Need Help on User decision step in BPM

Hi All,
I have a requirement to design the user to to system interaction in a partiular scenario. I am trying to use the User decision step in BPM available in PI 7.1 server. I have used the User decision step and filled all the parametes as given in the sap documentation. When I am trying to execute the scenario, The outbound process is succesful but stops at the BPM workflow at the User decision step with the message (No Agent ready) .
Can anybody help me in solving this issue.
Thanks in advance,
Kalpana

Hi Shabarish and Swarup,
I have defined the relevant user in the Integration directory , also made sure that the user entered is defined on the integration server and there are not restrictions on the defined user. The workflow log is as follows:
Workflow              File2File_BPM1
Workflow instance     File2File_BPM1 http://File2File_BPMdemo
Instance number       000000001046
Start date            30.12.2008     Started by            WF-BATCH
Start time            11:33:36       Current status        In Process
View: Workflow chronicle
Error       St Task                                          Result                                   Date       Time     Processing time
Error Agent                     Executed Action                          Date       Time     Object               Object Name                    Object 2             Object name 2                  User Context
File2File_BPM1 http://File2File_BPMdemo       Workflow started                         30.12.2008 11:33:36               -1s
WF-BATCH                  Start message received                   30.12.2008 11:33:36 MIAB_BPM_OB2 / http: C532A7AB4D284B9011C0B0C7F8AFB                                                      WF-BATCH
WF-BATCH                  Workflow started                         30.12.2008 11:33:36                                                                                WF-BATCH
WF-BATCH                  Events Dispatcher Active                 30.12.2008 11:45:36 MIAB_BPM_OB2 / http: 597B946347C148AD03988B5D8BE2C                                                      WF-BATCH
WF-BATCH                  Events Dispatcher Active                 30.12.2008 11:45:37 MIAB_BPM_OB1 / http: 6E0E09EE977E4F333D02DDDAE9A52                                                      WF-BATCH
WF-BATCH                  Events Dispatcher Active                 30.12.2008 13:48:07 MIAB_BPM_OB2 / http: 9F5491FD9BC642E50486A6FED89DA                                                      WF-BATCH
WF-BATCH                  Events Dispatcher Active                 30.12.2008 13:48:07 MIAB_BPM_OB1 / http: 1AE5BB06D72341AD01F8C45E6AA7E                                                      WF-BATCH
WF-BATCH                  Events Dispatcher Active                 02.01.2009 05:34:58 MIAB_BPM_OB2 / http: CD698CDE5606436811BAB330011AF                                                      WF-BATCH
WF-BATCH                  Events Dispatcher Active                 02.01.2009 05:34:59 MIAB_BPM_OB1 / http: 2D82C00C16E0447F1DF3B133470AD                                                      WF-BATCH
'Good'{TYPE=SWFXST_STRING}'BAD'{TYPE=SWFXST                                           30.12.2008 11:33:37                0s         1046
WF-BATCH                  Dialog work item created                 30.12.2008 11:33:37                                                                                WF-BATCH
WF-BATCH                    EVALUATE_AGENT_VIA_EXPESSION           30.12.2008 11:33:37                                                                                WF-BATCH
I hope this can help you in identifying the error.
Thank you,
Kalpana

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Container variables in User decision Step in BPM

Hello,
I am using User decision Step in BPM.
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If I use container variables in "Title for Display" the BPM is activated successfully but status in SXI_CACHE shows 99.
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Hi Shabari, did you follow the steps for declaration of variables as in [SAP help for user decisions|http://help.sap.com/saphelp_nwpi71/helpdata/en/42/c2a19fb4511d65e10000000a1553f6/content.htm]? How did you define your variable?
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User Decision Step in BPM - PI 7.1

