Need help identifying apple part #

My logic board on my G5 is done (according to the geniuses). No apple care, 2 years old, and $2,000 to fix. I've found what someone is selling as a new G5 logic board and has it listed as Apple part # 630-6692. I've googled and googled and can't find ANYTHING that has this number. Does anyone know what this is? Or, where I might find a used logic board for a G5 Dual 2.5 machine????

most parts are "661":
http://www.welovemacs.com/appomacg5du241.html
as you can see, some boards also have "revisions" like "1" or "2" and revisions depend on processors and you'd need to look at parts list for your serial number to determine what goes with what.
"630" thing on ebay got some kind of aluminum heat sink in the middle, and does not really look like PM G5 board (maybe that's why it's photographed in shielded bag)
if it's Apple part, seller could post a pic from the sticker on the box, as a guess that thing could be anything - some printer or server board.

Similar Messages

Need help identifying Apple Wireless Mouse

I was given a PowerBook G4 laptop at a recent Mac user group meeting. My plan for the computer is to donate the laptop and the parts and pieces given to me to a local agency. The agency will then give it so some family that needs but can't afford a computer.
The computer came with Tiger, and I have the disks. But the (presumed) original owner has installed 10.5 Leopard and I have the disk for that.
In looking around Apple, I think this is a bluetooth version of the Mighty Mouse. But I've been unable to locate a photo that matches this mouse.
It looks like a Mighty Mouse on the outside, but remove the battery cover and it doesn't match any photo and/or manual I've found.
At the end of the mouse where the sliding switch/LED cover is located, and under the cover, there is a sliding switch marked + and -. On the batt cover, the Model is A1015 but a search has returned 0 results.
I assume that to turn the mouse on, you slide the cover to expose the LED light. And, the light should turn on. But, it doesn't. The batteries are good.
In looking at the mouse, I think the sliding cover should depress what I'll call a switch, ahen when I manually depress the switch, the LED turns on, and is discovered. Without the light on, the computer will not discover the mouse. After discovery, and continuing to hold the switch down to keep the LED on, the mouse will not pair up to the computer. Just for FYI, I get the same results trying to pair to my iMac with Snow Leopard 10.6.8.
Which leaves me with the following questions:
Is this a Mighty Mouse?
Is there a manual and/or photo of this mouse somewhere?
Should the red LED turn on when the sliding cover exposes the LED?
Will it only work with Tiger?
Is there something small that is missing from the battery cover that would depress the switch properly?
Does it only work with Tiger?
What does the switch with the + and - do?
Ken

