Need help reinstalling indesign cs5 (master collection)

I want to know if I put in the original discs...does this override and reinstall the entire collection? Or is there a way to only reinstall this particular program. Also there is not one currently to uninstall?

Hi,
I am sorry but CS5 is not in sales anymore. If you wish you can go for Creative Cloud which will give additional software including Master Collection and many more features at a very cost effective price.
You can visit Adobe.com for further details.
Regards,
Abhijit

Similar Messages

Need help with Adobe CS5 Master Collection

Trying to install adobe CS5 but everytime I do a load error came up. So I was reading and it told me to download adobe support advisor so I did and this message came up "cpsid 82829s5 Missing installation file bootstrap error has occurred. I have even tried using the clean and still no good. Any other Ideas ??
Thanks

Excellent, and great news!
I would take one more step now: make a Copy of your physical installation DVD's, to high-quality blank media, such as Verbatim, Falcon Pro, or Taiyo-Yuden.
I use the great, free burning utility, ImgBurn, to make my Copies (plus other burning tasks). Often, the Copy can get past problems on the slightly damaged original media.
In my case, I have 2 totally different multi-drives, as one will read some media, better than the other. I choose the multi-drive that does the best, for my source and the other for my destination. If you only have one multi-drive, it does take a bit longer, as you then must Copy from the source disk, to the HDD, and then write to a destination disk in that same multi-drive.
As you have made a Copy to your HDD, which tested good, as it worked, I would just Copy THAT to a blank disk. That will likely yield a good backup installation disk, just in case you need it again. When you place that into a case, be sure to also copy your S/N to a lable on that case.
Good luck, and thanks for reporting your success,
Hunt

Reinstall my CS5 master collection education

Hi!
23 Feb, 2011 i purcased the CS5 master collection, edu, as i work in the goverment education.
I have my serial in "my adobe", and as i have dowloaded (as i see in the forums) the right version from http://prodesigntools.com/all-adobe-cs5-direct-download-links.html
i get "This serial number is not valid for this product" when installing.
The file i dowload from prodesigntools.com is named "MasterCollection_CS5_LS4.dmg" and have size 10.17 GB
Could this have something to do as i have an edu serial? See attached picture.
Please help, i need to use my CS5.
Goran

You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here are some links to help make contact:
http://www.adobe.com/support/chat/ivrchat.html
http://www.adobe.com/support/download-install/supportinfo/

Need to Re-install CS5 Master Collection without CD

Hi,
I purchased a student edition of CS5 Master Collection in 2010. I backed up my applications, to update my Operating system, but since re-installing the new software, I get an error code: 6. I haven't been able to find the original Master Collection Download CD, to reinstall the software. I still have the Serial #, but is there somewhere else I can re-install the software?
Thanks,
Jackson

CS5 - http://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html
You can also download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
CS5: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