Hi All,
I have posted a wiki for User Decision step in BPM in PI 7.1, Please go through it and post your queries, suggestions and comments here.
The link for same is under:
Part1 - https://www.sdn.sap.com/irj/scn/wiki?path=/display/xi/userDecisionstepinSAPPI7.1-Part+I
Part2 - https://www.sdn.sap.com/irj/scn/wiki?path=/display/xi/userDecisionstepinSAPPI7.1-Part+II
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Hi Sachin,
Nice job,
During my practice on this scenario. I have got an error please kindly guide me on this, may this error also clear for the others
*I got an error on SXI_MONITOR as:*
<?xml version="1.0" encoding="UTF-8" standalone="yes" ?>
- 
- <SAP:Error xmlns:SAP="http://sap.com/xi/XI/Message/30" xmlns:SOAP="http://schemas.xmlsoap.org/soap/envelope/" SOAP:mustUnderstand="">
<SAP:Category>XIAdapter</SAP:Category>
<SAP:Code area="BPE_ADAPTER">UNKNOWN_MESSAGE</SAP:Code>
<SAP:P1 />
<SAP:P2 />
<SAP:P3 />
<SAP:P4 />
<SAP:AdditionalText />
<SAP:Stack>No object type found for the message. Check that the corresponding process is activated</SAP:Stack>
<SAP:Retry>M</SAP:Retry>
</SAP:Error>
The trace of the error as:
<Trace level="1" type="B" name="CL_XMS_PLSRV_CALL_BPE-ENTER_PLSRV">
<Trace level="1" type="T">could not create BPE proxy for message, no XML object definition found for message 72485F6BFC78416A29EEE3EE10D09BCE</Trace>
</Trace>
</Trace>
<Trace level="1" type="System_Error">Error exception return from pipeline processing!</Trace>
<Trace level="1" type="B" name="CL_XMS_MAIN-WRITE_MESSAGE_TO_PERSIST" />
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User Decision step in BPM

Hi,
I have requirement.PI is reading data from source and after transformation sending one mail to approver .If Approver approves it then messgae will be sent to target system.For approval and rejection ,I am using user decision step in BPM.
My question is if approver approves reqest in 15 days ,then what will happen in SXMB_MONI,Will the message got failed?

PI should not be used for such scenarios.
The User Decision step in BPM is merely thought for PI admins, if a message should retried or skipped. Not for end-users.
Create a Wokflow in ECC or similar.

Need 2 Multiline elements for user decision step

We are on SAP R/3 Enterprise version.
I have this requirement to find agents based on the agent type and work center field. So I created a responsibility rule for each type of agent type. The responsibility rule is keyed on the work center, and HR positions are mapped to each responsibility rules work center field.
We have 50 agent types/responsibility rules, 60 work centers, and 1 or more positions for each agent type and work center combinations. Due to the total number of positions, I prefer to use 1 responsibility rule per agent type for ease of maintenance.
I have a FM that reads the responsibility rule based on the agent type and work center field and retrieve the agent_list. I used this FM/method/step prior to my user decision step and pass the agent_list to the UD step via container.
In my user decision step, the Other tab does not have Multiline element for me to enter my agent_list. So I cannot use &agent_list[&_WF_PARFOREACH_INDEX&]& in my user decision agent assignment expression field.
In my last job, we have SAP ECC 5.0, the UD step has a Misc tab that has Multiline element, but our current SAP R/3 Enterprise version does not have Misc tab, it only has Other tab.
Question:
1. How do I use [&_WF_PARFOREACH_INDEX&] without Multiline element for agent_list in UD step?
2. I have to use the same way to retrieve my LED_agent_list as well, so I need 2 Multiline elements in my UD step. But normally in Other tab, it allows you to define only 1 Multiline element. How do I get around this restriction?
3. My last resort is to use 1 responsibility rule, then I can use the rule in the agent assignment. If that is the case, is there any limit on the number of entries in the rule?
Thanks.
Amy

Sorry, I posted to the wrong forum.

Can we display custom error message in user decision step screen.

Hi,
My requirement is to display error message when approver selects reject button in user decision step.
based on some condition i need to display error message in user decision screen when approver tries to
reject .
Please help
Thanks,
Phani

Hi ibrahim,
Thanks for your Replay.
steps
1. cretae global class with interface IF_SWF_IFS_WORKITEM_EXIT.
2. cretae Event with importing parameter.
where i need to call EVENT_RAISED method ,do inned to call that method in
IF_SWF_IFS_WORKITEM_EXIT ?
how SWRCO_EVENT_AFTER_EXECUTION value is passed to method EVENT_RAISED ?
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phani

User Decision step type

Hi,
I have developed a WF for 'Notification of Absence'. In this, a leave request is sent for approval.
When the leave request is Rejected, the creator has to make a decision (User Decision step type used) as to 'Withdraw' or 'Update' the request. But in the inbox of the creator, there is no option for "Withdraw' and 'Update'. What could be the reason for this? Am i missing something?
Thank you for your time.
Ajay

Hi AD,
are you trying to process anything else after the Decision Step in your WF definition ?
If yes, then what are you trying to process after it
If no, then try what JMB said, GUI problem, I doubt that but you can try as you need to resolve it.
Did you try removing the buffer ?
Hope it helps.
Aditya

