Need Help Restore iPod

Reset iPod Classic. Slowly boots up with the Apple Logo on screen. When I place my ear to the back of the iPod I can hear clicking sounds like a clock ticking. Tick, Tick, Tick.
iTunes won't see it's connected. I get the 'ipod disk write error' from Windows XP. This is an 80GB Classic. I am able to format it.

There is a fix in support.apple.com called Ipod shows up in Windows but not in iTunes which I worked with the "Restart the ipod Service" and followed the going to My Computer and click Manage - Services and Application - couble click Ipod Service - stop then Start and reopened Itunes and my Device was now visible.
Give it a shot. It got me on the track to a yet unresolved bigger problem but now at least I can see my Device - try the suggestion prior to Restoring the Ipod or Reinstalling Itunes.

Similar Messages

Need help Restoring iPod to factory settings

I have a new iPod 30G and somehow screwed things up trying to use Winamp to transfer files. I upgraded iTunes to 7 and when I start it up, it polls my iPod and I get this message:
iTunes cannot read the contents of the iPod "IPOD". Go to the Summary tab in iPod preferences and click Restore to restore this iPod to factory settings.
The only problem is that my iPod doesn't show up on the left so I can't get to the preferences. I downloaded the iPod updater 6.28.06 but it won't work with iTunes 7, it says that iTunes 7 will do the updating. Uninstalled 7, went back to 6 and now the updater says it has an iPod service error. Have rebooted my PC. Have reset my iPod, have slept very little
Any help getting my iPod back to factory settings would be appreciated. BTW, my PC does recognize the iPod and I can browse the I: drive so I know it "should" work.
Thanks in advance.
Alienware Windows XP

I'm having the same exact issue with the nano i just bought. I was able to transfer a few files using itunes and then i tried to open up a folder with mp3s (outside of itunes) and mass upload one album. after i tried that it started giving me the same error message. i've tried finding the reset and itunes reads the ipod but it doesn't show up as selectable on the source pane. grr its soo frustrating.

I need help restoreing my ipod nano 3rd gen so its like new

I need help restoreing my ipod nano 3rd gen so its like new

Plug it to your computer using iPod USB Cable (any cable should work excluding iPhone 5 and Shuffle cables)...... when you see your iPod in iTunes go to that iPod and click restore...... the whole process should take (depending on what you have on your iPod and its is up to date) it should take no longer than 30 minutes...... then it will ask if you want to set up as new iPod or restore from back-up (itunes back up), since you said:
so its like new
click set as new iPod and follow through what they said.

HT201210 i need help restoring a locked ipod

i need help restoring a locked ipod touch

Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work.

I need help restoring because it dose it but then it just freezing an its just still like tat plz help i sen u a pick apple wats u email 2 i can sen u a pick

i need help restoring because it dose it but then it just freezing an its just

If u haven't resolved this issue yet, I just did.
What I did:
1. Toggle the hold switch (turn it on and off)
2. Reset to 'Disk Mode'
by pressing the 'Play' and center buttons
simultaneously
(it may take a couple of trials to get it right)
3. Update iPod with latest iTunes in Disk mode.
4. Incase the 'Can't find firmware' error msg is displayed,
follow the instructions in the link given below:
http://docs.info.apple.com/article.html?artnum=304309
Toshiba SatelliteA30-203, Compaq Presario 3000 Windows XP Pro

I need help, my ipod touch is not recognized by windows as a harddisk

i need help, my ipod touch is not recognized by windows like a memory card or a harddisk.
i would like to transfer the files from pc to my ipod touch without useing itunes.
as i see theres some people here that theires ipod touch are recongnzed as a digitl camra, mine is reconzied as nothing, some help plz.
Message was edited by: B0Om

B0Om wrote:
ok but i still dont understed, only my itnes recongnize my ipod, when i go to " my cumputer, it dosent show up there, not even as a digital camra
Your Touch is working correctly. Currently, without unsupported third party hacks, the Touch has NO disc mode. It will only show up in iTunes.
how do i put programes and games in my ipod touch
Right now, you don't. The SDK is scheduled to be released in Feburary. Then developers will be able to write programs that will be loadable.

HT4859 I need help restore my old messages and pictures to my phone. I did a restore from my computer and my boyfriends stuff downloaded on my phone. How do I get my stuff back?

I need help restoring all of my pictures and infor to my phone. My ex boyfriend info started downloading on my phone and earsed all of my info

Mission accomplished. While waiting for your reply,. I found an article that mentioned a copy/paste of the following code from the old pref.js to the new pref.js:
user_pref("ldap_2.servers.OutlookExpressAddressBoo.position", 0);
user_pref("ldap_2.servers.OutlookExpressAddressBoo_1.description", "Outlook Express Address Book");
user_pref("ldap_2.servers.OutlookExpressAddressBoo_1.dirType", 2);
user_pref("ldap_2.servers.OutlookExpressAddressBoo_1.filename", "impab-1.mab");
user_pref("ldap_2.servers.OutlookExpressAddressBoo_2.description", "Outlook Express Address Book");
user_pref("ldap_2.servers.OutlookExpressAddressBoo_2.dirType", 2);
user_pref("ldap_2.servers.OutlookExpressAddressBoo_2.filename", "impab.mab");
That identified the impab.mab file, and now all my contacts are showing.
Here is a link to the article: http://nctritech.com/thunderbird_contact_groups.php
Case closed. Thanks everyone for all your help.
Ted