Cs5 master collection deactivate+uninstall, reinstall errors on update

I have cs5 master collection.
I had to reinstall windows form scratch.. windows is on c:. I had to reformat that drive. adobe cs5 stores some of its files on C: and some of its files in the appointed install directory, on a data drive which was f:
i deactivated+uninstalled adobe cs5.
formatted c: and installed windows. of course, some adobe files are still left over on f:
reinstalled adobe cs5 to same location on f:
started dreamweaver, help, update (to update cs5)
I get update errors on half or more of the products. another update gives th esame problem, it's stuck.
how do I fix? this isn't the first time I have had trouble with AAM.
also, adobe community help refuses to pin to the taskbar or start menu. I don't know why, it's an exe. also, cs5 doesn't make an icon for it. I tried creating a shortcut for the exe and dragging it to the taskbar, but this doesn't work either. I got it on there once, but I have no idea how.
9/26/2014:
I uninstalled and deactivated cs5 and acrobat 9, did all necessary reboots, and uninstalled all adobe products.
missed a step, so wrote this windows .cmd batch file to remove adobe leftovers after uninstall and deactivate.
contents of adobe-cs5-removal-tool.cmd
@rem Author: Jim Michaels
@rem Created: 9/27/2014
@rem Version: 1.0
@rem Abstract: removes cs5 and commonly-used adobe products from windows
@rem if I could get the uninstaller location, I would do the uninstall automatically.
rem handle help switches
if /i @%1@ equ @@       goto help
if /i @%1@ equ @--help@ goto help
if /i @%1@ equ @-help@ goto help
if /i @%1@ equ @/help@ goto help
if /i @%1@ equ @--h@    goto help
if /i @%1@ equ @-h@     goto help
if /i @%1@ equ @/h@     goto help
if /i @%1@ equ @--?@    goto help
if /i @%1@ equ @-?@     goto help
if /i @%1@ equ @/?@     goto help
rem handle dir switches
if /i @%1@ equ @--acrobat-root-dir@ (
    set acrobatRoot=%2
    shift
    shift
if /i @%1@ equ @-acrobat-root-dir@ (
    set acrobatRoot=%2
    shift
    shift
if /i @%1@ equ @/acrobat-root-dir@ (
    set acrobatRoot=%2
    shift
    shift
if /i @%1@ equ @--cs5-root-dir@ (
    set cs5Root=%2
    shift
    shift
if /i @%1@ equ @-cs5-root-dir@ (
    set cs5Root=%2
    shift
    shift
if /i @%1@ equ @/cs5-root-dir@ (
    set cs5Root=%2
    shift
    shift
rem processing
@echo a good uninstallation order is:
@echo adobe acrobat 9 Pro
@echo adobe creative suite 5 master collection
@echo adobe community help
@echo adobe media player
@echo adobe reader
@echo adobe air
@echo adobe flash player 15 Activex
@echo adobe flash player 15 plugin
@ECHO backup your leftover plugins in %appdata%\Adobe, %appdata%\..\locallow\Adobe, %localappdata%\Adobe, %PROGRAMDATA%\Adobe first.
@ECHO DO NOT PROCEED UNTIL ALL ADOBE PRODUCTS ARE UNINSTALLED AND DEACTIVATED FIRST! DO REBOOT AFTER EACH UNINSTALL.
@ECHO CTRL-C TO QUIT NOW
@pause
@ECHO ARE YOU SURE?
@ECHO CTRL-C TO QUIT NOW OR PRESS A KEY TO REMOVE ADOBE CS5
@pause
@echo
rem create .reg file
echo Windows Registry Editor Version 5.00>"adobe-cs5-reg-remove.reg"
echo.>>"adobe-cs5-reg-remove.reg"
echo [-HKEY_CURRENT_USER\Software\Adobe]>>"adobe-cs5-reg-remove.reg"
echo.>>"adobe-cs5-reg-remove.reg"
echo [-HKEY_LOCAL_MACHINE\SOFTWARE\Adobe]>>"adobe-cs5-reg-remove.reg"
rem remove directories
rd /s /q "%ProgramFiles%\Adobe"
rd /s /q "%ProgramFiles(x86)%\Adobe"
rd /s /q "%CommonProgramFiles%\Adobe"
rd /s /q "%CommonProgramFiles(x86)%\Adobe"
rd /s /q "%APPDATA%\Adobe"
rd /s /q "%LOCALAPPDATA%\Adobe"
rd /s /q "%APPDATA%\..\LocalLow\Adobe"
rd /s /q "%ProgramData%\Adobe"
rd /s /q "C:\Users\All Users\Adobe"
rd /s /q "%temp%\adobe"
rd /s /q "%tmp%\adobe"
if @%adobeRoot%@ neq @@ rd /s /q %adobeRoot%
if @%cs5Root%@   neq @@ rd /s /q %cs5Root%
start "adobe-cs5-reg-remove.reg"
@echo waiting until you are finished with entering the registry stuff (a deletion of adobe keys)
@echo then press a key.
@pause
del "adobe-cs5-reg-remove.reg"
goto end
:help
@echo adobe-cs5-removal-tool - remove adobe cs5 and any adobe products (after uninstall and deactivate of all adobe products)
@echo usage: adobe-cs5-removal-tool [options]
@echo options:
@echo   [-[-]h[elp]^|/h[elp]^|-[-]?^|/?] this help
@echo   [-[-]^acrobat-root-dir|/acrobat-root-dir doubleQuotedDirPath] specifies extra Acrobat dir path to delete, usually with Adobe on the end. double quotes "" are expected around the dir path.
@echo   [-[-]^cs5-root-dir|/cs5-root-dir doubleQuotedDirPath] specifies extra CS5 dir path to delete, usually with Adobe on the end. double quotes "" are expected around the dir path.
@echo if I could get the uninstaller location, I would do the uninstall automatically.
@echo a good uninstallation order is:
@echo adobe acrobat 9 Pro
@echo adobe creative suite 5 master collection
@echo adobe community help
@echo adobe media player
@echo adobe reader
@echo adobe air
@echo adobe flash player 15 Activex
@echo adobe flash player 15 plugin
goto end
:end
I need to try this, going to take another hour or two. I hope this causes enough of an uninstall that adobe will update. I missed a step last time.

