NEED HELP. iPod won't even charge.
Every time I try and charge it, the Apple logo appears and then the sad iPod icon appears and it does it over and over again.
I have tried resetting and putting it into disk mode, and still nothing happens.
Does anyone have any ideas or suggestions?
Any and all help is GREATLY appreciated.
Don't worry: the sad iPod icon is a known issue. You can learn more about it online at http://docs.info.apple.com/article.html?artnum=61771.
If you have any other questions, I would call applecare or go to your local genius bar (apple.com/retail)
Similar Messages
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Need help, illustrator won't even start
All I get is this, everytime since I installed Lion. Please help, I need this for work.
Dylan
Process: Adobe Illustrator [6263]
Path: /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 39 (15.1.0)
Code Type: X86 (Native)
Parent Process: launchd [204]
Date/Time: 2011-08-01 14:20:37.459 -0400
OS Version: Mac OS X 10.7 (11A511)
Report Version: 9
Interval Since Last Report: 20246 sec
Crashes Since Last Report: 1
Per-App Crashes Since Last Report: 1
Anonymous UUID: 4788DC30-F614-4202-89CC-45387F5B9287
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000034
VM Regions Near 0x34:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
__TEXT 0000000000001000-00000000010de000 [ 16.9M] r-x/rwx SM=COW /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Application Specific Information:
objc[6263]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 dyld 0x8fec5025 dyld::registerAddCallback(void (*)(mach_header const*, long)) + 61
1 libdyld.dylib 0x94469078 _dyld_register_func_for_add_image + 74
2 libignitor.dylib 0x013fee76 initializer + 27
3 dyld 0x8fed315b ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 251
4 dyld 0x8fed2cc0 ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 64
5 dyld 0x8fed0220 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 256
6 dyld 0x8fed11c0 ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 62
7 dyld 0x8fec5626 dyld::initializeMainExecutable() + 166
8 dyld 0x8fec9ef2 dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**) + 2238
9 dyld 0x8fec32ef dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*) + 637
10 dyld 0x8fec3063 _dyld_start + 51
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x8fec4ff6 ebx: 0x0733a000 ecx: 0x013fee7c edx: 0x00000000
edi: 0x8fef8d50 esi: 0x00000000 ebp: 0xbfffe9f8 esp: 0xbfffe9d0
ss: 0x0000001f efl: 0x00010292 eip: 0x8fec5025 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000034
Logical CPU: 1
Binary Images:
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0x9996b000 - 0x999bbfff libFontRegistry.dylib (??? - ???) <BC35B8F5-7CCA-3A04-A278-FA3306B2C4F8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontRegistry.dylib
0x999bc000 - 0x99acdff7 libJP2.dylib (??? - ???) <E938C201-C508-3E3D-B9A9-81FE52349E1B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libJP2.dylib
0x99ae4000 - 0x99ae9ff7 libmacho.dylib (800.0.0 - compatibility 1.0.0) <56A34E97-518E-307E-8218-C5D43A33EE34> /usr/lib/system/libmacho.dylib
0x99bd6000 - 0x99bd9ffb com.apple.help (1.3.2 - 42) <DDCEBA10-5CDE-3ED2-A52F-5CD5A0632CA2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions /A/Help
0x99bda000 - 0x99c44ff3 com.apple.CoreSymbolication (2.1 - 66) <B11C9057-1611-36A5-81F6-2C97A7047321> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolicatio n
0x99c45000 - 0x99c4dff3 libunwind.dylib (30.0.0 - compatibility 1.0.0) <E8DA8CEC-12D6-3C8D-B2E2-5D567C8F3CB5> /usr/lib/system/libunwind.dylib
