Need help playing video in elements 9

I have windows 7 and just got priemiere elements 9.  When it plays my .mov videos it only plays sound for a few seconds then stops.  The video continues to play with no sound.  If I open the same video in Quicktime or in photoshop elements 9 it plays fine.  The whole reason I got this program was to edit my video and make movies of family events.  What am I doing wrong and how to I fix it.

Welcome to the forum.
The MOV file extension is but a "wrapper," and almost anything can be in that wrapper. This ARTICLE will give you some background, and will also tell you how to "peek inside" the wrapper. What is the CODEC of your MOV files?
Also, note that there is a big difference between using a simple player to play an AV file, and editing that same file.
Good luck, and please let us know more,
Hunt

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