Need help plz my external speaker is not working

Hi just awhile ago my iphone has lost noise on its external speaker my mute is set to where it makes noise i restored it and when i turn up the volume it does not say head set mode i also have 4.2.1 software

I suggest booking a appointment with the genius bar. This is because your iphone may have a damage speaker. Fortunately Your iphone should be inwarranty for the first year since purchased and apple will replace the iphone for free of charge.

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    - Restore to factory settings/new iPod.
    - Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
    Apple Retail Store - Genius Bar
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    A third-party place like the following will replace the jack for less. Google for more.
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