Need help removing adware from Safari Version 7.0.5 (9537.77.4) Maverick System OS X 10.9.4 (13E28)

This adware renders system useless during while using web. Cannot perform even the simplest work that requires interaction on a website. (Except Apple). I have excellent Web Service. Other iMac and 4 IOS devices are not affected, and work well.

Hello Apple community
PLEASE I need your help!
I'm having an horrible experience with my Safari 7.1.2 ( iMac OS X 10.9.5)
Bare with me, here are my symptoms, and what I did so far looking for solutions online. None of them helped
This all started SUDDENLY, today. Although i DOWNLOADED a couple of apps last week thinking i was upgrading my video app that wasn't working (I was prompted to do so but the video never ended up working!)
My symptoms:
- Ads are "glueing" themselves on my webpages... in different formats depending on the website i'm on (regular websites...)
- pages are opening ups by themselves (see picture) :
*directing to "d2bzz.resolve.sweepstakesghost.biz/?sov....." with a window saying "PC TECH SUPPORT Chat initiated. Specialist: Matt Folson Date: January 7, 2015";
To this i turned my Wifi off and then closed the page to avoid clicking on the OK button (yet now it's not asking anymore and just redirecting me without asking)
*directing to other supposedly technical support...
- SELECTED WORDS become all caps, underlined, and in light blue with a link to an ad? (see picture above)
- ALL of this are displaying a certain "Ad by PJS-4.2"
My Solutions:
1)
I searched online and DOWNLOADED
-Clamsav: found items to remove and removed them and emptied my trash ---> Dindt work (see picture)
- ADWARE Medic: found a couple of other items to delete and deleted them , emptied trash and restated computer ----> didn't work!
Still same Symptoms!
2)
I checked my extensions for Safari and only found 3 that I do use (and been using for quite a while). Just uninstalled them
Still same symptoms!
3)
I also looked for your files “Linc Davis” is referring to here in the forum but can't find any of them in my COMPUTER.
Triple-click anywhere in the line below on this page to select it:
/Library/LaunchAgents/com.vsearch.agent.plist
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item named "VSearch" selected. Drag the selected item to the Trash. You may be prompted for your administrator LOGIN password.
Repeat with each of these lines:
/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
/Library/LaunchDaemons/Jack.plist
Restart the computer and empty the Trash. Then DELETE the following items in the same way:
/Library/Application Support/VSearch
/Library/PrivilegedHelperTools/Jack
/System/Library/Frameworks/VSearch.framework
~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin
4)
I did an other search recommended by “Linc Davis”, about looking for /Library/LaunchDaemons in the Finder and I FOUND this:
com.smithmicro.schedulerdaemon.plist
com.MICROSOFT.office.licensing.helper.plist
com.surteesstudios.hddfancontroldaemon.plist
com.adobe.fpsaud.plist
com.macpaw.CleanMyMac2.Agent.plist
com.apple.aelwriter.plist
com.adobe.SwitchBoard.plist
com.apple.qmaster.qmasterd.plist
com.adobe.versioncueCS3.plist
com.bombich.ccc.plist
PLEASE PLEASE HELP what can I do to GET RID OF those?!!

Similar Messages

TS1389 I need help removing UAC from itunes..

I need help removing UAC from itunes so it will not allow me to open itunes. Everything I have read from other comments that you shouldn't turn off your user account control. I just to be able to open itunes. Can anyone help me with this problem?? Greg, ogrady612@yahoo,com

I had this problem too but you do not need UAC to be turned on.
Click on start and search for 'uac' in the search box at the bottom and click on 'Change User Account Control Settings' when it comes up. Move the slider to the bottom when the window appears and save the changes and your done!
It's worked for me and my uac has been off for months without causing me any problems!
Hope this helped

I need help removing CS3 from Windows 7 so I can reinstall

I need help removing CS3 from Windows 7 so I can reinstall

Before trying to remove try re-installing CS3 right on top of the current install. Often re-installing Photoshop on top of itself fixes the install. If it does be sure to apply the cs3 updates.
Download Adobe CS4 and CS3 Free Trials Here (incl. After Effects) | ProDesignTools
your product key can be retrieved from here https://www.adobe.com/account/my-products-services.html
use these links for the updates.
Adobe - Photoshop : For Macintosh
Adobe - Photoshop : For Windows

Need help REMOVING ALARM FROM ipod.