Hi, twtwtw,
well, without having it in hand I can't really see how it's supposed to attach or what exactly it does.
Photos of the battery cover and spring disasembled and assembled.
https://www.dropbox.com/s/lpw15yseg0a5w2m/Battery%20cover%20unassembled.jpg
https://www.dropbox.com/s/56sbnv31usewthr/Battery%20cover%20assembled.jpg
I just have the pieces laying in the correct position, no permanent repair. Would have simply thrown them on the scanner, but the all-in-one unit with scanner that was installed was removed yesterday to be donated with the laptop mentioned in my original post.
The round end of the spring pops the battery cover off when the latch is released. The other end depresses the switch in the mouse when the slide in the battery cover is moved.
it looks like they can be taken apart - there's a teardown of a different model at ifixit.com, which you might be able to adapt.
The wired version of a mouse similar in construction to that unit came with my iMac. When the trackball stopped scrolling, I found out you had to end up using Super Glue to reassemble, and that's no way to design a product, IMO. But, I always hated that mouse, it didn't fit my hand, and typing on the keyboard reminds me of the horrible "chiclet" keypads of yesteryear, and I replaced both with an old Apple Pro keyboard and a Microsoft USB wireless mouse that actually fit my hand!!! What a concept!
The thing at the top (between the +/-) looks more like a latch than a switch to me. is it holding the bottom plate in place?
There is the proverbial Tab A on the cover that fits into Slot B on the mouse, but the the sliding thing does nothing to affect the tab/slot that I can determine. Possibly, it may control the amount of movement vertically you apply to get a "mouse press", but at the moment I've not tested that theory.
I think the +/- bit really is just a guide for battery installation.
"Illogical", as Mr. Spock would say. The orientation of the +/- is 90º to the battery installation. And both batteries are installed with the + end towards this end of the mouse.
if attaching the the piece of metal is just a matter of broken pins, though, you could try super-gluing it in place.
Super glue was my first thought, but spring steel is hard to get liquid type adhesives to adhere to. I also thought of using Gorilla Glue, if you're familiar with it. It's hard to find stuff that Gorilla Glue won't bond to with some degree of success.
I dug out my freestanding magnifier, and it almost looks like the "pins" probably had an upper, smaller in dia. part, that may have been melted over the spring to hold the spring in place.
and no matter what you say, tape is always an option.
LOL! Hope that was a joke for real, as that never an option for my repairs. If done, it's cheap and cheezy, as if you don't care what kind of workmanship you have.
With respect to the link... did you seriously keep hitting that link and sitting through the sarcasimation, rather than typing the words into a new google window yourself? Heck, you could have copy/pasted the text instead of typing it, or bookmarked the resulting google page for future reference, or..., or...
To start with, Google is almost never my search engine of first choice. Why? I've not trusted them with anything since they were caught violating privacy issues, more than once. My first choices are DuckDuckGo, Startpage, and IxQuick, because those search engines do not track your searches and surfing habits. Where I go and what I do is no one's business. I don't want that info given/sold/stolen by marketers, spammers, scammers, hackers, et. al.
Startpage and IxQuick appear to be from the same folks.
So I have all the trackers blocked as best as possible, Javascript disabled, etc., which makes getting the encrypted URL to work is, well, extra work. Simply copying and pasting the encrypted URL is therefore blocked. I see no value other than shorter typed links in email, forums, newsgroups, etc. to the shortened links, plus making bucks for the folks at TinyURL and others that create them for you. And of course, they are tracking you to.
So, as you may have guessed by now, I do not use Safari. <grin>
I didn't plan on doing it more than once, but had to when you replied. And I've already got too damned many bookmarks.
Dude.
And I'm neither a Dude or Dudette. But been online before there was a world wide web, and a 1200 baud modem was state of the art.
It seems to me that you are suffering from a chronic case of missing-the-point. The first time you clicked that link it was me wasting your time; my bad, but gotcha, laughs all around.
Did not miss the point, and I am not laughing. Wasting the time of your friends is one thing, wasting the time of strangers is simply bad manners.
Any time you clicked it after that you knew what was going to happen, so you were wasting your own time. You're complaining that your time is being wasted because you just won't google it yourself - what am I supposed to do with that except ?
I will plead guilty to assuming that Apple would have documentation on their own website, n'cest-ce pas? (To save you some Googling and unencrypting URLs, http://www.yourdictionary.com/n-est-ce-pas) If Apple had the info on their site, the seach engine would/should have found that link, and I would than have wasted my time with a Google search when it shouldn't have been necessary. I learned a long time ago, to always, always check the mfgr.'s site first for the correct information.

Need help identifying internal parts on pavilion dv9930 laptop

Need to know and get pictures of internal parts and indentfy what im missing next to the memory on a hp pavilion laptop model dv9930 looks like missing some type watch battery also something with 3 wires tha are numbered on a computer that was given to me and also what type of power cord would I need please help so I can determine if it is worth fixing really need a computer trying to get back in school and just got outof prison so not much money to work with any help not much knowledge of computers but believe I can do if get diagrams or pictures

The Maintenance and Service Guide here should help. The Dv9930 is part of the dv9500/9600/9700 series.
http://h10025.www1.hp.com/ewfrf/wc/manualCategory?cc=us&dlc=en&lang=en&lc=en&product=3647038&
You may have to get an AC Adapter at third party site such as these. (No personal recommendations)
http://www.topmicrousa.com/hp-pavilion-dv9930us--dv9933ca--dv9933cl-ac-adapter.html
http://www.laptopbatteryonline.net/original-65w-hp-pavilion-dv9930us-dv9933-dv9933ca-ac-power-adapte...
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**Click Accept as Solution on a Reply that solves your issue to help others**

