Need help to deauthorize my adobe id to ios devices.

That will depend which Adobe DRM reader app you are running on the IOS device.
It should either be under some settings within the app itself,
or in app section within the general settings area of the device.
Might be best to do a google search for 'deauthorize bluefire ios'
(replacing bluefire with whatever your app is).

Similar Messages

Need help with upgrade from Adobe Creative Suite to PS CS4

My old laptop with Photoshop on it crashed and I ended up purchasing a new laptop.
I'm trying to reload my PS CS4. I am using an upgrade from an educational Adobe Creative Suite Premium to the CS4 and when I loaded it on my old laptop I had to get installation help through customer service, but now customer service will not help me since it is CS4.
When installing the upgrade, it tell me to select the product I already own. I own the educational full creative suite, but am only upgrading the Photoshop. I chose Photoshop CS and tried entering the serial number for the suite. It tells me that the serial number doesn't match the product chosen. Of course the only products I'm allowed to choose from is Photoshop CS, CS2, or CS3 and not Creative Suite Premium.
The other serial numbers on this CS is Golive CO and Pagemaker Plug-in.
I was told there are Adobe customer service reps here on the forum, please tell me what it was I need to do to get my Photoshop installed.
Thanks

i wasn't aware that you could get a ps4 at an upgrade price using an older creative suite produect. i searched online and found this thread (http://forums.adobe.com/thread/476009) which makes it appear that was not a valid upgrade path.
but, if you're confident that was a valid upgrade path, i'm pretty sure something will need to be done on adobe's end and no amount of manipulation, on your end only, will work.
your best bet would be to get help in this forum from an adobe staff member like jeff wright who is very knowledgeable and goes out of his way to help adobe customers. to that end, if i were you, i would start a new thread mentioning his name in your title and in your initial post explaining:
you have the educational Adobe Creative Suite Premium and purchased a photoshop cs4 upgrade years ago that required adobe support help to install years ago.
that worked well until a recent computer problem forced you buy a new laptop and you are now trying to reinstall that ps cs4 and again need support help but have been refused help because cs4 is not current.

Need help in downloading current Adobe Reader version!

Need help in downloading and installing the current Adobe Reader version! I am running Windows Vista. I receive an error message that the current version is trying to update version 8.1. During the install efforts, the program locks up @ the 96% complete. Any ideas?

Use the Acrobat Cleaner Tool to remove the current version: http://labs.adobe.com/downloads/acrobatcleaner.html
The download and run the installer from http://get.adobe.com/reader/enterprise/

Need help: unable to login Adobe Content Viewer on iPad

Need help: not able to login with my Adobe Id and password on adobe content viewer on iPad. I'm able to login on the adobe.com site with my Id and password, but not on my iPad in the adobe content viewer. I've reset my Adobe ID password a couple of times to make sure I'm using the correct password and ID and I've even tried it with a complete new Adobe ID account, but it has not helped. Anybody who knows how to solve this?

Your Adobe ID needs to be verified to work with DPS. Can you use that Adobe ID to sign in to the Folio Builder panel? If not, sign in to http://digitalpublishing.acrobat.com and follow the prompts to verify the Adobe ID.
If your Adobe ID is verified, try removing the Adobe Content Viewer app from both the iPad and iTunes, sync, and install it again.

Need help too deauthorize my computer with multiple account due to lost of my first computer

how can i deathorized this aple account to be able to transfer my music and other stuf to my new computer due to issues not having my first computer and need too wait until may of this year can you guys help me deauthorize before that date if you do it will be my pleasure ok thank you

You will have to contact itunes support and ask them if they will make an exception and allow your to deauthorize.

I need help getting assistance from Adobe Technical Support. Ideas?

I feel that I am getting the run around by Adobe technical support and wondered if anyone had any recommendations on how to handle this problem.
Any recommendations or assistance would be greatly appreciated. This is very important to me. In previous upgrades this has been fixed with the update, but Adobe has not added an update to RoboHelp 8.0 yet. Does anyone know of an update in the works?
I have repetedly contacted Adobe Technical support with a bug that I have found and also reported a bug on the website where you report bugs.
http://www.Adobe.com/cfusion/mmform/index.cfm?name=wishform&product=38
I continually am told that it is worked on by the "highest level" but each time they try the bug out as if it is not being worked on. Does anyone have a recommendation about how to get my bug worked on. I have confirmed that it is in fact a bug and can be replicated on other computers. Sometimes they say they will help and then put in a ticket that it is my turn to submit information. Most of the time I just am told I will get a call and do not
I have posted my problems on an earlier posts and have gotten some work around recommendations but they do not solve my problem. This is a very used feature that does not work and it is a really cool feature in my online help system.
http://forums.adobe.com/thread/522651 and http://forums.adobe.com/thread/92958?tstart=0