0x99c4e000 - 0x99c7cffb com.apple.DictionaryServices (1.2 - 158) <C614930F-520D-3F77-AD0D-0E16FBCB98CE> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryService s.framework/Versions/A/DictionaryServices
0x99db2000 - 0x99db9fff com.apple.agl (3.1.4 - AGL-3.1.4) <CCCE2A89-026B-3185-ABEA-68D268353164> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x99dba000 - 0x99e47fe7 libvMisc.dylib (325.3.0 - compatibility 1.0.0) <A44ADE1B-AB2C-3585-8C9D-D85B526E66C0> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvMisc.dylib
0x99e48000 - 0x99e65ff3 com.apple.openscripting (1.3.3 - ???) <31A51238-0CA1-38C7-9F0E-8A6676EE3241> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework /Versions/A/OpenScripting
0x99e72000 - 0x99e74ff9 com.apple.securityhi (4.0 - 1) <BD367302-73C3-32F4-8080-E389AE89E434> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Ve rsions/A/SecurityHI
0x99e75000 - 0x9a178ff7 com.apple.Foundation (6.7 - 833.1) <94BFFEDD-0676-368D-B4C6-8784E1DA4306> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x9a179000 - 0x9a210ff3 com.apple.securityfoundation (5.0 - 55005) <F5A98CC2-11C6-34F3-8F72-75B642627630> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x9a665000 - 0x9a666ff7 libquarantine.dylib (36.0.0 - compatibility 1.0.0) <70782AEC-8933-3EB4-91CA-E44C0E768C90> /usr/lib/system/libquarantine.dylib
0x9a667000 - 0x9a66bff7 com.apple.OpenDirectory (10.7 - 144) <A117580D-FD86-381E-82FD-B1A040045031> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x9a66c000 - 0x9a677ffb com.apple.speech.recognition.framework (4.0.19 - 4.0.19) <17C11291-5B27-3BE2-8614-7A806745EE8A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.frame work/Versions/A/SpeechRecognition
0x9a678000 - 0x9a686fff libdispatch.dylib (187.5.0 - compatibility 1.0.0) <1883C8E2-D180-3EA0-8BEF-325F2FEDACD1> /usr/lib/system/libdispatch.dylib
0x9a687000 - 0x9a7a7fec com.apple.vImage (5.0 - 5.0) <173F6343-07EE-39F7-A159-DD3837E473DE> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Ve rsions/A/vImage
0x9abe7000 - 0x9abf5fff com.apple.opengl (1.7.4 - 1.7.4) <C6DE3D3A-CC1F-3F55-B8DD-2637FA40058F> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x9abf6000 - 0x9ac1fffe com.apple.opencl (1.50.62 - 1.50.62) <52059AB5-8E0D-356E-98AA-71A4777CBE57> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x9ac20000 - 0x9ac2dfff libGL.dylib (??? - ???) <C1C549FC-FF7F-3012-9DF5-5255217B4AEA> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x9b078000 - 0x9b09dff9 libJPEG.dylib (??? - ???) <5872B388-D6CC-3DD4-A2F3-8BB464E83D14> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libJPEG.dylib
0x9b09e000 - 0x9b274fef com.apple.CoreFoundation (6.7 - 635) <4EE0D62E-5342-3A9F-A740-DA1D5AEBB1B0> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x9b275000 - 0x9b365ff1 libiconv.2.dylib (7.0.0 - compatibility 7.0.0) <9E5F86A3-8405-3774-9E0C-3A074273C96D> /usr/lib/libiconv.2.dylib
0x9b366000 - 0x9b768ff6 libLAPACK.dylib (??? - ???) <00BE0221-8564-3F87-9F6B-8A910CF2F141> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libLAPACK.dylib
0x9b78f000 - 0x9b797ff5 libcopyfile.dylib (85.1.0 - compatibility 1.0.0) <A1BFC320-616A-30AA-A41E-29D7904FC4C7> /usr/lib/system/libcopyfile.dylib
0x9b924000 - 0x9b924ffe libkeymgr.dylib (23.0.0 - compatibility 1.0.0) <7F0E8EE2-9E8F-366F-9988-E2F119DB9A82> /usr/lib/system/libkeymgr.dylib
0x9b925000 - 0x9bd7afff FaceCoreLight (1.4.2 - compatibility 1.0.0) <53AC5DCE-D04B-3DC3-808D-AA1CAD4D0924> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLight
0x9bd7b000 - 0x9bdd8ffb com.apple.htmlrendering (76 - 1.1.4) <743C2943-40BC-36FB-A45C-3421A394F081> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework /Versions/A/HTMLRendering
