server_thread(void*) + 198
3 com.apple.QuartzCore 0x00007fff8b55fc96 thread_fun + 25
4 libsystem_pthread.dylib 0x00007fff942472fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff94247279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff942454b1 thread_start + 13
Thread 11:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff990b052e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff990af69f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff8fc8db14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff8fc8cfdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff8fc8c838 CFRunLoopRunSpecific + 296
5 com.apple.CFNetwork 0x00007fff94fc7d20 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
6 com.apple.Foundation 0x00007fff8d1d6b7a __NSThread__main__ + 1345
7 libsystem_pthread.dylib 0x00007fff942472fc _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff94247279 _pthread_start + 176
9 libsystem_pthread.dylib 0x00007fff942454b1 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff990b5946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff942454a1 start_wqthread + 13
Thread 13 Crashed:
0 libsystem_pthread.dylib 0x00007fff94245695 _pthread_mutex_lock + 87
1 libsystem_c.dylib 0x00007fff93433b78 vfprintf_l + 28
2 libsystem_c.dylib 0x00007fff9342c620 fprintf + 186
3 ??? 0x00000001165285dc 0 + 4669474268
Thread 13 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff7afec1d8 rcx: 0x00007fff7afec1f0 rdx: 0x00000000000000a0
rdi: 0x00007fff7afec1f0 rsi: 0x00007fff94245b14 rbp: 0x0000000116524e30 rsp: 0x0000000116524db0
r8: 0x000000011652c000 r9: 0x0000000000000054 r10: 0x0000000000000000 r11: 0x0000000000000206
r12: 0x00007fff7afeb6b8 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x00007fff94245695 rfl: 0x0000000000010246 cr2: 0x0000000000000020
Logical CPU: 6
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x10f43a000 - 0x10f43afff com.apple.Safari (8.0 - 10600.1.25.1) <0BA1FEA6-91DF-36CF-B0AD-6098E1841641> /Applications/Safari.app/Contents/MacOS/Safari
0x10f43f000 - 0x10fd78ff7 com.apple.Safari.framework (10600 - 10600.2.5) <70257BE2-5D89-3EAA-8863-269880160EEE> /System/Library/StagedFrameworks/Safari/Safari.framework/Versions/A/Safari
0x11021c000 - 0x11072fff3 com.apple.JavaScriptCore (10600 - 10600.2.1) <ABEF8FB3-6DC5-3FCF-9B4A-1DF6411063B0> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/Versions/A/Jav aScriptCore
0x11089a000 - 0x110b4efff com.apple.WebKit (10600 - 10600.2.5) <11CA89A1-A002-3FEB-8046-B31E92003AED> /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/WebKit
0x110e28000 - 0x110e28fff com.apple.WebKit2 (10600 - 10600.2.5) <ED09F7D3-1F46-3925-8E11-D6AC3492658E> /System/Library/StagedFrameworks/Safari/WebKit2.framework/Versions/A/WebKit2
0x110e34000 - 0x110f70ffb com.apple.WebKitLegacy (10600 - 10600.2.5) <0A88D3D6-F5BA-30F4-9D09-87DF653759FC> /System/Library/StagedFrameworks/Safari/WebKitLegacy.framework/Versions/A/WebKi tLegacy
0x111065000 - 0x11200aff7 com.apple.WebCore (10600 - 10600.2.1) <628CB849-0E8D-3071-98A3-55E7D24087DF> /System/Library/StagedFrameworks/Safari/WebCore.framework/Versions/A/WebCore
0x7fff66c67000 - 0x7fff66c9d837 dyld (353.2.1) <4696A982-1500-34EC-9777-1EF7A03E2659> /usr/lib/dyld
0x7fff898e1000 - 0x7fff898e1fff com.apple.ApplicationServices (48 - 48) <5BF7910B-C328-3BF8-BA4F-CE52B574CE01> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x7fff8999a000 - 0x7fff89a3bff7 com.apple.Bluetooth (4.3.1 - 4.3.1f2) <EDC78AEE-28E7-324C-9947-41A0814A8154> /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
0x7fff89b33000 - 0x7fff89b4eff7 libCRFSuite.dylib (34) <D64842BE-7BD4-3D0C-9842-1D202F7C2A51> /usr/lib/libCRFSuite.dylib
0x7fff89b4f000 - 0x7fff89ba0ff7 com.apple.audio.CoreAudio (4.3.0 - 4.3.0) <AF72B06E-C6C1-3FAE-8B47-AF461CAE0E22> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff89ba1000 - 0x7fff89f78fe7 com.apple.CoreAUC (211.0.0 - 211.0.0) <C8B2470F-3994-37B8-BE10-6F78667604AC> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x7fff89f86000 - 0x7fff89f93ff7 libbz2.1.0.dylib (36) <2DF83FBC-5C08-39E1-94F5-C28653791B5F> /usr/lib/libbz2.1.0.dylib
