Need help reinstalling Creative Suite 6

I just purchased a new iMac. Apple did a transfer of documents, etc. from my older MacBook Pro.
They told me I may have to reinstall the Creative Suite6. When I try to uninstall what is there (I can open InDesign but not Photoshop or Illustrator) I get a message that tells me to get Application Manager. I do that and nothing happens. I can't find where it has been put to on or in my Mac. And what is the Application Manager supposed to do anyway?
Help?

Ginny,
The apple utility that you are using to backup does not backup Adobe Softwares Fully, Hence you need to Re-Install the products, CS6 can be installed using Adobe Application Manager 6.2 (also called as AAM) if its Subscription based.
Also simply run the Creative Suite Cleaner Tool and try again.
Br,
-Nitin

Similar Messages

  • I need to reinstall Creative Suite 5.5 Design Premium and it tells me it is a valid serial number but not found on computer

    I need to reinstall Creative Suite 5.5 Design Premium and it tells me it is a valid serial number but not found on computer

    Anne Marie Bartella please verify the serial number you are using is the same serial number registered with Adobe.  For more information please see Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

  • Need to reinstall Creative Suites 5.5 on Windows 7 system

    PC crashed, need to reinstall Creative Suites 5.5 on new OS7 Home Premium. System doesn't launch 'auto run' when disc loaded. How do I get this loaded?

    Try downloading instead...
    CS5.5 - http://helpx.adobe.com/creative-suite/kb/cs5-5-product-downloads.html
    You can also download the trial version of the software thru the page linked below and then use your current serial number to activate it.
    Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
    CS5.5: http://prodesigntools.com/adobe-cs5-5-direct-download-links.html

  • Need help with Creative Suite 2 Premium

    I installed Creative Suite 2 Premium on my new Dell with Windows 7. When I start any of the programs I get different error messages depending on which program I am trying to start. For Photoshop I get "Your Adobe Photoshop username, organization or serial number is missing or invalid. The application cannot continue and must quit." I have tried uninstalling the programs and reinstalling them. I have tried running the programs and an adminstrator. I have changed the compatibility of the WIndows version. Nothing works. I called tech and they would not help because they no longer support the programs because they are too old. Does anyone have any solutions?

    Copying a solution from the doc
    Error: "...user name, organization or serial number is missing or invalid..." when you start Photoshop (CS2 on Mac OS)
    Solution 1: Run the installer, input the user information, and then quit the installer.
    1. Run the Photoshop Installer from the CD, and proceed through the installation screens.
    2. Type in your Username, Organization, and Serial Number when you are asked to Personalize Your Software, and click Next.
    3. The installation begins. Go to the Installer menu, and choose Quit Installer and close the installer window.
    4. Restart Photoshop.
    If this does not help, try the other solutions mentioned in the document.

  • Need help downloading Creative Suite 5.5 Design Premium

    I bought the software a few years back. I have the disk, the serial code, and the product code. This year for Christmas, I replace my old laptop with one of the new macbooks. It does not have a disk drive. The only way for me to install the software is to download a free trial of Creative Suite 5.5 Design Premium and then punch in the serial code, but I am not able to download a trial anywhere.
    Help please?

    Jenjwoods first you can copy the installation files from the disc to a USB drive and then install from the USB drive.
    If you wish to download a fresh copy of the installation files for Creative Suite 5.5 Design Premium then please see http://prodesigntools.com/adobe-cs5-5-direct-download-links.html.  Please make sure to complete the Very Important Instructions before clicking on the download link.

  • Need Help with Creative Suite 6 Design Standard.

    I was working with a tech named Ashok Kumar Mohanty. I was sharing my screen with him and trying to install Creative Suite 6 Design Standard. We lost each other. He had me set up a new administer account but I can't get online with it because it has no browser and I don't know how to get one.
    My installation keeps freezing at the AdobeHelp portion of the installation. The time remaining continues to climb but the installation freezes at 19%. I have been trying to resolve this for 2 weeks. I tried to download a trial version online and finally bought one but both programs keep freezing in the same place. I am downloading from a disc.

    because it has no browser and I don't know how to get one.
    IE is available to all users by default on Windows, Safari on Mac, and Firefox, Opera and Chrome are avialable as free downloads. The rest is far too vague. You are not providing any system information or other details. As a start, simply run the Creative Suite Cleaner Tool and try again. For anything else we realyl need much more information and possibly the install logs.
    Mylenium

  • Need to Reinstall Creative Suite (purchased 2004...)

    Hi I have issue installing the Creative Suite which purchased on 2004 to my new computer (Window 2013). Do I need to upgrade it?
    Thanks!!