0x9c2d1000 - 0x9c30ffff com.apple.NavigationServices (3.6 - 192) <CB7AE807-9292-3EBA-A5F5-D7DCEE28A5B7> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.fram ework/Versions/A/NavigationServices
0x9c389000 - 0x9c689fff com.apple.CoreServices.CarbonCore (960.13 - 960.13) <E098AC3A-E795-3C28-BA92-EED51C461A6F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore
0x9c68a000 - 0x9c698fff libz.1.dylib (1.2.5 - compatibility 1.0.0) <E73A4025-835C-3F73-9853-B08606E892DB> /usr/lib/libz.1.dylib
0xb0000000 - 0xb0011ff8 +com.adobe.ahclientframework (1.6.0.20 - 1.6.0.20) <6FB288F2-45FD-E54A-C9A4-A0D0C374FE37> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 7519
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=233.5M resident=194.4M(83%) swapped_out_or_unallocated=39.2M(17%)
Writable regions: Total=19.7M written=636K(3%) resident=1124K(6%) swapped_out=0K(0%) unallocated=18.6M(94%)
REGION TYPE VIRTUAL
=========== =======
MALLOC 9316K
MALLOC guard page 16K
Stack 64.0M
VM_ALLOCATE 4K
__CI_BITMAP 80K
__DATA 19.1M
__DATA/__OBJC 176K
__IMAGE 1256K
__IMPORT 284K
__LINKEDIT 58.3M
__OBJC 1472K
__OBJC/__DATA 36K
__PAGEZERO 4K
__TEXT 175.3M
__UNICODE 544K
mapped file 111.1M
shared memory 12K
shared pmap 10.1M
=========== =======
TOTAL 450.7M
Model: MacBookPro2,2, BootROM MBP22.00A5.B07, 2 processors, Intel Core 2 Duo, 2.16 GHz, 2 GB, SMC 1.12f5
Graphics: ATI Radeon X1600, ATY,RadeonX1600, PCIe, 128 MB
Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz, 0xCE00000000000000, 0x4D342037305432393533435A332D43453620
Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 667 MHz, 0x0000000000000000, 0x37442D32334B4E354D324250502020202020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x87), Atheros 5416: 2.1.14.9
Bluetooth: Version 2.5.0f17, 2 service, 12 devices, 1 incoming serial ports
Network Service: Built-in Ethernet, Ethernet, en0
Serial ATA Device: FUJITSU MHW2120BH, 120.03 GB
Parallel ATA Device: HL-DT-ST DVDRW GWA4080MA
USB Device: Built-in iSight, apple_vendor_id, 0x8501, 0xfd400000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8205, 0x7d100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x021a, 0x1d200000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8240, 0x5d200000 / 2You may find it easiest to just wipe your HD from the Disk Utility on the Install Disk and then do a clean install of Lion followed by a reinstall of all your other software.
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IPod touch isn't detected by computer, won't even charge.
I'm on windows 7, and when I try to plug in my iPod touch it won't come up in Computer or in iTunes. I've reinstalled iTunes, reset the iPod, checked the USB port. What's curious is that it won't even charge. I plugged the iPod into my laptop and it came up fine. It just won't connect to my desktop, any suggestions?
I've had this problem too.
What I do is use alt+Tab to switch windows.
?whenever you plug in an ios device with a camera,
Windows 7 will pop up a message IN THE BACKGROUND
saying, .what do yiu wNt to do?
Inport photos, open to view files, and close,
Click close.
.and that always solves the problem for me,
Yiu see, what's happening is that windows is literally holding the uos devie back from fully connecting
it so it will be able to chsrge since it thinks you always wanna do something with the photos.
Anyway hope this hekos. -
I was using my old iPhone 4 as an iPod for 4 months when one day I got this error message saying "phone is deactivated visit your local to reactive" ... what the heck??? now the freakin thing won't even charge!!!
Nope. I've already turned off cellular data. It happens regardless, as soon as it is done powering on.