LOL, your last reply? Or the last line of your reply? Which says: Please contact me via my site.
Cheers... Rick
Helpful and Handy Links
RoboHelp Wish Form/Bug Reporting Form
Begin learning RoboHelp HTML 7 or 8 within the day - $24.95!
Adobe Certified RoboHelp HTML Training
SorcerStone Blog
RoboHelp eBooks

I need help setting up the ADOBE Creative Cloud.

Hi my name is Joseph Luis Maya please help me set up the program. Thank you.

http://www.adobe.com/products/creativecloud/faq.html
http://helpx.adobe.com/creative-cloud/help/install-apps.html
Cloud Plans https://www.adobe.com/products/creativecloud/buying-guide.html
http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
what is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Cloud Getting Started https://helpx.adobe.com/creative-cloud/topics/getting-started.html
or
Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/
OR
Some download & install troubleshooting links
-Comodo Security kills download http://forums.adobe.com/thread/1460361?tstart=0
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
-http://forums.adobe.com/community/download_install_setup
-http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
-http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
-http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
-Server won't connect https://forums.adobe.com/thread/1233088
-Enable Mac Root User https://forums.adobe.com/thread/1156604
-more Root User http://forums.adobe.com/thread/879931
-and more root user http://forums.adobe.com/thread/940869?tstart=0

Need help with mms on iphone 4 with ios 6.0.1

I can't send mms messages with ios 6, everything was good with ios 5.1.1 in my iphone 4, Need help please. (apple give us a nice and easy way to go back ios 5.1.5 or fix all these problems with ios 6)

Is MMS tuned on in settings, Check also restrictions.

Need help with deauthorization process for Adobe Digital Editions

How do I get the Adobe Digital Editions or rather the Adobe Support to deauthorize all computers associated with the ebook I have been trying to open?

http://forums.adobe.com/community/adobe_digital_editions

Need help with deauthorization on itunes?

I recently deauthorized all computers about a month ago. but this week someone hacked my itunes account and authorized theirs. but now i wont let me deauthorize it. what number can i call to get help?

You can do this but you need to go through the relevant steps explained in this user tip .... Backup, Restore from the backup, transfer purchases and so on.
https://discussions.apple.com/docs/DOC-3141

Need help with x-fi / adobe audition monitoring / input issue

Hi all - I've been desperately trying to fix this issue for a long time now. This is the first computer problem that has really got me stumped since, well, since forever. I've searched all over and seen a few tidbits about this issue but I couldn't find anything that could help me actually solve my problem.
The issue is that when I record in audition through the x-fi, as I record a second separate track, whatever I'm monitoring from any other tracks gets recorded onto the second track along with the new recording.
I've found threads saying it's an issue with the mixer, however I'm trying to figure out the audio creation mode in the console launcher and I am absolutely unable to figure out how to be able to monitor track 1 while not having it get recorded to track two. I went through basically each strip and muted/unmuted to see what would happen and nothing ever worked. I also know that it indeed is recording the monitor, as overlaid (not printed) effects are copied to the new track.
I'm using vista, with the following drivers for the x-fi and asio4all.
driver:
5.12.6.1201
11/2/2006
asio4all v 2.7
Sound Blaster® X-Fi™ XtremeMusic (D) Sound Card
What do I do?
THANKS

This may not help, because I've not used ASIO personally, and I'm not as sure of the SBX-Fi's internals, but CL has tended to design cards which have recording taps at each input and at the output of the card. Thus the hardware has supported (dry) recording of individual sources, unmixed, or the mixed output of the card. The Surround Mixer only provides for recording one source, and gives a menu of each source, plus a "What You Hear" source which is actually the (wet) mixed output. You probably only need to figure out how to set things to record a specific source while auditioning the mixed output, and there's probably a way to do that.
-Dave
[email protected]

Need help getting pics from Adobe Starter Edition to Photoshop Elements 10!!!