Need help identifying socket part

i recently tried to repair my ibook g4 14" and i the process of pulling the power adapter microphone cable connector, (the blue and white cable that plugs into the logic board in the upper left hand side right next to the phone cable) i pulled the socket out of the logic board, does anyone here know what that piece is or where i can find it and is it even possible to repair this on my own, any help would be greatly appreciated, on the side of piece it says "aces 02" if that helps
-ryan

Hey Ryan,
.. i pulled the socket out of the logic board, does anyone here know what that piece is or where i can find it and is it even possible to repair this on my own,
That's the power socket and I have done that as well. I made a special tool to do that now so I don't do that anymore.
I have repaired two of these but you need some experience soldering SMT circuits.
In both cases the trace under the socket is tiny tiny so I had to trace continuity to the opposite side of the circuit board. These were discrete SMT devices and were gigantic compared to the traces. I led the wires back through the board and soldered them to the bottom of the socket where the traces had pulled out.
Since this happens so often I recommend that you don't disconnect this plug if at all possible. Rather swing the top case out of the way and tape it to the display along with the top shield.
Richard

I need help identifying a part in my Creative Zen Vision M pla

Hi,
I was having trouble with my CZ, so I opened it up and I forgot to take the battery cord off the other side of the player and hence I broke the little tan color piece. I was wonder if this was fixable? I tried glue but that didn't work. Here is a picture of the part:
http://s49.photobucket.com/albums/s74/shinilover/?action=view&current=disassemble-vision-m-4.jpg
Thanks in advance for your opinions.
-Shinilover

Hi,
I was having trouble with my CZ, so I opened it up and I forgot to take the battery cord off the other side of the player and hence I broke the little tan color piece. I was wonder if this was fixable? I tried glue but that didn't work. Here is a picture of the part:
http://s49.photobucket.com/albums/s74/shinilover/?action=view&current=disassemble-vision-m-4.jpg
Thanks in advance for your opinions.
-Shinilover

Need help identifying this part!! MBP 13" i5 2.5gig

Hi all, I opened up my mac to try and fix a dent in the case. Accidentally knocked off the tiniest of pieces from the logic board and I have no idea what it is. It looks like this (the picture is zoomed in):
[IMG]http://i61.tinypic.com/2wnbtpj.jpg[/IMG]
Does anyone know what it is or what it does? Here is the piece in context with the rest of the logic board:
[IMG]http://i62.tinypic.com/2vj7xhg.jpg[/IMG]
Any help would be much appreciated!

Looks like a spacer or a pin on which another component sits to maintain separation from the logic board. Looks like there should be more than one, though.
Go to www.iFixit.com and find the tear-down pix for your MacBook Pro and see if it shows up in there.

I need help identifying an old Macintosh game: it was a painting game where you rode a roller coaster to an art museum and you got to pick what kind of art work you were going to make. This was the early 90's and I've been trying to hunt it down

I need help identifying an old Macintosh game: it was a painting game where you rode a roller coaster to an art museum and you got to pick what kind of art work you were going to make. It was animated, 2D i believe. This was the early 90's and I've been trying to hunt it down. I think there was some kind of animal in it, a giraffe maybe?

Could you be thinking of Microsoft Home's "Fine Artist" for Macintosh, as shown in this Amazon.com listing? This program was bundled with the Performa series of Macs during the mid-90s.

I need help identifying which Magsafe Power Adapter I need for my Macbook Pro Model A1398, EMC 2673?

I need help identifying which Magsafe Power Adapter I need for my Macbook Pro Model A1398, EMC 2673?

Provided the computer-end fits, you are free to use one with a HIGHER Wattage rating. No damage whatsoever will be done to any component, but it will likely run cooler (but may be slightly heavier).
If you use one with too LOW a Wattage rating, you will not be able to charge and run at the same time, and your computer's top speed (for its most intensive computations) will be limited.

I need help exporting Apple Mail messages to Outlook for MAC 2011

Good morning,
I need help exporting Apple Mail messages to Outlook for MAC 2011. Please....

