Need help opening raw files.

I can't open raw files in elements 6 for mac even after downloading updates for my nikon d-90... any help would be appreciated.
Thanks

You need to download and install Adobe Camera Raw 5.1
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4059

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PSE 12: Mac need help opening RAW files

I downloaded the trial version of PSE 12 on a Mac OS X v 10.8.5 and I am unable to open the CR2 RAW files taken by a Canon EOS Rebel XS and loaded directly to the Mac.
The exact error message is, "Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw. Please visit the Camera Raw help documentation for additional information."
The Camera Raw plug in version on this PSE 12 is 8.2.0.94
In an effort to open these CR2 files, I downloaded the DNG Converter 8_2. This provided a similar error, "The source folder does not contain any supported camera raw files."
I believe that my camera is supported by PSE12 :
I plugged an external hard drive into the Mac which contains CR2 files from the exact same camera. The files were unloaded using a Windows PC and then saved on the hard drive. They open on the Mac using PSE12. No problem.
So, I am guessing that the problem is that I am a new Mac user. I have no idea where I should look on the Mac to figure out why the CR2 files directly loaded to the Mac won't open in PSE12 but files loaded to a WIndows computer and then opened on the Mac will open in PSE12.
Any suggestions?

Barbara B--thank you so much for trying to help me.
I finally have success! I discovered that I must use the Canon EOS Utility to download the files to the Mac. Not iphoto and not the Image Capture.
For anyone else who might need a link to the Canon Rebel XS EOS Utility, I found it here:
http://www.canon.ca/inetCA/serviceDetail;jsessionid=DC83C78ACE20A8EA2FFB19AFB974A352.estor eProd?m=load&directLink=Y&mid=2762B004&type=D&opt=1

Help opening raw files in PSE 13

Hello,
I upgraded PSE 13 from PSE 9. I was using PSE 9 with my Nikon 600 (because I couldn't open the 600 raw files in PSE 9) by using the Adobe DNG converter. This was working fine. Since upgrading I can't open any Nikon 600 raw files in PSE 13 nor can I open the converted DNG files. It only recognizes jpeg files. The "Open in Camera Raw" option in the File drop down menu is also grayed out and can't be selected. I've tried the "updates" option from the Help menu and ran the updates, shut down PSE13 and also shut down computer and it still isn't working. Wondering if I need to download a new ACR but can't find any that support the Nikon 600. Any help would be appreciated!

Thank you for your help.
When I do the "Help" drop down menu there isn't an option for "adobe plug-in" just "about plug-in" which doesn't list any options that seem to help when clicking on and none that say Camera raw.
I read the manual instructions for downloading and am currently downloading the zip file; it is about 70% done. Will this help?
This is what I'm referencing:
These instructions were originally written to install ACR 8.2 for PSE11, but have been updated to install ACR 8.3 with PSE12. While ACR 8.3 RC would work with PSE11, ACR 8.3 final will not. Only PSE12 will host ACR 8.3.
ACR 8.3 will work with PSE12 to open 70D files, but on an older Windows OS like Vista or XP there is no compatible installer, so a manual install is the only option. I should also say that the process outlined below does work on my Windows 7 64-bit computer, but I also have PS-CS6 and PS-CC installed on it, so it is possible that ACR 8.3 is dependent on something that wouldn't exist on a computer with only PSE installed on it, but someone else will have to confirm that.
I was able to get 70D files to open in ACR 8.3 on PSE12 by doing the following:
Download the ACR 8.3 for Windows update for PS-CC via the direct download link on the Adobe Blog - in the future this link will likely contain links to only newer versions of ACR but the process would be similar:
http://blogs.adobe.com/crawlspace/2011/03/keeping-photoshop-up-to-date.html#notconnected
Unzip this downloaded setup.zip to a folder somewhere.
Inside the files from that zip is a folder called payloads \ AdobeCameraRaw8.0All-031213015928.
(Note that for future versions of PS and ACR the folder name will be different at the end, but the general format shold be similiar, and the important thing is that this is the folder without x64 in the path, because at this point PSE is a 32-bit program so we need the 32-bit version of the plug-in. At some point in the future, PSExx may be 64-bit and the approporiate file or files could be the 64-bit version for the 64-bit version of PSE. This zip file is for Photoshop which has both 32-bit and 64-bit versions so there are both versions of the plug-in as well.)
Inside that folder is another ZIP called Assets1_1.zip so unzip it somewhere.
Inside Assets1_1.zip there is a file called 1003. This is the largest or perhaps only file in that zip and is the plug-in you need.
Copy this 1003 file into the existing PSE12 camera raw plug-in folder:
C:\Program Files (x86)\Common Files\Adobe\Plug-Ins\Elements 12\File Formats or for a 32-bit Windows OS, into: C:\Program Files\Common Files\Adobe\Plug-Ins\Elements 12\File Formats
Rename the existing Camera Raw.8bi to Camera Raw_8bi_80 (in case something doesn't work and you need to rename it back, later).
Rename 1003 to Camera Raw.8bi
After these steps you have the ACR 8.3 plug-in installed in PSE12 but not the camera and lens profiles, so install those by downloading and installing the DNG Converter 8.3:
http://www.adobe.com/support/downloads/product.jsp?product=106&platform=Windows

