Need help! my lightroom mac is dead

My Lightroom 1.4 was dead eailer. So I use appzapper deleted the main file, pilst file, and the pkg file uner library/receipt.
I reinstalled Lightroom 1.3. However, nothing happens. It hangs after the start screen and rest of it will not show up....
Can anyone let me know how to make it running again? I have a assignment to finish tomorrow,,,

I can't even get it to respond to reinstalling 1.3. I followed the Adobe suggestion to delete the program and reinstall but Leopard says it's still on the drive and won't let me install 1.0 from the CD or 1.3 from the download. I did all the basics recommended as described by John McW, too. What's happened? It worked this morning but after the Mac software update of today I can't use the product and I've got a lot of work to process! HELP!

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I need help installing Lightroom 5. I tried the trial and it does not have an uninstall feature. Thus, I'm trying to activate with my new $9.99 per month subscription and it simply will not work. Very frustrating you already took my money and no results

I need help installing Lightroom 5. I tried the trial and it does not have an uninstall feature. Thus, I'm trying to activate with my new $9.99 per month subscription and it simply will not work. Very frustrating you already took my money and no results, and very difficult to get help.

Lightroom Trial uninstall wrote:
Very frustrating you already took my money and no results, and very difficult to get help.
Just for clarity, "we" haven't taken your money - this is a user-to-user forum, and you're not talking to Adobe.
Like Rob I'm a Windows user, and - like him - I thought "uninstalling" on Macs was simply a case of trashing the application. Google would seem to concur.
Not really a Lightroom/Adobe issue, then?

Need help for Lightroom Print&Web Templates

Hi,
I have just downloaded/installed my official Lightroom version (Mac OSX 10.4) and I have realized that there is no Print nor Web Templates accessible in the Template Browser section. I think I have done a mistake since I have erased completely the files from the beta4 version (including obviously the libraires containing those templates) before installing the official Lightroom V1.
Can anybody tell me where/how to get those original Adobe Templates files again. I have tried to re-install several times the V1 version but it does not help. Thanks a lot in advance for your help.

They were in User/Libray/Adobe Lightroom, no at User/Library/Application Support/Adobe/Lightroom
Don
Don Ricklin, MacBook 1.83Ghz Duo 2 Core running 10.4.9 & Win XP, Pentax *ist D
http://donricklin.blogspot.com/

Graphic Design major needs help choosing a Mac!

I'm a Graphic Design student, and I'm about to purchase my first Macbook Pro. I need to know the minimum specs my Mac needs, without sacrificing performance. I'll be running multiple Applications/Programs simultaneously without stalling or crashing. (ie: Photoshop, Illustrator, Indesign, Internet with lots of tabs, music, and occassionally whatever program they'll use for my animation class.) I have a MyBook external terabyte, so saving large projects won't be an issue. Also, I kind of want to have an internal CD/DVD drive, but if that sacrifices performance way too much, I can get an external.
I've been offered this used MBP that is one year old, for a reduced price, http://www.apple.com/macbook-pro/specs/ (See the specs for the 13" for $1199), but will it be enough? Even if I buy more RAM and install it myself, will the processor be fast enough? Will everything else be enough?
Here's the link comparing all the new MBP's, http://www.apple.com/why-mac/compare/notebooks.html , some of which can be upgraded for an additonal price. Is it necessary to purchase one of these? Which one? Is Retina Display necessary? Performance is more important to me than money, but I don't want to just get an excessive amount of GHz, RAM, etc...that I won't even need. Can anyone help?

Your link to the Best Buy MBP does not work for me but I looked on the best but website and found the only 17" MBP, model MC725LL/A, which is an early 2011 MBP. It does not say which CPU it has, a 2.2 GHz or 2.3 GHz. Either way the price is the most attractive.
If this is left over and not an open box, it probably represents the best value in that respect. I would establish if it is really new and what CPU it has before committing any funds. I note it has Snow Leopard as the OS which has been supplanted by Lion and Mt. Lion. You might think that this is a negative, but it really is not. You may always install Mt. Lion at a later date ($20) if you feel you have to. I have a late 2011 17" MBP which came with Lion and I have also installed Snow Leopard on it. Snow Leopard is the most efficient OS that Apple has offered and I do not consider obsolete by any means.
Though Apple says that 8 GB RAM is the maximum, all 2011 MBPs will accommodate 16 GB. I have that in my MBP.
There is one point that you should seriously consider. That Is the Glossy vs. the Anti-glare display. It would be best that you go to an Apple store and look at them side by side in order to make an informed decision. I have a MBP with the Glossy display, my first one, which I like but the second one I got has the Anti-glare and that in my opinion is the more practical. The newest one is also Anti-glare. I have heard it said by serious photographers that the colors are more accurate on the Ant-glare displays. It may be worth the price differential, but you have to decide. (That is another item that should be determined with the Best Buy option)
If you have any additional questions, just ask!
Ciao.

