Need help... IPOD won't start up

I was wondering if anyone had any suggestions.
I updated my IPOD the other day and it was working fine.
Now this morning I tried to turn it on and the little Apple shows up and then it turns off.
I've tried every way I know to reset it but it still won't do anything.
I have it set up for my mac and I'm at work where I have a PC so i can't connect it, but I'm worried.
When you try to turn it on you can hear it start to warm up and then shut off when the icon disappears.

Anything helpful here?
iPod shows only an Apple logo and doesn't start up.
Only the Apple logo appears when turned on.

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Need help, system won't start up

Need help, system won't start up
When I turn on the system I hear a loud squeaking noise that could be coming from the hard drive, it does it for moment then a blank white screen appears w/ a tiny folder in the middle of the screen with a "?" blinking on and off on the folder. I never had any problems until now. What can I do, any suggestions.

hi capitala1,
+When I try to install the operating system to the internal drive, I don't see a destination option for that drive like I did for the external+
Do you mean that it doesn't show up when you try to startup holding down the option key, or that it doesn't show up in Disk Utility when started up on the external disk?
+...You think the drive is bad, if so, what can I do to retrieve some of the data off of it.+
Yes, it sounds like your hard drive is bad. Do you have access to techtools or Disk Warrior? either of these may be able to repair the drive enough to extract your info from it, if disk utility can't.
I know that there are shops that specialize in extracting info from bad hard drives, but they tend to be pretty expensive. I am sure others on this forum will be able to help you find one if you are interested.
PB
PS it isn't going to help this time, but remember in the future, backup, everything important to you regularly!

Idiot needs help-iBook won't start up

Ive read a few topics that are similar to my problem but not really clever enough to get it working.
Yesterday i was using my iBook (had it about 5 years now with no problems at all) and i had a grey/black screen come up that said 'restart computer' so i turned off the iBook,now it won't start up at all.
Ive tried removing and re-starting numerous times so far with no results.
Ive tried safe mode too,but i'm not getting a chime when pressing start,so don't know when to hold shift down.
At the moment when pressing start i get the Apple screen and the spinning gear,then it goes to MAC OS X screen and the loading bar,but when it reaches the end it just stays on that screen.
I really am a computer novice,its all above me even though i'm 44!!,i love my iBook and don't really want to get another one just yet,plus all of my photos are still in iPhoto on this laptop. All other items i have on desktop too i don't really want to erase,my iTunes is stored on an external HD so thats ok,but any help would be appreciated.
I'm just going to try and locate the original disc that came with it,to try re-starting with that to see if i get any joy.

HI,
i'm not getting a chime when pressing start
iBook,now it won't start up at all.
Not a good sign. Hopefully the startup disk isn't failing, but be prepared just in case.
Go here for help for Isolating issues in Mac OS X
Carolyn

Need help--Classic won't start

I still have a couple of OLD apps that require System 9. When I attempt to open either of them I get the "Classic is starting" progress bar, but it never quite finishes. I can start Classic okay with extensions off but then I can't use the printer, and my old copy of Photoshop Elements won't load no matter what I try. I get an error message when I try to run "Install Applications and Classic Support" from my installation disk. I really don't want to part with the $$ for System 10.4 AND two new pieces of software right now. Any ideas?

If Classic is booting with extensions off, that means that some preference or extension or control panel or control strip module has a problem. You can use Extensions Manager to turn off most of them and start up and see if the problem recurs. If so, then one of the extensions etc that you didn't turn off is the problem. If not, then one of those you did turn off is the problem. If you still have the problem, make a note of the extensions you've already turned off, and turn off a few more and try again. If you don't have the problem, turn on a few extensions and try again. Repeat until you have identified the problem extension.

NEED HELP. iPod won't even charge.

Every time I try and charge it, the Apple logo appears and then the sad iPod icon appears and it does it over and over again.
I have tried resetting and putting it into disk mode, and still nothing happens.
Does anyone have any ideas or suggestions?
Any and all help is GREATLY appreciated.