0x7fff8a233000 - 0x7fff8a28bff7 com.apple.accounts.AccountsDaemon (113 - 113) <E0074FA1-1872-3F20-8445-3E2FEA290CFB> /System/Library/PrivateFrameworks/AccountsDaemon.framework/Versions/A/AccountsD aemon
0x7fff8a2c5000 - 0x7fff8a2c5fff com.apple.quartzframework (1.5 - 1.5) <4944127A-F319-3689-AAEC-58591D3CAC07> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x7fff8a2c6000 - 0x7fff8a2d4fff libIASAuthReboot.dylib (920) <B165E345-197F-3DC7-A52B-64C34FD95D0A> /usr/lib/libIASAuthReboot.dylib
0x7fff8a2d5000 - 0x7fff8a3b2ff7 com.apple.QuickLookUIFramework (5.0 - 675) <84FEB409-7D7A-35AC-83BE-F79FB293E23E> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x7fff8a3b4000 - 0x7fff8a3b6fff com.apple.OAuth (25 - 25) <EE765AF0-2BB6-3689-9EAA-689BF1F02A0D> /System/Library/PrivateFrameworks/OAuth.framework/Versions/A/OAuth
0x7fff8a3b7000 - 0x7fff8a3d4ffb libresolv.9.dylib (57) <26B38E61-298A-3C3A-82C1-3B5E98AD5E29> /usr/lib/libresolv.9.dylib
0x7fff8a43b000 - 0x7fff8a4affff com.apple.ApplicationServices.ATS (360 - 375) <62828B40-231D-3F81-8067-1903143DCB6B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff8a4b0000 - 0x7fff8a4b8fff com.apple.xpcobjects (103 - 103) <A202ACEF-7A3D-303E-BB07-29FF49DE279D> /System/Library/PrivateFrameworks/XPCObjects.framework/Versions/A/XPCObjects
0x7fff8a4b9000 - 0x7fff8a50cffb libAVFAudio.dylib (118.3) <CC124063-34DF-39E3-921A-2BA3EA8D6F38> /System/Library/Frameworks/AVFoundation.framework/Versions/A/Resources/libAVFAu dio.dylib
0x7fff8a525000 - 0x7fff8a532fff com.apple.SpeechRecognitionCore (2.0.32 - 2.0.32) <87F0C88D-502D-3217-8B4A-8388288568BA> /System/Library/PrivateFrameworks/SpeechRecognitionCore.framework/Versions/A/Sp eechRecognitionCore
0x7fff8a533000 - 0x7fff8a533fff com.apple.Accelerate.vecLib (3.10 - vecLib 3.10) <01E92F9F-EF29-3745-8631-AEA692F7F29C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff8a5a2000 - 0x7fff8a696ff7 libFontParser.dylib (134) <506126F8-FDCE-3DE1-9DCA-E07FE658B597> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff8a697000 - 0x7fff8a6a4ff7 libxar.1.dylib (254) <CE10EFED-3066-3749-838A-6A15AC0DBCB6> /usr/lib/libxar.1.dylib
0x7fff8a6ca000 - 0x7fff8a6dbfff libcmph.dylib (1) <46EC3997-DB5E-38AE-BBBB-A035A54AD3C0> /usr/lib/libcmph.dylib
0x7fff8a6f6000 - 0x7fff8a726ffb com.apple.GSS (4.0 - 2.0) <D033E7F1-2D34-339F-A814-C67E009DE5A9> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff8a740000 - 0x7fff8a75aff3 com.apple.Ubiquity (1.3 - 313) <DF56A657-CC6E-3BE2-86A0-71F07127724C> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x7fff8a75b000 - 0x7fff8a75dfff libCVMSPluginSupport.dylib (11.0.7) <29D775BB-A11D-3140-A478-2A0DA1A87420> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x7fff8a85f000 - 0x7fff8a892ff7 com.apple.MediaKit (16 - 757) <345EDAFE-3E39-3B0F-8D84-54657EC4396D> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
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0x7fff8a9ce000 - 0x7fff8a9d9ff7 com.apple.AppSandbox (4.0 - 238) <BC5EE1CA-764A-303D-9989-4041C1291026> /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox
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0x7fff92b5b000 - 0x7fff92b60fff com.apple.DiskArbitration (2.6 - 2.6) <0DFF4D9B-2AC3-3B82-B5C5-30F4EFBD2DB9> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff92bea000 - 0x7fff92c16fff com.apple.framework.SystemAdministration (1.0 - 1.0) <F2A164C7-4813-3F27-ABF7-810A5F4FA51D> /System/Library/PrivateFrameworks/SystemAdministration.framework/Versions/A/Sys temAdministration
0x7fff92c17000 - 0x7fff92c54ff3 com.apple.bom (14.0 - 193.6) <3CE5593D-DB28-3BFD-943E-6261006FA292> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x7fff92c55000 - 0x7fff92c5aff7 com.apple.MediaAccessibility (1.0 - 61) <00A3E0B6-79AC-387E-B282-AADFBD5722F6> /System/Library/Frameworks/MediaAccessibility.framework/Versions/A/MediaAccessi bility