I suspect it might just be built into the phone's firmware to do that... and I have to hit "ignore" whenever it happens, but I just wanted confirmation of that... -
HT1212 Need help ipod has been disabled won't let me conect to itunes
Need help ipod has been disabled what do i do?
If you're unable to do the Restore, go into Recovery Mode per the instructions here.
-
? My 3GS suddenly died! Won't even charge!
My 3GS suddenly died tonight! Won't even charge! Does anyone have suggestions?
See this link--> What to do if your iPhone will not turn on
-
Need help, system won't start up
Need help, system won't start up
When I turn on the system I hear a loud squeaking noise that could be coming from the hard drive, it does it for moment then a blank white screen appears w/ a tiny folder in the middle of the screen with a "?" blinking on and off on the folder. I never had any problems until now. What can I do, any suggestions.hi capitala1,
+When I try to install the operating system to the internal drive, I don't see a destination option for that drive like I did for the external+
Do you mean that it doesn't show up when you try to startup holding down the option key, or that it doesn't show up in Disk Utility when started up on the external disk?
+...You think the drive is bad, if so, what can I do to retrieve some of the data off of it.+
Yes, it sounds like your hard drive is bad. Do you have access to techtools or Disk Warrior? either of these may be able to repair the drive enough to extract your info from it, if disk utility can't.
I know that there are shops that specialize in extracting info from bad hard drives, but they tend to be pretty expensive. I am sure others on this forum will be able to help you find one if you are interested.
PB
PS it isn't going to help this time, but remember in the future, backup, everything important to you regularly! -
when i try starting my IPod it won't start, the Apple logo comes up for a few seconds,and then. it just shut off . I tried to charged it through an outlet, the IPod didn't eve charger so I tried to restore my setting in my computer, i tunes won't
But that requires the computer to see the ipod. I am having the same problem and I keep being told to restore it, but you have to either get the ipod to turn on or have the computer see it in order to so that. Right now I have a pretty useless 32GB ipod touch cos I cant get the thing to turn on! I can only get the apple logo for like maybe 20 seconds and it goes away. Ive charged it for days on a wall charger, on the computer usb charger, and on a speaker charger. Nothing works.
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NEED HELP IPOD WONT TURN ON AND WONT CHARGE ETC TRIED EVERYTHING
IVE TRIED EVERYTHING! PLEASE HELP!
Maybe you could actually describe what you have tried. "TRIED EVERYTHING" doesn't actually tell us what you've tried, so we have to start at the very begining.
Have you seen this;
iPod Won't Turn On -
few days ago I have purchased Iphone casino games from itunes apps store. One of the game was made by the company called "ARISTOCRAT" dragan game. Usually we will get basic tokens to play the game, and if we ran out of the tokens all we need to do is going into "manu" and "setting" selete "dream" and reset that we should be able to continue play the game with same amount of the basic tokens. The one game would not let us to go back to the game. There were msg came out said" game center requires an active connection to the internet"? I didn't feel comfortable because we purchased the game for $1.99 to play for fun and not to gamble. We do have credit card on your file. We don't want to be charged alot of money for something not in our well. I need help to answer the question on the following:
1. Are we able to ever play this game again without going to internet? We don't even know which site to go to, because when we press the ok button nothing else came out to direct us to any area.
2. We only purchased the few days ago order ID: MGT74GN6V7 on 10/03/12. all the other games we purchased we were able to continue to play by doing the same setting.
Thank you for your help and looking forward to hear from you!You need to contact itunes support
We are all itunes users just like you.