I use my 3G ipod in my car with an alpine stereo that supports ipods. Every now and then the alarm sets its self and will go off in the middle of the night completely draining my battery by the next morning.
Is there any way I could remove or delete the alarm function from my ipods software?

When you say you want to "remove" pictures from the iPod, do you mean you want to transfer those pictures from your iPod to your new computer? If so, do not erase and sync your iPod as you will lose all those pictures from your iPod for ever.
If you copied photos to your iPod using the full resolution option, enable disk use, open your iPod in "my computer", open the photos folder then open the "full resolution" folder and drag the photos out of that folder to your desktop. For enabling disk use look here.
Disk Use.
If you only copied the photos as thumbnails, you can't do this so you'll need a program such as this one.
iPod Photo Copy. (Windows only)
iPod Photo Liberator. (both Mac and Windows versions available)
Photos as thumbnails won't be of the original quality when copied back to your computer.
And btw, this is a "connecting iPod classic to a Mac" forum!

Help - Newbie Mac user needs help removing malware in Safari

I've tried researching this but I haven't found exact steps on how to get rid of different website popping up in my Safari browser. I'm a little gun shy with deleting files, etc on the Mac so I hope you can help me fix this. Or better yet, is there software that will fix it?
Thanks in advance for your help.
Wendy

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the behest of a stranger. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts 51 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports 'com.autodesk.AutoCad com.evenflow.dropbox com.google.GoogleDrive' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 ` route -n get default|awk '/e:/{print $2}' ` 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^$[0-9]+$ /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n\t(%s)\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;5p;6p;8p;12p;' ' {sub(/^ +/,"")};NR==6;NR==13&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/root/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1000) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/d;/(etc|Preferences)\//s/^\.\/[^/]+//p;' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| ","||kMDItem'${p[35]}'=");sub("^.."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[9]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/ { next;} /%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]" "$1;b=b$1;} END { if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|POSIX sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' BEGIN{FS="= "} /Name/{print $2} ' ' /^ +B/{ s/.+= |(-[0-9]+)?\.s.+//g;p;} ' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / /{$0="'"${p[28]}"'"};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/$L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' 's/0/Off/p' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil PlistBuddy whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test );c2=(com.apple.loginwindow\ LoginHook '-c Print /L*/P*/loginw*' '-c Print L*/P*/*loginit*' '-c Print L*/Saf*/*/E*.plist' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' '-c Print\ :'${p[35]}' 2>&1' '-c Print\ :Label 2>&1' '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA$|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true $ -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,[lps]*.conf,pam.d,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}* .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' -i4TCP:0-1023 com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' );N1=${#c2[@]};for j in {0..8};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;A2 0 $((N1+1)) 2;C0;A1 0 $N1 1;C0;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A1 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D23 14 2 48 43;D13 4 5 32 1;D22 4 4 50 0;D13 14 3 49 5;D12 26 48 59 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
8. If you see an error message in the Terminal window such as "syntax error," enter
exec bash
and press return. Then paste the script again.
9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with "Model Identifier." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Need Help removing text from an image.

I am using illustrator Cs3 version. I have an image of a sun with text in front of it, now I only need the image of the sun to then use in photoshop. How do I remove the text and still have a full-color image of the only the sun? Please Help! (Image below)

Hi,
You have posted your question in the Adobe Illustrator Draw iOS app forum. To get help for your question please post in the Adobe Illustrator desktop forum: https://forums.adobe.com/community/illustrator.
Regards,
Jose

IMovie HD/08: Need help merging projects from both versions.