I noticed the backup section is missing the file. I could really use that. I noticed an uninstall+deactivate leaves the plugins behind, and that the dirs can be copied to a safe place if you know where they are. thanks for the tip.
16.16 Apple. If the Software is downloaded from the Apple iTunes Application Sto
re (ôAppö), then Customer acknowledges and agrees to the following additional te
rms: (a) Apple has no liability for the App and its content; (b) CustomerÆs use
of the App is limited to a non-transferable license to use the App on any iPhone
Ö, iPadÖ or iPod TouchÖ that Customer owns or controls as allowed by the Applica
tion Store Terms of Service; (c) Apple has no obligation whatsoever to furnish a
ny maintenance and support services for the App; (d) to the extent permitted by
applicable law, Apple has no warranty obligation to the App and Adobe will be re
sponsible for any claims, losses, liabilities, damages, costs, or expenses attri
butable to any failure to conform to any warranty set forth in this agreement; (
e) Apple is not liable for any claims relating to the App or CustomerÆs possessi
on and/or use of the App, including, but not limited to: product liability c
laims; (ii) any claim that the App fails to conform to any applicable legal requ
irement; and (iii) consumer protection claims; (f) Apple is not liable for any t
hird-party claims that the App infringes a third partyÆs intellectual property r
ights; and (g) Apple and its subsidiaries are third party beneficiaries of this
agreement with respect to any such App, and that Apple will have the right to en
force the Agreement against Customer as a third party beneficiary.
Gen_WWCombined-en_US-20121017_1230
Please enter (y) for Yes or (n) for No. ... >>
so... what's "Gen_WWCombined-en_US-20121017_1230" mean? is this webkit or something? do I want to remove this?
ah - I got it, you just say y, that's just the product code.
after a run the new revision of my removal tool, it didn't see cs5.
does the CC removal tool require any uninstallation? I would like to know, if it doesn't, that would make the uninstallation process a whole lot simpler. it should also remove adobe reader, adobe air, adobe community help if it doesn't already, adobe media player - I would assume it does this (but those aren't in the list).
I would like to see an antry where it removes everything but the adobe ID (is that a bad thing? what exactly does that do? does it remove my adobe account?) .
until then, this latest revision of my tool may or may not be of use.
@rem Author: Jim Michaels
@rem Created: 9/27/2014
@rem Version: 1.1
@rem Abstract: removes cs5 and commonly-used adobe products from windows
@rem if I could get the uninstaller location, I would do the uninstall automatically.
@rem handle help switches
if @%SESSIONNAME%@ neq @@ goto admerr
if /i @%1@ equ @@         goto help
if /i @%1@ equ @--help@   goto help
if /i @%1@ equ @-help@    goto help
if /i @%1@ equ @/help@    goto help
if /i @%1@ equ @--h@      goto help
if /i @%1@ equ @-h@       goto help
if /i @%1@ equ @/h@       goto help
if /i @%1@ equ @--?@      goto help
if /i @%1@ equ @-?@       goto help
if /i @%1@ equ @/?@       goto help
rem handle dir switches
if /i @%1@ equ @--acrobat-root-dir@ (
    set acrobatRoot=%2
    shift
    shift
if /i @%1@ equ @-acrobat-root-dir@ (
