Need help installing Lightroom 5 upgrade on a new computer

Hi all,
On Mac #1 I have Lightroom 5, which was upgraded to from Lightroom 4. I have noted down a full v4.x licence key and a v5.x upgrade key, and these worked on Mac #1.
I now want to install Lightroom 5 on Mac #2. I can install and activate v4 but when I install v5 it doesn't offer me an upgrade activation. The only licence it seems to want is a full v5 one (it doesn't accept my v5 upgrade key).
How can I get LRv5 installed on the new computer?
Thanks,
Chris

Thanks Kglad, that worked.
I was downloading the full trial of LRv5, but what I needed to do was go into my account and hit the download button next to the upgrade order in my order history. This downloads a different installer.
I'm happy now --> :-)

Similar Messages

  • Need help installing Adobe Pro on my new computer

    In 2013 I purchased Adobe software for my office computer. The computer died in 2014 and now I need to install Adobe on my laptop.
    Can I get help, please
    Denise Brown

    Hi deebrn77,
    Are you running into a specific problem with the installation, or just need guidance on how to get started? If necessary, you can download Acrobat from this page: Download Acrobat products | Standard, Pro | XI, X.
    And, if you need your serial number to complete the installation, then this document can help with that: https://helpx.adobe.com/x-productkb/global/find-serial-number.html.
    Finally, if you had purchased an Acrobat subscription, then this document provides great instructions for downloading and installing an Acrobat subscription: Acrobat XI Subscription | Download and install
    I've tried to cover the bases; but if you still need help, please let us know!
    Best,
    Sara

  • Need help installing PC DIO 96 in new computer

    Hello:
    I am currently running a PC DIO-96 on a 100 MHz pentium (Windows 95) and LabWindows CVI. The board controls high voltage power supplies and timing equipment for a mass spectrometer. The computer is on its last leg, and I need a new computer for this instrument. However, I did not develop the code that controls this instrument, and I would ideally like to plug this board into a new computer system, copy over the .c, .h, etc. files, and continue using this code.
    The questions I have are... is LabWindows CVI compatible with the OS I would get with a new computer, e.g. Windows 2k or XP? Also, is this board compatible with those systems? Are there specific system requirements I need to purchase to utilize the
    board, or can I expect to just plug it in to any new computer? If I can't use board, is there a newer one I should purchase that I can use with the existing code that has been written for the instrument?
    Forgive the newbie questions, but this will be my first foray into the realm of computer hardware.

    Justin;
    You will need to check the version of the CVI you are using and choose a version of the DAQ board driver NI-DAQ to compatible with both that version of CVI and the OS you choose to use.
    Please be more specific about the versions you are using now so I can give you a better help.
    Hope this helps.
    Filipe

  • Need help installing Photoshop 5.0 on new computer

    My computer crashed so I got  a new one. It's on HP Windows 7 Home Edition. When I  insert the disc and try to install the software nothing happens. No error message or anything just nothing happens when I push the button. Can someone help me.
    Thanks,
    Randal

    Yes Photoshop 5. There's several choices these days. I'm just looking for something with the same tools I had before. Can you suggest my least expensive best option?

  • I need help installing Lightroom 5.  I tried the trial and it does not have an uninstall feature.  Thus, I'm trying to activate with my new $9.99 per month subscription and it simply will not work. Very frustrating you already took my money and no results

    I need help installing Lightroom 5.  I tried the trial and it does not have an uninstall feature.  Thus, I'm trying to activate with my new $9.99 per month subscription and it simply will not work. Very frustrating you already took my money and no results, and very difficult to get help.

    Lightroom Trial uninstall wrote:
    Very frustrating you already took my money and no results, and very difficult to get help.
    Just for clarity, "we" haven't taken your money - this is a user-to-user forum, and you're not talking to Adobe.
    Like Rob I'm a Windows user, and - like him - I thought "uninstalling" on Macs was simply a case of trashing the application. Google would seem to concur.
    Not really a Lightroom/Adobe issue, then?

  • I'm entitled to an upgrade as I have CS3 I want to buy a new mac and install the upgrade on the new computer. How do I do this?