Hi, i need help restoring my pictures

Hi, i need help restoring all my pictures backed up in my iCloud I have tried everything I have read out here ,when I signed into this new iPad I only got a song I purchased on iTunes and some games but my pictures didn't restore ... Need help pls

Hi LaLaMelodic,
If you are having issues restoring your iPhone from a backup in iTunes, you may find the following articles helpful:
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/ht1766
iOS: Troubleshooting encrypted backups
http://support.apple.com/kb/TS5162
Regards,
- Brenden

I need help restoring the ability to view Youtube and all videos of my 4 year old MacBook after receiviving a meaage the the Adobe ineeds to be updated? Thanks.ng

I need help restoring the ability to view Youtube and all videos of my 4 year old MacBook after receiving a message the the Adobe ineeds to be updated? Thanks.

Did you upgrade whatever product from Adobe was out of date yet?

I'm needing help restoring an iPod touch 5 back to factory settings because I purchased it used

I'm needing help in restoring an iPod touch 5th generation back to factory settings. Because I purchased it used from a family member who can not remember their password or sercuity question answers

They need to call AppleCare, ask to be transferred to the Account Security team.

Ok guys i need help my ipod touch froze during an update now i put it inot the recovery mode or dfu and it will not reset itself at all it comes up with an error code and says this ipod cannot reset now does anyone have any ideas of what to do with it

ok guys i need help anyone with my ipod it froze during an update now it will not work at all i ahve put it into the recovery mode or dfu and it will not reset it self it comes up with an error message 1603 the number is and says the ipod cannot be reset anyone please help me i have tryed everything googled you tubed everything

Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Error 1600, 1601, 1602
Error 1603
Follow the steps listed above for Error 1604. Also, discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.If you do not want to remove the IPSW in the original user, try restoring in a new administrator user. If the issue remains, Eliminate third-party security software conflicts.

I need help my ipod touch 4g wont show up on my computer and it is stuck in recovery mode

i need help with my ipod touch 4g its stuck on recovery mode and it wont show up on my computer its been 4 months and its still like that what can i doo to fix that email me at [email protected] or post on here

- Try here to get iTunes to see the iPod:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
- Yu can also try another computer to help determine if you have a computer or iPod problem
- Try manually placing the iPod in recovery mode. For that see:
iPhone and iPod touch: Unable to update or restore
- Try DFU mode:
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

Need help reformating Ipod! Driving us crazy! TRIED EVERYTHING!

Hey everyone well my friend has an Ipod and it recently just stopped working, and it would have the sad Ipod icon or the folder with an exclamation point. He lost the USB cord but does have the FireWire cord, and his laptop did not have the FireWire port so mine does so that is why I'm trying to fix it. But when I plug it into my firewire windows seems to recognized it, then it disappears. I switched between the ports. The one it worked and the one as I said it would work the dissapear. The one that did work, I would try using that ipod updater software and when I started using it it would say "Can't mount" or whatever.
We've tried getting it into disk mode, which has failed and so we're baisctly stuck
Anyone have any help?
Its a 20GB Ipod Photo

Hi,
There are couples of problems here, you must deal with the "can't mount iPod" first.
Plug your iPod with your PC via the firewire cable, open my computer folder, and check the iPod drive no. If possible change it to something larger i.e. "M", "N" or "Y". Reboot your PC, open the iPod updater and plug the iPod back, and wait for few minutes, hope it will allow you to do the Restore.
If does not work, then read the following for the Sad iPod
Hello,
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/ipod/download/
http://www.apple.com/itunes/download/
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iPod Updater and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iPod Updater and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“Partition Magic”.
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iPod updater.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
http://www.ipodresq.com/index.php
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.

Need help restoring itouch - dont have passcode or original PC

Hello folks -
My father in law just gave me his old itouch to me. It had been collecting dust for more than a year now.
I would like to begin using the itouch, but I am unable to access it on my PC. I don't know the passcode for the itouch, and the original PC that the itouch was synced to is long gone.
I have tried to restore the itouch, but nothing seems to work.
What do I need to do to begin using the itouch.
Thanks in advance. All help is greatly appreciated.

Connect in recovery mode and restore, you'll get the option to rest the passcode during this process:
iOS: Unable to update or restore and iPhone and iPod touch: Wrong passcode results in red disabled screen
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.

NEED HELP! Ipod immediately ejected from pc

I've been having trouble with my ipod for the last few months. Whenever I connect it to my computer it immediately ejects. I have tried resetting my ipod and restoring it and nothing worked. Finally I replaced my ipod and got a brand new one and the problem is stll happening. I have an 80GB Ipod classic and I'm using an emachine computer. Does anyone have any suggestions?

I've had this same problem lately, same iPod, but i bought mine about 1-2 years ago so can't replace, but that's off the point, i have tried the 5 R's i've tried switching my USB input, i've tried restarting it and just today it's now frozen in the restart menu after putting it in Disk Mode, i keep trying to restart so it will go to my menus, but it stays on then says connect to power, i've also tried restoring it to factory with my sister's computer and even still the iPod won't play, skips, or slows down when i try to play a song, it was working fine days ago but now nothing... won't even recognize on the computer, NEED HELP FROM SOMEONE, maybe even APPLE if they decide to start customer service for the first time.

Need Help Restore iPod

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