Need help iNSTALLING cr2008..GET "FAILED TO REGISTER" ERRORS

I need help regarding installing CR2008/Visual Advantage. I had the evaluation copy of cr2008. My compnay purchased the CR2008 Visual Advantage. Upon calling your customer service, I was told that I had to UN-install the CR2008 evaluation copy then install the CR2008. I did the unstall HOWEVER, when I try to install the CR2008 that we purchased, i get the following error..HR
HR -2147024770-"c:\program files\business objects enterprise 12.0\win32_x86\REPORTCONVTOOL.DLL FAILED TO REGISTER"..
I get more that just that one...I have received this before and based upon this formum, i have delted the regristry in the following using regedit.exe
HKEY_LOCAL_MACHINE\SOFTWARE\BUSINESS OBJECT ;
HKEY_CURRENT_USER\SOFTWARE\BUSINESS OBJECTS..
Afeter i deleted the keys, I re-boot my pc and try to install the coftware again...BUT I GET THE SAME ERRORS...I have tryied this several times....what am i missing/not doing correctly

I would suggest making sure your machine is clean. Contact support for the steps to fully uninstall CR. For example, here are notes to uninstall previous versions of CR:
1218535 - How to manually uninstall Crystal Reports XI
https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes_boj/sdn_oss_boj_erq/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/scn_bosap/notes%7B6163636573733d36393736354636443646363436353344333933393338323636393736354637333631373036453646373436353733354636453735364436323635373233443330333033303331333233313338333533333335%7D.do
1216945 - How to manually uninstall Crystal Reports 10
https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes_boj/sdn_oss_boj_erq/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/scn_bosap/notes%7B6163636573733d36393736354636443646363436353344333933393338323636393736354637333631373036453646373436353733354636453735364436323635373233443330333033303331333233313336333933343335%7D.do
1216947 - How to manually uninstall Crystal Reports 9
https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes_boj/sdn_oss_boj_erq/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/scn_bosap/notes%7B6163636573733d36393736354636443646363436353344333933393338323636393736354637333631373036453646373436353733354636453735364436323635373233443330333033303331333233313336333933343337%7D.do

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