0x7fff92c5b000 - 0x7fff92c70ff7 com.apple.AppContainer (4.0 - 238) <9481F305-359A-33E6-93F1-89A25FA14E00> /System/Library/PrivateFrameworks/AppContainer.framework/Versions/A/AppContaine r
0x7fff92d8a000 - 0x7fff932b3ff7 com.apple.QuartzComposer (5.1 - 325) <2007FD9E-A5CF-361E-A7DD-ACAF976860AD> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x7fff932b4000 - 0x7fff9335afff com.apple.PDFKit (3.0 - 3.0) <C55D8F39-561D-32C7-A701-46F76D6CC151> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x7fff9335b000 - 0x7fff93364ff3 com.apple.CommonAuth (4.0 - 2.0) <F4C266BE-2E0E-36B4-9DE7-C6B4BF410FD7> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff93365000 - 0x7fff933eefff com.apple.CoreSymbolication (3.1 - 56072) <8CE81C95-49E8-389F-B989-67CC452C08D0> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x7fff933ef000 - 0x7fff9347bfff libsystem_c.dylib (1044.1.2) <C185E862-7424-3210-B528-6B822577A4B8> /usr/lib/system/libsystem_c.dylib
0x7fff9347c000 - 0x7fff9347ffff com.apple.help (1.3.3 - 46) <CA4541F4-CEF5-355C-8F1F-EA65DC1B400F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff9349f000 - 0x7fff934a1ff7 com.apple.securityhi (9.0 - 55006) <B1E09986-7AF0-3BD1-BAA1-B5514DFB7CD1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fff934a2000 - 0x7fff937d5ff7 libmecabra.dylib (666.1) <CAFBC813-4894-3352-9B22-FFF116773A06> /usr/lib/libmecabra.dylib
0x7fff93896000 - 0x7fff9389bffb libheimdal-asn1.dylib (398.1.2) <F9463B34-AAF5-3488-AD0C-85937C81FC5E> /usr/lib/libheimdal-asn1.dylib
0x7fff9389c000 - 0x7fff939ceff7 com.apple.MediaControlSender (2.0 - 215.10) <8ECF208C-587A-325F-9866-09890D58F1B1> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender
0x7fff939cf000 - 0x7fff939d0ff7 com.apple.AddressBook.ContactsData (9.0 - 1499) <A3D84EBD-3007-3A49-BEE5-F05790DCF38E> /System/Library/PrivateFrameworks/ContactsData.framework/Versions/A/ContactsDat a
0x7fff93a35000 - 0x7fff93a81ff7 libcups.2.dylib (408) <9CECCDE3-51D7-3028-830C-F58BD36E3317> /usr/lib/libcups.2.dylib
0x7fff93a82000 - 0x7fff93a86ff7 libGIF.dylib (1231) <B3D2DF96-A67D-31EA-9A1B-E870B54855EE> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff93d34000 - 0x7fff93d88fff libc++.1.dylib (120) <1B9530FD-989B-3174-BB1C-BDC159501710> /usr/lib/libc++.1.dylib
0x7fff93d89000 - 0x7fff94003fff com.apple.CoreData (110 - 526) <AEEDAF00-D38F-3A15-B3C9-73732940CC55> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff94004000 - 0x7fff9400afff libsystem_trace.dylib (72.1.3) <A9E6B7D8-C327-3742-AC54-86C94218B1DF> /usr/lib/system/libsystem_trace.dylib
0x7fff9400b000 - 0x7fff94058ff3 com.apple.CoreMediaIO (601.0 - 4749) <DDB756B3-A281-3791-9744-1F52CF8E5EDB> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x7fff94089000 - 0x7fff9410bfff com.apple.PerformanceAnalysis (1.0 - 1) <2FC0F303-B672-3E64-A978-AB78EAD98395> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x7fff9410c000 - 0x7fff9410eff7 libquarantine.dylib (76) <DC041627-2D92-361C-BABF-A869A5C72293> /usr/lib/system/libquarantine.dylib
0x7fff94115000 - 0x7fff941bdff7 com.apple.PackageKit (3.0 - 434) <B6C2831E-914D-3E5F-B0E9-A7079489A6FD> /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/PackageKit
0x7fff941c1000 - 0x7fff941c8fff com.apple.network.statistics.framework (1.2 - 1) <61B311D1-7F15-35B3-80D4-99B8BE90ACD9> /System/Library/PrivateFrameworks/NetworkStatistics.framework/Versions/A/Networ kStatistics
0x7fff941c9000 - 0x7fff941c9ff7 liblaunch.dylib (559.1.22) <8A988924-8BE7-35FE-BF7D-322E90EFE49E> /usr/lib/system/liblaunch.dylib
0x7fff941cf000 - 0x7fff94243fff com.apple.ShareKit (1.0 - 323) <9FC7280E-DB42-37F0-AE57-29E28C9B4E16> /System/Library/PrivateFrameworks/ShareKit.framework/Versions/A/ShareKit
0x7fff94244000 - 0x7fff9424dfff libsystem_pthread.dylib (105.1.4) <26B1897F-0CD3-30F3-B55A-37CB45062D73> /usr/lib/system/libsystem_pthread.dylib
