Need Help... "system preferences" under Apple icon wont work.

please help. i am a new mac user. i have an iMac. when i try and select the system preferences under the apple icon, it wont work. like the its missing or been deleted. i have searched for it, and cant find it anywhere.
what do i have to do to get it back. reinstall something?

Open the Macintosh HD folder from your desktop, and in that, open "Applications".
Is there an entry there "System Preferences" or "System Preferences.app"?
P.S. Welcome to  Discussions!
Message was edited by: joshz
EDIT 2: Since you're new to mac, you may want to check out Mac 101 (and Switch 101 if you've switched from Windows).
Message was edited by: joshz

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Challenge - Need help - System Preferences Multiple Users

I absolutely cannot access System Preferences under a newly created user account on my iMac 10.5.8 Leopard.
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Please help - been at this for hours! Thank you!

Delete it and recreate it.

Hey need help System Preferences. Accounts pane freezes

i,
I am having a problem with System Preferences freezing up when selecting Accounts. Everything else on the system works fine.
I activated the Guest account for some file sharing then according to me deacitvated it but now it appears on my login screen however As soon as I select Accounts on the system preferences it freezes
I will get an error message and the problem details (which I know VERY little about) show an Exception Type: EXCBADACCESS (SIGSEGV) and
Exception Code: KERNINVALIDADDRESS
If that helps.
"Heres the copy paste Exception Type: EXCBADACCESS (SIGSEGV)
Exception Codes: KERNINVALIDADDRESS at 0x0000000116dcf820
Crashed Thread: 0 Dispatch queue: com.apple.main-thread"
I tried restarting or clickin on it but the same error message appears.
Any ideas on how to get back the the default or fix this problem are greatly appreciated.
Thank you!

Heres what appears in the error report
Exception Type: EXCBADACCESS (SIGSEGV)
Exception Codes: KERNINVALIDADDRESS at 0x00000001074d6860
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
objc_msgSend() selector name: willSelect
objc[343]: garbage collection is ON
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x00000001007cf11c objc_msgSend + 40
1 com.apple.systempreferences 0x0000000100008426 0x100000000 + 33830
2 com.apple.systempreferences 0x0000000100006fb8 0x100000000 + 28600
3 com.apple.Foundation 0x0000000100b4d448 __NSFireDelayedPerform + 404
4 com.apple.CoreFoundation 0x00000001008e1708 __CFRunLoopRun + 6488
5 com.apple.CoreFoundation 0x00000001008df8df CFRunLoopRunSpecific + 575
6 com.apple.HIToolbox 0x00000001023dbada RunCurrentEventLoopInMode + 333
7 com.apple.HIToolbox 0x00000001023db83d ReceiveNextEventCommon + 148
8 com.apple.HIToolbox 0x00000001023db798 BlockUntilNextEventMatchingListInMode + 59
9 com.apple.AppKit 0x0000000100f61a2a _DPSNextEvent + 708
10 com.apple.AppKit 0x0000000100f61379 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
11 com.apple.AppKit 0x0000000100f2705b -[NSApplication run] + 395
12 com.apple.AppKit 0x0000000100f1fd7c NSApplicationMain + 364
13 com.apple.systempreferences 0x0000000100001cf4 0x100000000 + 7412
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00000001005944ea kevent + 10
1 libSystem.B.dylib 0x00000001005963bd dispatch_mgrinvoke + 154
2 libSystem.B.dylib 0x0000000100596094 dispatch_queueinvoke + 185
3 libSystem.B.dylib 0x0000000100595bbe dispatch_workerthread2 + 252
4 libSystem.B.dylib 0x00000001005954e8 pthreadwqthread + 353
5 libSystem.B.dylib 0x0000000100595385 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000001 rbx: 0x00000002000528a0 rcx: 0x00000002000cc031 rdx: 0x00007fff5fbfe2e0
rdi: 0x000000020038d420 rsi: 0x000000010047e8a4 rbp: 0x00007fff5fbfe7f0 rsp: 0x00007fff5fbfe5b8
r8: 0x0000000000000008 r9: 0x0000000000000000 r10: 0x0000000000000001 r11: 0x00000001074d6850
r12: 0x0000000000000002 r13: 0x000000020038d420 r14: 0x00000002000d9240 r15: 0x0000000200052520
rip: 0x00000001007cf11c rfl: 0x0000000000010202 cr2: 0x00000001074d6860
Binary Images:
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0x7fff5fc00000 - 0x7fff5fc3bdef dyld 132.1 (???) <B633F790-4DDB-53CD-7ACF-2A3682BCEA9F> /usr/lib/dyld
0x7fffffe00000 - 0x7fffffe01fff libSystem.B.dylib ??? (???) <CB9A4929-61AF-DE71-5635-133E9EC95783> /usr/lib/libSystem.B.dylib
Model: MacBook4,1, BootROM MB41.00C1.B00, 2 processors, Intel Core 2 Duo, 2.4 GHz, 2 GB, SMC 1.31f0
Graphics: Intel GMA X3100, GMA X3100, Built-In, 144 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x88), Broadcom BCM43xx 1.0 (5.10.91.27)
Bluetooth: Version 2.3.1f4, 2 service, 2 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: FUJITSU MHY2250BH, 232.89 GB
Parallel ATA Device: HL-DT-ST DVDRW GSA-S10N
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8501, 0xfd400000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x022a, 0x5d200000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x5d100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8205, 0x1a100000

