Need help to renew my membership.

hi. my membership is about to end in three days and i would like to renew now but very hard to figure out how. need someone to either do it for me or walk me through it. the issue was my bank card was lost and replaced and i forgot to add new card number.

Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-Credit card https://helpx.adobe.com/utilities/credit-card.html

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I purchased Acrobat Pro but I'm unable to use it. Whenever I try to open it, it says that I need to renew my membership for Creative Cloud... Thanks for you help.

I purchased Acrobat Pro but I'm unable to use it. Whenever I try to open it, it says that I need to renew my membership for Creative Cloud... Thanks for you help.

Hi,
Please refer to the help document below:
Creative Cloud Help | "Renew your subscription" window appears when you launch a Creative Cloud application
Regards,
Sheena

I am receiving an error that says I need to renew my membership when I have already paid the monthly membership fee

I am receiving an error that says I need to renew my membership when I have already paid the monthly membership fee

Online Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

My develop option in Lightroom 5 will not work. It says I need to renew my membership but I have it for another 9 months. What is the problem

I went to see my LR. When I went to work on images and I went to DEVELOP it says I need to renew my membership. That is not possible because I bought the membership in Dec 2014 and it was the 1 year membership. What could be the issue? Please advise

Log into Adobe.com with your Adobe ID and check your details there. I think you may need to call the support number for your location. We cannot help more here.

Hi,I'm having problems with Lightroom CC,as when I go to the Develop section on Lightroom it keeps coming up that this section is disabled and that I need to renew my membership.Can you please advise what the problem is as I have the student subscription

Hello,
I'm having problems on the Lightroom CC App,as it seem's that when I open the Develop heading at the top of the screen,there is message that comes,which says this section is disabled and I need to renew my membership.My membership is up to date regarding payments etc.I use the student/ teacher version of the CC as I'm a student.Can anybody please advise what the problems seem's to be and what can i do to access the develop and other facilities on Lightroom?
Many Thank's
J:)
Ps Is this a common problem on the Student/teaching version of CC?

This is an indication that Lightroom is not connected to your subscription. Verify that your are logged into the Creative Cloud desktop app, or try logging out and back in again to refresh your subscription information: Sign out, Sign in | Creative Cloud Desktop app.
Also, verify that your student subscription is still current and active.

I need help refreshing my Adobe Creative Cloud membership in Business Catalyst.

I need help refreshing my Adobe Creative Cloud membership in Business Catalyst.
Hello, I had an Adobe Muse membership and I have changed it to a full Adobe Creative cloud membership. The problem is when I login in to business catalyst and try to push live a second site, it tells me as follows: Your Adobe Creative Cloud Membership has reached its limit for hosted sites.
I think business catalyst has not recognize jet that I have change my Adobe Creative Cloud Membership and does not allow me access to the 5 sites that are supposed to come with my adobe creative cloud.
Please help me refresh my status on business catalyst so I can publish my 5 sites.
thanks

Hi,
Please reach out to our direct support via case or live chat as this may require escalation. It appears your account is not syncing with your adobe ID for whatever reason and will require further investigation to help resolve. We'll need your ID(s) plus any additional details so we can correct this for you.
- http://helpx.adobe.com/contact.html
Thanks,
-Sidney

Error Massage: Develop module disabled. Please renew you membership to reactivate module. Tryed every thing suggusted in help

Develop module disabled. Please renew you membership to reactivate module. Just purchased Lightroom 5 Tried everthing suggested in Help. Which didn't help. What can I do.

HI Inexpert,
If you decide to install Lightroom 5.5 again. Here is a link with a location to download the software. https://helpx.adobe.com/lightroom/kb/unable-launch-lightroom-55.html
You should not have the issue from before. If you do, then just sign out and sign back in with your Adobe ID.
Thanks
Scott

I downloaded LR for MAC when my free trial ended. But - I get a "renew your membership to reactivate the develop module" when I try to edit images. Help!

file:///.file/id=7873307.718I downloaded LR for MAC when my free trial ended. But - I get a "renew your membership to reactivate the develop module" when I try to edit images. Help!

