NEED HELP!!! iPod touch can't be used in iTunes

I just updated my iPod touch 2g to 2.1.1, but after installing it, an error message appeared: http://www.pictureupload.de/pictures/160609145457_fehleritunes.jpg (sry it's german....it says: "iTunes couldn't connect to this iPod touch, because an unknown error occured (0xE800005D))
I don't know what to do know. My iPod can't be used now because it says, that I have to connect to iTunes..........It's really messy.
Can anyone help me?

My iPod touch 1g with 3.0 was working ok. Since today I have the same problem.

Similar Messages

  • ITunes says my iPod touch can't be used because I need the latest version of iTunes, but that's the one I have. What should I do?

    iTunes says my iPod touch can't be used because I need the latest version of iTunes, but that's the one I have. What should I do?

    Just what are you doing and and what is the exact wording of the message?
    What version of iTunes is installed on the computer? The latest is 11/2

  • I really need help from a human being in using the iTunes store.  4 years ago we got an audio book on learning japanese to play on the ipod.  Now the iTunes store just wants to sell me apps for the iphone or ipad.  I do not have iphone or ipad.  I want...

    Sheesh!  This old man of 70 is really lost in how to use this Apple support community or how to use the iTunes store search.  I do not even know what question to ask.
    James Gray

    Because you stated that you were looking at audiobooks that you could download to the iPod, and talking about apps only being for the iPad and iPhone and none for the iPod. So, even though the source was the iTunes store, you implied that what you were looking for needed to go on the iPod.
    Look, we are not Apple here. We are just fellow users of Apple equipment. We volunteer our time here to try to help people out with issues.
    The reason I needed to know what model of iPod you have was because you were asking about apps. However, unless you have an iPod Touch, there aren't any apps you can purchase from iTunes for it. And that was what I was trying to establish. Now that we have eliminated the option of apps from the discussion, we can focus on Audiobooks.
    As far as Audiobooks go, you can sync any audiobook that your purchase in iTunes to your Nano.
    So, as I indicated in the previous post, if you are looking for Audiobooks then go to the iTunes Store, and in the search bar in the top right-hand corner, type in "Learn Spanish Audiobooks". A list of available audiobooks to learn Spanish will display.
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  • Need help, Ipod Touch being recognized as a camera on Windows XP

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    Try everthing here. I would start with remiving and reinstalling all the Apple software using the link in the following.
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  • Need help. iPod disabled and unable to connect to iTunes for a restore???

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    Connect in recovery mode and restore, you'll get the option to reset the passcode during this process:
    iOS: Unable to update or restore and iPhone and iPod touch: Wrong passcode results in red disabled screen
    If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.

  • Brand new Ipod Touch can't been seen in Itunes

    Hi there,
    I hope someone can help as this is driving me mad!
    I have just received a brand new Ipod TOuch but when I connect it to my PC per the installation instructions I get the following message "Itunes could not connect to the Iphone because an invalid response was received from the device"
    I have uninstalled all Apple products from my PC and reinstalled most up to-date version of Itunes.
    I have tried different USB ports.
    I have stopped and re-started the "Apple mobile device" and "Ipod Service" services.
    I have done all of the above in various combinations and re-started my PC numerous times.
    None of this makes any difference.
    The Ipod does not appear in my "My Computer" but when go into device manager on "My Computer" it is listed there so it would appear that my PC can see the Ipod.
    I tried it on another laptop and a brand new installation of Itunes sees the Ipod fine, no problems.
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    I have listed below the content of the Itunes Diagnostics file in the hope that that will help. I see that it does mention the Ipod Nano previously used.
    iTunes Serial Number <Edited by: Host>
    Current user is an administrator.
    The current local date and time is 2009-06-07 10:05:26.
    iTunes is not running in safe mode.
    Video Display Information
    ATI Radeon 9550 / X1050 Series
    ATI Radeon 9550 / X1050 Series Secondary
    ** External Plug-ins Information **
    No external plug-ins installed.
    ** iPod/iPhone Connectivity Tests **
    iPodService 8.2.0.23 is currently running.
    iTunesHelper 8.2.0.23 is currently running.
    Apple Mobile Device service 2.50.39.0 is currently running.
    Universal Serial Bus Controllers:
    VIA Rev 5 or later USB Universal Host Controller. Device is working properly.
    VIA USB Enhanced Host Controller. Device is working properly.
    No FireWire (IEEE 1394) Host Controller found.
    Most Recent Device Not Currently Connected:
    iPod nano running firmware version 1.3.1
    Serial Number: <Edited by: Host>
    ** iPhone/iPod Touch Sync Tests **
    No iPhone or iPod found.
    Can anyone help me please?
    Many thanks.