Bluetooth is neither detected nor working. In the system preferences under BLUETOOTH header it says "No information found". Bluetooth icon is not appearing on desktop either. Please help.

Bluetooth is neither detected nor working. In the system preferences under BLUETOOTH header it says "No information found". Bluetooth icon is not appearing on desktop either. Please help.

Yes....It happens all the time. I also erased my HD and installed Snow Leopard but with no success. Tried lots of REBOOTING but nothing worked for me.As I have already installed the new OSX I think there is no need to go through the below procedure. What do you suggest?
Before you go through the ritual of reinstalling the entire system just try to do a "factory reset" of your bluetooth environment. To do this you need to run the Bluetooth Explorer which is a utility installed as part of XCode.
1. Launch Bluetooth Explorer.
2. Select the "Modify Software & Device Configuration" from the Utilities menu.
3. Keep the first 4 checkboxes checked (one will say "Full factory reset").
4. Click "Perform actions" button (lower right of window).
5. Reboot (possibly the Reboot NOW button will work, if not just do a normal reboot).
Hopefully that will clear your problem(s) so you can re-pair your bluetooth devices.
Good luck.

I need help understanding how the Apple components integrate to create a system across all my devices?

I need help understanding how the Apple components connect to create a whole system across all my devices?
Is there a resource that describes current system and associated functionality?
For example:
Buy A, B, C to achieve "X"
You will need:
an internet provider which supports <specs>
add D to achieve "Y"
You will need:
an internet provider which supports <specs>
add "E" to achieve "Z"
You will need:
an internet provider which supports <specs>
For example, I am looking at the Gen 6 Airport extreme. For intended performance do I need broadband? if so what are the specs, or will basic internet service suffice? Do I need the internet provider's modem or does the Airport extreme replace that? And then I think, if I am doing this, I should also look at Apple TV....What do I need and Why? Then I look at the New Desk top coming out in the fall, and I think well, if I wait and get this, what does this component do for the system, and what becomes redundant? What does this awesome desktop do for my ability to sit and use a new macbook air when I travel or sit on the couch in my PJs?
If there was a place that plainly stated "if you buy the new dektop you can configure a system including only these components and achieve <this result> and by adding <additional components> you will achieve this result.
I have been to the genius store a few times, but I come out of there more confused unless I have SPECIFIC questions or already know what to buy.
A "System Configuration App" would be a really great sales tool--Just saying.

I have no idea what "fully optimized" means.
No Apple device will let you watch broadcast TV. The Apple TV is a good option for watching streaming TV from iTunes, NetFlix and Hulu. If you want to watch from other sources, you may need to look at other devices.
Any Mac computer or iPad will allow you to surf the web.
What business software?
Time Capsule is a good option for back ups.
Update what across all devices?
For accessing documents from all devices, a service like Dropbox is your best bet.
I have no idea what "step as far away from an internet provider as possible" means. If you want Internet access, you need an Internet provider.
Lighting fast speed for what? Processor? The specs are listed for all devices in the Online Store. Internet? We're back to the service provider.
Technology changes. The only way to keep pace with it beyond a couple of years is to buy new stuff.
The bottom line is you need to look at the specs for devices availble and at your budget and decide what best meets your needs. If you are unable to do that on your own, there are lot of technology consultants out there who will, for a fee, look at your exact situation, make recommendations and even handle the purchase and set up. Perhaps that would be the best route for you.
Best of luck.

