Need help installing cs5 master collection to new pc

I built a new pc which has no optical drive, making my discs useless. I've tried downloading files 1 and 2 from this link Download CS5 products. When running the application it says, "The downloaded files must be extracted before you can use them.". I click next and get a problem occurred while extracting, try downloading again.
Am I doing something wrong?

Tried downloading again... same issue

Similar Messages

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    Hi
    I have recently performed a clean install of Windows 8 on my computer through the MSDNAA. However when I try to install CS5 Master Collection, the installer will not launch. I have tried a number of solutions for example running the setup in compatibility mode and running it as an administrator with no success. I would appreciate your help.
    Peter

    Hi
    I have recently performed a clean install of Windows 8 on my computer through the MSDNAA. However when I try to install CS5 Master Collection, the installer will not launch. I have tried a number of solutions for example running the setup in compatibility mode and running it as an administrator with no success. I would appreciate your help.
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  • Another case of not being able to install CS5 Master Collection

    I'm running Windows  32 bit and I cannot install CS5 Master Collection. I have tried most of the fixes on this forum with no luck. I can't believe this wasn't thoroughly tested by Adobe. I have been buying Adobe products since the early Photoshop days and I have to say I'm shocked that so many are having this problem, C'mon Adobe we need a fix.

    I am running Mac and as I had no problems what so ever I am wondering myself why this is the way it is?
    A quick fix is in order.

  • Need to Re-install CS5 Master Collection without CD

    Hi,
    I purchased a student edition of CS5 Master Collection in 2010. I backed up my applications, to update my Operating system, but since re-installing the new software, I get an error code: 6. I haven't been able to find the original Master Collection Download CD, to reinstall the software. I still have the Serial #, but is there somewhere else I can re-install the software?
    Thanks,
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    CS5 - http://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html
    You can also download the trial version of the software thru the page linked below and then use your current serial number to activate it.
    Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
    CS5: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

  • Install CS5 Master Collection using AAMEE and Casper Suite

    Hi,
         We have purchased Adobe CS5 Master Collection for Mac with a site license and I would like to use Casper Suite to distribute it. We downloaded the MasterCollection_CS5_LS1.dmg from our account but the AAMEE packager will not recognize the .dmg as a valid installer. Can anyone point me in the right direction as to how to create a distribution for Casper? I have read the "Simplifying Adobe CS5 Administration with the Casper Suite" guide and the AAMEE version 2.0.242.0 guide. Do I need to obtain a .pkg file to use with the AAMEE package creator?
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  • Installing CS5 Master Collection

    First of all I would like to thank Mr. Bill Hunt and others for helping me.
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    Is it better to uninstall all the Trial version, and my older Adobe products, and Start with a Fresh Installation of CS5 Master Collection.
    < OR > apply the  S/N Number from the Master Collection into the Trial version.
    Thanks.

    You should be able to simply activate with the serial number. Once you launch, you'll be told that we need to download the protected content and that you'll need to restart. After that, you should be good to go.
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  • Loading CS5 Master Collection onto new Macbook Pro with no DVD drive

    I have a complete, legitimate, registered version of CS5 Master Collection. I also have a new Macbook Pro with no DVD drive. I have lost the disk, but have the box and confirmation email when I registered the product, with the key code. This product cost alot of money and I really need to get it onto my new machine. Can I do this without having the additional cost of a new DVD drive? I already paid for and own the software with keys so it's not like I'm trying to bend anything or do it for free. Any advice would be appreciated thank you.

    Download the CS5 Master Collection trial version from
    http://prodesigntools.com/all-adobe-cs5-direct-download-links.html
    You must follow the Very Important Instructions on that page first otherwise the links will not work.
    Launch the trial and enter your serial number to license it.

  • Can't install CS5 Master Collection

    Hi,
    I have problems installing the Adobe CS5 Master Collection on my ASUS U80V laptop. When I run the installation, the "initializing installation" window pops up. Sometimes it loads a bit and freezes there, the only way I can get past that is to restart my laptop. If I do manage to proceed past that point and get up to the "installation progress" stage, it just gets stuck at 1%, where it says it's installing "Adobe Dynamiclink Support", and it's calculating the time remaining.
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    I've checked the system requirements with my computer and I should be able to install without any problems. I'm using Windows 7 Home Premium 64, 4GB DDR2 RAM, Intel Duo T6600, and I have more than enough memory in the HD. I don't know why this is happening, please help!

    THE SOLUTION!!!
    Try install all .MSI files
    If you receive this error:
    Go to regedit, HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\ Components, find de Key Error, that case, DA42BC89BF25F5BD0AF18C3B9B1A1EE8,
    Right click in key, and click in Permissions
    Click, Advanced:
    Click in ADD
    Click Advanced:
    Click Find Now, and select de first option, Administrator, and click OK:
    Select FullControl, ad clique OK.
    And, click APPLY
    If receive any questions, click YES.
    Do IT for ALL .msi, that you received ERROR.
    Done it, install ADOBE PHOTOSHOP CS5 normally.

  • Trying to install CS5 Master Collection onto a macbook pro with no disk drive.