It is possible to do this without external tools, but it is a tremendous faff. See
http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macoutlook/import-ema il-from-mail-to-outlook-2011/5e858173-e1f4-4adc-99d7-253cc467169d?page=2 for details.
The easiest way, however, is to use Mail Exporter Pro https://itunes.apple.com/us/app/mail-exporter-pro/id675131616?mt=12 which will convert the email for you from one format to the other, and comes with an excellent manual.
A third possibility is to connect Apple Mail to an email account via IMAP (this doesn’t have to be your usual account, you can just create a Gmail account for the purpose) . Copy all the messages into it and they will be uploaded. Then connect Outlook 2011 to the same account, via IMAP again, and let the messages download, then copy them to wherever you want to keep them and disconnect from that account. This is slow but preserves the attributes of your email (e.g. read/unead) better than any other method.

MSI P67A-G43 (B3) - Need help identifying this postcode

Need help identifying this postcode:
CPU:i7-2600k
Mobo:MSI P67A-G43 (B3)
PSU: Corsair 750w
GPU isn't the problem since I replaced it and still get this postcode. RAM isn't the problem since I've tried four different sticks one at a time in each slot and still get the postcode. Getting no live video from the GTX580 and no onboard video. I think either the mobo or the CPU is the problem, don't want to have to send both in for RMA so if anyone can help me identify the postcode that'd be great.

Hey Ctrl
Well I happen to have the same beep code on my motherboard (P67A-C43 B3), after trying different suggestions from the MSI forum users and MSI technical support I ended up RMA(ing) my motherboard.
You can try resetting the CMOS, by flipping the battery and leaving it like that for 5 minutes and putting it back to its original side. I highly doubt it is your cpu. Like anybody in the forum might suggest, try different components which appears you already did. I doubt your corsair is faulty. CPU and motherboard are your best bet that are faulty, and i highly doubt that it is the CPU because for there to find another person (you) that had the same problem as me since last friday (RMA board yesterday, wednesday) I find it highly unlikely.

Need Help On Apple Game Center Using Iphone 5 "Not Able To Login"

Iam a new user, 1st click on Game Center it ask to key in my apple ID password. After key In it shows "This apple ID has not yet been used in Game Center. Tap continue to set up your account. Then key in the origin place and birth date and it shows the same again and again. NEED HELP !!!
Any Solution !!
Thanks.

I had this same issue and was able to get in after I changed my Safari privacy settings for accepting cookies from Never to Only visited and then trying to login again.

Need help using Apple Remote Desktop for remote family members

I am new to ARD and need help. I know there are solutions to do what I am trying to do through LogMeIn and Teamviewer - but I have LogMein right now and the free edtition is going away and I think Teamviewer will do the same sooner or later. I have remote desktop but hadnt used it, so I thought it would be a good thing to implement so I wont have to worry about paying fees for services like LogMein or teamviewer down the road. Long story short I need to be able to remote help friends and family members with their macs and using applications, mostly through screen sharing and control and file sharing. All of the folks id like to help have home ( not business style ) internet service whith DHCP and non-static IP's. I have set this up for myselft to test it and I can be at work and search my homes IP address and I can see all the macs with ARD on them and it all works perfectly. I have a mac mini running Lion Server so the ports are forwarded to that server at my home - this is the only think I can think of that is making my home work and my friends not. But when I try to help my friends and family after I type in their IP and it scans it sees their computer - ( it shows a grayed out icon and their IP ) but nothing else. I cannot control or screen share. It says it cannot verify. I helped my friends put the ARD client ( most up to date client ) on their macs as well. I was hoping that using ARD would mean not haivng to set up my friends and family's routers for port fowarding and all those details. Is there anything I can do using ARD to be able to type in my friends IP address have it scan and then see all their MACS at their home and pick the one that needs attention/ help, without port forwarding or heavy set up ? I guess the root question here is how or what is best way to set up ARD to be used to help people remotley when they are all home users as well, no port forwarding, no static-IP, that kinda thing.
Any help is appreciated - Im trying to use ARD and not a 3rd party app since im afraid even if they are free now they wont stay that way. Please let me know throughts and sugesstions ;p)