0x7fff9424e000 - 0x7fff94287fff com.apple.AirPlaySupport (2.0 - 215.10) <E4159036-4C38-3F28-8AF3-4F074DAF01AC> /System/Library/PrivateFrameworks/AirPlaySupport.framework/Versions/A/AirPlaySu pport
0x7fff942c9000 - 0x7fff942eefff libPng.dylib (1231) <759DF465-B08C-3E97-9A07-3CD447F84F78> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff942ef000 - 0x7fff942f8fff com.apple.DisplayServicesFW (2.9 - 372.1) <30E61754-D83C-330A-AE60-533F27BEBFF5> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x7fff942f9000 - 0x7fff9430aff7 libz.1.dylib (55) <88C7C7DE-04B8-316F-8B74-ACD9F3DE1AA1> /usr/lib/libz.1.dylib
0x7fff9430b000 - 0x7fff943fdff7 libiconv.2.dylib (42) <2A06D02F-8B76-3864-8D96-64EF5B40BC6C> /usr/lib/libiconv.2.dylib
0x7fff94403000 - 0x7fff9471efcf com.apple.vImage (8.0 - 8.0) <1183FE6A-FDB6-3B3B-928D-50C7909F2308> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff9471f000 - 0x7fff9474cfff com.apple.Accounts (113 - 113) <3145FCC2-D297-3DD1-B74B-9E7DBB0EE33C> /System/Library/Frameworks/Accounts.framework/Versions/A/Accounts
0x7fff9474d000 - 0x7fff9478dfff com.apple.CloudDocs (1.0 - 280.1.2) <49E75BC1-6556-36B4-804A-E49BC41241CF> /System/Library/PrivateFrameworks/CloudDocs.framework/Versions/A/CloudDocs
0x7fff9478e000 - 0x7fff9491cfff libBLAS.dylib (1128) <497912C1-A98E-3281-BED7-E9C751552F61> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff9491d000 - 0x7fff949aeff7 libCoreStorage.dylib (471) <5CA37ED3-320C-3469-B4D2-6F045AFE03A1> /usr/lib/libCoreStorage.dylib
0x7fff949af000 - 0x7fff949b3fff libsystem_stats.dylib (163.1.4) <1DB04436-5974-3F16-86CC-5FF5F390339C> /usr/lib/system/libsystem_stats.dylib
0x7fff949b4000 - 0x7fff949d0ff7 com.apple.pluginkit.framework (1.0 - 1) <566FECEA-620F-3E70-8B87-C69A4486811F> /System/Library/PrivateFrameworks/PlugInKit.framework/Versions/A/PlugInKit
0x7fff949d1000 - 0x7fff949d4fff com.apple.xpc.ServiceManagement (1.0 - 1) <7E9E6BB7-AEE7-3F59-BAC0-59EAF105D0C8> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x7fff949d5000 - 0x7fff949f6fff com.apple.framework.Apple80211 (10.0.1 - 1001.57.4) <E449B57F-1AC3-3DF1-8A13-4390FB3A05A4> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff949f7000 - 0x7fff94ae7fef libJP2.dylib (1231) <FEAF6F38-736E-35A8-A983-F4531C8A821C> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff94ae8000 - 0x7fff94b36fff libcurl.4.dylib (83.1.2) <337A1FF8-E8B1-3173-9F29-C0D4C851D8E1> /usr/lib/libcurl.4.dylib
0x7fff94b37000 - 0x7fff94ba8ff7 com.apple.framework.IOKit (2.0.2 - 1050.1.21) <ED3B0B22-AACC-303B-BFC8-20ECD1AF6BA2> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff94ba9000 - 0x7fff94e90ffb com.apple.CoreServices.CarbonCore (1108.1 - 1108.1) <55A16172-ACC0-38B7-8409-3CB92AF33973> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff94e91000 - 0x7fff94ea7ff7 libsystem_asl.dylib (267) <F153AC5B-0542-356E-88C8-20A62CA704E2> /usr/lib/system/libsystem_asl.dylib
0x7fff94f27000 - 0x7fff9512aff3 com.apple.CFNetwork (720.1.1 - 720.1.1) <A82E71B3-2CDB-3840-A476-F2304D896E03> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x7fff9512b000 - 0x7fff9512cffb libremovefile.dylib (35) <3485B5F4-6CE8-3C62-8DFD-8736ED6E8531> /usr/lib/system/libremovefile.dylib
0x7fff9512d000 - 0x7fff9542ffff com.apple.HIToolbox (2.1.1 - 756) <9DD121B5-B7EB-3C43-8155-61A4417F8E9A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff9561b000 - 0x7fff9563bfff com.apple.IconServices (47.1 - 47.1) <E83DFE3B-6541-3736-96BB-26DC5D0100F1> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
0x7fff9563c000 - 0x7fff95685ff3 com.apple.HIServices (1.22 - 519) <59D78E07-C3F1-3272-88F1-876B836D5517> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff95686000 - 0x7fff95778fff libxml2.2.dylib (26) <B834E7C8-EC3E-3382-BC5A-DA38DC4D720C> /usr/lib/libxml2.2.dylib
0x7fff95779000 - 0x7fff957a4ff3 libarchive.2.dylib (30) <8CBB4416-EBE9-3574-8ADC-44655D245F39> /usr/lib/libarchive.2.dylib