    Whichever CS version you have that is that old will not qualify for an upgrade.  While you can still purchase the last licensed version (CS6) that Adobe is offering.  Adobe is currently (and solely into the future) promoting their subscription-based versions of the software which they refer to as the Creative Cloud.
    If you prefer to purchase rather than subscribe, the link below should get you to the page where you can initiate a purchase.
    http://www.adobe.com/products/catalog/cs6._sl_id-contentfilter_sl_catalog_sl_software_sl_c reativesuite6.html

  • I need to reinstall creative suite 5.5 standard and I cannot find the file in the Adobe site.

    I cannot find the file for Adobe creative suite standard on the Adobe site. Does anyone know how to download?

    CS5.5 - http://helpx.adobe.com/creative-suite/kb/cs5-5-product-downloads.html
    You can also download the trial version of the software thru the page linked below and then use your current serial number to activate it.
    Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
    CS5.5: http://prodesigntools.com/adobe-cs5-5-direct-download-links.html

  • Need help with Creative Suite 4, Production Premium, single license use

    My original computer crashed and I am unable to re-install my software on my new computer.

    Sorry, but after typing and re-typing the question I became frustrated. It has been some time since I last attempted to load the program, Design Suite was a more streamlined process. After leaving this question here and attempting to 'chat' with support, I loaded my software again and this time it completed.
    My system specs were irrelevant. The error occured when I typed in the license number and the response was I had already downloaded and registered the software on another computer. I guess its been long enough that my re-installing it yesterday wasn't interpreted as pirating.
    Thanks

  • Need to reinstall Creative Suites 6

    My computer crashed, and I had to get a new one.  I cannot register my software without the Serial number given to me upon purchase.  What can I do to put this program back on my new laptop?  Please help!

    Find your serial number quickly
    Download CS6 products
    Mylenium

  • I need help to reinstall Creative Suite CS5 on a new computer. I have been given a case no: 212953715. Can you help me!?

    I need help to reinstall Creative Suite CS5 on a new computer. I have my old serialnumber.

    what's the problem?
    if you need the installation files,
    Downloads available:
    Suite:  CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5 | 4 | 3
    Captivate:  7 | 6 | 5
    Download and installation help for Adobe links  https://helpx.adobe.com/download-install.html
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • I purchased Creative Cloud through the Employee Purchase program. Had to reimage system. Need help reinstalling application. I have "redemption" code, but get error saying it has already been redeemed. Please advise.

    I purchased Creative Cloud through the Employee Purchase program. Had to reimage system. Need help reinstalling application. I have "redemption" code, but get error saying it has already been redeemed. Can you please advise how I go about getting my software reinstalled? If I was given the serial number when I redeemed, I don't have any record of it.
    Thank you,
    Starla

    Hi Starla Mehaffey,
    I would suggest you to sign in with your Adobe ID during installation and your product will automatically recognize your membership details.
    Refer this Link for any further assistance:- Redemption Code Help
    Hope that helps,
    Regards,
    Rahul Tyagi

  • I need to reinstall creative cloud app, but all I can find is the trial version.

    I need to reinstall creative cloud app, but all I can find is the trial version. Help!

    Hi,
    Please download the installer for the Creative Cloud from the link below:
    Creative Cloud Help | Creative Cloud for desktop
    Once installed, sign in with your Adobe ID. In case of any trial error, please refer to the help document below:
    Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
    Regards,
    Sheena

  • Reinstall Creative Suite 4

    After wiping my hard drive, I cannot reinstall creative suite from disc. Keeps asking for serial number of my previous version. Unfortunately this number is from version 1, not listed in the choices offered. Do I need to reload 1 and then upgrade with 4, which is the version I have.

    You can check to see if you have a qualifying version registered under your Adobe account.  You can follow the steps listed at http://forums.adobe.com/message/3987968#3987968 to view your registered serial numbers.

  • I need to reinstall creative cloud, but can't see how.  Nothing works anymore!

    Hi, I've had some issues with my iMac and need to reinstall Creative Cloud.  I no longer have the software to uninstall, and can't see how to reinstall on the Adobe website.  Where do I go from here?

    You can delete the alias also Adobe creative cloud if you have that in Application folder and try downloading CC cleaner tool for MAC Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 
    Run the software and remove Creative cloud Desktop app.
    Navigate to the OOBE folder.
    Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE
    Delete the OOBE folder.
    Access hidden user library files | Mac OS 10.7 and later
    You can download it again from here: Free Creative Cloud | Download Adobe Creative Cloud free trial
    Sign in and then try to install CC apps.

Maybe you are looking for