I have some video that was imported using iMovie HD6 (saved to my internal hard drive with some editing already done) and some using iMovie 08. (Save to an external hard drive and unedited). I realized later that iMovie 08 lacks features available on iMovie HD6. I would like to move all video to my external hard drive and merge my projects. I would then like to edit the whole thing on iMovie HD6. I've noticed that I can simply drag my iMovie 08 project directly into iMovie HD6 and directly into my other project. However, it wants to save it to my internal hard drive. (No where near enough space on my internal drive for that). Is it safe to assume that if I were to move my iMovie HD6 project onto my external drive that it would then attempt to import/merge my iMovie 08 project keeping it on my external drive? Also, do I run a risk of losing any editing already done to my iMovie HD6 project if I move it to my external drive? If not, is there a right or wrong way to move it? Also, my external drive is connected to my computer via USB. Am I going to have any problems editing from my external drive because of that?

I am trying to transfer a movie project I made on my work computer (MacBook Pro, iMovie '08) to my home computer (iMovie HD, iBook). I've transferred the files using a Lacie, but when I open iMovie HD on my personal computer, it does not let me open the project I desire.
As you have already found, iMovie '08 projects, as such, are not backwards compatible with previous versions of iMovie. iMovie '08's project basically consists of a list of instructions detailing how a project is to be exported while previous versions of iMovie actually rendered physical file segments ordered properly in a physical timeline reference file.
I can import, but not the whole file, it keeps putting items in the trash. I have exported Mobile, Medium, and Large files.
Basically you have two options. You can either import your raw footage (the Event clips) and "re-create" a project in iMovie HD or export your iMovie '08 project, complete with edits to an HD compatible format (e.g., DV or AIC/AIFF) and import this file into iMovie HD. Unfortunately, this latter approach will not allow you to "manipulate" your previous edits.
Basically, I want to be able to open the file in iMovie, in case I wanted to duplicate it or edit it.
As indicated above, you can import iMovie '08 shared/exported files to iMovie HD but you then have to edit them as source files. To remove a previous edit, you would literally have to delete it from your new project in order to add another.
I also want to be able to continue burning copies of this movie slideshow to DVD (I created a DVD project using iDVD).
Previously authored and burned DVDs can be copy-burned by applications like Toast or used to create stored "image" files that can be used to burn new DVDs on an as needed basis in the Mac OS "Burn" folder or using the Disk Utility application. In fact the "image" file can also be created for this purpose from within iDVD.

Need help removing PDF from "Places" in Finder window

I just noticed this PDF in my sidebar and I can't remove it, "Catalyst Itenerary 2012"
It's an old document I must have dropped it in here at some point but must no longer exist on my computer because Spotlight cannot find it.
I'm able to select everything in the sidebar except this PDF. I can't select it or highlight with my pointer, I can't right-click it to choose the "Remove from sidebar" option.
Please help, I'm stumped.

If you're on Snow Leopard, then hold the Command key down as you drag it off.
For Leopard like your profile shows, it should just drag off.

I need help removing bezel from my laptop screen

I have a HP Pavilion DV4-1125nr laptop and I cracked the screen and need to change it but I can't seem to figure out on how to remove the bezel out of my screen so I can remove screen and get the model number from the back. I removed screens before but they had screws on top of bezel covered by little rubber knobs and the dv4-1125nr doesn't have any of this and it looks like you have to remove the bezel using your hands but I can only pop out the top and the sides, the bottom doesn't pop out and I'm afraid to force it out in case I break it. What am I misssing here? Is there a trick to get it out?

http://h20574.www2.hp.com/?jumpid=reg_R1002_USEN&lang=en&cc=US&hpappid=psml
From above url ( HP partner Services Media Library ), do the following;
1. Select Laptops and Teblet PCs in "Product Category"
2. Select HP Pavilion Notebook PCs in "Product Family"
3. Select Pavilion dv4-1000 Entertainment Notebook PC series in "Product Series"
4. Select either FRU Remove/Replace (AMD) or FRU Remove/Replace (Intel) based on your CPU type.
5. It should bring up another window "HP Service Media Library" and then select Display Bezel ( Recessed ) to bring up the video and detailed procedure for you to open up the LCD Display Bezel.
Have fun and keep this URL handy and you can use it for all your DIY works later.

