Need help installing premier elements 10

I installed the adobe photoshop elements 10 no problem. But once I tried installing the premier elements 10, I kept getting an error message half way through the installation progress. Here is what it says. Can someone please help. Thanks for your time.
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 8 error(s), 7 warning(s)
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
----------- Payload: {68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0 -----------
ERROR: DW006: Apple Package failed to install successfully.
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Smartsound3: Install failed
ERROR: DW050: - Photoshop Camera Raw for Elements 10: Install failed
ERROR: DW050: - Smartsound1: Install failed
ERROR: DW050: - Adobe Premiere Elements 10: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Premiere Elements 10_LangPacken_US: Install failed
ERROR: DW050: - Smartsound2: Install failed

troythorngolf
Lots of conflicting information, but let us see if any can be sorted out.
1. You have a new Mac Book Pro computer, and you are trying to install Premiere Elements 10 Mac on it.
a. Is the installation disc an Adobe installation disc that specifically says "Adobe Photoshop Elements 10 & Adobe Premiere Elements 10" and is further labelled DISC 3 OF 5? If not, then I am guessing that you have an unauthorized copy. Did the sale to you go through Adobe with regard to transferring the license from the "someone" online seller to you?
b. Adobe allows a purchased serial number for the product to be used on no more than 2 of the users computers. So, a possibility might exist where the seller did not deactivate the product from his/her computer before sending you the product. But, if that were the case, I suspect you would be blocked by a message about too many copies of the serial number on your computers.
c. When you said that the "Photoshop CD installed perfectly", are you referring to Photoshop Elements 10? And, please confirm whether you installed this Photoshop Elements 10 from the same installation disc as the one that you are using for the Premiere Elements Install.
d. In the absence of any of the above possibilities, there are special issues to be addressed with installing Premiere Elements 10 Mac. Those are defined in the link that I have cited already.
e. Besides all the rest, Premiere Elements 10 and QuickTime need to be run under Administrator Privileges. So, you need to set that up. Unless someone steps forward here to detail how to do that with your Mac Computer, please check this out with the Best Buy people. I am strictly an Elements Windows user otherwise I would be giving you a step by step on that aspect of the matter. But, check out the following online link to see if it is helpful with regarding to setting these permissions
http://kb.eset.com/esetkb/index?page=content&id=SOLN2592
f. Do no presume that your video card is up to date. Verify that at the web site of the web site of the manufacturer of the video card, the computer manufacturer, or Best Buy Geek Squad. Since you purchased the computer there, they should be very helpful with these details of Administrator Privileges and video card/graphics card update. Do you know how many video cards/graphics cards your computer has and at least one is NVIDIA?
g. You will need to explain how an "Elements 12" got into the mix. If you want to update Premiere Elements 10, then you need to purchase a serial number for Premiere Elements 12. All the Premiere Elements versions are standalone programs. "Upgrading" related to them refers to a pricing matter rather than updating the existing software.
Please review and then we can decide what next.
Thank you.
ATR

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