    I'm entitled to an upgrade as I have CS3 I want to buy a new mac and install the upgrade on the new computer. How do I do this?

    Hi Ned,
    Thank you for your help. I want to join creative cloud and when it check my system I told i can join for the discount price.
    One Year, Paid Monthly plan — €36.89 per month, inclusive of VAT
    My mac is Version 10.6.8 so I need to purchase two new mac creative cloud to run properly. I want to install the aps on both macs one for work and one for home use.
    Will this work or cause me any problem?
    Chris

  • My previous computer (with Lightroom 4 installed, teacher edition) broke down, I bought a new one - changing from PC to Apple. I was unable to re-install Lightroom 4 in the new computer.

    I was unable to re-install Lightroom 4 in the new computer - the system suggests to contact Adobe. How can I solve the problem? I previously used only one installation.

    Hi Ned,
    at the very beginning of the installation process. I got the following message: (translation from Italian)Adobe Photoshop Lightroom 4.pkg cannot be installed because the digital signature is invalid. The certificate has been Invalidated.
    As I said, I only installed the software once in my previous PC. The (student/teacher) version was both Windows and Mac compatible.
    Thank you
    Maurizio

  • TS1389 My computer crashed and I need to install my songs on my new computer. How do I do that?

    My computer crashed and I need to install my songs on my new computer. They are on a hard drive

    Which product and what problem are you having getting it installed?

  • Need Help Installing an OS on a new Hard Drive

    H, I just installed a new Hard Drive on my G4. My problem is I cannot find the original G4 install discs.
    I do have OSX Panther discs which I bought later. Can I use these to install a new OS?
    How would I do this as the new Hard Drive is brand new and probably not formatted? Do I power up the mac and load the Panther install disc 1 or is this not the correct procedure?
    Also I have an external LaCie CD drive because the one in the mac doesn't work. Will the external LaCie CD drive be recognized when I put the OSX Panther discs in it to install an OS on my new Hard Drive?
    Sorry for so many questions but I don't want to mess this up.
    Thanks

    Thanks for replying Thomas. Well my G4 Hard Drive was shot so I took it out and installed a new one so I have to reinstall everything (new OS & all applications). I tried to use Super Duper to Clone the HD but the HD was too far gone, so now I need to install an OS on the new Hard Drive.
    I can't find my original G4 install cd's. I do have Panther OS discs and an iLife disc I bought awhile back. Can I use these instead of the original G4 install disc?
    Here's the process to install a new OS as I understand it. Please correct me if I am wrong or am missing a step.
    1) Put the first Panther install disc in the cd tray.
    2) Power up the G4 while holding down the "C" key
    3) Follow the installation instructions
    Thanks!

  • Need help with previously purchased download onto new computer

    need help instaling old previously purchased photoshop elements 10 on to new computer. I do have the serial #. just cannot find where/how to do this.??

    Hi jjwillis1 ,
    Please click on the below mentioned link and expand photoshop elements 10
    http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
    Let me know if you need more info.
    Thanks

  • My computer crashed and i need to install my product on a new computer

    My computer crashed and I need to install my product on a new computer

    Which product and what problem are you having getting it installed?

  • I have Audition 3, but my computer has crashed, and I need to install adobe 3 on a new computer.  The adobe 3 that I have is an upgrade, I am needing to install it in windows 8, what do I need to do?

    My new computer is windows 8, adobe audition is an upgrade edition, what do I need to do?

    While it is iffy as to whether or not it will work with Windows 8, even if you had a full version you would not be able to install it.  You need to acquire a special version of it along with the serial number for it.  See the following:
    Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3 -
    http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l

  • Install CS4 upgrade to a newer computer?

