Need help opening a pdf file

How can I get help opening a pdf file? I have been asking for help for over an hour now, I need this file, it is password protected,
and I have set a new password, with still no help, still can't get the file to open, just what do I need to do, it is my 2011 tax return,and
I need to have it. I hope someone cares enough to help me with this. I am so frustrated at this point, I just don't know where to turn now.
Janet Lechner
[email address removed]

What is your operating system?
What is your Adobe Reader version?
What is the problem when trying to open that PDF document?
Who password-protected that file?

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Message was edited by: eww
Message was edited by: eww

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Need help opening a pdf file

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