I need help update my Mac OS X version 10.4.11 to the most current software

we bought a refurbished Imac off the internet. I am not familiar with apple products. Can you tell me what I need to do to update my software. It appears that i should be able to update to 10.5 but I am not able to find it on-line. Thanks for any help you can offer me

HI & a warm welcome!
So we know more about it...
At the Apple Icon at top left>About this Mac, then click on More Info, then click on Hardware> and report this upto but not including the Serial#...
Hardware Overview:
Model Name: iMac
Model Identifier: iMac7,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.4 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 4 MB
Memory: 6 GB
Bus Speed: 800 MHz
Boot ROM Version: IM71.007A.B03
SMC Version (system): 1.21f4
10.5 can be found, but 10.6 is far cheaper.
Leopard requirements/10.5.x...
    * Mac computer with an Intel, PowerPC G5, or PowerPC G4 (867MHz or faster) processor
minimum system requirements
    * 512MB of memory (I say 1.5GB for PPC at least, 2-3GB minimum for IntelMacs)
    * DVD drive for installation
    * 9GB of available disk space (I say 30GB at least)
Classic/OS9 Apps no longer supported.
Trouble is Apple no longer sells it, check eBay & such for the Retail version, not the Gray Discs...
http://www.ebay.com/sch/i.html?_nkw=mac+os+x+leopard+retail+10.5
Snow Leopard/10.6.x Requirements...
General requirements
   * Mac computer with an Intel processor
    * 1GB of memory (I say 4GB at least, more if you can afford it)
    * 5GB of available disk space (I say 30GB at least)
    * DVD drive for installation
    * Some features require a compatible Internet service provider; fees may apply.
    * Some features require Apple’s MobileMe service; fees and terms apply.
Which apps work with Mac OS X 10.6?...
http://snowleopard.wikidot.com/
It's been pulled from the online store & Apple Stores, so you have to call Apple to buy it, last I heard.
Buy Snow Leopard > http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
Call Apple Sales...in the US: 1-800-MY-APPLE. Or Support... 1-800-275-2273
Other countries...
http://support.apple.com/kb/HE57

I need help with my mac mail account password!

okay. so i came home one day after work, and i went to check my mail. there is a squiggly line next to my inbox. i tried to send a message, and a box popped up asking for my account password. now i only use two passwords - one is a word with numbers, and the other is just a word. i entered both, and was told they were incorrect. i'm stumped. am i going to have to start a new account? is there a way to change the password and still get my mail? would someone please help me out? thanks in advance to anyone who does.

Well, then maybe Mail is corrupted, so let's try to fix that. You'll need:
1. your Mac OS X installation disc.
2. a copy of Pacifist.
3. confidence and patience.
First, quit Mail, go to Users/your username/Library/ and copy the Mail folder to your Desktop; then download Pacifist using the link above.
Next, insert your Mac OS X installation disc, open it with Pacifist and browse the contents of the Optional Installs folder until you find the installer package for Mail, then open that Mail package.
Select the top-level of that package in the Pacifist file listing and click on the Extract button in Pacifist and choose your Desktop for the destination. When that is finished, move the newly extracted copy of Mail to your HD/Applications folder. Choose "Replace" when it tells you there's already a newer or older file there with the same name.
Quit Pacifist, open System Preferences and use Disk Utility to Repair Permissions; then quit System Preferences, logout and log back in, then try starting Mail and see if that resolves your problem.
Mulder

Need help installing Lightroom 5 upgrade on a new computer

Hi all,
On Mac #1 I have Lightroom 5, which was upgraded to from Lightroom 4. I have noted down a full v4.x licence key and a v5.x upgrade key, and these worked on Mac #1.
I now want to install Lightroom 5 on Mac #2. I can install and activate v4 but when I install v5 it doesn't offer me an upgrade activation. The only licence it seems to want is a full v5 one (it doesn't accept my v5 upgrade key).
How can I get LRv5 installed on the new computer?
Thanks,
Chris

Thanks Kglad, that worked.
I was downloading the full trial of LRv5, but what I needed to do was go into my account and hit the download button next to the upgrade order in my order history. This downloads a different installer.
I'm happy now --> :-)

Need help with new Mac Pro (2012)