    set acrobatRoot=%2
    shift
    shift
if /i @%1@ equ @/acrobat-root-dir@ (
    set acrobatRoot=%2
    shift
    shift
if /i @%1@ equ @--cs5-root-dir@ (
    set cs5Root=%2
    shift
    shift
if /i @%1@ equ @-cs5-root-dir@ (
    set cs5Root=%2
    shift
    shift
if /i @%1@ equ @/cs5-root-dir@ (
    set cs5Root=%2
    shift
    shift
rem processing
@echo A good uninstallation order (because of dependencies) is:
@echo Adobe Acrobat 9 Pro
@echo Adobe Creative Suite 5 Master Collection
@echo Adobe Community Help
@echo Adobe Media player
@echo Adobe Reader
@echo Adobe Air
@echo Adobe Flash Player Activex
@echo Adobe Flash Player plugin
@ECHO backup your leftover plugins in %appdata%\Adobe, %appdata%\..\locallow\Adobe, %localappdata%\Adobe, %PROGRAMDATA%\Adobe first.
@ECHO DO NOT PROCEED UNTIL ALL ADOBE PRODUCTS ARE UNINSTALLED AND DEACTIVATED FIRST! DO REBOOT AFTER EACH UNINSTALL.
@ECHO CTRL-C TO QUIT NOW
@pause
@ECHO ARE YOU SURE?
@ECHO CTRL-C TO QUIT NOW OR PRESS A KEY TO REMOVE ADOBE CS5
@pause
@echo
rem create .reg file
echo Windows Registry Editor Version 5.00>"adobe-cs5-reg-remove.reg"
echo.>>"adobe-cs5-reg-remove.reg"
echo [-HKEY_CURRENT_USER\Software\Adobe]>>"adobe-cs5-reg-remove.reg"
echo.>>"adobe-cs5-reg-remove.reg"
echo [-HKEY_LOCAL_MACHINE\SOFTWARE\Adobe]>>"adobe-cs5-reg-remove.reg"
rem remove directories
rd /s /q "%ProgramFiles%\Adobe"
rd /s /q "%ProgramFiles(x86)%\Adobe"
rd /s /q "%CommonProgramFiles%\Adobe"
rd /s /q "%CommonProgramFiles(x86)%\Adobe"
rd /s /q "%APPDATA%\Adobe"
rd /s /q "%LOCALAPPDATA%\Adobe"
rd /s /q "%APPDATA%\..\LocalLow\Adobe"
rd /s /q "%ProgramData%\Adobe"
rd /s /q "%windrive%\Users\All Users\Adobe"
rd /s /q "%temp%\adobe"
rd /s /q "%tmp%\adobe"
if @%adobeRoot%@ neq @@ rd /s /q %adobeRoot%
if @%cs5Root%@   neq @@ rd /s /q %cs5Root%
"adobe-cs5-reg-remove.reg"
@echo waiting until you are finished with entering the registry stuff (a deletion of adobe keys)
@echo then press a key.
@pause
del "adobe-cs5-reg-remove.reg"
goto end
:help
@echo adobe-cs5-removal-tool - remove adobe cs5 and any adobe products (after uninstall and deactivate of all adobe products)
@echo usage: adobe-cs5-removal-tool [options]
@echo options:
@echo   [-[-]h[elp]^|/h[elp]^|-[-]?^|/?] this help
@echo   [-[-]^acrobat-root-dir^|/acrobat-root-dir doubleQuotedDirPath] specifies extra Acrobat dir path to delete, usually with Adobe on the end. double quotes "" are expected around the dir path.
@echo   [-[-]^cs5-root-dir^|/cs5-root-dir doubleQuotedDirPath] specifies extra CS5 dir path to delete, usually with Adobe on the end. double quotes "" are expected around the dir path.
@echo if I could get the uninstaller locations, I would do the uninstall automatically.
@echo A good uninstallation order is:
@echo Adobe Acrobat 9 Pro    (depends upon Air)
@echo Adobe Creative Suite 5 Master Collection    (installs and depends upon Air)
@echo Adobe Community Help    (Depends upon Air)
@echo Adobe Media Player    (depends upon Air)
@echo Adobe Reader    (I think depends upon Air)
@echo Adobe Air
@echo Adobe Flash Player Activex
@echo Adobe Flash Player Plugin
goto end
:admerr
@echo you need to right click and run your cmd shell or this script as Administrator first before running this script, or create a shortcut to this script with Administrator rights (advanced).
@echo nothing done, exiting
pause
goto end
:end

