Need help to find photo's on my backup drive,since installing Mountain Lion cannot find where they are stored.The backups after ML install are greyed out except in Applications, MyFiles and Devices really welcome a hand with this please.
I need help to find my photo's please (2500) on my backup drive.Lost them after doing a clean install of Mountan Lion I have tried to find them but had no luck. I use Time Machine with a 1TB Western Digital usb drive. Thanking anyone in anticipation of a solution.
-Reece,
We only have 1 single domain, 1 domain forest, no subdomains, only alias. I had replied to the other post as well. But I am happy to paste it here in case anyone want to read it.
So, after a few months of testing, capture and sending logs back and forth to Apple Engineers, we found out there is a setting in AD, under User Account that prevent us to log into AD from Mountain Lion. If you would go to your AD server, open up a user account properties, then go to Account tab, the "Do not require Kerberos preauthentication" option is checked. As soon as I uncheck that option, immediately I was able to log into AD on the Mac client. Apple engineers copied all my AD settings and setup a test environment on their end and match exact mine AD environment. They was able to reproduce this issue.
The bad part about this is... our environment required the "Do not require Kerberos preauthentication" is checked in AD, in order for our users to login into some of our Unix and Linux services. Which mean that it is impossible for us to remove that check mark because most, if not all of them some way or another require to login into applications that run on Unix and Linux. Apple is working to see if they can come up with a fix. Apparently, no one has report this issue except us. I believe most of you out there don't have that check mark checked in your environment... Anyone out there have any suggestion to by pass or have a work around for this?
Similar Messages
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Ive just upgraded my late 2009 macbook, and things are not working properly. First of all, when I started the computer first time after installing Mountain Lion, some message advised me that some files were impossible to install. Once I wrote my password, and for now on, everytime I start the session, another window advise me that "Java SE 6" is missing, due that, the computer can't run some "CS5Service Manager". If I try to install it, the download ends with an error. If finally, you skip the istallation, you arrive to the dock, but the menu bar at the top of the screen doesn't show up.
In addition, my trackpad doesn't works either. I can move the arrow but i can't click anywhere, probably because the option of clicking by touching is disabeled and I can't performance a regular click.
I'll be very glad if someone know what the heck is happening with my computer. Anyway, I'm going to the genius bar next Saturday. Thx!We're sorry.
We can't find the article you're looking for.
Please return to the Apple Support homepage.
Sigh. -
I just installed Mountain Lion on my iMac. But In was dismayed to find that my Canon scanner software (Canoscan LIDE500F)no longer works. Nor do any of my MS offce applications. I tried to use time machine to reinstall Snow Leopard (my previous operating system), but unfortunately my time machine backups did not include system software. Also, the original system install disk that came with my iMac would not allow me to install Snow Leopard in place of Mountain Lion. I would appreciate it if somebody could tell me how to solve this problem.
The reason your Office doesn't work is because it is PowerPC code. If you will upgrade the 2004 Office to 2011 Office then that will work.
I don't understand how you managed to get your Time Machine backup to not backup the system.
Now if you still what to downgrade you will have to erase the disk and reinstall Snow Leopard. Most likely all of your application and then restore your data from Time Machine.
To me it sounds like it would be easier to upgrade your software and stay with Mountain Lion instead.
Allan -
Mobile Me no longer exists and i want to use icloud. But i need to download Mountain Lion but I am told I can not purchase for my 2007 Macbook Pro. I am now running Snow Leopard.
What can I do?Upgrading from Snow Leopard to Lion or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99.
If you sign into the App Store and try to purchase Mountain Lion but the App Store says your computer is not compatible then you may still be able to upgrade to Lion per the following information.
A. Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
OS X Mountain Lion - System Requirements
Macs that can be upgraded to OS X Mountain Lion
1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
See App Compatibility Table - RoaringApps.
For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion.
B. Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
Lion System Requirements
1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
or Xeon processor
2. 2GB of memory
3. OS X v10.6.6 or later (v10.6.8 recommended)
4. 7GB of available space
5. Some features require an Apple ID; terms apply. -
I've had several problems since downloading Mountain Lion. As with many others, I lose wi-fi on wake-up. I've also lost my ability to print or scan and I can't do upgrades. If I can't fix these issues, can I uninstall Mountain Lion and go back to Lion?
What is wrong with your Mac? You still haven't told us what the problem is. Is the computer still under warranty or Apple Care?
the next time i attempted to use the computer it wasn't fine
What do you mean by "wasn't fine". We can't see your computer so you'll have to describe what your're experiencing in detail without the editorializing.
Download and run Etrecheck. Copy and paste the results into your reply. It's a diagnostic tool that was developed by one of the most respected users here in the ASC to help identify the more obvious culprits. -
The "Copy on Import" button is greyed out. How can I enable it so I can disconnect the external drive?.
"Copy" is normally used when connecting a camera or card reader.