User decision step execution from UWL

Hi,
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Please check this SAP help [document|http://help.sap.com/erp2005_ehp_04/helpdata/EN/44/b7047434d91578e10000000a114a6b/content.htm]
In SWFVISU the two mandatory parameters that you need to consider are
APPLICATION -
> <application name>
PAGE_ID     -
> page1.htm/ default.htm.
<ItemType name="uwl.task.webflow.TS<XXXXXXXX>.SAP_ECC" connector="WebFlowConnector" defaultView="DefaultView" defaultAction="launchBSP" executionMode="default">
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          <Properties>
            <Property name="CustomerNamespace" value="sap"/>
            <Property name="Namespace" value="sap"/>
            <Property name="Application" value="<app_name>"/>
            <Property name="PageId" value="page1.htm"/> " case senitive
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Cancel and keep workitem in ready state in user decision step

Hi,
In a user decision step,there is a default option 'Cancel and keep the work item'.
Now clicking on this option, the workitem goes into "Inprogress state"
whereas i want to keep the workitem in "ready state" after i click on the option 'Cancel and keep the work item'.
I am trying to modify the Process method of Decision Object type to incorporate this funcationality by using FM "SAP_WAPI_PUT_BACK_WORKITEM.
but im getting the error that this FM cannot be used at runtime.
Place where im trying to call this FM:
After the FM'SWU_PROCESS_MANUEL_DECISION'
I am getting the value of RESULT.
If result is SPACE or sy-subrc is not 00 then i am calling this Fm which takes Wi_id of the userdecision as input.
Kindly help
Regards

Hi,
Let me ask you this. Why you need to have this in "Ready" state, Not in "IN PROCESS" state. Anyway, the witem is still there in the user's inbox, and if you have any deadline monitoring, then this is also taken care with "Cancel and keep xxxx". So, i think, functionally you'll still be better with the existing functionality.
And, with all this, if you are still trying to change, then i think it's NOT possible. If i understand correctly, you are trying to use the FM "SAP_WAPI_PUT_BACK_WORKITEM" within the PROCESS method. And, if you understood the functionality of how this works, you are trying to set the status of the SAME witem for which you are executing the PROCESS method.
THe way i understand the behind-the-scenes process, once you make a decision and save, this method is the one which in turn sets the witem status. And within that, you CANNOT capture the status as it is yet to be posted to the Witem tables.
Probably, after this decision step, use a different background task with the above FM to set the witem status to "Ready", BUT NOT IN THE SAME METHOD of PROCESS.
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Hope this helps you. Reply,if you need more info.
venu

Problem in User Decision Step

Hi,
I am facing a strange problem where one of the User when he is trying to process a work item (User Decision) he gets a blank screen.
This work item is a User Decision Step. Only this user is facing the problem. At least the button Cancel and keep Work item
In Inbox button is also not visible.
He was earlier able to see the other buttons. Is it any authorization problem? Has anyone faced a similar kind of Issue.
I tried executing the Txn SWIA to execute the work item and see the problem .But I dont see the execute button to execute it as an administrator.
Do I need additional authorizations to be able to execute it? If so what are they? I am able to see the execute button in my QA sys.

This is an example of a question where you <u>definitely</u> should specify your release, and in your case also the GUI version.
I remember having some problems with the user decisions some years ago, and as far as I can recall it was in release 4.6C. Anyway, the problems only occured with the HTML version of the decision task, and it was caused by incompatible versions of an OCX file (Windows binary file containing reusable GUI controls as far as I know). SAP GUI had installed one version, and another application had installed a more recent version, which of course should not cause problems - but did.
So my advice would be to first try and turn off HTML in the decision task (it is an option (checkbox) in the personal workflow settings) and see if that helps. If it does, get a hold of the GUI install checker tool and see if there is a problem with a dynamically loadable module (DLL, OCX, ?).

URL in user decision step

Dear Experts,
I am using ecc4.7 version system. I have a user decision step. I want to display an url in objects and attachments section of user decision step. Ofcourse I found many similar threads from SDN. But they are not helping me with the solution. Please tell me how to achieve the same.
KR,
Bharath
Edited by: bharath padmanabhan on Dec 21, 2009 9:08 PM

