Need help restoring an itouch that erased itself and now gives an error message
I have an ipod touch and was syncing it when it seems to have completely erased itself. Before that I had it in my purse and it had a weird yellow and white screen with no words. I turned it off and back on and it seemed fine. Anyway after that i synced it erased itself. It went back to the screen with the itunes symbol and the ubs cord, like when it is new and you need to initialize it. When I did that, it said I needed to restore, when I hit restore it went through as if it was fine, but then in the end it gives me an error message saying it cannot restore, the error message is 1611. What else can I do to get this working?
Error 1611: This error may indicate a hardware issue with your device. Follow the steps in this article. Alsoattempt to restore while connected with a known-good 30-pin Dock Connector cable, computer, and network to isolate this issue to the device. The MAC address being missing or the IMEI being the default value (00 499901 064000 0) can also confirm a hardware issue. Out-of-date or incorrectly configured proxy or security software, such as FoxyProxy, can cause error 1611. To troubleshoot third-party security software, follow these steps.
Above from:
http://support.apple.com/kb/TS3694
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Message was edited by: LarryHN
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