I need help removing hosts from all Active Directory Groups! - PowerShell

In our environment, we use AD Groups to create collections in Configuration Manager. I have a few PC's that need to be removed from all AD Groups in our Forest. I do not know how many groups these computers are in and to script it in PowerShell. Could
someone please guide me in the right direction?

Hi,
Here's how you can check group membership:
Get-ADComputer COMPUTERNAME -Properties MemberOf |
Select -ExpandProperty MemberOf
http://ss64.com/ps/ad.html
Don't retire TechNet! -
(Don't give up yet - 13,085+ strong and growing)

Removing adware from Safari

Yesterday, I clicked on a certain pic on FB and started getting all sorts of adware popups all over my screen when I'm on Safari. Is there a way to remove them or must I get my computer serviced?

Check the links below for options to remove the Adware.
The Easy, safe, effective method:
http://www.adwaremedic.com/index.php
If you are comfortable doing manual file removals use the somewhat more difficult method:
http://support.apple.com/en-us/HT203987
Also read the articles below to be more prepared for the next time there is an issue on your computer.
https://discussions.apple.com/docs/DOC-7471
https://discussions.apple.com/docs/DOC-8071

EtreCheck version: 2.1.5 (108) Report generated 4 January 2015 14:29:26 GMT Click the [Support] links for help with non-Apple products. Click the [Details] links for more information about that line. Click the [Adware] links for help removing adware

My Mac is very slow and applications take a long time to load, especially Safari and iTunes. Please help.    I have run the Etrecheck report and these are results.
Thanks Pat
EtreCheck version: 2.1.5 (108)
Report generated 4 January 2015 14:29:26 GMT
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
iMac (21.5-inch, Mid 2011) (Verified)
iMac - model: iMac12,1
1 2.7 GHz Intel Core i5 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
BANK 0/DIMM1
empty empty empty empty
BANK 1/DIMM1
empty empty empty empty
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
AMD Radeon HD 6770M - VRAM: 512 MB
iMac 1920 x 1080
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 0:32:50
Disk Information: ℹ️
ST31000528AS disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (717.51 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5690H
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Seagate Expansion Desk 2 TB
EFI (disk1s1) <not mounted> : 210 MB
Seagate Expansion Drive (disk1s2) /Volumes/Seagate Expansion Drive : 2.00 TB (1.66 TB free)
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. iPhone
Apple Internal Memory Card Reader
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/Avast/components/fileshield/unsigned
[loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.9) [Support]
/Library/Application Support/Avast/components/proxy/unsigned
[loaded] com.avast.PacketForwarder (2.0 - SDK 10.9) [Support]
Problem System Launch Agents: ℹ️
[failed] com.apple.syncservices.SyncServer.plist
Launch Agents: ℹ️
[loaded] com.avast.userinit.plist [Support]
[running] com.epson.Epson_Low_Ink_Reminder.launcher.plist [Support]
[loaded] com.epson.esua.launcher.plist [Support]
[running] com.epson.eventmanager.agent.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
[running] com.trusteer.rapport.rapportd.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.avast.init.plist [Support]
[loaded] com.avast.uninstall.plist [Support]
[failed] com.avast.update.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[running] com.trusteer.rooks.rooksd.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[invalid?] com.avast.home.userinit.plist [Support]
[running] com.microsoft.LaunchAgent.SyncServicesAgent.plist [Support]
User Login Items: ℹ️
iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 [Support]
AdobePDFViewer: Version: 11.0.07 - SDK 10.6 [Support]
DivXBrowserPlugin: Version: 2.2 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
OVSHelper: Version: 1.1 [Support]
QuickTime Plugin: Version: 7.7.3
JavaAppletPlugin: Version: Java 8 Update 25 Check version
Safari Extensions: ℹ️
wrc [Installed]
3rd Party Preference Panes: ℹ️
DivX [Support]
Flash Player [Support]
Flip4Mac WMV [Support]
GoToMyPC Preferences [Support]
Java [Support]
Trusteer Endpoint Protection [Support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 281.84 GB
Destinations:
Seagate Expansion Drive [Local]
Total size: 2.00 TB
Total number of backups: 78
Oldest backup: 2013-07-28 18:09:06 +0000
Last backup: 2015-01-04 14:29:38 +0000
Size of backup disk: Adequate
Backup size 2.00 TB > (Disk used 281.84 GB X 3)
Top Processes by CPU: ℹ️
      2% WindowServer
      1% mds
      0% fontd
      0% mds_stores
      0% com.avast.daemon
Top Processes by Memory: ℹ️
120 MB Safari
112 MB com.avast.daemon
94 MB com.apple.WebKit.WebContent
56 MB spindump
52 MB mds_stores
Virtual Memory Information: ℹ️
479 MB Free RAM
1.56 GB Active RAM
1.11 GB Inactive RAM
904 MB Wired RAM
5.37 GB Page-ins
75 MB Page-outs
Diagnostics Information: ℹ️
Jan 4, 2015, 01:57:18 PM Self test - passed
Standard users cannot read /Library/Logs/DiagnosticReports.
Run as an administrator account to see more information.