Hi Bharath,
Have you displayed the URL in Attachmnt & Object of UD step?. If not try this,
If we need to display something, say URL in Attachmnet & object of UD step, we need to have a BO (instantiated) and the default method of the BO (mentioned in Basic data of SWO1) will be executed, if we click the URL in Attachment & Object.
I am not sure, whether you have any ZBO or not, if not create a ZBO and create a key field, this key field needs to hold the URL link. Then create a method, inside the method, call the FM- "CALL_BROWSER" by passing the Exporting para of FM (URL) as object-key-<key field>. Also in the basic data tab of the SWO1, give this Zmethod name in default section tab.
Now copy the std task of UD step and create a task container as same type of ZBO and create a WKF container as same as ZBO and instantiate this ZBO. And do the binding in the UD step,
<WKF container of ZBO> -> <Task container of ZBO>
Make sure before this binding, the WKF container of ZBO needs to be instantiated with the corresponding URL as key field. Now execute the WKF, you will find the Link in Attachmnet & Object and after clicking the link, it will direct to you the corresponding place. Let me know for any issues.
Regards,
Vinoth

Adobe form as attachment to user decision step

Hi,
i need to add adobe form as attachement to user decision step in workflow.
1. i created activity step which call business object method with parameters workitem id
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        ZSOFM <-----------------------------------ZSOFM (Method to task)
      Bindings 'Attach_objects' <------------- ZSOFM(Task to Workflow).
2. i created user decision step
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but when we execute first activity step in background i am not getting any PDF output .but when we execute same method from class i can see pdf data is coming is it due to user name WF-Batch.
when i execute activity step in back ground which will have sy-uname as WF-Batch i am not getting any PDF output data.
please help how to solve .
Thanks,
Phani

In transaction SWO1 create a z-object lets say zmyobjpdf (you might want to use it as a sub object of your standard object without delegation since they will probably have the same key).
create a method in that object calling the adobe form.
set it as the default method in the object header.
now create an instance of the zmyobjpdf in the workflow for example as an attribute of the original object) and transfer it to the decision task.
It will be displayed as an attached object pressing it will call the default method - your adobe form.
If your question was about how to create a function module to display the form see SAP Library - PDF-Based Forms

SOFM in user decision step - provide reason in UWL

Hello Everyone,
I'm working with a customer who wants to use a user decision step and add a reason for the rejection only. This step will be executed in UWL - since UWL doesn't support syncrhonous dialog chains, it can't be implemented by adding another step with SOFM. I have seen the 'template with attachment' in the user decision step, and have tried binding SOFM to the Reference in the container, but the user doesn't have the option.
Perhaps this could be implemented with a secondard amodal method - which checks the user decision code and only implements if the decision was rejected. I'd like to be able to put a condition on the secondary methods.
If you've done something like this, please let me know!
Regards
Ginger

Hi Ginger,
Unfortunately it is not only synchronous dialog chains, but also secondary methods that are not supported in the UWL, so you're stuck both ways.
Though, I have been told that the latest SP does support some kind of advance with dialog functionality (SP15 I think?).
At one customer we used a custom ABAP-based decision step which executed in a wingui session - thus synchronous dialog chains worked as long as every subsequent step was wingui based (which SOFM.CREATE obviously is) - worked quite well.
Let me know if you need more info.
Cheers,
Mike

User Decision step- Upon reject, auto-popup text for reason

In a user decision step, when the user clicks the reject button, open text for rejection reason within the workitem.
i have done the following
1) Create a new step
2) Create a task based on SOFM.CREATE
3) Binded WIOBJECT_ID => (append table) ADHOCOBJECTS
It works fine, when the user clicks the reject button a new work item with the reason for rejection lands in the user inbox, which when clicked brings up the doc.
I want to make it seamless for the user where as soon as the reject button is clicked, the document <b>should open right away</b> without a new work item in the inbox
Any help will be greatly appreciated

Hi
If you are using the portal/UWL then search the blogs for a solution otherwise give this a try, in your step definition for the 2 steps, go to the Details tab and tick 'Advance with dialog', this will work if you execute from the business workplace.
Good Luck!
Ravi

Error Handling in workitem---user decision step

HI Experts,
I have created work item through user decision step. In that decision i have given Approve & Reject Option
now when user click on Approve that i need to do some validation based on this i need to give error also at same time i dont want to complete that workflow...i want that after getting error user must recity that error and than come back again to inbox and execute that workitem... I tried it but i am not able to do this...can anybody pls provide the hint for this requirement.
Thanks & Regards,
Taran

Hi Pavan,
I am confused i your third point.
. In the Approved branch of the Decision step check for the condition , if it fails then raise the exception.that you have define in the Point 1. in the exception branch insert the logic so that the condition becomes true, after that step insert one more decision step.
how i 'll raise the raise the exception do i need to create and task or any other step.
also can you please explain below point in detail.
in the exception branch insert the logic so that the condition becomes true, after that step insert one more decision step.
also i am working into SAP CRM 2007 web UI environment.
Please advice.
Thanks,
Taran

Need Help on User decision step in BPM

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