During CS5 master collection update, I get the error "There was an error downloading this update. Please quit and try again later." This has been happening for the past few days. Can someone help me getting my updates?

During CS5 master collection update on Windows 7, 64-bit laptop, I get the error "There was an error downloading this update. Please quit and try again later." This has been happening for the past few days. Can someone help me getting my updates?

Since CS5 is from 4+ years before the Cloud, this is not the right forum... but I don't really know a correct forum for that very old product
Have you tried to manually update the individual programs?
All updates start here and select product, read to see if you need to install updates in number order, or if the updates are cumulative for the individual product http://www.adobe.com/downloads/updates/

Computer setup for CS5 Master Collection do I need more Memory?

HI! I am looking for some big time guidance. My IT dept. installed CS5 Master Collection on my
desktop. I have a hard time rendering and even in the Media Encoder, as it takes forever for it to finish. I'm thinking I'm not even close to what I need in terms of memory, etc. Below is what I have. Any help would be great!
HP 6005 Desktop
Windows XP- Professional x64 Edition. Version 2003 SP2 ( I know Premier won't run on this system, so we have CS4 Premier Pro on it, it's still slow.)
AMD Phenom X4 B95
2.99Ghz
2.75 GB of Ram
149GB capacity on C drive ( I keep all my files on an external 1TB drive). Currently says I have 103GB used and 45.5 Free.
ATI Radeon HD 4200
Thanks!
P

XP64 is unsupported!
You need a new operating system and a boatload more RAM. That's a low end machine and isn't up to the high end tasks.
With Win 7 you might get away with web design work but forget it for video.
Bob

I have a new laptop that i need to reinstall my CS5.5 onto but i brought the upgrade version, my origonal cs4 doesnt have a serial code and i cant download the CS5.5 without it...help????

I have a new laptop that i need to reinstall my CS5.5 onto but i brought the upgrade version, my origonal cs4 doesnt have a serial code and i cant download the CS5.5 without it...help????

If you registered CS4 then you might be able to find the serial number for it in your Adobe account online. If not, you still might be able to get someone in chat to assist you with getting it.
Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

I need help reinstalling CS5

Hello,
My computer recently got a virus and I had to wipe it and reinstall Windows. I need to reinstall my CS5 now, but when I punch in the serial it gives me an error and says the serial has already been used (yeah, by me). It is the same computer I installed it on the first time. What do I do?
Thanks,
Christina Wood

I had a similar problem, and I called Adobe Technical Support. They were able to disable the serial number so I could re-use it.

CS5 Master Collection instantly crashes.

I am installing Adobe CS5 Master Collection. The install finishes fine, but then when I want to open any programs like Illustrator, Photoshop, and InDesign they all crash. I am able to get Illustrator and Photoshop working again by changing their respective scriptsupport files to .old, but InDesign does not appear to have this. I need InDesign to work. Also, I cannot install any updates. They download and get halfway through installing and then they fail. I have already uninstalled and reinstalled. Nothing works. I have used the cleaner with no positive results. I have also tried to download the standalone updates for each program, but those do not help.