I had Adobe Photoshop Starter Edition already installed on my computer when I bought it. I hadn't used it in quite a while because my camera was broken. I recently got a new camera. I tried to export my pics to my computer and as soon as it came up my pics immediately went to Adobe Photoshop Starter Edition. It wants me to put in a registration code which I don't have because it is no longer a working product. I talked to someone in chat and they said to install Photoshop Elements and I should be able to get them into the new program. I've installed that and I still can't figure out how to do it when the starter edition won't let me do anything without a registration key!!!!!!!!!!! I want my pics back!!! These pics are precious to me.....the sad part is I clicked on the box to NOT erase them from my camera....and it erased them anyways. Can someone please help???
Thanks,
Lisa

Your pictures are not really in the starter edition program.
From an adobe employee Mark Dahm:
"It is a common misconception that Starter Edition 'stores', or copies, your files into it. But the program does not move or copy files at all, rather it scans your system's My Pictures directory, and generates miniature versions of your pictures (called thumbnails) so that you can browse a 'flat' list of thumbnails of your photos, overcoming the inconvenience of having to go into separate folders in Windows Explorer to have to find files.The thumbnails, as well as any tags, and Albums that you create in Starter Edition are all stored in the Photoshop Album catalog file, separate from your pictures, and your pictures remain where you originally copied them to your computer.
If you use Photoshop Album to subsequently download files from a digital camera or scanner, the default location where the program will create those files would be in the My Pictures>Digital Camera Photos folder. But if you do NOT use Photoshop Album Starter edition to download files from your camera, then you will find that folder empty.
The thumbnails in the Starter Edition catalog will exist, even if you decide to move or delete the original photos that were added to the program. This will cause files in the Photoshop Album catalog to become 'disconnected' from the original photos. To reconnect the files, you can use the File>Reconnect Missing files command to see if the program can locate the original files in a new location, and once again re-link the catalog thumbnails to the files they once referenced.
Since Photoshop Album has been discontinued, I recommend that folks find an alternative solution. One alternative that will preserve most of what you've created in Starter Edition is the Photoshop Elements 8 trial. Install that, and it will automatically convert the Photoshop Album catalog to a current format, and the program will not time out, as Starter Edition did. If you want to purchase more Editing power, you can also choose to purchase the full program, but it's not required.
If you are like many who have come to this forum wondering how you can get to your photos, now that the program has become locked or expired, don't worry; your photos have never been moved by Photoshop Album; they remain wherever you intially put them, on your hard drive. To get to them, you can navigate your file system using Windows Explorer. They are typically in your My Documents>My Pictures folder. Here is a handy How-To that you could refer to to find photos on your system, as well as some other tips for how you can use folders to keep your photos organized: http://www.microsoft.com/windowsxp/using/setup/maintain/filemgmt.mspx
Hope those tips help!
-Mark"

Need help troubleshooting issues with Adobe Reader X

Hello,
Recently our company upgraded multilpe computers to Reader X. Initially we installed version 10.1.0. Ever since our users on X have been experiencing problems. We are seeing three different issues.
1) A user will fill out the PDF and click print. At that point a popup appears with the message "Adobe Reader has encountered a problem and needs to close. We are sorry for the inconvenience." The user has the choice to click on Debug or Close. Clicking Debug doesn't appear to do anything.
2) Clicking on a PDF in internet explorer will launch Adobe Reader and a progress bar shows on the screen indicating that the PDF is loading. The progress bar goes away and the user is left looking at a grey screen.
3) When attempting to open a PDF the user recieves this message "The instruction at "0x00720065" referenced memory at "0x00720065" . The memory could not be "written."
In every situation the only way to get past the problems is a restart of the PC.
As an attempt to resolve the issue we tried upgrading several users to Reader version 10.1.3. This was done by completely uninstalling version 10.1.0 and then installing 10.1.3. This did not have any effect on the problems.
Can anyone here offer and suggestions?
Thank you

