Need help installing premium element 13 photoshop

i have installed elements 13 but I cannot install the premium part.

do you see an error message?
do you have a win os and if so have you dl'd both the exe and 7z files, put both in the same directory and double clicked the exe?

Similar Messages

  • Need help installing premier elements 10

    I installed the adobe photoshop elements 10 no problem. But once I tried installing the premier elements 10, I kept getting an error message half way through the installation progress. Here is what it says. Can someone please help. Thanks for your time.
    Exit Code: 7
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 8 error(s), 7 warning(s)
    WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
    WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
    ----------- Payload: {68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0 -----------
    ERROR: DW006: Apple Package failed to install successfully.
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Smartsound3: Install failed
    ERROR: DW050:  - Photoshop Camera Raw for Elements 10: Install failed
    ERROR: DW050:  - Smartsound1: Install failed
    ERROR: DW050:  - Adobe Premiere Elements 10: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe Premiere Elements 10_LangPacken_US: Install failed
    ERROR: DW050:  - Smartsound2: Install failed

    troythorngolf
    Lots of conflicting information, but let us see if any can be sorted out.
    1. You have a new Mac Book Pro computer, and you are trying to install Premiere Elements 10 Mac on it.
    a. Is the installation disc an Adobe installation disc that specifically says "Adobe Photoshop Elements 10 & Adobe Premiere Elements 10" and is further labelled DISC 3 OF 5? If not, then I am guessing that you have an unauthorized copy. Did the sale to you go through Adobe with regard to transferring the license from the "someone" online seller to you?
    b. Adobe allows a purchased serial number for the product to be used on no more than 2 of the users computers. So, a possibility might exist where the seller did not deactivate the product from his/her computer before sending you the product. But, if that were the case, I suspect you would be blocked by a message about too many copies of the serial number on your computers.
    c. When you said that the "Photoshop CD installed perfectly", are you referring to Photoshop Elements 10? And, please confirm whether you installed this Photoshop Elements 10 from the same installation disc as the one that you are using for the Premiere Elements Install.
    d. In the absence of any of the above possibilities, there are special issues to be addressed with installing Premiere Elements 10 Mac. Those are defined in the link that I have cited already.
    e. Besides all the rest, Premiere Elements 10 and QuickTime need to be run under Administrator Privileges. So, you need to set that up. Unless someone steps forward here to detail how to do that with your Mac Computer, please check this out with the Best Buy people. I am strictly an Elements Windows user otherwise I would be giving you a step by step on that aspect of the matter. But, check out the following online link to see if it is helpful with regarding to setting these permissions
    http://kb.eset.com/esetkb/index?page=content&id=SOLN2592
    f. Do no presume that your video card is up to date. Verify that at the web site of the web site of the manufacturer of the video card, the computer manufacturer, or Best Buy Geek Squad. Since you purchased the computer there, they should be very helpful with these details of Administrator Privileges and video card/graphics card update. Do you know how many video cards/graphics cards your computer has and at least one is NVIDIA?
    g. You will need to explain how an "Elements 12" got into the mix. If you want to update Premiere Elements 10, then you need to purchase a serial number for Premiere Elements 12. All the Premiere Elements versions are standalone programs. "Upgrading" related to them refers to a pricing matter rather than updating the existing software.
    Please review and then we can decide what next.
    Thank you.
    ATR

  • Hi I need help installing my creative suite 5 web premium cd on to my new pc which is windows 8 64bit os, thanks

    Hi I need help installing my creative suite 5 web premium cd on to my new pc which is windows 8 64 bit os, thanks

    copy the all the cds' contents to one desktop directory.  install from that directory.