    The CS4 Web premium I am trying to move from an old pc to a new one was bought as an upgrade, and I no longer have the older product on either old or new pc. True the serials of my prior purchases are on the web, but I never owned any of the products on the list of eligible old products - but they gave me a way of installing previously (my notes on this follow) but this does not work today. Is their a way forward here? (I still have the original CDs and serial #)
    Notes
    ctrlshift double click at screen asking for old sw serial # brings up a new screen which includes the number - 105276
    Gave this to phone operator who gave this number back 373763 which when entered completed activation.
    case # 0206338149

    The installation process embeds the software in the registry of the machine which is part of what forms the installation's legitimacy.  I don't know what a legitimate transfer between machines could be since anyone would be able to take anyone else's machine and transfer the software to their own.
    There is definitely no longer any phone support for CS4.  You might be able to get some help thru chat but you best keep focused on the task at hand... getting the serial number for your older product.  Based on feedback in these forums they are seemingly quick to deny help when the topic goes beyond activation support.
    Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

  • Need help with Westell Versalink 327w on new computer with Windows Vista

    Greetings!
    I'm having trouble trying to connect to my Westell Versalink 327w with my new computer. My old computer and laptop work perfectly fine in connecting to the router. However, when I plug in the Ethernet cable to the router on my new computer, the computer doesn't recognize that a connection is even established. (As if it's not actually plugged in.)
    The port on the back of my computer is perfectly fine, as it works with another internet connection I have setup. The cable and router work fine on both my old computer and laptop. (In fact, I'm using the laptop to post on the forums right now.)
    The Router itself shows the Ethernet connection that's plugged in as a blinking green light.
    Is there a driver or some software I need to install on the new computer? Any specific settings?
    I'm using Windows Vista on the new computer, and the old computers both have Windows XP. Is there some sort of complicated new setup that Vista has which is preventing the connection, or like I said, is there software or a driver that I didn't install on the new computer that's making it not recognizing the router at all?
    Any help would be much appreciated!

    IceSage,
    Hey there!  Drivers would not required for an ethernet connection to the Versalink.  This appears to be an issue with Vista specifically.  If you have not already done so you may want to disable IPv6 in the TCP/IP settings of your LAN controller:
    Network and Sharing Center > Manage network connections > Right click on "Local Area Network" > Properties > Uncheck "Internet Protocol Version 6 (TCP/IPv6) > Click "OK" > Reboot > cross fingers
    Let us know if that works.
    Regards,
    Chris
    Christian
    Verizon Telecom
    Fiber Solution Center
    Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

  • Need Help snycing apps from Ipad to new Computer

    Need some help.
    I recently had to reinstall Windows 7 After I had a virus. So I just installed Itunes and plugged in my Ipad to sync up my Apps since My Ipad is full.
    But I been unable to backup my Ipad or transfer purchases to Itunes. If I try to backup my Ipad I get this message
    "iTunes could not back up the iPad because the Ipad is disconnected."
    If I try to transfer purchases, it looks like it is working as I can see it go through the apps in the top middle bar of itunes. But when I go to my Itunes libary it only shows a couple apps transferred.
    Anyway to backup my Ipad on my "new" computer? I dont want to lose all my save files, bookmarks etc.

    Tried multiple solutions and keep running into the same messages. I get the message when I try to back up and if I click on transfer purchases it seems like it works as in the top bar in iTunes it seems to go through my apps, it says coping but when I look in my App library they aren't there.
    I really don't want to go through and try to download each app again. I have so many it would take forever.

Maybe you are looking for

  • Summary row in JTable

    I have created a JTable with some information. I want to have the last row of the table as a summary row so I want it to stand out. How would I go about putting the text in the last row of the table in bold font? Thanks for help!

  • Create a flatfile

    I need help. Could anyone show me some code on how to create a flatfile in Java? I need to create a rather large flatfile and call a COBOL bat file to read it.

  • Contact Person Determination - Activity Management

    The Partner determination for our Activity Management's Contact Person is set up this way: 1 - Number of occurences (Highest): 1 2 - Access Sequence: Preceding Document > BP Relationships: Activity Partner However, whenever I input the Activity Partn

  • Will most of my Themes disappear if I upgrade to FF4? I use 3.6.17

    I use both Themes and Personas. I'm talking about themes. My present FireFox version is 3.6.17. I'm very happy with some four years of use now! But I really would be frustrated if most of my themes disappeared! I did a backup using MozBackup, so if F

  • Charger not working after upgrade iPad air to ios8

    My iPad air charger not working after install ios8, can anyone help please, thanks