Need help! (Simple question regarding Soundblaster Wireless Music)(I ho

Hey everyone, this might be a bit of a dumb n00b question but I'm having a problem with my soundblaster wireless music.
The problem is that it won't shuffle any tracks.
I have createdplaylists, populated them all very easily, but it will only play one track from each one. I have to select every single track it I want it to play manually on the remote. Using the 'Mode' button on the remote about all I can get it to do is repeat the same track over and over again.
The only way i've been able to get it to shuffle is by loading a bunch of tracks into the "Now Playing" secton of the console but that seems a little tedius and kind of what i created the playlists for in the firstplace.
Is this the way the software is supposed to function or am I missing something so simple that it will make me look dumb...

When trying to play your play list with the remote are you going into the playlist before hitting play? You need to hit play at the playlist list level, not once you'e gone into a given playlist where the songs of the playlist are listed.
W3

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