Need Help to re-download my Photoshop Elements 12+Premiere Elements 12 to a new laptop Win-8 64-bit

When I purchased the special deal of Photoshop Elements 12+Premiere Elements 12, I owned a Windows Vista (32-bit) laptop. When I downloaded my purchase, all went smoothly, no problems w/Photoshop when I used the mouse's wheel-scroll feature, it helped me zoom in to specifically pinpoint areas in pictures t/b fixed, etc.
I now have a NEW laptop ... Windows 8 (64-bit). I re-downloaded my Photoshop Elements 12+Premiere Elements 12 onto my new one. Options to download the Premiere Elements showed I should use the "bottom" option to download for Win-8/64-bit - did that w/no problem. There were NO OPTIONS showing that the Photoshop Elements 12 had to ALSO be using a specific way to be downloaded? Consequently, I think (?), the problem that I'm having in using the mouse's wheel-scrolling feature may have been affected by using the "normal" format to download???
So here's my question:  Because I bought this combined deal, should I have ALSO used the bottom option showing installation for 64-bit Premiere Elements 12??? I WOULD APPRECIATE A TIMELY RESPONSE - NEED HELP ON GETTING MY PHOTOSHOP WORKING PROPERLY, NOW!
Thank you in advance for any help/suggestions that can resolve my frustrating experience on this!
Léona Buckner
[email protected]

Oops!!!! I accidentally found my answer within my Photoshop Elements 12 "Preferences" folder! Only one part of my question remains --- what about how to download it as a 64-bit option, or does it matter at all?
Sorry to have panicked about this, but when I started using it, the cursor movements seemed unstable so I thought it was because of downloading for a 32-bit instead of my current OS-64bit!

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