Need help please Ipod backing up

Alright my ipod isn't working right talked to a tech support from apple for 45 mins to try to fix it and the conclussion was as follows:
I need to send it in and have them repair/restore it.
Go to support forums and find a 3rd party program
while in disk mode restore ipod myself
I have a warranty but the thing is I have not got the chance to back up my 17 thousand songs or videos or pictures yet. I am in the Marine Corps and I move around a lot and I have not yet purchased my own computer so I never backed up my ipod. anyway to keep this short basically my ipod only gets reconized by itunes if its in Disk mode and I get a error message saying:
Itunes cannot read the contents of the Ipod "Mheuser IPO" go to summary tab in ipod preferences and click restore to restore this ipod to factory settings.
Thing is I don't want to do anything until i back up my files someway somehow do any of you know a program or anything out there that I can use to get my songs/video/pics off my ipod before I send it in? ALL and ANY help will be greatly appreciated.

Check out the instructions/suggestions here.
Music from iPod to computer (using option 2). This a manual method using "hidden folders" and although it works, it is a little more involved than other methods.
Much easier ways are to use one of the many 3rd party programs that copy music from the iPod to the computer.
One of the most recommended is Yamipod. This is a free program that transfers music from iPod back to the computer. However, it does not transfer playcounts/ratings etc.
Another free program is Pod Player.
SharePod is also freeware.
If you want to recover just the structure of playlists from the iPod (and not the actual song files themselves), there's iRepo for Windows. which I understand has this feature along with all the standard features for these programs.
iPodRip also has the feature enabling you to reconstruct playlists.
There is also CopyTrans. This does preserve ratings/playcounts etc if those are important to you but this program is not free. It also supports video transfer.
The bottom line is that any method you choose depends on the iPod and it's contents being recognized by the computer.
Good luck.

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