try resetting your preferences.
for id, InDesign Help | Setting preferences

PPro and AE not installing in CS5 Master Collection

Following the many excellent suggestions made on this thread:
http://forums.adobe.com/thread/628980?tstart=0
I was able to finally installl the CS5 Master Collection on my notebook, but I am having a problem with my workstation.
I can install everything except for Premiere Pro and After Effects.
I have a Boxxtech workstation running win7 64bit 8 GB RAM and an nVidia Quadro FX 3600 graphics card.
Following the suggestions made on the above mentioned thread:
Uninstalled any CS      products
Ran Windows Installer      Clean up Utility
Ran WinCS5 Clean up script      (all three options)
Ran msconfig and shut down      all but the basic MS startup processes
Rebooted
Ran WinCS5 Clean up script      (all three options) (again)
Rebooted
Logged on as the      Administrator
Installed CS5
I have tried this three times so far all with the same results: everything except After Effects and Premiere Pro installs.
I get the following details on the errors:
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 29 error(s), 51 warning(s)
WARNING: OS requirements not met for {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}
WARNING: OS requirements not met for {694213D7-1E0E-4C8F-B822-E2E3680C0FCE}
WARNING: OS requirements not met for {7816FDDE-40D4-482D-AD7D-97858985DB3E}
WARNING: OS requirements not met for {7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E}
WARNING: OS requirements not met for {9B97EC91-B3FD-4BFF-88FC-5345A26AC2E7}
WARNING: OS requirements not met for {AAE6F374-91CB-45FB-9282-4CFA0DED2088}
WARNING: OS requirements not met for {ABDC1F61-2C50-4BB1-ACDA-66D412D72582}
WARNING: OS requirements not met for {B8D286BC-A68D-4E74-9F68-8756A49896D8}
WARNING: OS requirements not met for {C0AA232E-BD1B-40B5-A176-A2BEB67FFAE1}
WARNING: OS requirements not met for {C79312BD-3E76-4474-A10C-1435D1856A4B}
WARNING: OS requirements not met for {CBE4F6C3-788E-4CAC-BA25-26FE39A3BC8C}
WARNING: OS requirements not met for {CD29B5CA-4727-4114-9AD9-25CCCE6E4014}
WARNING: OS requirements not met for {CFC9F871-7C40-40B6-BE4A-B98A5B309716}
WARNING: OS requirements not met for {D8465547-5D5B-4856-A93A-8AC0A05C5D4D}
WARNING: OS requirements not met for {DE5DE662-2ECB-4D93-967B-221FBCC8A736}
WARNING: OS requirements not met for {DE60F0DE-469A-42DC-A678-978313210057}
WARNING: OS requirements not met for {E8815668-95B0-443D-AC92-2BFD7DD8F16A}
WARNING: OS requirements not met for {F319804F-E3A4-4C02-8AEC-CB39A4F6447E}
WARNING: OS requirements not met for {F9766AC1-1461-1033-B862-DF8FE1C033BE}
WARNING: OS requirements not met for {F9C71630-0EE3-475C-9E2B-ED95AE197DBD}
WARNING: OS requirements not met for {FBB02B04-C034-4382-A3F6-57416E2752C4}
WARNING: 1 ARKServiceControl::StartService: Service not started/stopped SwitchBoard. Current State: 0 Exit Code: 0 Service Specific Exit Code: 0
WARNING: CreateAlias:Icon file does not exist at C:\Program Files (x86)\Adobe\Adobe Utilities - CS5\Pixel Bender Toolkit 2\windows\pb_app.icofile:\\\C:\PIXELB~1\source\winwood\Staging    0X1.1E6600P-1020rea\windows\pb_app.ico42178f80493091e8e552c84a2897e9da68fce32_32_f80493091 e8e552c84a2897e9da68fce for icon C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Master Collection CS5\Adobe Pixel Bender Toolkit 2.lnk with target C:\Program Files (x86)\Adobe\Adobe Utilities - CS5\Pixel Bender Toolkit 2\Pixel Bender Toolkit.exe
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: File/Folder does not exist at D:\Adobe CS5\payloads\AdobeContribute6-FFPlugin\OEM
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: File/Folder does not exist at D:\Adobe CS5\payloads\AdobeContribute6-IEPlugin\OEM
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: File/Folder does not exist at D:\Adobe CS5\payloads\AdobeContribute6-OfficePlugin\OEM
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: File/Folder does not exist at D:\Adobe CS5\payloads\AdobeContribute6-mul\OEM
WARNING: File/Folder does not exist at D:\Adobe CS5\payloads\AdobeFireworks11All\OEM
WARNING: File/Folder does not exist at D:\Adobe CS5\payloads\AdobeFireworks11en_USLanguagePack\OEM
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: 48 Failed to add Font 'C:\Windows\Fonts\KozGoPro-Bold.otf'. Error: 0
ERROR: 48 Command ARKFontCommand failed.
ERROR: 47 Failed to add Font 'C:\Windows\Fonts\KozGoPro-Bold.otf'. Error: 0
ERROR: 47 Command ARKFontCommand failed.
ERROR: The following payload errors were found during install:
ERROR: - Adobe Premiere Pro CS5: Failed due to Language Pack installation failure
ERROR: - Adobe After Effects CS5: Failed due to Language Pack installation failure
ERROR: - KoreanSpeechAnalysisModels: Install failed
ERROR: - Adobe After Effects CS5 Third Party RoyaltyContent Wrapper: Install failed
ERROR: - Adobe Premiere Pro CS5 Third Party Content Wrapper: Install failed
ERROR: - ItalianSpeechAnalysisModels: Install failed
ERROR: - Adobe Premiere Pro CS5_AdobePremierePro5en_USLanguagePack: Install failed
ERROR: - SpanishSpeechAnalysisModels: Install failed
ERROR: - Adobe After Effects CS5 Third Party Content Wrapper: Install failed
ERROR: - GermanSpeechAnalysisModels: Install failed
ERROR: - Adobe After Effects CS5 Support: Install failed
ERROR: - Adobe After Effects CS5_AdobeAfterEffects10en_USLanguagePack: Install failed
ERROR: - Adobe Premiere Pro CS5 Third Party Royalty Content Wrapper: Install failed
ERROR: - Required Common Fonts Installation x64: Install failed
ERROR: - InternationalEnglishSpeechAnalysisModels: Install failed
ERROR: - AdobeColorVideoProfilesAE CS5: Install failed
ERROR: - Required Common Fonts Installation: Install failed
ERROR: - Adobe After Effects CS5 Presets: Install failed
ERROR: - Adobe After Effects CS5 Template Projects & Footage: Install failed
ERROR: - FrenchSpeechAnalysisModels: Install failed
ERROR: - AdobeMotionPicture CS5: Install failed
ERROR: - JapaneseSpeechAnalysisModels: Install failed
ERROR: - Adobe Premiere Pro CS5 Functional Content: Install failed
ERROR: - Adobe Premiere Pro CS5 Support: Install failed
Any suggestions?
I tried searching to see if this has been covered, without success, If you know of another thread that has covered this please point me in that direction.
Thanks
Craig

