Need help installing Control panel for Creative Roar speaker!!!

I am trying to download the control panel to my Windows XP PC, or my Windows 8 laptop but when I download the try to install the control panel both my PC & laptop says, Setup unable to detect a supported product on your system. What does that mean?

hiawa23,
You need to press and hold the PLAY button to activate the sound card feature. You may refer to this article for more information.
You can also do the following if your PC is still unable to detect the speaker as a USB audio device:
1. Ensure you use the supplied USB cable. It is able to handle both power and data.
2. Power cycle the speaker (turn off and then turn it on)
3. Connect the speaker to another USB port and try again.
4. Do not use any USB hub; ensure the speakers is connected directly to your PC
5. Try to connect the speakers to another computer and then try again.
If the speaker is still not detected as a USB audio device, perform the following:
1. Hardware reset: In any state, press and hold the Power button for more than 10 seconds, and then press the Power button again to turn the speakers on.
2. Master reset: While the speaker is in pairing mode, press and hold the Multifunction and Volume down (-) button together until a voice prompt is heard that 'master reset' is completed.
Cheers,
Colin-CL

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