    I would like to install my cs5 master collection onto my macbook pro, however it does not have a disk drive...instead, it's an air drive. Does anyone know if there is any way to download these applications without the disks? I attempted to contact customer service, but apparently adobe does not offer customer support for versions below CS6 (which is unbelievable to me). Thanks.

    Download the trial version from http://prodesigntools.com/all-adobe-cs5-direct-download-links.html
    Follow the Very Important Instructions on that page first BEFORE you click the download links.
    Install the trial then enter your serial number to license it.

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    Also I have an external LaCie CD drive because the one in the mac doesn't work. Will the external LaCie CD drive be recognized when I put the OSX Panther discs in it to install an OS on my new Hard Drive?
    Sorry for so many questions but I don't want to mess this up.
    Thanks

    Thanks for replying Thomas. Well my G4 Hard Drive was shot so I took it out and installed a new one so I have to reinstall everything (new OS & all applications). I tried to use Super Duper to Clone the HD but the HD was too far gone, so now I need to install an OS on the new Hard Drive.
    I can't find my original G4 install cd's. I do have Panther OS discs and an iLife disc I bought awhile back. Can I use these instead of the original G4 install disc?
    Here's the process to install a new OS as I understand it. Please correct me if I am wrong or am missing a step.
    1) Put the first Panther install disc in the cd tray.
    2) Power up the G4 while holding down the "C" key
    3) Follow the installation instructions
    Thanks!

  • Trying to install CS6 master collection to new computer. Every single time I try to download cs6 it randomly stops at the very end when it's almost finished. I have tried all of the trouble shooting options. What else can I do?

    I just recently purchased a new computer. I'm trying to download CS6 Master Collection. I have tried all of the trouble shooting options given on the website. It will start the download fine and then when it's almost completely finished it just stops. What can I do? I have tried several times and this happens every time.

    how many browsers should I need to try --- starting my third

  • Can't install CS5 Master collection engl Win 7 64- bits

    I've downloaded the trial (no problems) and went installing.
    After only 3% the installation is shut down (exit code 7) with an impressive error log of 12 fatal errors, 144 errors and 135 warnings.
    Am running English (IE) Win7 64-bit (no additioanl language packs installed), quad core 3,23 GHZ, 8 GB RAM, 2* 1024 MB ATI HD5770 graficcards (crossfire enabled) the computer is actually just a few days old, all updates installed. The installation is run as administrator.
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    Any ideas?
    Exit Code: 7
    -------------------------------------- Summary --------------------------------------
    - 12 fatal error(s), 144 error(s), 135 warning(s)
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    ERROR: 2 Unable to delete file copy at "C:\Program Files (x86)\Common Files\Adobe\APE\3.1\adbeapecore.dll" Error 5 Access is denied.
    ERROR: 2 Error rolling back command ARKMoveFileCommand
    ERROR: 1 Unable to restore file at "C:\Program Files (x86)\Common Files\Adobe\APE\3.1\adbeapecore.dll" from backup at "C:\adobeTemp\backup\adobetmp00018116" Error 5 Access is denied.
    ERROR: 1 Error rolling back command ARKDeleteFileCommand
    ERROR: The following payload errors were found during install:
    ERROR:  - Adobe OnLocation CS5 Royalty Content Wrapper: Install failed
    ERROR:  - Adobe CSXS Infrastructure CS5: Install failed
    ERROR:  - Adobe Media Player: Install failed
    ERROR:  - SiteCatalyst NetAverages: Install failed
    ERROR:  - Firefox Plugin CS5: Install failed
    ERROR:  - Adobe Linguistics CS5 x64: Install failed
    ERROR:  - Adobe Photoshop CS5 Support: Install failed
    ERROR:  - Adobe InDesign CS5 Common Language Files_AdobeInDesign7CommonLang-en_US: Install failed
    ERROR:  - Adobe Bridge CS5: Install failed
    ERROR:  - Adobe Encore CS5 Third Party Royalty Content: Install failed
    ERROR:  - Microsoft_VC80_ATL_x86: Install failed
    ERROR:  - Recommended Common Fonts Installation x64: Install failed
    ERROR:  - Adobe Flash CS5_AdobeFlash11-en_USLanguagePack: Install failed
    ERROR:  - Adobe Toolhints CS5: Install failed
    ERROR:  - Adobe Fireworks CS5: Failed due to Language Pack installation failure
    ERROR:  - Adobe Flash Builder: Install failed
    ERROR:  - AdobePDFL x64 CS5: Install failed
    ERROR:  - Adobe Encore CS5 Royalty Codecs Installer Wrapper: Install failed
    ERROR:  - DeviceCentral_DeviceCentral3LP-en_GB: Install failed
    ERROR:  - Microsoft_VC80_MFCLOC_x86_x64: Install failed
    ERROR:  - Adobe After Effects CS5 Third Party RoyaltyContent Wrapper: Install failed
    ERROR:  - Adobe Premiere Pro CS5 Third Party Content Wrapper: Install failed
    ERROR:  - Adobe Flash CS5_AdobeMobileExtension_Flash11-en_US: Install failed
    ERROR:  - Adobe InDesign CS5 Application Language Files_AdobeInDesign7AppLang-en_GB: Install failed
    ERROR:  - Creative Suite 5 Master Collection: Install failed
    ERROR:  - Adobe XMP Panels CS5: Install failed
    ERROR:  - Adobe Player for Embedding: Install failed
    ERROR:  - AIR2 For Adobe Flash Pro: Failed due to Language Pack installation failure
    ERROR:  - Adobe Premiere Pro CS5_AdobePremierePro5en_USLanguagePack: Install failed
    ERROR:  - Photoshop Camera Raw: Install failed
    ERROR:  - AdobeColorCommonSetCMYK: Install failed
    ERROR:  - AdobeHelp: Install failed
    ERROR:  - Camera Profiles Installer: Install failed
    ERROR:  - Adobe Buzzword CS5: Install failed
    ERROR:  - Adobe After Effects CS5 Third Party Content Wrapper: Install failed
    ERROR:  - Adobe Flash Player 10 Plugin: Install failed
    ERROR:  - Adobe Mini Bridge CS5: Install failed
    ERROR:  - Microsoft_VC80_CRT_x86_x64: Install failed
    ERROR:  - IE Plugin CS5: Install failed
    ERROR:  - Adobe Soundbooth CS5 Codecs Wrapper: Install failed
    ERROR:  - Adobe SING CS5: Install failed
    ERROR:  - AdobeColorJA CS5: Install failed
    ERROR:  - Adobe ReviewPanel CS5: Install failed
    ERROR:  - Adobe InDesign CS5 Icon Handler x64: Install failed
    ERROR:  - Adobe Premiere Pro CS5 Third Party Royalty Content: Install failed
    ERROR:  - Adobe Flash CS5_AdobeMobileExtension_Flash11-mul: Install failed
    ERROR: 