Still can't get it installed.
Based on suggestions I uninstalled CS5 complete, ran the cleaners, rebooted, etc etc, result nothing installed at all
Tried this several time same result.
Went on vacation
Came back followed darkmatters suggestions and voila could install everything...except Premiere Pro and After Effects
I needed to get some work done in the course of which I allowed the installed programs to get updates.
Finished the work I absolutedly needed to do and went back to try and install AE and PPro. No joy.
Help!!?? Please!
Error log:
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 1 fatal error(s), 6 error(s), 7 warning(s)
WARNING: OS requirements not met for {FBB02B04-C034-4382-A3F6-57416E2752C4}
WARNING: Payload:{7816FDDE-40D4-482D-AD7D-97858985DB3E} Adobe OnLocation CS5 Royalty Content has been updated and has been selected for repair. The patch {5AF84E15-9A23-4295-8508-F2901A923E83} Adobe OnLocation CS5 Royalty Content_5.0.1_AdobeOnLocation5RoyaltyAll will be uninstalled now.
WARNING: Warning: {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Warning: {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Warning: {37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Warning: {0D067D13-C3D7-4EA6-B346-740CD91FD547} Adobe Bridge CS5 will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Warning: {61A3D10A-AA4D-4E4C-B9DB-6A08D318EA41} Photoshop Camera Raw (64 bit) will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
ERROR: Found payload conflicts and errors:
ERROR: - Adobe Fireworks CS5 depends on Required Common Fonts Installation to be installed.
ERROR: - Adobe Photoshop CS5 Core depends on Required Common Fonts Installation to be installed.
ERROR: - Adobe Illustrator CS5 depends on Required Common Fonts Installation to be installed.
ERROR: - Adobe Encore CS5 depends on Required Common Fonts Installation to be installed.
ERROR: - Adobe InDesign CS5 Application Base Files depends on Required Common Fonts Installation to be installed.
FATAL ERROR: Conflicts were found in the selected payloads. Halting installation.

Installing CS5 Master Collection

First of all I would like to thank Mr. Bill Hunt and others for helping me.
I am going to receive my CS5 Master Collection by tomorrow. I am currently running the Trial Version.
Is it better to uninstall all the Trial version, and my older Adobe products, and Start with a Fresh Installation of CS5 Master Collection.
< OR > apply the S/N Number from the Master Collection into the Trial version.
Thanks.

You should be able to simply activate with the serial number. Once you launch, you'll be told that we need to download the protected content and that you'll need to restart. After that, you should be good to go.
If for any reason you have to reinstall after that, remember to deactivate first.

I have Adobe CS5 Master Collection. Will this machine run it alright?