patbythesea wrote:
Can I assume that with my Mac I do not need any additional virus protection software? If I do, what should I use?
See my Mac Malware Guide for help on protecting yourself from malware. You generally don't need anti-virus software.
(Fair disclosure: I may receive compensation from links to my sites, TheSafeMac.com and AdwareMedic.com, in the form of buttons allowing for donations. Donations are not required to use my site or software.)

Hi Support, how can I install photoshop again after disk failure. Still says I have 2 copies installed, need to remove one from my old pc. Thanks for any help.

After drive failure, I decided to install photoshopcc on my home pc.
when I try to start it, I get the message "already installed on 2 devices"
I need to remove it from one of those devices.
It's not obvious how to do this.
Thanks in advance for any help

On one of your older PCs, Start Photoshop, go to the Help menu > Deactivate...
This is a forum of users like yourself volunteering our time to help, we are not Adobe support.
Gene

I cannot remove Avast from Safari. It is blocking a website that I need for remote access to my office. I have dragged Avast to the trash and have restarted my computer. It is no longer installed as an app on my Mac. Does anyone know what to do?

How do I remove Avast from Safari?

"Avast" is perhaps the worst of the whole wretched lot of commercial "security" products for the Mac. Not only does it fail to protect you from any real danger, it throws false warnings, destabilizes and slows down the computer, and sometimes or always corrupts the network settings and the permissions of files in your home folder. Removing it may not repair all the damage.
Back up all data, then remove "Avast" according to the developer's instructions. Restart.
If you tried to remove Avast by dragging an application to the Trash, you'll have to reinstall it and then follow the instructions linked above.

Need Help Removing Background

I need help removing a background from a picture. My boss wants some t-shirts made but the only image I have is one with a tie-dye background and I need it to just be the black and white that is on the image. I have been trying for 2 weeks to do this and I can get real close but it leaves the colors around the edges and I need this gone. Any ideas? Anyone that can help me out? I have the original photo and the one with almost everything removed if someone can help me fine tune the rest that would be great.

You've done all the hard work and are almost there!
Starting with your b/w rendition, duplicate the background layer, and shut off the visibility of the background layer. Work on background copy layer
Go to Enhance menu>convert to black and white>vivid landscape style
Open a blank layer between the background and background copy layers and fill this layer with white
Make the background copy layer active and use the eraser tool to clean up a few smudges on the background copy layer
Open a blank layer at the top of the stack, and press CTRL+SHIFT+ALT+E to create a stamp visible layer
With the rectangular marquee tool, make a rectangular block selection of "DRIVE-IN THEATRE" and place this on its own layer (CTRL+J). Make the blending mode multiply, then duplicate this layer 3-4 times.
For the text on the bottom, suggest that you erase this and replace the information with the type tool.

Need help removing adware from Safari Version 7.0.5 (9537.77.4) Maverick System OS X 10.9.4 (13E28)

Similar Messages

Maybe you are looking for