http://www.apple.com/support/contact/ -
Help Ipod 5th Gen not charging! :(
i have an ipod 5th generation and my charger is playing up (what a suprise)
when i plug my charger into the plug socket and to my ipod my ipod turns on, but it does not say that it is charging and then goes off within 10 minutes this does this over and over again everytime i plus my charger into my ipod 5 i really need help!If that doesn't work then try a hard reset it doesn't actually reset it but it will fix it hopefully
Step 1 DONT HAVE IT PLUGGED IN UNLESS YOU WANT IT JACKED UP
Step 2 Press and hold BOTH Power/Sleep and Home buttons for 10 seconds
Step 3 Reply, if it works go to Step 3-A if not goto Step 3-B
Step 3-A Click "This solved my question"
Step 3-B Reply with what happend
Step 4 IRL-LOL -
Help: ipod won't connect, display screen reads do not disconnect
my ipod doesn't show up in iTunes and I've already uninstalled and reinstalled four times. When I connect it, it keeps saying "do not disconnect" and and the battery even looks low now when it was recharged not too long ago. Sometimes I could see it in the Windows My Computer when I tried to reinstall several times, but right now I can't. I cannot sync the songs I want since it doesn't show up in iTunes...
It used to work fine on this computer but recently my sister plugged her iShuffle into my computer to get access to the songs I have. Now when I plug in my ipod mini, it doesn't show up and I can't sync more songs.
Twice after I reinstalled iTunes, it showed up and then acted as if it was copying the songs, but when it finished, nothing was there...
Another time it froze on me,but now it is unfrozen.
I currently have nothing on my ipod.. not even my old songs
I've already tried all the options in the help section relating to this topic, but nothing works...
Please help!
Thanks
hp pavilion ze4125 Windows XPIf you don't have iTunes installed, it will just sit there saying do not disconnect. Is the little charging lightning bolt on the upper corner or does it eventually change to a plug symbol? If so, it is charging fine. Now all you have to do is manually eject it from the Windows environment.
In the future, if you configure the iPod to Enable Disk Mode, it will show up as a disk drive on the computer and you can eject it as such. Right now, you should still be able to find the device on the system and eject it.
Patrick -
HELP Ipod won't reset or restore or show when plugged into computer
I've done everything it's told me to. From the 5 r's on. My Ipod was playing then stuck, I turned it on and off again and now its frozen in the photo section. I won't do anything, nor will it show up on my PC (windows) when plugged into my computer. HELP....Thanks!
MellisaCheck these out.
iPod won't turn on.
The Five Rs.
If this is brand new, you might want to think about returning it for an exchange. You shouldn't need to fool around trying to solve this issue with a brand new unit. -
IPod Won't Even Load - Please Help
The other day I plugged my iPod up and loaded iTunes, to find I needed an update. I proceeded to update my iPod only to be told [By iTunes] for some odd reason it needed to be restarted. For some reason it won't restart and everytime I go to start my iPod up, it loads the Apple logo and just stays there. I've manually tried to restart it numerous times, and it won't do so. I plugged it into my computer to have a message appear reading 'very low battery, please wait'. I've been waiting for almost 2 hours now. It goes from the 'very low batter, please wait' screen to the glowing Apple logo. It's been going back in forth every minute or so for the past 2 hours. Please, please help!
Hello Everyone,
Although this resolution seems ingenious I must let you know that exposing your iPod to freezing temperatures can cause serious harm and it will void your warranty. Please see the following excerpt from the iPod Safety Guide available at Apple.com.
Keeping iPod within acceptable temperatures
Operate iPod in a place where the temperature is always between 0º and 35º C (32º to 95º F). iPod play time might temporarily shorten in low-temperature conditions.
Store iPod in a place where the temperature is always between -20º and 45º C (-4º to 113º F). Don’t leave iPod in your car, because temperatures in parked cars can exceed this range.
When you’re using iPod or charging the battery, it is normal for iPod to get warm. The exterior of iPod functions as a cooling surface that transfers heat from inside the unit to the cooler air outside.
Have a great day! -
My ipod classic has stopped working, won't even charge. why?
my ipod classic has stopped working suddenly and now switch on or charge, any ideas?
The community need more info, from you to be of any help.
Stopped working?
1. What do you see on the iPod screen?
2. When was the last time you charge it successfully?
3. How old is your iPod?
4. What version is your iPod?
5. When was the last time your iPod was working?
6. Are you using a Mac or Windows iTunes?
7. Which version of iTunes are you using?
As you can see in the discussion list, some Post don't get a response, as the regulars don't know how to help without the relevant info.
Have a nice day!
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