So I am in the process of shopping for a new computer to run some adobe software on. I have the Cs5 Master Collection, but generally I will only be using certain programs, specifically Photoshop, Illustrator, InDesign, Dreamweaver, occasionally Flash and... Soundbooth too I guess because that’s what comes with the version I have.
The link below contains the computer I "think" I am in love with right now for my purposes, but I can t be sure. I am not 100% certain. I would really appreciate it if someone could give a run through of the specs listed on the page. I will link adobes minimum requirements too. Even though I’m assuming some of the more tech minded people here have most of them memorized. Either way any and all help is appreciated.
Computer Specs:
http://www.amazon.com/Lenovo-C50-30-23-Inch-Desktop-F0B10025U/dp/B00SDA30CY/ref=sr_1_2?s=p c&ie=UTF8&qid=1429409509&sr=1-2&keywords=desktop+computer
Adobe Minimum Requirements:
https://helpx.adobe.com/x-productkb/policy-pricing/system-requirements-master-collection.h tml

Could you do me a solid and give me your opinion on one more pc? Don't worry that it doesnt give much details about the screen resolution. I can always upgrade that if need be.
http://www.amazon.com/Dell-X8500-4726BK-Desktop-i7-3770-Processor/dp/B0084C38EG/ref=sr_1_1 1?s=pc&ie=UTF8&qid=1430424369&…

Need to download InDesign CS5 v7 and Acrobat Pro 9.

I bought CS5 master collection last year through my college. I have a valid professional licence and serial number for all included products.
The problem is, when I purchased it through the school, they only provided a digital download of the software, and did not provide us wth CDs.
I need to reinstall InDesign and Acrobat 9, but the software has been taken down off my college's website.
I also cannot download them from adobe, because they only offer InDesign CS5.5 and Acrobat Pro X which I do not have a serial number for.
Does anyone know where I can download versions of these software?
again I need:
- InDesign CS5 v7 (not CS5.5)
- Acrobat Pro 9
(I legally paid for these software and have a legal and valid serial number and licence)

Thanks for the link.
However, whenever I try to click one of the download links I get this error:
Access Denied
You don't have permission to access "http://trials2.adobe.com/AdobeProducts/STAM/CS5/osx10/MasterCollection_CS5_LS1.dmg?" on this server.
Reference #18.37a2f5cc.1329165829.6ff2baf9

How do I get a copy of Acrobat with my CS5 Master Collection???

I activated my Adobe CS5 Master Collection (running on Snow Leopard) with a serial number purchased from CDW and everything went smoothly, but after a few days of using the core products I typically use I noticed Acrobat was not included in the installed software.
Now, Adobe lists Acrobat PRO as an included product in the Master Collection and rightfully so since it contans just about every product they make.
When I emailed Adobe about this but the only response I got was some pre-formatted auto-response probably sent to me from the help desk in India or something. The auto-response said absolutely nothing about how to obtain a copy for the Mac, and just had a link taking me to the Acrobat home page, which basically says there is no trial version of Acrobat for Mac available for download.
I gave up on it since I do not use Acrobat very much but now I am in a situation where I do need to have Acrobat Pro to finish a job and I cannot figure out how to get a copy installed with the Master Collection.
There was no disclaimer indicating that you would not be able to get a copy of Acrobat when I purchased the downloadable version vs. buying a boxed DVD set, so I am expecting there must be a way.
Adobe's help has been pretty much useless when I emailed them, and I cannot find anyone with the same problem on Google or in the Adobe forums, so is there someone out there who can give me the answer or help me?
If I have to purchase a seperate copy of Acrobat so be it, but since it is supposed to be included with the Master Suite that would be kind of stupid if I have to purchase a copy of Acrobat seperately.
Thanks to anyone who can point me in the right direction!!!

This is just getting beyond ridiculous...
AND I can see from several forum threads I am not alone in this issue.
Adobe, you absolutely SUCK for making it so difficult to install this software. I am normally a fan of Adobe products, but now that you guys have bought out all your competiton you are getting lazy and stupid.
This is the most ridiculous crap I've ever seen when trying to install a product I PURCHASED!!!!!!!
So, after over another week (I have been trying to find a way to install Acrobat with my purchased copy of the Master Suite for MONTHS)... My IT guy finally gets me the installer DMG for Acrobat and now I cannot install it with my master collection because the serial numbers are not the same?
I never got a god damn serial number for Acrobat Pro when purchasing the master collection.
Asking Adobe for help is totally worthless and not even worth taking the time to do so because all they give you is some BS pre-recorded response that doesn't help you with JACK...
It has been a long time since I've had a problem installing a piece of software I PURCHASED.
BOOOOOOOOOOOOOOOOOOOOOOOO!!!!!!!!!!!!!
YOU SERIOUSLY SUCK ADOBE ON THIS ONE!!!!!!!!!!!

Need help reinstalling indesign cs5 (master collection)

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