Need Help Lumia 710, local support can't handle th...

Hello, i got a 'challenging' problem. In my country, when someone want to join specific internet package connection they have to register with their phone.
the workflow should be like this:
1. press/call in specific format (for me its: *100#)
2. choose the package through keypad
3. done
my problem is, when the package's list displayed i can't choose because the keypad/keyboard is hidden.
Any idea to solve this ? how to do this from lumia 710 ?
Thanks
Attachments:
lumia710.jpg ‏60 KB

You need to update your phone. This problem has been solved in latest software version.
update through Nokia care.
Moderator's Note: Part of the message was edited out. A tool only Nokia Care Points can use was provided. Such discussion is not allowed in the forum.

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