Need help on a Sony 5 disc CD player.

I have a Sony model no CDP-C231 5 disc CD player and it won't play at all anymore, also I hear a clicking sound coming from inside the player and when you put CDs in it now the door will not shut. I have no clue to whats going on with this device, it's always played with no trouble until 2 days ago.
I wanted to know if anyone has experienced this same problem and what you did to fix it, any advice would be appreciated. Thank you.

If you experience difficulty with the disc tray opening or closing, follow these steps to try to resolve the issue:
Turn off the disc player.
Unplug the power cord from the AC outlet.
Ensure nothing is blocking the tray from opening or closing.
Let the disc player remain without power for 30 seconds.
Plug the power cord back into the AC outlet.
Turn on the disc player.
Attempt to open or close the disc drawer or tray.
If the issue is not resolved after completing all of the troubleshooting steps, service will be required .
Click here and follow the steps to troubleshoot the playback issue.
If my post answers your question, please mark it as "Accept as Solution"
http://bit.ly/Win-4K

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