  • I need help installing  photoshop pease help !

    i need help installing photoshop

    I'm sure you do, but in order to get it, you will have to provide some more info on your computer and what version of Photoshop exactly as well what is possibly going wrong...
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  • I need help installing my adobe premiere element 13. the soft ware is 3.5 GB and I have a 654.4GB space is this enought space to dowload the software. It appears the software is downloading , but when it gets to the end it gives me the error summary messa

    I need help installing my adobe premiere element 13. the soft ware is 3.5 GB and I have a 654.4GB space is this enought space to dowload the software. It appears the software is downloading , but when it gets to the end it gives me the error summary message. I have been on the phone for hours being transfered from from person to the next with no results.

    reesep
    This is not Adobe. Rather user to user. The Adobe Staff and PRE_help presence in this forum is undefined.
    The replies from here are not instantaneous. But, your fellow users all try to respond as timely as possible.
    What is your computer operating system?
    From where are you downloading Premiere Elements 13....direct from Adobe as the tryout or the purchased product? If the purchased product, do you now have a purchased serial number to go with the installation files?
    Where are you stopped in the installation....at the Sign In or before? Is the faulting module cited in any messages? What are the error messages?
    The usual questions:
    1. Are you working with the antivirus and firewall(s) disabled?
    2. Are you running the computer programs as administrator?
    3. Are you working with a pen and tablet device instead of mouse?
    4. Is your video card/graphics card up to date according to the web site of the manufacturer of the card?
    5. Are you installing the program to the default location on the Local Disc C (if Windows).
    Let us start here and then decide what next based on the details that you post. Subsequent troubleshooting may include:
    deletion of the Adobe Premiere Elements Prefs file and/or uninstall, free ccleaner run through, reinstall with antivirus and firewall(s) disabled.
    Any questions or need clarification, please do not hesitate to ask.
    Thank you.
    ATR

  • I need help installing Realtek ALC880 driver on HP Pavillion a1104x

    As the title says, I need help installing the Realtek ALC880 audio driver on my HP Pavillion a1104x
    I installed a fresh copy of Windows XP Home SP2 and I can't figure out what I'm doing wrong.
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    Try clearing the CMOS.  No sound device in Device Manager generally means that Windows in not detecting the device when it boots up.
    Try a device manager hardware rescan and see if Windows will redetect the sound device.
    Try these two Intel utilities and see if anything will need updates.  #1 might not find the appropriate hardware so be too concerned.
    Intel Driver Update Utility  Intel Driver Update Utility
    Intel Chip Set update  Intel chipset update utility
    A yellow question mark or yellow exclamation point in device manager would indicate a software driver or hardware issue. Go to www.realtek.com for the latest XP driver.
    HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
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    Although I work for HP, I express my personal opinion.
    Visit www.hp.com/makeitmatter
    --Say "Thanks" by clicking the Kudos Thumb Up in the post that you find useful.
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    <Email Edited by Host>

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  • Need help Installing Flash player 10.3 for firefox. It stops at 50%

    So I have Windows Vista Basic Home, I tried updating my Flash version in firefox because it was out of date, but everytime it start downloading it , then I get the a message that says "Error " Appliation in use."  I uninstalled it and followed all the suggestions on the websites nothing is working. I even  uninstall google chrome thinking it was the problem but I'm still having that problem so I really don't know what to do because now the only place Flash player is installed seems to be Google chrome that I had to redoawload, but everywhere else tells me that I need to install it.

    RE-RE-RE REPITO, NO ENTIENDO NADA DE INGLES, PARA ESTE IDIOMA SOY COMPLETAMENTE NULA, POR FAVOR TODOS LOS MENSAJES, NOTAS, ECT., MANDEN EN ESPAÑOL.
    Date: Thu, 29 Sep 2011 15:13:29 -0600
    From: [email protected]
    To: [email protected]
    Subject: Need help Installing Flash player 10.3 for firefox. It stops at 50%
        Re: Need help Installing Flash player 10.3 for firefox. It stops at 50%
        created by Kpiebo in Installing Flash Player - View the full discussion
    I have been at it since yesterday and it's still not working.
         Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/3945878#3945878
         To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/3945878#3945878. In the Actions box on the right, click the Stop Email Notifications link.
         Start a new discussion in Installing Flash Player by email or at Adobe Forums
      For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

  • Need help installing Adobe Pro 9 Product code [removed by moderator] to my new PC tower.

    Need help installing Adobe Pro 9 to my new PC.

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