Hello,
1. The OS on which you are seeing these issues.
Windows XP SP3
2. The method of deployment of the 10.1.3 update. Was it done via SMS/GPO/SCUP?
Originally 10.1.0 was installed remotely using a program PSEXEC. Once the errors began occurring 10.1.0 was uninstalled manually and 10.1.3 was installed using a copy from your ftp site.
3. Can you try and update any one of your systems to the latest version of Reader i.e. Reader 10.1.4 and see if it solves the problem.
We have upgraded one machine to 10.1.4 using the Check for Updates function within Reader 10.1.3 and are looking for any ongoing issues.
4. Which browser are you using to render the PDFs. Is the issue seen with internal links alone or with all links. Can you try and see if the following opens on one of the faulty machine: http://kb2.adobe.com/cps/837/cpsid_83708/attachments/Acrobat_Reader_Re leaseNote_10.1.3.pdf<http://kb2.adobe.com/cps/837/cpsid_83708/attachments/Acrobat_Reader_ReleaseNote_10.1.3.pdf>
We are using IE 8. The issues are seen with both internal and external links as well as stand alone PDFs. No one could open the link you sent but we could open: http://helpx.adobe.com/content/dam/kb/en/837/cpsid_83708/attachments/Acrobat_Reader_Releas eNote_10.1.3.pdf on a faulty machine.
5. If suggestion# 3 doesn't work, can you also try and uninstall the installation on any one of the machines manually (i.e. via Control Panel > Add/Remove Programs or Programs and Features depending upon your OS) and install a fresh copy of Reader 10.1.3 (from ftp://ftp.adobe.com/pub/adobe/reader/win/10.x/10.1.3/en_US/AdbeRdr1013 enUS.exe<ftp://ftp.adobe.com/pub/adobe/reader/win/10.x/10.1.3/en_US/AdbeRdr1013_en_US.exe>) and see if it solves the problem. If it does, then it may be an issue with the Deployment methodology followed.
Already tried this. See answer to suggestion #2
Thanks,
Adam Behsmann
Application Support Analyst
Exchange Bank
(707) 541-1044

I need help getting rid of Adobe Flash Player

First - cor-el, thanks for your suggestion (reply form won't let me enter a reply).
Now, my problem: I use very slow dial-up. I cannot have a Flash Player on my computer or nothing else opens. When I downloaded Adobe Reader 8, somehow Adobe Flash Player 10 downloaded with it. It is messing up my Internet use. When I tried to remove it in Add or Remove Programs, and with Adobe's downloadable remover, a notice opens saying it will remove the Flash Player when Windows Messenger is closed. But Windows Messenger isn't open. I never use it. Adobe states “Due to recent enhancements to the Adobe Flash Player installers, you can now remove the player only by using the Adobe Flash Player uninstaller.” Surely there must be a way to find the components and delete each one. Can anyone tell me how to do that? Or maybe suggest something else besides reinstalling the operating system again (I did it two weeks ago -- took all day with help from Dell techs on the phone) and living without Adobe Reader?
== Operating system ==
WinXP

First, a quick workaround.
In Firefox,
Tools> Addons
Plugin Tab
Locate Flash Player on the list and press disable.
Restart Firefox.
That should at least prevent it from running in Firefox and slowing down browsing. I think.

I need help choosing the right adobe package for my health records

can you please advise who i can meet and discuss the needs of my business in regard to making health records and keep them safe. the cloud ideas sounds good but i have a legal responsibility for privacy of my clients to ensure files are protected.
can you advise who or how i can preferrably meet with someone who has solid knowledge in adobe products to advise me please

fredfromhuntington beach wrote:
Thanks again for the reply (from some time ago!). I hope to get a reply from you based on my following simplification of how I intend to use my backup. No...I haven't moved forward on my decision of what/how to conduct my backups!
1) I prefer to use a single backup device for each computer
2) I would like to be able to create DVDs of movies, and (if time becomes an issue) do a backup of the DVD
How would you modify your suggestion(s) to me based on these changes?
Thanks!
OK, were I starting from scratch, I would go with the docking station from the OWC link. (I think the price has actually come down $20 since my original post! Man, I love pricing on electronics stuff!) You can easily move it from one computer to another and bare drives are cheaper to purchase and easier to store. If you want a full-time device for each computer, I would probably still recommend the docking station, especially with the price falling like it is.
IMHO, the best storage solution for bare drives is this box from Wiebe Tech, which is sturdy ESD plastic and nearly as compact as the 3.5 inch drive. My backups rotate through a safe deposit box that can hold a bunch of them, though I usually have only two offsite at any one time.
For DVD backups, I have in the past imaged DVDs using Disk Utility, which works out nicely, especially when I need to burn more copies. And you can just mount the image of a video DVD and DVD player comes up and you can watch from the hard drive.

Need help to deauthorize my adobe id to ios devices.

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