0x7fff957a5000 - 0x7fff957c0fff com.apple.PackageKit.PackageUIKit (3.0 - 434) <BE4B6C6F-4A32-3DB1-B81B-EF9ADD70E6EA> /System/Library/PrivateFrameworks/PackageKit.framework/Frameworks/PackageUIKit. framework/Versions/A/PackageUIKit
0x7fff957c1000 - 0x7fff959a6267 libobjc.A.dylib (646) <3B60CD90-74A2-3A5D-9686-B0772159792A> /usr/lib/libobjc.A.dylib
0x7fff959a7000 - 0x7fff959a9ff7 libsystem_coreservices.dylib (9) <41B7C578-5A53-31C8-A96F-C73E030B0938> /usr/lib/system/libsystem_coreservices.dylib
0x7fff959aa000 - 0x7fff959ceff7 com.apple.quartzfilters (1.10.0 - 1.10.0) <1AE50F4A-0098-34E7-B24D-DF7CB94073CE> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x7fff959cf000 - 0x7fff95aa5ff3 com.apple.DiskImagesFramework (10.10 - 389.1) <7DE2208C-BD55-390A-8167-4F9F11750C4B> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x7fff95aa6000 - 0x7fff95acfffb libxslt.1.dylib (13) <AED1143F-B848-3E73-81ED-71356F25F084> /usr/lib/libxslt.1.dylib
0x7fff95ad0000 - 0x7fff95b0bfff com.apple.Symbolication (1.4 - 56045) <D64571B1-4483-3FE2-BD67-A91360F79727> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x7fff95b0c000 - 0x7fff95b1aff7 com.apple.opengl (11.0.7 - 11.0.7) <B5C4DF85-37BD-3984-98D1-90A5043DA984> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff95b26000 - 0x7fff95b84fff com.apple.StoreFoundation (1.0 - 1) <50F9E283-FCE4-306C-AF5D-D0AEA434C04E> /System/Library/PrivateFrameworks/StoreFoundation.framework/Versions/A/StoreFou ndation
0x7fff95b8d000 - 0x7fff95bfcfff com.apple.SearchKit (1.4.0 - 1.4.0) <BFD6D876-36BA-3A3B-9F15-3E2F7DE6E89D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff95bfd000 - 0x7fff95e65ffb com.apple.security (7.0 - 57031.1.35) <96141D1F-614E-32C4-8AC2-F47481F23F43> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff95e66000 - 0x7fff95e68fff com.apple.loginsupport (1.0 - 1) <35A2A071-606C-39A5-8C11-E4CAF98D934C> /System/Library/PrivateFrameworks/login.framework/Versions/A/Frameworks/loginsu pport.framework/Versions/A/loginsupport
0x7fff95e69000 - 0x7fff95fadff7 com.apple.QTKit (7.7.3 - 2890) <6F6CD79F-CFBB-3FE4-82C6-47991346FB17> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x7fff95fae000 - 0x7fff9610cff3 com.apple.avfoundation (2.0 - 889.10) <4D1735C4-D055-31E9-8051-FED29F41F4F6> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x7fff9610d000 - 0x7fff9614ffff com.apple.sociald.Social (87 - 87) <A32F7CCA-6D52-3F4E-8779-548E07A84738> /System/Library/Frameworks/Social.framework/Versions/A/Social
0x7fff96152000 - 0x7fff9619ffff com.apple.ImageCaptureCore (6.0 - 6.0) <93B4D878-A86B-3615-8426-92E4C79F8482> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x7fff961a0000 - 0x7fff961a4fff com.apple.LoginUICore (3.0 - 3.0) <D76AB05B-B627-33EE-BA8A-515D85275DCD> /System/Library/PrivateFrameworks/LoginUIKit.framework/Versions/A/Frameworks/Lo ginUICore.framework/Versions/A/LoginUICore
0x7fff961a5000 - 0x7fff961befff com.apple.openscripting (1.4 - 162) <80DFF366-B950-3F79-903F-99DA0FFDB570> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff961bf000 - 0x7fff962effff com.apple.UIFoundation (1.0 - 1) <8E030D93-441C-3997-9CD2-55C8DFAC8B84> /System/Library/PrivateFrameworks/UIFoundation.framework/Versions/A/UIFoundatio n
0x7fff962f0000 - 0x7fff962f2ff7 com.apple.SecCodeWrapper (4.0 - 238) <F450AB10-B0A4-3B55-A1B9-563E55C99333> /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWr apper
0x7fff962f3000 - 0x7fff96321fff com.apple.CoreServicesInternal (221.1 - 221.1) <51BAE6D2-84F3-392A-BFEC-A3B47B80A3D2> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff96322000 - 0x7fff9632eff7 com.apple.OpenDirectory (10.10 - 187) <1D0066FC-1DEB-381B-B15C-4C009E0DF850> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff9632f000 - 0x7fff9638afef libTIFF.dylib (1231) <115791FB-8C49-3410-AC23-56F4B1CFF124> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff9638b000 - 0x7fff963a2fff com.apple.login (3.0 - 3.0) <95726FE9-E732-3A3C-A7A1-2566678967D3> /System/Library/PrivateFrameworks/login.framework/Versions/A/login