Simply copy or move folders from your external drive to your computer hard drive, then from the Organizer menu click:
File >> Get Photos & Videos >> From Files & Folders
Then navigate to the new location on your internal hard drive. -
Timemachine and mountain lion cannot find harddrive to boot to
So i booted my macbook pro this morning and it came up with the question mark sign. so i restart in recovery mode with command r. tried to repair the drive and it only came up with verify so then i tried to backup from time machine and it found the external harddrive no problem but then the next step is to select the drive to boot to and it just kept searching indefinatly and the same happened when i tried to reinstall yosemite it could not find the drive to boot to.
It is not clear to me what the result was in Internet recovery with the Verify process. Did you run Repair?
Ciao. -
Help installing Mountain Lion!
I'm trying to install Mountain Lion, when it asks for my password to continue install I enter it and nothing happens. Help!
so i tried that and still no love. this is the 3rd time i am downloading mountain lion.
when you say "OS X" are you referrnig to mountain lion or other?
i am getting the same thing happen as before. i enter in my p/w and nothing. also tried the shift key thing... what am i doing wrong?? -
How do I install Mountain Lion AND format the hard drive?
I want to do a completely clean install of Mountain Lion.
I had Snow Leopard installed, upgraded to Mountain Lion (by buying it from the App Store) but how do I tell it to format the drive and then install Mountain Lion?pforkes wrote:
I want to do a completely clean install of Mountain Lion.
I had Snow Leopard installed, upgraded to Mountain Lion (by buying it from the App Store) but how do I tell it to format the drive and then install Mountain Lion?
Snow Leopard would have needed to be installed on a properly formatted drive, so I don't understand why you would need to format it again to that same format.
Cheers
Pete -
I installed Mountain Lion in my IMac and now, some times, when I start up my mac it looks with a black screen and white text. I'm really worry about it, can somebody help me?
Don't worry, this is probably just Verbose Mode. It's perfectly harmless. If you're not specifically invoking it, than it's probably down to an unwanted setting in NVRAM. See this article on resetting NVRAM if it continues to bother you.
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I assumed this would help my problem with not being able to open apps like Preview or TextEdit since I installed Mountain Lion. Instead, first I'm prompted to enter a password, then once I do that, I get an error box telling me the Library needs repairing. So I click on Repair, and once again I'm prompted for a password, which I enter, then the same error box opens, and so it goes. Can anyone help me with this problem? I'd greatly appreciate it.
ThorBack up all data. Don't continue unless you're sure you can restore from a backup, even if you're unable to log in.
This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
Step 1
If you have more than one user account, and the one in question is not an administrator account, then temporarily promote it to administrator status in the Users & Groups preference pane. To do that, unlock the preference pane using the credentials of an administrator, check the box marked Allow user to administer this computer, then reboot. You can demote the problem account back to standard status when this step has been completed.
Triple-click the following line to select it. Copy the selected text to the Clipboard (command-C):
{ sudo chflags -R nouchg,nouappnd ~ $TMPDIR.. ; sudo chown -Rh $UID:staff ~ $_ ; sudo chmod -R u+rwX ~ $_ ; chmod -R -N ~ $_ ; } 2> /dev/null
Paste into the Terminal window (command-V). You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command will take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear, then quit Terminal.
Step 2 (optional)
Step 1 should give you usable permissions in your home folder. This step will restore special attributes set by OS X on some user folders to protect them from unintended deletion or renaming. You can skip this step if you don't consider that protection to be necessary, and if everything is working as expected after step 1.
Boot into Recovery by holding down the key combination command-R at startup. Release the keys when you see a gray screen with a spinning dial.
When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open.
In the Terminal window, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window will open. You’re not going to reset a password.
Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
▹ Restart
from the menu bar. -
my itunes keeps crashing every time i open it with my windows 7. im active military and dont have time to be messing with this. please help
Hello there, Staver13.
The following Knowledge Base article provides some assistance in troubleshooting your issue:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Particularly:
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I'm currently running 10.6.8 and would like to upgrade to mountain lion but all i keep getting is the following: We could not complete your purchase. OS X Mountain Lion is not compatible with this computer. help
ERA AND MCM wrote:
We could not complete your purchase. OS X Mountain Lion is not compatible with this computer.
it means exactly that, you mac is not compatible to run ML. http://support.apple.com/kb/SP654 -
I have a brand new MacBookProo and I can not open PDF files from my desktop. Can anyone help me with this please?
A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273 -
I've tried reseting my sync accounts the way all of the help articles say, but my computer and two android devices just will not sync with this new FF Sync version.
I've tried unregistering the device sync accounts, removing the accounts, reinstalling FF on all devices, etc.
Nothing works. Please help.Hi mongoose00318,
On the android devices in the Account section of your OS settings, please make sure that the account is not listed under "Firefox Sync (deprecated)" this is the old sync. Firefox for Android may need to be reinstalled and the Firefox Sync (depricated) account removed from the device.
NOTE: DO NOT do this if there is data on the devices that have not obviously synced yet. An alternative is to visit accounts.firefox.com to see if you are logged into the device on the new sync sign in page.
Does this help?
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