Need help installing Contribute CS3

Question

I'm stuck on reinstalling my Contribute CS3. I've clicked on Local/Network on the question " How do you connect to your web server?" in the connection wizard part of the installation process and have no idea how to answer the next question they ask which is "What is the network path to your web site?" Can anyone help me on this

Answer 1

I unfortunately can't talk you through the process step by step.. I don't have the same version you're using and cannot reinstall english CS3, nor do I know where exactly in the whole process you're at now. I suppose the install of Contribute CS3 finished and you're now faced with having to create a new connection.
In order to do so, you prolly have to chose Edit > My Connections (exact names might be a bit off, I am using a German version) from Contributes main menu, then click "New.."
Where you went the wrong way the last time was by selecting "I am connecting to my website via... Local/Network". Choose "FTP" instead.
You'll need your FTP login data, if you didn't write that down, you need to ask your hosting company to send it to you.
You're looking for the following pieces of information:
FTP host name - usually looks kinda like this: ftp.mysite.com
FTP user name
FTP password
perhaps ftp folder - thats the folder where your "start page" is located, most times this can be left blank however.
If your site was protected with an Administrator password, you'll need that as well. Chances are your hosting company doesn't know it - it was set by whomever created the homepage and first enabled it for use with Contribute.
Adobe Support might be able to talk you through the setup process on the phone, but in order for them to do so, you'll need to have the above info at hand before you call them.
Is it possible that somebody setup your homepage for you and was sending you a Contribute connection keyfile? That would explain why you never had to go through these steps before. If that's the case, it might be easier to ask that person for another copy of the connection key file..