    THE SOLUTION!!!
    Try install all .MSI files
    If you receive this error:
    Go to regedit, HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\ Components, find de Key Error, that case, DA42BC89BF25F5BD0AF18C3B9B1A1EE8,
    Right click in key, and click in Permissions
    Click, Advanced:
    Click in ADD
    Click Advanced:
    Click Find Now, and select de first option, Administrator, and click OK:
    Select FullControl, ad clique OK.
    And, click APPLY
    If receive any questions, click YES.
    Do IT for ALL .msi, that you received ERROR.
    Done it, install ADOBE PHOTOSHOP CS5 normally.

  • Need help installing CS5 on my Macbook Air i5 with Lion OS?

    I am not sure what I am doing wrong. I am trying to install CS5 on my new i5 macbook air which runs lion. When I connect my external hard drive to install the disc the disc does not even show up on the desktop. I know the drive is fine because I tested it with another disk and the icon show up fine for installation. Not sure what is going on but, guessing it is a conflict with lion. Please help?
    thanks
    Billy

    addawg wrote:
    I am not sure what I am doing wrong. I am trying to install CS5 on my new i5 macbook air which runs lion. When I connect my external hard drive to install the disc the disc does not even show up on the desktop. I know the drive is fine because I tested it with another disk and the icon show up fine for installation. Not sure what is going on but, guessing it is a conflict with lion. Please help?
    thanks
    Billy
    I think you would have better luck with an external DVD player/recorder. Have you tried dragging the file from the external hard drive to your desktop and then installing?

  • Unable to install CS5 Master Collection, No Product Code In Box

    Hello,
    I purchased my copy of CS5 Master Suite several months ago from Academic Superstore.  I did not install it right away because of issues with my laptop(MacBook Pro mid/late 2009).  Yesterday I tried to install the software but was unable to.  On the outside of the box is a sticker saying that I have to fill out and send in the enclosed educational form to get my serial number.  First problem, there is no form inside the packaging.  I was able to speak with an Adobe representative today via their support chat and was told to give them the product number and they could give me my serial number.  Second problem, there is no product number in the package.  I have been looking through all of my paper work trying to find this product number incase I may have inadvertently placed it some place other then with the CS5 packaging, but I doubt it.  I feel completly lost here.  If anyone should have any idea as to what I should do I would appreciate your help.
    Stephan

    There is absolutely nothing anyone here can do. The only advice I have for you is to go through every single thing in the box.
    Remove the disks and all the packaging and go through it all.
    BTW, you can install it in demo mode and it will run for 30 days without a serial number.
    Bob

  • Need help installing Adobe Pro on my new computer

    In 2013 I purchased Adobe software for my office computer. The computer died in 2014 and now I need to install Adobe on my laptop.
    Can I get help, please
    Denise Brown

    Hi deebrn77,
    Are you running into a specific problem with the installation, or just need guidance on how to get started? If necessary, you can download Acrobat from this page: Download Acrobat products | Standard, Pro | XI, X.
    And, if you need your serial number to complete the installation, then this document can help with that: https://helpx.adobe.com/x-productkb/global/find-serial-number.html.
    Finally, if you had purchased an Acrobat subscription, then this document provides great instructions for downloading and installing an Acrobat subscription: Acrobat XI Subscription | Download and install
    I've tried to cover the bases; but if you still need help, please let us know!
    Best,
    Sara

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