0x7fff963a3000 - 0x7fff96427ff7 com.apple.ViewBridge (99.1 - 99.1) <B36779D4-BEAF-36DD-83AF-E67F639BFF36> /System/Library/PrivateFrameworks/ViewBridge.framework/Versions/A/ViewBridge
0x7fff96428000 - 0x7fff9642ffff libCGCMS.A.dylib (772) <E64DC779-A6CF-3B
There is no need to download anything to solve this problem.
You may have installed the "Genieo" or "InstallMac" ad-injection malware. Follow the instructions on this Apple Support page to remove it.
Back up all data before making any changes.
Besides the files listed in the linked support article, you may also need to remove this file in the same way:
~/Library/LaunchAgents/com.genieo.completer.ltvbit.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those you find, remove them as well.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, then you may have one of the other kinds of adware covered by the support article. Follow the rest of the instructions in the article.
Make sure you don't repeat the mistake that led you to install the malware. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates
if it's not already checked.
Similar Messages
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Please help i could not open my iphoto, mac mini
when click on the icon Iphoto, and could not open..
Before anyone can help, they need information to work with. Basic stuff:
- What version of iPhoto.
- What version of the Operating System.
- Details. What were you doing when the problem arose?
- Did it ever work properly?
- Are there error messages?
- What steps have you tried already to solve the issue.
Anything else you can think of that might allow someone else to understand your issue.
With this kind of information somebody can develop a starting point for troubleshooting the issue.
Posts that consist of "iPhoto doesn't work. Help" or "iPhoto won't print" or "Suddenly I have no photos!!!!!!!!!!" mean that any helper is simply guessing. With information, s/he may be able to get your issue resolved sooner. -
Need Help! "Could not locate the resource file in the Configuration folder."
I had just purchased and installed Adobe Crerative Design Suite last night. Every program works except Dreamweaver, which gives me the error message:"Could not locate the resource file in the Configuration folder. This File is required to run Dreamweaver. Please reinstall the application". I am suspicious because the was a previous version of Dreamweaver on the computer before this installation, but I unistalled it. I do not understand why I get this message. Is there a file somewhere that is missing or at faut. How can I remedy this? Thanks
~ToddNadia,
Your posted resources worked for me. Thank you! After many attempts (to include Adobe's overseas call canter) to resolve the same installation and run errors, I used your suggested steps and I finally have a clean and running install. I did have to take a few extra steps;
First I downloaded both Cleaning scripts. For CS4 & CS3.
Next I downloaded Windows installer/cleaner. I have Windows Vista Home Premium and that is a required installed program to run Adobe's cleaning script.
Once I was sure I had all the programs/scripts I needed (per your instructions and the instructions found on the Cleaning scripts site) I disconnected my computer from the Internet.
Then I disabled all running programs especially all Anti-virus and firewall programs and any others that have calls of any kind: i.e. Boinc (Seti), Skype, email programs (Windows Live Mail), etc.
Next I uninstalled all CS4 products and even though I was told that Macromedia Studio MX 2004 can stay installed (read that on one site and the overseas Tech also reinforced that information) I uninstalled MX 2004.
I then rebooted and installed the Windows installer/cleaner program and ran the Adobe CS4 cleaner script twice.
After another reboot I installed Dreamweaver CS4 first, rebooted (can't reboot enough with Windows!) and, yes you guessed it, rebooted.