I poked around a bit and the file seems to be:
/Library/Application Support/Macromedia/mms.cfg
I'd like to get some confirmation from Adobe that this is the correct file to push, though (it seems like it as it only contains this):
AutoUpdateDisable=0
SilentAutoUpdateEnable=1

Need help identifying controller information in hyperdraw

Hello,
Sorry if this is a dumb questions, but I'm in the middle of a project and need help ASAP. In one of my tracks (Real Guitar) there is some form of controller information present at the start of the track and I have no clue what it is! Is there a preference/key command that shows all data in hyperdraw, and then lets you select it (similar to the way the matrix editor works if you double click in the background, and then click on a specific note?)
Thanks in advance for any help you can provide!

Jonathan,
I use the method that Jim suggested. I have the "H" key programmed for autodefine. (I've also got another two keys programmed to simply turn hyperdraw on and off for the selected region(s)). Autodefine is very cool. If there are, say, 4 different controllers in the track, hitting H the first time will show you the lowest-numbered controller; hit it again and it shows you the next higher number controller, and so on. The controller number is displayed in the lower LH area of the hyperdraw display for each region.
If a track contains controller information for multiple channels, you'll see two numeric values in the lower LH corner -- the controller number and MIDI channel for that controller, separated by a comma.

Need Help Identifying Two HP ZD7000 Parts

Hi,
The DC power jack on my Pavilion ZD7000 went bad, a common problem. I had never taken a laptop computer apart before but decided I would give it a try and replace the jack myself. If I failed in my effort, no great loss since the computer is an old one.
I carefully followed steps from several online sources and noted and catalogued every screw, etc.
However, I didn't account for the fact that loose parts would fall from the computer when I turned it over. The two parts in question are in the image below. I have not been able to determine where they go. If you have any thoughts or insights, please let me know. I have no idea how critical they are to the computer's operation.
Thanks,
Bill

I looked at the service manual, too. There is nothing depicted which looks anything like these two things. HP Service Manuals have improved a lot since this thing was created; very sketchy and bare bones. I am going to go out on a limb and say the flat shiny thing is a bracket for something like the optical drive, or it maybe holds the video cable in place after it has been plugged into the motherboard. The other thing looks like a button to eject something like from the card reader. I would say neither is critical to the functioning of the system, but the absence of the spring-loaded thing will likely mean if you put a card or whatever in the slot it may be hard to get it out.