    Okay, I had this same issue as soon as I updated to iTune 8.2. Someone gave me an idea about renaming a certain file, which I thought worked for a little bit. The issue came back and I am back in the same boat!
    The bad news is to find a version of iTune 8.1. Uninstall everything and then reinstall iTune 8.1. This has worked for some; however, some have even had to restore their iPod Touchs!
    I am giving in and doing this tonight. I waited as long as I could for the fix. My wife has an iPhone and we have NOT upgraded her iTunes to 8.2 because I have read iPhone users having a similar issue. If her iPhone died, then that would be ultimate deal breaker.

  • My Ipod Touch can not be recognised by itunes

    I installed the latest version of itunes, as I connect my Ipod touch I receive a message "An iphone has been detected, but it could not be identified properly. Please disconnect and reconnect iPhone, then try again."
    So does anybody know how can I identify my Ipod touch as Ipod touch to itunes?
    I tried all the suggestion on support page. Nothing works:( Please I need help!!!!

    I've had my iPod Touch for a couple of months now and I have this same problem. If you don't want to hear my rant then just skip this one.
    First, the praise. Once you get music on the device it is a *beautiful, very cool* machine. This is the first Apple product I have ever owned. I came to the table with the utmost respect for all the success Apple has had and the clever innovations those folks have brought to the market place.
    Alas, I am sorely disappointed in my experience. It's primarily that the ability to connect the iPod to iTunes (on Windows XP Pro) is pure unadulterated crap that works properly about 20% of the time. iTunes works great. The iPod works great with the content that it already has. But the connection between the two has utterly destroyed my respect for Apple's engineering capabilities.
    Most of the time the iPod won't connect to iTunes even though I try 4 different USB ports.
    It is not uncommon to get error messages from iTunes, when it finally sees that something is connected, about not be able to successfully connect to the iPhone. Um, it's not an iPhone. Maybe that's where the confusion lies?
    A good bit of the album artwork on the iPod is scrambled even though it is correct in iTunes.
    800 songs takes several hours to sync down to the iPod over USB 2.0 ... if I can ever get it connected.
    What an embarrassment for a company that is known the world over for giving outstanding user experience.
    My little 512MB Sansa MP3 never gives me a minute of trouble. The one time that it did, Sansa just took my word that it was still under warranty (yeah, they could probably tell from the serial number) and replaced it. No fuss, no muss.
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  • IPod Touch can't stay connected to iTunes

    I just bought an iPod touch but when I try to connect it to my WinXP laptop, it won't stay connected for more than a few seconds. I hear the iPod make a sound when it sees that it is connected to my laptop and it appears in the iTunes list for 10-30 seconds before disconnecting. After several tries to stay connected, sometimes iTunes claims that it can't connect to the "iPhone" and gives me an error 0xE8000001.
    I tried uninstalling and reinstalling itunes. No success.
    I tried different USB ports. No success.
    It seemed to work fine for the first few days after purchase but now this problem has come up

    Hi, DJSchmike. 
    Thank you for visiting Apple Support Communities. 
    I understand that you are experiencing issues with iTunes disconnecting your older iPod nanos automatically.  This can be difficult to troubleshoot and you have already processed some great steps with no resolution.  The next step would be troubleshooting USB connections and security software conflicts.  Here are some troubleshooting guides that I would recommend going through. 
    iTunes: Resolve USB-related alerts
    Resolve issues between iTunes and security software
    Cheers,
    Jason H. 

