Need help in english to use my iphone4 with orange.fr in france

I am travelling in France with my factory unlocked iphone4. England and Thailand services have been fine but Orange France is a nightmare. They say I can't get 3G on my iphone4 and there is no english speaking support to help me out. My network settings are turned off but my 20 euro credit has either dissappeared or never was there in the first place. Where can I get English support for this company?

Hello
The whole story is a little bit confusing for me. So lets see what you wrote:
>... thinking that it would fix it but it ended up erasing the whole of my computer even windows 7.
Thinking is wrong. What you need is exact info about recovery installation and this can be found in users manuals document. Recovery disc is not like Microsoft installation disc and cannot be used for repair. Recovery disc contains recovery image and can be used for clean OS installation (recovery image installation) only.
> So now I have a computer I can't use
Why you cannot use it? Recovery image installation installs OS again. Which OS is installed after running recovery image installation?
> I have also bought the product recovery disks from toshiba's backup media site
But why if you already have recovery disc that you have used at the beginning of the whole story?
What you need to do is to use this original disc for OS installation.
-start your notebook and press F12 several times to enter BOOT menu
-when the menu is shown put recovery disc into ODD
-select CD/DVD drive in the menu and press ENTER
-follow the menu on the screen
After recovery image installation you will have factory settings again and everything should be OK.
More questions?

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