Need help in reseting password

Hi all,
my problem is simple, I forgot my password and the secret question.
could create another account, but I want to reset that one.
all the help procedures, include the use of the secret question witch, I can't follow.
so is there something i can do?
thanks in advance.

nullsilazone wrote:
and the other one to erase de account.
so should I erase de account and register again?
That's what I've read...erase the account and then re-create it again using the same email address and other credentials. Hopefully it works...I can't guarantee anything as I've not actually had to try it myself.
Good luck!
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I really need help on reseting my security questions i tried sending in my rescue email but the rescue email is not showing up on the password and security tab and i'm positive i don't know the answers this is really getting annoying _

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First off, all caps is considered shouting. Bad idea.
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HT204088 I need help with my password I forgot the alternative email and securtity question answers

I have an itunes account and my children keep charging my credit card . I need to change my password but......
I don't remember the alternative email address used and don't remember the security question answers.

First off, all caps is considered shouting. Bad idea.
As for your actual question -- a bit more information is required. Do you need to change the password for your user account? Your user account is what you login to when you turn on your computer. It might be setup so you don't have to enter your username and password when you boot up. It is set this way if you can turn it on, and when it's done starting, you see a desktop and dock and can use your programs. On the other hand, you might have to enter your username (either by typing or clicking on your icon) and then your password. After doing that you will be at the desktop.
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