If you purchased the Perpetual Licensed version of Lightroom and received a 24 numeric serial number you will have to download the correct version from the link below.
Before doing the new installation you will have to uninstall the existing version from your computer (it is the Creative Cloud version) since it is requesting you to "renew your membership" . This process will not interfere with your Catalog file, Preferences or your personal files, it will just remove the existing application. Both versions are the same application just a different download and activation process.
Reboot your system then run the install of the Perpetual License download and input the serial number to activate. Things should be fine.
Adobe - Lightroom : For Macintosh : Adobe Photoshop Lightroom 5.7

Hi, i had a 12 month lightroom subscription and now it has told me i need to renew my membership and i cant figure how to do this

I had a 12 month membership and now lightroom has asked me to renew my membership in order to continue using it and i cant see where to renew it

Did you purchased the Full Perpetual License from Adobe for $149.00?, if so then what has happened is that you probably downloaded the Creative Cloud trial version which has now expired.
The license key for the perpetual version will not be accepted to activate the CC version.
Uninstall the existing Lightroom and then download the one available from the link below. The uninstall process will not affect your Catalog, Preferences or personal files but will just remove the application. Install the new download and you license key will be accepted.
Adobe - Lightroom : For Macintosh : Adobe Photoshop Lightroom 5.6
If this is not the situation you face then provide some more details.

Having a hard time opening apps on creative cloud after renewing my membership

I just renewed my membership for the Creative Cloud and my first payment has already gone through and I have to Creative Cloud icon on my desktop. Although, when I go to access Photoshop, it sends me to the screen where it says there is a download error. I need this for school and it hasn't been working!! I click the get help button but it doesn't help.... so please help me!!!

Emiemsy1223gee please see Launch CC apps after install - https://helpx.adobe.com/creative-cloud/help/launch-creative-cloud-apps.html for information on how to open Photoshop.

How can I renew monthly membership?

how can I renew monthly membership?

contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html

I really need help. I try to contact support to no avail. There simply is no option on the site, You are always referred to a further topic which has notihing to do with my problem. I bougnt a full master pack CS6 which I had installed on a mac for one ye

I really need help. I try to contact support to no avail. There simply is no option on the site, You are always referred to a further topic which has notihing to do with my problem. I bougnt a full master pack CS6 which I had installed on a mac for one year. Then, I decided to change it to another computer, so I sisintalled it according to instructions. In the meantime I got a free trial of creative cloud on that computer, but I gave up and decided to reinstall my cd-roms. However, everytime I try to use acrobat for instance it says that my trial period ran out! I disinstalled my cloud products, I am using my registered full master series items, they have nothing whatsoever to do with my creative cloud FREE subscription. If I try to cancel my free membership, it is to no avail, there simply is no such possiblity. I want to use the software I paid dearly for, not the cloud items I disinstalled and which do not interest me. How can I contact Adobe to fix it? It was no fault of mine, I did all I was supposed to, disintalling items before installing the right ones, but the system must have some error i am not responsible for.

open an app and click help>activate.
if you try to open an app and see a 'your trial has expired" window, click license this software and enter your serial number.
if you can't do either, run the cleaner and make sure cc is cleaned from your computer, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

Lightroom says "Develop module is disabled. Please renew your membership to reactivate the D m." I updated Lightroom this week and have used it after the update. I also have a paid subscription until november. What's up?

Lightroom says "Develop module is disabled. Please renew your membership to reactivate the D m." I updated Lightroom this week and have used it after the update. I also have a paid subscription until november. What's up?

Online Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

In Adobe Lightroom, the Develop module is saying "Develop module disabled. Please renew your membership to reactivate the Develop module". I bought this product at full price several months ago.

The Develop module is saying "Develop module disabled. Please renew your membership to reactivate the Develop module". I bought the product at full price several months ago and have had no problems using it until, so I am not sure what it is asking of me. I only had it on one other computer before I added it to this second computer, and I understand we get 3 copies. There should not be any issues. I need an answer ASAP.. actually pretty shocked that there is no immediate customer service that I can contact for a problem like this.

If the develop module is disabled then you have downloaded and installed Lightroom from the creative cloud. It cannot be licensed with a serial number. It requires a creative cloud subscription, and is activated and kept active with your Adobe ID and password. That version will not work on your computer and will have to be uninstalled. Then you can install from one of these two links:
Adobe - Lightroom : For Windows : Adobe Photoshop Lightroom 5.7.1
Adobe - Lightroom : For Macintosh : Adobe Photoshop Lightroom 5.7.1
This will have no impact on your catalog or your images. After you install from the right website you will be able to continue where you left off.

I want to renew my membership

Hello,
I had the Adobe Creative Cloud Suite and I wanted to renew my service but its not allowing me to pull up my account. Can you please help

For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )

Need help to renew my membership.

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