Need help identifying a kernel panic

Hi all,
I've been struggling with my iMac now for six months or so. At the worst of things, I couldn't boot up in anything other than safe boot. I did end up identifying a stick of 4gb Corsair ram as the culprit, but after pulling it I am still having freezing, just less frequent.
Here is the most recent panic:
Interval Since Last Panic Report: 32225 sec
Panics Since Last Report:          1
Anonymous UUID:                    18854217-9731-4D91-81E2-A05A290D1592
Tue Jul 15 22:31:37 2014
panic(cpu 0 caller 0xffffff80002d1208): Kernel trap at 0xffffff800020c1ee, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x00007fff70a17fc0, CR3: 0x0000000028c64000, CR4: 0x0000000000040660
RAX: 0xb2d900a8ffffffc8, RBX: 0xffffff800087ed20, RCX: 0xffffff800d6b0da8, RDX: 0x0000000a2388f363
RSP: 0xffffff805b07bce0, RBP: 0xffffff805b07bd10, RSI: 0xffffff8000843070, RDI: 0x0000000a2388f363
R8: 0x0000000000000001, R9: 0x0000000000000012, R10: 0x0000000000000002, R11: 0x0000000a1e2bb4fd
R12: 0x0000000a2388f363, R13: 0x0000000000000000, R14: 0x0000000000000000, R15: 0xffffff800ee08cd8
RFL: 0x0000000000010007, RIP: 0xffffff800020c1ee, CS: 0x0000000000000008, SS: 0x0000000000000010
Error code: 0x0000000000000000
Backtrace (CPU 0), Frame : Return Address
0xffffff805b07b980 : 0xffffff8000204d15
0xffffff805b07ba80 : 0xffffff80002d1208
0xffffff805b0
And here is my EtreCheck info for anyone taking a look:
EtreCheck version: 1.9.12 (48)
Report generated July 15, 2014 10:33:40 PM EDT
Hardware Information:
iMac (27-inch, Mid 2011) (Verified)
iMac - model: iMac12,2
1 3.1 GHz Intel Core i5 CPU: 4 cores
4 GB RAM
Video Information:
AMD Radeon HD 6970M - VRAM: 1024 MB
iMac 2560 x 1440
System Software:
Mac OS X 10.6.8 (10K549) - Uptime: 0 days 0:3:7
Disk Information:
WDC WD1001FALS-403AA0 disk0 : (931.51 GB)
- (disk0s1) <not mounted>: 200 MB
EricV (disk0s2) / [Startup]: 931.19 GB (550.56 GB free)
OPTIARC DVD RW AD-5680H
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Tablet PTZ-630
Apple Computer, Inc. IR Receiver
Apple Internal Memory Card Reader
Thunderbolt Information:
Apple, Inc. iMac
Kernel Extensions:
[loaded] com.seagate.driver.PowSecDriverCore (5.1.1) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.1.1) Support
[loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.1.1) Support
[not loaded] com.seagate.driver.SeagateDriveIcons (5.1.1) Support
[not loaded] com.wacom.kext.wacomtablet (6.0.5) Support
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.adobe.SwitchBoard.plist Support
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.divx.dms.agent.plist Support
[loaded] com.divx.update.agent.plist Support
[running] com.seagate.SeagateStorageGauge.plist Support
[running] com.wacom.wacomtablet.plist Support
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.google.keystone.agent.plist Support
[not loaded] com.spotify.webhelper.plist Support
User Login Items:
iTunesHelper
Microsoft AU Daemon
AdobeResourceSynchronizer
SuperDrive Update 2.1
System Events
SeagateRegReminder
Spotify
Dropbox
Google Drive
Internet Plug-ins:
Google Earth Web Plug-in: Version: 6.0 Support
OVSHelper: Version: 1.1 Support
AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 Support
Flip4Mac WMV Plugin: Version: 2.3.8.1 Support
Musicnotes: Version: 1.17.2 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
DivX Web Player: Version: 3.1.1.9 - SDK 10.6 Support
Unity Web Player: Version: UnityPlayer version 2.6.1f3 Support
Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.7
QuickTime Plugin: Version: 7.6.6
AdobePDFViewer: Version: 9.5.5 Support
JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.2
User Internet Plug-ins:
SOEWebInstaller: Version: 1.0 Support
3rd Party Preference Panes:
Flash Player Support
Flip4Mac WMV Support
WacomTablet Support
Top Processes by CPU:
      25% mdworker
      1% Safari
      1% WindowServer
      0% WebProcess
      0% hidd
Top Processes by Memory:
111 MB WindowServer
98 MB WebProcess
78 MB App Store
78 MB Dropbox
78 MB Google Drive
Virtual Memory Information:
2.23 GB Free RAM
768 MB Active RAM
244 MB Inactive RAM
795 MB Wired RAM
197 MB Page-ins
0 B Page-outs

You say you can start up in safe mode. Does that mean you hold down the shift key? If so, see below.
1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off merely by the seeming complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the behest of a stranger. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 ` route -n get default|awk '/e:/{print $2}' ` 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^$[0-9]+$ /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */   /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;5p;6p;8p;12p;' ' {sub(/^ +/,"")};NR==6;NR==13&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/root/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/ { next;} /(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/ { next;} /%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]" "$1;b=b$1;} END { if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n   "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n   [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|POSIX sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n   ...and %s more line(s)\n",l-L);} ' ' /^ +[NP].+ =/h;/^( +D.+[{]|[}])/{ g;s/.+= //p;};' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/$L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' '" L*/P*/*loginit*' 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA$|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true $ -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' -i4TCP:0-1023 com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;A2 0 $((N1+1)) 2;C0;A1 0 $N1 1;C0;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D13 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 14 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
8. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start Time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
12. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Need help identifying apple part #

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