Need help to register HFM sample applications in Shared Services

Hi all,
I have installed HFM 9.3.1 on the server and I have issues in locating the sample application in the HFM console. I want to register the sample application with Hyperion shared services. But when I tried opening the application, I do not see the sample application and also got an error saying,"cannot connect to server".
When I tried creating new application I got an error saying,"there is an error retrieving the user management project list.Please verify that the project exists".
All I want to do is, to provision the shared services users to the HFM sample applications. Could you provide some suggestions to overcome this issue? I'll appreciate your quick response.
Regards,
Leo

Try using the server name instead of the cluster name.

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    Hi all,
    I have installed HFM 9.3.1 on the server and I have issues in locating the sample application in the HFM console. I want to register the sample application with Hyperion shared services. But when I tried opening the application, I do not see the sample application and also got an error saying,"cannot connect to server".
    When I tried creating new application I got an error saying,"there is an error retrieving the user management project list.Please verify that the project exists".
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    Regards,
    Leo

    Try using the server name instead of the cluster name.

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    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R java.sql.SQLException: [Hyperion][SQLServer JDBC Driver][SQLServer]The SELECT permission was denied on the object 'HSP_SYSTEMCFG', database 'master', schema 'dbo'.
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at hyperion.jdbc.base.BaseExceptions.createException(Unknown Source)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at hyperion.jdbc.base.BaseExceptions.getException(Unknown Source)
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    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at HspLogOn.Handle(Unknown Source)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at HspLogOn.doPost(Unknown Source)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at javax.servlet.http.HttpServlet.service(HttpServlet.java:763)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1146)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:592)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at com.ibm.ws.wswebcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:525)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleRequest(CacheServletWrapper.java:90)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:764)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at com.ibm.ws.wswebcontainer.WebContainer.handleRequest(WebContainer.java:1478)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:133)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:458)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewInformation(HttpInboundLink.java:387)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:102)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:165)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:136)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:196)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:751)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:881)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1497)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R java.lang.RuntimeException: Error loading objects from data source: java.sql.SQLException: [Hyperion][SQLServer JDBC Driver][SQLServer]The SELECT permission was denied on the object 'HSP_SYSTEMCFG', database 'master', schema 'dbo'.
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at com.hyperion.planning.sql.GenericCache.loadCache(Unknown Source)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at com.hyperion.planning.sql.GenericCache.getCache(Unknown Source)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at com.hyperion.planning.sql.GenericCache.getUnfilteredCache(Unknown Source)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at com.hyperion.planning.HspJSImpl.loadSystemCfg(Unknown Source)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at com.hyperion.planning.HspJSImpl.<init>(Unknown Source)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at com.hyperion.planning.HspJSHomeImpl.createHspJS(Unknown Source)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at com.hyperion.planning.HspJSHomeImpl.getHspJSByApp(Unknown Source)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at com.hyperion.planning.HyperionPlanningBean.Login(Unknown Source)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at HspLogOn.Handle(Unknown Source)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at HspLogOn.doPost(Unknown Source)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at javax.servlet.http.HttpServlet.service(HttpServlet.java:763)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1146)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:592)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at com.ibm.ws.wswebcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:525)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleRequest(CacheServletWrapper.java:90)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:764)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at com.ibm.ws.wswebcontainer.WebContainer.handleRequest(WebContainer.java:1478)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:133)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:458)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewInformation(HttpInboundLink.java:387)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:102)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:165)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:136)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:196)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:751)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:881)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1497)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R java.lang.NullPointerException
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at com.hyperion.planning.HspJSImpl.loadSystemCfg(Unknown Source)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at com.hyperion.planning.HspJSImpl.<init>(Unknown Source)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at com.hyperion.planning.HspJSHomeImpl.createHspJS(Unknown Source)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at com.hyperion.planning.HspJSHomeImpl.getHspJSByApp(Unknown Source)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at com.hyperion.planning.HyperionPlanningBean.Login(Unknown Source)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at HspLogOn.Handle(Unknown Source)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at HspLogOn.doPost(Unknown Source)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at javax.servlet.http.HttpServlet.service(HttpServlet.java:763)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1146)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:592)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at com.ibm.ws.wswebcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:525)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleRequest(CacheServletWrapper.java:90)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:764)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at com.ibm.ws.wswebcontainer.WebContainer.handleRequest(WebContainer.java:1478)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:133)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:458)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewInformation(HttpInboundLink.java:387)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:102)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:165)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:136)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:196)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:751)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:881)
    [9/5/11 10:46:53:571 GMT+08:00] 00000019 SystemErr R      at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1497)
    [9/5/11 11:23:07:284 GMT+08:00] 00000013 SystemErr R Creating rebind thread to RMI
    We have 'HYPPLN' Planning applciation and the related Essbase Cube and not 'HPSPLN'. Verified on to the 'PlanningSystemDB.properties' file and its entried are
    SYSTEM_DB_DRIVER=hyperion.jdbc.sqlserver.SQLServerDriver
    SYSTEM_DB_URL=jdbc:hyperion:sqlserver://<DBServer>:1440
    SYSTEM_DB_USER=hypadm
    SYSTEM_DB_PASSWORD=DIFLAIAIANFGBMFO
    SYSTEM_DB_CATALOG=PLNSYS2
    SYSTEM_DB_TYPE=SQL
    INSTANCE=HYPPLNINS
    Here too the SYSTEM_DB_CATALOG is having entry as PLNSYS2 and not the HYPPLN which is our Planning application name. Tried verifying on PROD which is running fine and we there too have HYPPLN cube/planning application but at the DB Server, we have Database as PLNSYS again and the DB_CATALOG is having entry as 'PLNSYS' and not the HYPPLN. Not sure if this is ok or not.
    Also tried looking at the SELECT Permission issue that is there on the error log.
    The SELECT permission was denied on the object 'HSP_SYSTEMCFG', database 'master', schema 'dbo'.
    On our Database Server side, i have PLNSYS2 and the tables under this are only few as :
    dbo.HSP_ACTION
    dbo.HSPSYS_APP_CLUSTER_DTL
    dbo.HSPSYS_APPLICATION
    dbo.HSPSYS_CLUSTER
    dbo.HSPSYS_DATASOURCE
    dbo.HSPSYS_PI_INFO
    dbo.HSPSYS_PROPERTIES
    I do not see HSP_SYSTEMCFG and other mainly discussed table 'HSP_USERS' for SID verifications.
    I have writtend the issue in detail and I couldn't find the related solutions on the forums too. Please verify and help me in fixing the issue.
    Thanks in advance.
    Edited by: 883090 on 04-Sep-2011 20:55

  • HFM: Sample Applications

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