Don't worry: the sad iPod icon is a known issue. You can learn more about it online at http://docs.info.apple.com/article.html?artnum=61771.
If you have any other questions, I would call applecare or go to your local genius bar (apple.com/retail)

HT1212 Need help ipod has been disabled won't let me conect to itunes

Need help ipod has been disabled what do i do?

If you're unable to do the Restore, go into Recovery Mode per the instructions here.

Aaargh! So frustrating, another "My Ipod won't start" problem.

Hi there,
My 60gig video Ipod won't start. Yes, I've searched through other posts, the support pages etc to find a solution but to no avail.
I followed the 5 Rs (except the one that deletes all files), tried different usb ports, plugged the ipod straight into the wall, tried toggling thousands of time but no luck.
I believe the problem was cause by the battery being completely drained. I have tried recharging it using my comp, my girlfriends comp and straight into the wall. Still doesn't work.
Please help someone! Thanks in advance for reading and commenting.

Quite honestly if you've looked at these and nothing helps, it probably needs service.
My iPod won't turn on.
My iPod won't wake up.
iPod battery doesn't charge.

Help my IPOD won't start PLEASE HELP

It gives me the apple screen and then switches into the foloer with an exclamation point and i don't know how to get it out. I have tried restarting, and plugging it into the computer doesn't do anything. It is charged, please help.

Hello,
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/itunes/download/
For old and other versions of iPod updater for window you can get here
http://www.ipodwizard.net/showthread.php?t=7369
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iTunes 7 and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
http://www.ipodresq.com/index.php
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
Cant put it into disk mode
http://discussions.apple.com/thread.jspa?messageID=3786084#3786084
I think my iPod just died its final death
http://discussions.apple.com/thread.jspa?messageID=3813051
Apple logo & monochrome battery stay
http://discussions.apple.com/thread.jspa?messageID=3827167#3827167
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

IPod Won't Start Up at All

I have a 3rd-Gen 30GB iPod that I recently purchased used, and it worked perfectly for two days. I had the iPod plugged in and charging, and it was on it's normal "OK to Disconnect" screen. Without thinking about it, I did a hard restart (pushed the power button, turned computer back on), and whilst waiting for my computer to restart, went to listen to my iPod. I went to Shuffle Songs, but all the iPod did was go straight through each file, not playing a bit of the song. I turned the iPod off, and then tried to turn it back on, but to no avail. I can feel, and to a lesser extent, hear the hard drive spinning, but the screen shows nothing. My computer seems to recognize the iPod when I plug it in, but it never connects. Is there any way at all to fix this?
Note: I have no local Apple store, so there's no way I can get this repaired.

See these.
iPod won't turn on.
iPod battery doesn't charge.
Your Windows PC doesn't recognize the iPod is connected.
iPod only shows an Apple logo and doesn't start up.
Putting iPod into disk mode.
Restoring using disk mode is often the key.
If none of the above help, it will need service.
You can arrange online service here.
Service request.

IPad is full but says it needs charging and won't start

After charging my iPad all night long from a wall plug in sleep mode, it says it needs charging when I unplug it and won't start. Even holding the two buttons doesn't do anything. I know it's charged because after leaving it unplugged for some time (can take from a quarter of an hour to a whole day) if i reset it, it miraculously decides to work, and when it does, the battery level is at 100%. This is a real pain.
Anyone else has had the same issue? Any idea how to fix it?

Work through the tips in http://support.apple.com/kb/YS3281 and see if that helps. If not, a visit to an Apple store genius bar for testing by the techs would be in order.

NEED HELP IPOD WONT TURN ON AND WONT CHARGE ETC TRIED EVERYTHING

IVE TRIED EVERYTHING! PLEASE HELP!

Maybe you could actually describe what you have tried. "TRIED EVERYTHING" doesn't actually tell us what you've tried, so we have to start at the very begining.
Have you seen this;
iPod Won't Turn On

HELP Ipod won't reset or restore or show when plugged into computer

I've done everything it's told me to. From the 5 r's on. My Ipod was playing then stuck, I turned it on and off again and now its frozen in the photo section. I won't do anything, nor will it show up on my PC (windows) when plugged into my computer. HELP....Thanks!
Mellisa

Check these out.
iPod won't turn on.
The Five Rs.
If this is brand new, you might want to think about returning it for an exchange. You shouldn't need to fool around trying to solve this issue with a brand new unit.