Need help with Raw file converter for ps6 on windows xp

I had to re-install my CS6 on my computer and now I can't get any of the raw files open. I'm not on the cloud and am running Windows xp, service pack 3. Can anyone help?

Thanks Richard. I made sure that I was totally up to date via help-updates on all programs (cs6 & bridge) and it still doesn't work. Any other thoughts? I remember vaguely that I had this problem before and had to download a new file. I tried looking on Adobe site and the suggestion is the raw conversion 8.3. Downloaded that (said it was for windows xp, serv. pack 3) and I can see the file but when I click on that it comes up as a .pf file and I"m not sure where to go from here ... or if I have now messed up everything really well.
Yes, XP is on the way out of my life as I need a new computer so this maybe the push that I need. But in the meantime, I really need to process some images.
Any other thoughts?
Noella

Need help opening pdf files

I have a cd, which I have had for several years, and was able to use until the last year. Suddenly, Adobe Reader (I have tried several versions, updates, fixes, whatever!) says that each and every pdf file on the disk is damaged.
This is a cd that used to be able to start up on its own, and had various menus to get to the final pdf pages. I cannot open the files through windows explorer, nor by going through the menus. Each time, the error message tells me the file(s) was damaged because it was sent via e-mail or some other method that caused the files to be damaged. The problem with that is that the files and the cd were never altered, as the cd is not a rewritable one. It is also not pirated, if anyone is going to ask that question.
The cd is a manual for my vehicle. It has a parts manual, and a workshop manual along with other items. When the cd is put into the drive, it starts automatically, but cannot get a single file open. I have tried this in two different systems, and I get the same results. The strange thing is that I have files made under earlier Reader versions that still work. So why not this one, and why isn't someone at Adobe available to help me straighten this out? Shame on them!

PraveenAggarwal wrote:
I am facing the similar problem. Not able to open some PDFs. Was able to open till 2-3 months back. Did some analysis that not able to open the files created with version older the 9.0 of Adobe Reader. Also tried to open the same PDFs in my colleagues' Laptops and my home PC. No Success.
NEED SERIOUS ATTENTION FROM ADOBE.
You are in a user to user forum. If you want attention from Adobe, you'll have to contact Adobe and pay for the attention, as they don't provide free attention for problems related with the free Reader.
Adobe Reader cannot create PDF files, only open (read) them. If you cannot open some PDFs from within Reader in your machine and others, most probably they are damaged. Are you receiving any error messages when you try to open them? "Not able to open" doesn't say much, really.

Need help reading raw files!

Help please! Cannot read raw files of my Nikon D5000. Have downloaded Camera Raw 5.3 and followed instruvctions. 5.3 supports the D90 which is supposedly essential the same. Any suggestions?

Read the posts in the following link:-
http://www.elementsvillage.com/forums/showthread.php?p=463255#post463255
Try the DNG converter or the DPP software supplied with your camera until ACR 5.4 is finalized, as suggested in the posts.
I have read that there is a way to get the Release Candidate 5.4 installed in PSE 6/7 but you need some skills in understanding computer files.

Need help with raw files

I have reinstalled and updated CS5 but I am unable to open camera raw files for my Canon Rebel T4i. I get the following message:
Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw.
Please visit the Camera Raw help documentation for additional information.

Camera Raw is an Adobe plugin for Photoshop, Photoshop Elements and Lightroom which processes Raw files. Camera Raw must be updated for every new make and model of camera which enters the market. Thus Camera Raw is frequently updated but not all versions of Camera Raw are compatible with all versions of Photoshop.
See http://blogs.adobe.com/crawlspace/2011/03/why-doesnt-my-version-of-photoshop-or-lightroom- support-my-camera.html
According to http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cameras.html
the Rebel T4i was first supported in Camera Raw 7.1.
Camera Raw 7+ is only compatible with CS6 and higher.
http://helpx.adobe.com/x-productkb/global/camera-raw-compatible-applications.html
Your choices:
Upgrade to CS6
Join the Cloud
Convert all your T4i Raw files to DNGs using Adobe's free DNG converter
http://www.adobe.com/products/photoshop/extend.displayTab2.html
Then edit the DNGs in your existing CS5.

Help opening raw files in pse9 from nikon D7000.