Hi, someone please help me out... am Nelson and got an issue with my apple Qmaster... I got OSX maverix and on my system preferences the Apple Qmaster dosent load but only gives an error, someone please help.

hi, someone please help me out... am Nelson and got an issue with my apple Qmaster... I got OSX maverix and on my system preferences the Apple Qmaster dosent load but only gives an error, someone please help.

the error is like "Could not load Apple Qmaster preference pane"
if there is a way around it please help me coz I cannot render my video projects on Compressor anymore...

Trying to set up iCloud onmy iMac and the iCloud icon does not appear in System Preferences under "Internet

I am trying to set up iCloud on my iMac and the iCloud icon does not appear in system preferences under "internet & wireless". How do I proceed. I have already set it up on my iPad & iPhone.

You have to upgrade to Lion for the iCloud preferences to be available.

I DON'T HAVE ICLOUD ON MY MAC. HOW DO I SET IT UP? WHEN I HIT THE APPLE ON THE TOP LEFT HAND CORNER & HIT SYSTEM PREFERENCES, NO ICLOUD ICON IS AVAILABLE.

I DON'T HAVE ICLOUD ON MY MAC. HOW DO I SET IT UP? WHEN I HIT THE APPLE ON THE TOP LEFT HAND CORNER & HIT SYSTEM PREFERENCES, NO ICLOUD ICON IS AVAILABLE.

Which version of MacOS X do you have on your Mac?
See the System requirements for iCloud services:
System requirements for iCloud - Apple Support

Help! my ipod wont do anything. It wont charge, turn on, the apple icon wont appear, it won't go into reset mode or dfu mode. Itunes wont recognize it, no buttons work. It did this suddenly with no warning. What do i do? :(

My ipod won't do anything. it wont charge, turn on, the apple icon wont appear, it won't go into reset mode or dfu mode. Itunes wont recognize it, and no buttons work. The screen is black, and nothing i try will turn it on or give any sort of hope. It did this suddenly without any warning... what do i do? is there a way for me to fix it or is it beyond help?

Hello, pravin729.
Thank you for visiting Apple Support Communities.
I understand that your iPod touch will not turn on. I would start with going through the troubleshooting steps in the article below.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on
http://support.apple.com/en-us/HT201412
Cheers,
Jason H.

When I select System Preferences in Apple menu, nothing happens. ?hat can I do?

when I select System Preferences in Apple menu, nothing happens. What can I do?

Try a PRAM reset:
Shut down your Mac.
Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.

All free application get updated, during update software link under apple icon on Macbook Pro?

Hi,
Skype, Yahoo messger, MS Office and other free softwares get updated, during click on update software link under apple icon on Macbook Pro, please let me know the suggestion.
Thanks in Advance,
Suresh Balakrishnan

bsuresh7282 wrote:
we need to be click on check update link each free applications for updates?
Yes. Apple > Software Update is only for Apple products. For other products, you need to check with the people who made it.

Hi I have a Mac Book and I am trying to turn on my icloud. However when I go to system preferences the icloud icon does not appear anywhere. Where can I find it?

Hi I have a Mac Book and I am trying to turn on my icloud. However when I go to system preferences the icloud icon does not appear anywhere. Where can I find it

it's not under "internet and wireless" in system preferences?

I just created an iCloud email and I want to use that email for my iTunes account as well. I need help suiting the old apple I'd because I do not remember anything associated with that email and I don't know the security questions

I just created an iCloud email and I want to use that email for my iTunes account as well. I need help switching the old apple ID because I do not remember anything associated with that email and I don't know the security questions or the login for that old email.

You cannot do that. The AppleID you used to create the iCloud account is an active primary email address. The email address you created with the iCloud account is also an active primary email address (all Apple domain email address automatically become AppleIDs as well). You cannot replace the primary email address on one active AppleID with the primary email address on another, active AppleID.
You can use your iCloud email/AppleID with iTunes, but it will be a separate account, so all your previous purchases remain tied to the other AppleID you have.
I don't understand your statement that you could not remeber your old AppleID password, as you would have had to use it to create the iCloud account in the first place (the first step of creating the iCloud account required you to login with your existing AppleID and password)?

I need help turning on my apple Ipod device i locked myself out

I need help turning on my apple Ipod device. i have locked myself out.

If problem try the items of:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I need help setting up an apple id for my sons phone. It seems his email address has been taken and/or we cant get the password.

I need help setting up an apple id for my son's phone. It seems his email address has been taken and/or we cant get the password.

Two different things
If you forgot the password
If you forgot your Apple ID password - Apple Support
If the email ID you want to use is in use by someone else - then you may need a new one
The iCloud ID's are usually unique and may be of help if you set one up

Need Help... "system preferences" under Apple icon wont work.

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