Please help - iTunes won't start anymore: unknown error -69

Hello out there,
please can anybody help me: all of a sudden my iTunes won't start any more - it only shows a message stating an unknown error -69 and then quits.
I did not change anything on my system before that, so I just don't know what could trigger that...
I am using iTunes 7.0.2 on Windows XP SP2, both German versions.
Before posting this question I searched the archives and tried the following, all to no avail:
1. disabled "safe mode" in QuickTime audio options -> problem remains
2. set speakers to "stereo headphones" in Windows sound options -> problem remains
3. deinstalled iTunes, downloaded the installation file again and reinstalled it -> problem remains
4. deinstalled iTunes and QuickTime, downloaded QuickTime stand-alone version, installed this and afterwards iTunes again -> problem remains
5. deinstalled iTunes and QuickTime again, deleted all iTunes and QuickTime data folders, reinstalled everything again -> problem remains
6. ran a CHKDSK an the drive iTunes is on -> no problems found
It still won't start, always giving this unknown error -69.
Please, does anybody know what to do?
Any hints and help are much appreciated!
Thanks a lot
and best regards
Frank
PC Windows XP

See if this helps: iTunes displays a -69 error when syncing iPod

HELP! won't start up beyond apple screen

I've had my iBook G4 for about 6 months and I've encountered my first major problem. I've had several problems with my G3, but never like this. I've stumped the phone tech support and I need help.
My computer turns on normally, then flashes black screens, the gray screen with the mac face folder and question mark, then the blue screen with the apple in the middle like it's supposed to. Just when I think it's working, it shuts down. This happens every time, no matter what I do.
I've booted off the installation disk, and drive genius disc and it does boot up. But it won't let me repair or verify the disc! It says it needs repair but that there was an error. It will boot off my external hard drive and function fine.
Any ideas?!?!? I really can't afford to lose everything on my hard drive and I'm stupid enough not to have backed up my files in the last couple of weeks. HELP
thanks,
Audrey

Well, you could pick up an external firewire enclosure, empty; and after
you get the computer's drive replaced, put the old HDD into the enclosure
and see about getting a disk repair utility that may be able to gain some
access to your data; that may allow you to try and recover what is locked
up in the computer's old hard disk drive. Even a third-party disk utility may
be able to get a peek inside; unless the drive is truly totally fried.
You may have to ask and or search to find if there is a recovery utility
better suited to attempting to get your data off a failed hard drive. The
commercial recovery companies do get a premium per MB they retrieve.
Depending on the data and your need to get it back, this can be costly.
If you do get a FW external enclosure, be sure it can accept
both the laptop size HDD as well as a standard size; then you
can also use the enclosure with a new drive later on to backup
your stuff on a regular basis. Not all externals are equal; and
if your data is truly lost, you could just get a complete FW drive
unit for backup and tech repairs at home; for clones, etc, too.
Best of luck.

Frozen ipod, won't start up in itunes or in windows xp

I've a 5th generation ipod which is frozen, and it won't start up in itunes, nor is it visible in windows.... can somebody pls tell me how I get it work again.. I've allready downloaded the latest version of itunes..

Maybe you should try at "Connecting the Fifth Generation iPod to Windows"
http://discussions.apple.com/forum.jspa?forumID=807

Need help: windows failed to start

I keep getting a message that Windows failed to start: a recent hardware or software.....
then it gives me the option of windows recovery, or to start normally.
I have not had ANY problems with my laptop until yesterday when I got a new internet provider! Please help...my laptop is still under warranty (until Sept) but I really need to use it. school starts next week!

Which computer?
Turn it on and immediately press and hold the F8 key.
Can you reach the Advanced Boot Options menu?
-Jerry

Need help... IPOD won't start up

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