  • My iPod touch can't connect to my iTunes.

    Hello everyone!
    My iPod won't connect to iTunes, though I have tried several times.
    My computer recognizes my iPod, but not iTunes, so I know it's well connected.
    A message of error appears in my iTunes when I tri to connect my iPod.  It is in French, for those who understand it.  It says: « iTunes n'a pas pu connecté l'iPod, car l'enregistrement du jumelage est manquant ».  Basically it says that my iPod can't be connected because there's a matching that is not registered, if that makes sense...
    I would really like to add new songs to my iPod because I'm soon leaving for vacation!!
    Thank you!

    Maybe here:
    A fix for those "Pairing Record Missing" errors | TUAW - The Unofficial Apple Weblog
    Also try:
    iOS: Device not recognized in iTunes for Windows

  • Hi - I need help. I would like to use my old iPhone 3 as an iPod for music only. Problem is that my phone is locked with a password I can't remember. I havent used the phone since I got my iPhone 4. Anyone who know how I can reset the phone to standard?

    Hi - I need help. I would like to use my old iPhone 3 as an iPod for music only. Problem is that my phone is locked with a password I can't remember. I havent used the phone since I got my iPhone 4. Anyone who know how I can reset the phone to standard installation or just get acces to the phone. There is no SIM card in the phone.

    Hi Lawrence,
    Thanks for your prompt response, however I have first seen it now. I have placed an active SIM card in the iPhone turned it off and on. It now says SIM locked, please write access code. The problem is I don't remember the password. When I connect it to iTunes it tell me that I have to write the password before it can be used with iTunes...... Do you have any good ideas? I see you are from the NYC area.... used to work there back in the early 90´   Those were good days..... What a City

  • I have an ipod touch 3rd gen.I used the function of erasing all content and settings and now i am stuck on this screen with the apple logo and a loading sign for the past 17 hours.CAN SOMEONE PLEASE HELP!!!!!!!!!!!!

    i have an ipod touch 3rd gen.I used the function of erasing all contents and settings and now i am stuck with this screen showing the apple logo and the loading sign for the past 17 hours.CAN SOMEONE PLEASE HELP!!!!!!!!!!!!

    Hold down the on/off button and the home button for 20 to 30 sec, when the iPod starts and the Apple logo is on the screen release the on/off button but continue to hold the home button until you see the plug into iTunes screen.  Connect the iPod to iTunes and you should be good to go.

  • I have an ipod touch and i put cds on itunes on my pc , but i cant figure out how to put the music from the cds on my ipod .. can u help me ?

    i have an ipod touch and i put cds on itunes onmy computer , but i cant figure out how to put the music from the cds on my ipod touch can anyone help me?

    ok i select th e music from my music libary and go to file and click sync to my ipod and when it gets to step 3.. it says waiting for changes to be made.. yes the songs play on the itunes ..  and no it wasnt the same computer i used last time

  • I can't find the imessages app on my ipod touch. can u help please?

    I can't find the imessages app on my ipod touch. can u help please?

    - Try using the Spotlight search. It is likely you just can't find it.
    - Next try a reset. Nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
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    - Last, restore the iPod.

  • May ipod touch can only recieved IMs. It can not call or recieve any video and audio calls, please help. thanks

    may ipod touch can only recieved IMs. It can not call or recieve any video and audio calls, please help. thanks

    Maybe try here:
    The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
    What apps are you using?

  • Help i have updated my ipod touch to 4.3.3 and itunes to 10.3 and now it wont open on my pc  i can access apps but no music as it cant sync help! itunes wont open at all or reconise the ipod

    help i have updated my ipod touch to 4.3.3 and itunes to 10.3 and now it wont open on my pc  i can access apps but no music as it cant sync help! itunes wont open at all or reconise the ipod

    Try to remove all Apple related software and then reinstall iTunes Removing iTunes, QuickTime, and other software components for Windows Vista

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