I then attempted to open Dreamweaver CS4 and for the first time it ran without the error!
I then installed Adobe Ps CS4 and rebooted and that work for the first time as well.
I can't say for sure if Macromedia Studio MX 2004 caused the install errors on the Adobe products but without it and ALL that uninstalling and rebooting and running cleaning scripts and installing and rebooting, Adobe finally felt my computer was clean enough to call it home and work.
Thank you again for your information and I suggest if anyone else finds their way here that they follow your instructions to the letter. Takes a long time but a proper and clean install will be the result. -
HT1923 need help itunes store not open
i need help opening itunes store
Does it show any errors? If not just go on the uninstaller and look for itunes and click repair. It worked for me
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Need help: Portfolio does not open in my browsers
I view a portfolio that opens in IE (v.10.0) but the same portfolio does not open in Chrome (v.42.0) or Firefox (v.37.0.1)-- instead only the Cover Sheet appears. I have Adobe Reader 11.0 and Acrobat XI Pro installed. Are there any special browser settings that I need to set? Thank you.
Hi Steve, Thank you for your reply. I have Adobe Reader XI and Adobe Technical Communication Suite 5 installed. But based on your reply, I found these instructions for enabling the Adobe Acrobat or Reader PDF viewer for Firefox and Chrome. Here is the link: https://helpx.adobe.com/acrobat/kb/pdf-browser-plugin-configuration.html
The instructions work, so I am marking this question as resolved. -
I Want To Download Paid Apps It Says (We could not complete your request. There was an error in the App Store. Please try again later. (100)
What Should I Do Tell Me Please I Went To Youtube To Find Any Tutorial And Its All Just CRAP So Please Give Me A Solution
Today Sunday 14 2013 I But To 10 doller Gift Cards And I wanted To Download Grand Theft Auto:San Andreas And It Said First Click OK to confirm that you are 17 or over. Your content will then begin downloading immediately. i Clicked Ok Then It Said
(We could not complete your request. There was an error in the App Store. Please try again later. (100)
Then It Said For assistance, contact iTunes Support at www.apple.com/support/itunes/ww/
And I went To The Link and it Said Nothing About Error 100 Soo I Dont Now What To Do One Of The Tutorials Said That You Have To Agree To The Terms And Conditions Soo I Found The Terms And Conditions At Itunes The App That Comes Allready Installend On Your MacBook Pro At The Bottom Left And When I Clicked On It It Got Me To A Link To Your Website And The Terms And Conditions You Cant Agree Just Read Them ONLY You Cant Agree Soo Apple
PLEASE TELL MEError
what is error code 1009? -
In trouble - need help: FCPX will not open - prompts CRASH report
Tonight, 7:15pm MTN, I closed FCPX upon a short range (single connected clip) wasn't rendering. It played perfectly, and I simply wanted to get rid of the red line above the project timeline over the clip, but nothing I did to render that section or the entire piece would remove the red/orange line above the clip, so I closed FCPX and re-booted my 12-core. Once it rebooted, I was unable to launch FCPX - either by clicking the icon on the dock or by selecting the project in the FCPX library.
Prior to the issue, I did the most recent software update which was for Safari 7.1
The only other detail is that the project I was working on had to be updated which went relatively OK except I had to re-kink media.
What is going on? Is anyone else suddenly unable to launch FCPX?
I am on 10.1.3 / running OSX 10.9.5. I'm at work, so I'm on the 12-core (2 x 2.66 GHz 6-core Intel Xeon, 32GB 1333 MHz DDR3, ATI Radeon 5770, 250GB SSD, and a hardware RAID controller which addresses a 42TB SAS RAID (media drive).
Help, please help. -StephenTom - Thanks very much - that was shocking. I searched this forum for recent issues wondering if the Safari update had anything to do with this - I haven't experienced anything like this in months - and when I read all the 10.1.3 worries and posts, I was surprised - I had no issues updating to 10.1.3.
I saw Russ' post on holding down option/Command and tried it (just as you have advised) and it worked although it opened a single project I didn't recognize and then I closed it and opened my recent project and it's off to compressor now.
I am very thankful to you and to this forum for your help! I was going to say "you cannot imagine the pressure I'm under..." but that's BS - you of all people are probably extremely familiar with deadlines and workloads. Steve Martin (MacBreak Studio) described us once as people who sit alone in a dark corner editing for endless hours, and his partner Mark Spencer laughed and said, "you've just described my life" and of course I was laughing too - he also described mine.
Anyway, I'm trying to say that your quick reply is like seeing land after days of floating in the ocean! Thank you for your constant presence and support Tom. -
Safari is not connecting to internet on my iPad. Says "could not open the page becuase the server stopped responding." Everything else that updates over wireless connection is working fine. Get same response on any site I try to visit. Need Help!