Hi for everyone!
Few days ago, I bought a new Mac Pro (Mid 2012) MD770LL/A for my recording studio. The workstation is really powerfull and silent, but it has one major problem for me: computer comes with pre-installed Mac OS X 10.7.3 Lion, and as I understand, I can't install Mac OS X 10.6.8 on this machine. In this case, some plug-ins and instruments, that critical for my works are unavailable for me now. For example - MusicLab RealGuitar and RealLPC thru the VST to RTAS adapter (I'm using Pro Tools in my studio) don't working correctly on a Lion OSX. Unfortunately, I can't find any solution, to fix it... Even on an official support website of that software developers. Secondary, I still need Rosetta for some applications.
In that situation, my studio can't fully work.
So, what I should do??? WHY is officialy impossible to install Mac OS X 10.6.8 on a new Mac Pro, if its components is absolutely identic with Mac Pro 2010, that supported Mac OS X Snow Leo???
Thanks!
With a big hope for a help!
Alexey

Hi!
Good news for anyone, who wants to install Mac OS X 10.6.x on a Mac Pro 2012!!!
As it turned out, the original installation DVD disc from the Mac Pro 2010, fully compatible with Mac Pro 2012! The images of DVD is quite possible to find on the Internet. Just checked on my system - boot from the fresh-burned disc, and Mac OS X 10.6.4 installed without problems! After that, updated to 10.6.8 - and it works!
Personally for me - it is great news!
Everyone have a nice day! Thanks!:-)

Need Help Upgrading Old Mac

I have a macbook pro 15.4 Inch purchased in 2007 *The first intel based mac i believe- But im having trouble upgrading- I tried to upgrade to Snow leopard 10.6.8 (im on 10.5.4) now and i need to upgrade desperatley to run programs i use, The body of the computer (keyboard is shot so i use an external keyboard) when i downloaded different DMGS of snowleopard-i cant get any of them to work and do a DMG instal as you normal would. I tried my original (INSTALL Disks that the my computer came with to an archive install- but the drive kicks the dvds out once i hit option - to try to boot the disk when the computer starts up (the computer's body is ****** but it works ok- it has to be plugged in all the time) but i dont know how i can update my system i even tried snow leopard 911 - but even when i put it on a 4GB hard drive and tried to boot from my little thumb drive (by pushing C on start up) it just started up regularly. I was gonna take smewhere to have an archive install but it would cost me 120.00 per the visit (since this computer isnt worth much and i just need it to be able to run until i get a new one in 2013) - Ive done everything tested the PRAM , done a "C" and even option boots it to EFI mode, which i dont want ive downloaded mutliple DMGS of snow leopard and they dont work , i just want to upgrade!! - Can you help!! if you have ANY solutions
<Email Edited By Host>

I'm not sure where you're getting dmg files of Snow Leopard - it was only ever released on disc. You can order it directly from the Apple Store on disc here - http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard. If your optical drive isn't working, you'll just have to get a fairly inexpensive external optical drive to install the upgrade.
It really sounds as if your machine is shot. I had a 2006 model (which was actually the first Intel MBP) and it's still working. But I took care of it. Sounds as if you've been a little rough on yours.
I'm not certain that the SL update is going to do you any good - but it's worth a try, I guess.
Clinton

I need help cleaning a mac without installing any kind of software

Hi my girlfriends Mac computer is lagging and cannot be cleaned, Its currently updating but a very slow rate. It is possible that one of her family members may have opened a Virus. Nothing moves or works but i need something that dosent require installing. For example on Windows you can open the run box and type in a simple Clean Manager and it cleans all old junk files. Is there something similar on Macs that could help me.

The first thing to do is diagnose the problem and not try
treating the symptoms.
First, open Activity Monitor and look at how much memory
is installed and how much of it is being used. Also, look
at the amount of PageOuts (or swap used if Mavericks).
Also, in activity monitor, look at the CPU tab and click
the %CPU to sort the list in highest usage down. See
if there is any item using an unusually high amount of CPU.
Next, how much free disk space is there?
In addition, since others have access to the computer, something
may have been installed by them that is slowing things down.
To this end, boot the computer in safe mode (hold down shift key
when booting). This disable all 3rd party drivers and add ons
and also disable startup items. If things speed up in this mode
then will need to do further troubleshooting to find out the culprit.
Note that booting into sake mode will also clear system many
caches so bootime may be a little slower doing this.

