Need help opening Photoshop Elements 11; downloaded, but won't open, please help?

I recently purchased Adobe Photoshop Elements 11 an downloaded it, but it will not open. I receive a message that states that I need to 'uninstall' and then to 'reinstall'. How do I do this and where is the software available again to reinstall?
Thank you for your help!

If you are using a PC, then you use the Control Panel interface to uninstall most any software. To reinstall, you should be able to download it from Adobe's site. If you cannot find a link to download it via your account (log in and see) then you could also download and install the trial version and use your serial number from the purchase to activate it.

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I bought a canon EOS Rebel T5i. It came with photoshop elements 11. PS won't open my C2 raw files and says my camera isn't supported by the software I have downloaded 7.4 dng converter and I still can't open the files. What do I need to do?

You need camera raw 8.4 for your camera, if it’s Digital Rebel T5 EOS 1200D EOS Kiss X70. It is not compatible with PSE11; so it’s a bit odd if that software was bundled with the camera except that it will work with jpegs. I suggest you download and install the free Adobe DNG converter to convert your CR2 files to the Adobe universal Raw format and the DNG files will editable in PSE11(keep your originals as backups and for use in the camera manufactures software)
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Posted: Dec 26, 2006 6:34 PM Reply Email
I did all the things everyone suggested but no luck.
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Need help opening Photoshop Elements 11; downloaded, but won't open, please help?

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