I am having identical problem on my iPhone 4 running iOS6. Did NOT experience this issue prior to upgrade.
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I CAN NOT CONNECT TO THE INTERNET WHILE USING MY IPAD I KEEP GETTING A MESSAGE SAYING SAFARI COULD NOT OPEN THE PAGE BECAUSE THE SERVER STOPPED RESPONDING PLEASE HELP THANK YOU
Try the following:
1. Turn router off for 30 seconds and on again
2. Settings>General>Reset>Reset Network Settings
3. Reset iPad; hold the Sleep and Home button down until you see the Apple Logo -
Safari could not open the page on my new ipad mini's because the server stopped responding- new ipad mini's (2 from separate places) are not working with At & T router but computers work fine. Yesterday I got it to work. Weird. Can you please help me. I've tried everything. Thanks ya'll!
Hello SavannahSweetie,
I was looking into the issue you are desribing, and found a great article for troubleshooting wifi connections with iOS devices. It's called iOS: Troubleshooting Wi-Fi networks and connections and can be found here: http://support.apple.com/kb/ts1398.
Start with this section, and work your way down if needed.
Basic troubleshooting
Tap Settings > Wi-Fi and turn Wi-Fi off and then on again.
Verify that you are in range of your Wi-Fi router or base station.
Confirm that your Wi-Fi router and Cable/DSL modem are connected to power and turned on.
Check whether other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Update your Wi-Fi router to the latest firmware.For AirPort Base Stations, refer to this article for information about firmware updates. For third-party Wi-Fi routers, check the manufacturer's website for details on updating your firmware.
Restart your iOS deviceHold the On/Off button until "slide to power off" appears. Slide to power off your device. When it is off, press the On/Off button to turn it back on.
All the best,
Sterling -
my ipad will not load any pages an after about 10 mins comes up with safari could not open the page because the server stopped responding but iam conected to wifi please help as i have been trying for 2 days now and is doing my head in
Does the iPod connect to other networks OK?
Do other devices now connect and work OK?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
Telnet not working i need help : Could not open connection to the host !!
hello all im back today with big problem with telnet i dont know why !!
i have to computers one of them in my home and the other one in my office both of them use windows 7 so
home PC internet IP : 82.205.100.161
office PC internet IP : 82.102.237.175
so i go to control panel and then to windows features and i check Telnet Client and Telnet server
then i turn off my firewall
then i start telnet service
then i execute netstat -ab to know telnet port :
[tlntsvr.exe]
TCP [::]:135 Hacker-HP:0 LISTENING
is there anythink i need to do to get that damn connection over internet NOT LAN !! pleaze help me i still get this sucks error : Could not open connection to the host
peace
Dr.BL@CKDeaTHHi,
Telnet server use TCP port 23 by default.
Here is a screenshot of my lab server,
To verify if the TCP port 23 has been opened, we can use the portqry tool.
Here is the download link,
http://www.microsoft.com/en-us/download/details.aspx?id=17148
Best Regards.
Steven Lee
TechNet Community Support -
purchased a ipad mini3 keep getting messege Safari could not open the page because the server stopped responding.
Is this a wi-fi iPad? Is it connected to wi-fi? It sounds as if you're not connected to the Internet.
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8.3 causing issues with safari, "Safari could not open the page because server stopped responding"
Since my upgrade to 8.3 there are several issues with many apps when they are trying to download information.
When I go to Safari and open i.e. msn.com. it tries for over 60 seconds. then I get the error:
Safari could not open the page because server stopped responding.
I have a iPhone 6 plus with 113 gig and 65 gig available
This same issue is causing problems when downloading articles on facebook and instagram app.
We also noticed this same issue on Macbook Air, and iMac, iPad 2, and iPhone 5s.
I also have the Mac Pro without these issues but it is connected by ethernet instead of wireless.
Is wifried back and now plaguing all devices?
I selected mac because, I was tried of all the PC issues with new updates. It seems mac is now lowering its quality to that of PC.
We need a fix for this ASAP!I have tried resetting my Iphone 6 Plus by holding both the off and select buttom. This did not help.
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my problem is my iphone 4s is connected to wi-fi with full signal(3 bars) strength but freezes when browsing and says
"Cannot Open Page"
"Safari could not open page because the server stopped responding"
I already reset the iphone to its factory settings and erase all contents but still the browsing speed freezes or not searching at all. Sometimes it will work and fast but then the problem uccors every now and then. Iv'e been using iphone 4 for two years and I still have it and works fine compared to this IPHONE 4S.Settings → scroll down to Safari → in Safari settings, I selected both Clear History and Clear Cookies and Data.
IF that does not work -
Restart or reset your iPhone, iPad, or iPod touch - Apple Support
Finally - if problem still present -
Go to Settings>General>Reset
Reset the network settings - you will need to add the password of your home WiFi in your phone once more
The device should turn itself off & back on then go into Settings>Wifi and join your network
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