Need help with my mac pro model # a1188

help please i installed a second hard drive in my mac that had windows on it and now my mac gets stuck on the white screen with the apple logo and and a gear turning i tried the command r and now it goes to that screen with a progress bar and shuts down after a few seconds id did take out the second hard drive please help

Your best bet is DiskWarrior, you need the CD/DVD though.
http://www.alsoft.com/DiskWarrior/
http://supportdb.alsoft.com:591/FMPro?-db=alsoftsupport&-format=alsoftsupport-qa .html&-lay=main&-sortfield=Date&-sortorder=descend&Keywords=hfs&Product=DiskWarr ior&-op=lte&Date=%2F%2F&-max=15&-token=176&-find=
http://www.alsoft.com/diskwarrior/details3.html

HELP! I need help with my Mac Mini G4

I have Mac Mini, and it ha OSX 10.5.6 installed. The x,-,+ signs are the colors they should be, but they dont show what they are when I mouse over them.. I have no idea how to fix this, cause I just got the computer. ALSO, it didnt come with any restore media, and the HD is a 40gb and there is 13gb free. I looked for Pics and documents, and there are none.. What else can it be??
Thanks, and PLEASE HELP!
Sincerely,
Ryan (Mac Newbie)
Message was edited by: ryn_adamson18

If the computer is second hand, some sort of UI modifications could have been made which disabled or changed the behavior of the window control buttons.
To help make some drive space, you might need to clear out some caches on the system. The application OnyX can help you with tasks like that and many others (possibly including fixing your window button behavior). To clean a bit more space, I suggest using Monolingual to remove languages you don't need, and you can also remove processor architectures you don't need - but be sure which architecture you have before you use that function.

N00b needs help setting up MAC OSX Lion Server for email.

I recently purchased a Mac Mini running OSX Lion Server and I really don't understand how to set it up as an email server (which was my main goal). Eventually I'd like to set it up to host just about everything else, but I can't seem to figure out how to set up my router and MX records to point to my server in order to host imap mail. I do have a static IP by the way but this N00b is confused... Please help!

Funny you should ask, because I have been spending the day trying todo the same. I just need to know what to enter into my mx record in network solutions. I can send mail, but I can't receive it just yet. Any help would be great.

I need help with my Mac OSX 10.5.8. How can I use and install Flash Player 11.7?

From one to another day it wasn't possible to watch videos from certain TV channels in my browser (Firefox, but I think it doesn't matter).
I have Mac OSX 10.5.8 and don't know how I can use Flashplayer 11.7. Do I have to upgrade to Mac OSX 10.6? Does it really work then?
Or is the technical progress so fast, that if I upgrade to 10.6, they invent a new Flashplayer and I can't use it anymore? Do I have to upgrade maybe even to Mac OSX 10.7 and then OSX 10.8? I am confused...
It is really unfair, that a 5 year old laptop is too old to use normal equipement!
Can someone help me and tell me if my assumption is right?
Thank you very much!
Snootsy

Is this a PowerPC? See
What version of Flash Player should I use with my Power PC based Mac?

Need help with Intel Mac mini... potential logic board failure...

Hey everyone! For the past couple years, I've been using an Intel Mac mini which I was able to afford before rough times hit for me. It has been a champ for a long time, until recently. In the past week, the clock would lose time ever so often, and last week, whenever I'd try to power it up in the morning (as I shut it down every night), it wouldn't start up most times (meaning, you hit the power, nothing... no LED, no fan, nothing on screen, nada). After a while, I would somehow manage to get it to start. I assumed at this point, the lithium battery (coin type CR2032, not the traditional 1/2 AA purple battery) was shot. Since I'm in the middle of a job transition, I was waiting until I had time to put in a new battery, which I was planning to do this weekend. Then Wednesday happened...
I go to start it, nothing... A week before this, I started losing time and sometimes it would not boot. I figured eventually I would be able to start it since I was able to sometimes get it to start after a half hour or more. That didn't happen. So I decided to go ahead and swap in the new battery. I do that, power it up, nothing. I reset the SMC (same as PMU on the PPC Macs), to no avail. I reseated the RAM, and did everything I could think of, but it's deader than Elvis. I also had took the power supply to a guy who had a voltimeter. He said voltage was getting to all pins.
I went back and read some of the archives on this board. Someone mentioned something about a repair exception. It mentioned that sometimes if you call AppleCare (even if you don't have it) and ask for a repair exception, sometimes they'll agree to have the logic board replaced due to it being a documented problem. How true is this and who should I contact?
Can anyone suggest anything here? If I can't revive the mini, I may have to drag my iMac back out and try to set it up to run OS X. I can't no where near afford another computer at this point. I'm praying the mini can be fixed. I would appreciate any and all suggestions!
Thanks in advance!
Tommy

It does sound like the logic board has gone bad. However, there are no current repair extension programs open on the Mac Minis.
This page lists the open extensions:
http://www.apple.com/support/exchange_repair/
So that's not an option. I assume that the Mini doesn't have AppleCare (whoops.), so I would not count on Apple covering it, but it's always worth a shot. You can call AppleCare (1-800-275-2273) or visit your local Apple Store

Need help! my lightroom mac is dead

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