I have a new nikon D7000, and previously used pse6. When I uploaded camera raw files I could not open to edit in pse6. I was told to get latest version of pse. I downloaded trial of pse9, did all raw upgrades but still cannot open files to edit. I was told by Nikon to check with adobe, but find this website very difficult to find my answer. I am hoping someone out there that is much smarter than me has had a similar experience and can advise me.

I think PSE6 will not be able to import/open files from Nikon D7000 as support has been added in recent ACR updates which are not available for PSE8 and below.
Please have a look at http://photoshopelementsbyadobe.blogspot.com/2011/05/how-to-use-raw-files-from-latest-dslr s.html as workaround

Need help opening a file

Can not open a file which was ,made in 2004

Good day!
Please read
http://forums.adobe.com/message/4587299#4587299
What file format? Is the extension correct?
With which application was the file created?
With which application (and which version) are you trying to open the file?
Regards,
Pfaffenbichler

Need Help with RAW File in Elements 9

I have Nikons D7000, D60 and Elements 9. Elements 9 recognizes NEF file from D60 but not from D7000. How do I fix this problem?

I apologize for being dense here. Where do I open Full Edit and clock the menu Help Updates? I don't recognize this term in any of the D7000 menus. Do I do this in Elements 9? I don't recognize the term RAW "plug in." I am not sure what plug in you are speaking to. Thanks so much for your help and patience.

Need help opening pdf file created in japanese adobe

I have Adobe Reader 9. Acolleague just sent me a document that was created in a Japanese version of adobe. It is still a pdf file, but I cannot open it. I get a message saying some components needed to complete thte operation are missing, and would I like to go to the Adobe page on the web to look for them? If I say yes it takes me to the Adobe page, but I can't find anything obvious to add.
In the file's properties, it said the application is [some japanese characters]v1.12Rev0480
Please help

Maybe you need to download and install the Japanese font pack from http://www.adobe.com/support/downloads/detail.jsp?ftpID=3979 (Windows)

Need help opening a file in a new window

I'm creating an interactive PDF in InDesign CS5.5.
This PDF contains buttons I've made that link to other, separate, PDF files using the open file method.
This is all working fine - trouble is, when I click the button to open the second PDF file, the first PDF automatically closes.
Is there any way to make the second PDF open in a new window, keeping the first PDF open?
This is something that every user must be able to do, so using preference --> Open cross-doc links in same window will not work.
Is there a JavaScript code to use?
Your help would be much appreciated!

You can set up a link to behave as you want, ignoring whatever the user preference is set to, but I don't know if you can configure such a link in InDesign.
In Acrobat, you can edit the link action (assuming it's a "Go to a page view / Go to a page in another document" type) and select "New Window" in the "Open in" drop down:

Need Help opening converted file in Pages

I have a Mac and use Pages as my word processor. Pages converts Word documents into its format so that they can be opened, read and edited. I have never been unable to open/use a document opened this way . . . till now. The downloaded document won't open in Pages. It says it is an "invalid format." I hope someone can help me. The purchase of the Adobe program is no value to me if I can't use it, and I need to be able to use documents in this way. Thanks in advance.

You can set up a link to behave as you want, ignoring whatever the user preference is set to, but I don't know if you can configure such a link in InDesign.
In Acrobat, you can edit the link action (assuming it's a "Go to a page view / Go to a page in another document" type) and select "New Window" in the "Open in" drop down:

Need Help Opening PM5 Files

Can anyone out there assist me in opening a few PM5 files?
When I try with Page Maker 7 in Windows, it fails with an error along the lines of the file cannot be converted to a PC format and to a new version at the same time. I tried installing page maker 7 on my macbook but it fails saying that the classic environment is no longer supported.
If someone can help, it would be greatly appreciated.
Thanks,
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Oh. I just replied within Outlook and attached them to the message. I assumed it would attach here also...
Can I send them directly to you?
My email address is [email protected]
Thanks,
Rashid

Hi, I need some help. Since I have changed to windows 7 I cannot open raw files with my canon mk 5D. The files will not open in cs4. Can somebody advise me what to do. I have done updates on CS4 and still cannot open the raw files

Can anybody advise me what to do as I am having problems opening raw files on CS4 since I have changed to windows 7. I am using a canon mk 5D.

dave nutter wrote:
I am using a canon mk 5D.
Actually, you're not. That's not an accurate description of any of the Canon 5D models.
There are EOS 5D, EOS 5D Mark II, and EOS 5D Mark III models. Which do you have, specifically? Details will matter for this.
If you have a 5D Mark III (three) it's too new and you will not be able to directly open files with Photoshop CS4. You'll either need a newer version of Photoshop or to use the free DNG converter.
-Noel

Need help opening raw files.

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